Joe: cannot see enough good about this man so talented on the fly arrived quickly when I was in…read moredistressed and couldn't get into my house and he was so calm through the process! Quick, efficient, smart, talented!!! Call Joe !!!

Jay is a virtuoso locksmith, skilled, and steady. My front…read moredoor key would no longer work. He was able to take apart the bolt and reset the key quickly. The same key now works in the lock! He's a magician. i was surprised by the high cost of the work... $120! which took about half hour. I don't hold Jay responsible for that and am grateful to have been able to pay him for his expertise.

I went in to get an old safe unlocked. Their service was fast. The locksmith was friendly and the…read moreprice was reasonable. I use them for all of my locksmith jobs.

Called and was instructed to come to business. When I arrived tech ( found out he is the owner)…read morecame out to my vehicle and inspected my console safe . He immediately checked it out and found the issue and fixed it. It was just a combination issue . I asked what fee I owed and he without hesitation 'there is no charge just glad I could help' . Now a-days thats rare . Great, friendly service . I would recommend this business with no problem. Good job!

Acme lock came out to our house to fix a lock in the bottom of our door on June 3. They needed to…read moreorder a special part so the service representative said he would order it and come back to fix it. I called them probably over 10 times and first said the person that ordered the part was out of the office, then they said the order was delayed, then they said the tornado delayed the order, and on and on. I called everyday for a week. Now it is July and I have not heard anything. Finally I gave up with this company.

Set an appointment two weeks in advance no one showed! Called and called and called and got the…read moreafter hours number even though they're supposed to be open at 8 o'clock I called until 915. No one answered. They were supposed to be at my house at 8 o'clock. Totally frustrating. Came from out of town locked out of the house. Terrible service! Don't use this company not reliable.

Gary installed a lock on our business on Magazine St. A few weeks after installation my employee…read morecalled me around 5:30 pm and said she couldn't leave the building because the lock was stuck. I called Gary and he refused to come and hung up on me. My employee was finally able to get the door to function and left. The next day I called another locksmith and it took him an hour to get the lock off the door. It was installed in such a way that nothing lined up. Bad workmanship and bad morals. I documented everything with photos and videos.

Gary is awesome! He changed all the locks in my new home. He is quick and very efficient. I would…read moredefinitely recommend NOLA locksmith.

Contacted this company to have 2 doors (3 locks total) re-keyed - meaning adjusting the locks to…read morehave 1 key work all three locks instead of 3 separate keys. I called them around noon on Feb 5, 2026. He responded and stated he could do the job for $225.00 and would arrive in 20 mins. One hour later, I sent a text to make sure he received my previous text. He confirmed and again, said I will arrive in 20 minutes. He arrived at 2:07 pm. I showed him the two doors with the locks and went about my daily activities. About 30 minutes into his visit, I hear drilling on my front door. When I went to see what he was doing, he had REMOVED both the deadbolt and the doorknob and was DRILLING into my door. At that point, he had drilled a larger hole in my front door and stated that his "foot slipped" in the sawdust and his drill bit dropped carving a significant gap that he said he could cover with a digital locking mechanism. . . At this point, he called someone to come help him with this disaster of a mistake to my front door. This man assisted him with installing a digital lock that was SUPPOSED TO BE BLUETOOTH but was not. He told me that since the major gash in my door was his mistake that he would not charge me for the digital lock since it will cover the gash made in the door. So now I have a much larger button code door lock (see pictures) that still did not cover the mistake in the door. THEN he charges me $280.00 instead of the $225 he initially quoted. The new lock requires batteries - which he did not have, so I had to make a trip to Lowe's for that... just a major cluster. DO NOT USE THIS COMPANY. Keep in mind, all I wanted was the current door locks re-keyed... now I have to buy new double doors from my front entry.

I called for an easy lock repair. They told me they would be there for 11:30Am. All day they pushed…read moreback and finally showed up at 4:30. Guy said we needed to replace the lock. We said OK. He started drilling out the whole and made it too big. He tried to put his new locket in and it didn't fit (it wasn't even the right kind of lockset - he after the fact told us that he didn't have the correct one). He then sloppily put together the old lock and said that was all he could do and charged us $110. Left us totally hanging and now won't answer or return calls. Had to pay a "real" locksmith $150 to fix the problems this guy created. Run away from this service. Horrible experience.

Rolland Safe and the Lock are the best. I thought the lady with the glasses ignored me when I said…read moregood morning to her as I entered the store. I quickly realized that she did not hear me because I was more than six feet away from her. She demonstrated courtesy and professionalism throughout my time there. My uncle and I were seeking a copy of a desk key and at first she discovered that she had no blanks. She mentioned that another company may have it, but I stated to her that we were referred to Rolland. She took the extraordinary step and called the manufacturer of the key. She then was able to arrange it where the manufacturer would send my uncle two (2) copies of his desk key to his home for absolutely FREE. It doesn't get any better than that.

The thieves at Premium Parking illegally booted my car at one of their lots in the French Quarter…read more I simply changed my tire and put the tire with the boot in the trunk. The next day I took the rim with the boot still attached to Rolland Safe. My family has been using Rolland Safe to service our safes for many years and they have always done a tremendous job. If you need to purchase a safe or have a safe serviced in the New Orleans area, this is your first stop. However, I digress. I took my rim with the boot from the Premium Parking lot to Rolland. They removed that boot from my rim in under three minutes and only charged me $6. *Note to EVERYONE. A private lot immobilizing (booting) your private property is illegal. Yes, they can have your car towed off of their property if you are parked illegally or have not paid for parking but they CANNOT immobilize your vehicle. Simply remove the wheel and put it in your trunk, replace with your spare and bring the wheel to Rolland Safe to be removed for $6. If you have a drill you can remove it yourself for free however I like supporting the local economy.

Hollywood Door no longer exists. They went out of business and sold their telephone number to Ace…read moreGarage which provided me with 2 estimates that are DOUBLE that of which I obtained from other companies. And this is after I installed a new residential motorized garage door & gave them great reviews on Yelp and their website. Zero customer loyalty.

Hollywood Door is known for their garage doors. However, they also sell fireplaces and the…read moreaccessories for them. Several years ago when we got tired of cleaning the ashes out of our wood burning fireplace, we contracted with them to install a gas fireplace. We already had the gas line run to the fireplace. They had a great selection of ceramic logs. We have been quite happy with the set up. And it is a lot easier to clean. Recently the chain screen in front of the fireplace needed to be replaced. Surprisingly, they do wear out. We bought the screen and had them install it. As an additional benefit, their garage door openers also work as remote openers for driveway gates. Great locally owned company that provides good service.

I was very satisfied with the service provided by this company. My lock broke the day after…read morereturning home from Hurricane Ida and Mr. Robin responded and arrived quickly and fixed my lock. I would happily use his services again (although I hope to not NEED him regularly).

Rob at open door locksmiths is fantastic. He changed out four doors in our home. With impeccable…read moretiming and awesome service. One of the four doors wasn't working correctly. Not to worry! Rob came right back out and redid the lock and made sure it worked correctly. I would hire Rob again without a problem