Contacted this company to have 2 doors (3 locks total) re-keyed - meaning adjusting the locks to…read morehave 1 key work all three locks instead of 3 separate keys. I called them around noon on Feb 5, 2026. He responded and stated he could do the job for $225.00 and would arrive in 20 mins. One hour later, I sent a text to make sure he received my previous text. He confirmed and again, said I will arrive in 20 minutes. He arrived at 2:07 pm. I showed him the two doors with the locks and went about my daily activities. About 30 minutes into his visit, I hear drilling on my front door. When I went to see what he was doing, he had REMOVED both the deadbolt and the doorknob and was DRILLING into my door. At that point, he had drilled a larger hole in my front door and stated that his "foot slipped" in the sawdust and his drill bit dropped carving a significant gap that he said he could cover with a digital locking mechanism. . . At this point, he called someone to come help him with this disaster of a mistake to my front door. This man assisted him with installing a digital lock that was SUPPOSED TO BE BLUETOOTH but was not. He told me that since the major gash in my door was his mistake that he would not charge me for the digital lock since it will cover the gash made in the door. So now I have a much larger button code door lock (see pictures) that still did not cover the mistake in the door. THEN he charges me $280.00 instead of the $225 he initially quoted. The new lock requires batteries - which he did not have, so I had to make a trip to Lowe's for that... just a major cluster. DO NOT USE THIS COMPANY. Keep in mind, all I wanted was the current door locks re-keyed... now I have to buy new double doors from my front entry.

I called for an easy lock repair. They told me they would be there for 11:30Am. All day they pushed…read moreback and finally showed up at 4:30. Guy said we needed to replace the lock. We said OK. He started drilling out the whole and made it too big. He tried to put his new locket in and it didn't fit (it wasn't even the right kind of lockset - he after the fact told us that he didn't have the correct one). He then sloppily put together the old lock and said that was all he could do and charged us $110. Left us totally hanging and now won't answer or return calls. Had to pay a "real" locksmith $150 to fix the problems this guy created. Run away from this service. Horrible experience.

Liberty Locksmith is my NUMBER #1 Go To, locksmith, THE BEST Locksmith I am a real estate broker,…read moreproperty manager and a landlord having to get locks changed and re-keyed are a daily need! Liron and his crew are highly professional, outstanding service no matter what time of the night...a tenant locked themselves out of the unit, Liberty Locksmith was there within 30 minutes of the call!! They are one stop van! Extra keys needed, he will make them in the van. I highly recommend their services if you want outstanding service, 24 hours available and an amazing turn around time call Liberty Locksmith.

Criminally overpriced. Over $200 for a car unlock job that others charge $59.95 for. Pretty sure…read morethey just charge whatever they think they can get away with on a case by case basis. Definitely don't recommend.

I had a few problems with my door locks sticking after the hurricane and my door keys getting stuck…read morein the locks. I called North Gate Lock and Key to come to fix the issues and I'm so glad I did. Just by chance the day the appointment was scheduled I actually locked myself out of the house! So now I needed the locksmith to get me in my house AND fix the locks too! Mr. Del, the owner/locksmith, arrived on time and was pleasant and immediately went to work to open the door. Within a short time my door was opened with no damages to my beautiful front door! He then addressed my problems with my sticking locks and keys and now I've been problem free ever since. Glad I found this local locksmith since it's so hard to find a good professional at an affordable rate! I won't hesitate to call North Gate Lock and Key again!

This was a great experience! My office keys and other important items I need for work were stuck in…read morea new file cabinet that I spent $300 on that wouldn't open. I tried all the troubleshooting, I only had the cabinet a few days. It was defective and I received a refund. The problem was my stuff was still locked away. I contacted North Gate Lock and Key through this app for a quote and received a prompt response. It was late night and on a weekend so I was surprised. The other locksmithing companies I googled couldn't be reached. This company is 24 hours! I called and spoke to Dell. He was polite, professional, friendly, knowledgeable, and very adaptable to my tight schedule. He came on time and the job took less then 5 minutes. There was no mess after the job was done. I received a discount as a new customer and I didn't even ask for one. This was fantastic customer service. On top of the that he beat the other quote I revived for the same job offering a price less than 45% of what they quoted. It was just an overall steal for me and I couldn't be happier. If you're looking for great customer service, a quick resolution, a company that's has great availability and who is adaptable to your schedule this is the locksmith for you!

My granddaughter lost her house keys and wallet. I called Prestige Locksmith and Tyler came out…read morefast. He was knowledgeable and professional and as he worked to change my door lock . He explained want needed to be done and i was very pleased with his fast service.

Besides the high level of unprofessionalism, this service person is rude, sexist, and frankly a…read morepig. He broke one of my pavers, busting his way into my alley, rather than waiting for me to open the gate and then yelled at me because he broke one and refused to admit that he had done so. Extremely unprofessional and arrogant. He wanted to take apart a door lock, which was having issues catching on the key, which would've taken at least a couple of hundred dollars. Refused to provide an estimate or a quote. Unethical. Untrustworthy .Recommend to never hire this person or their business.

Quick and efficient service! Highly recommended! I had an egg in my tire and they came out within…read more20 mins and fixed my tire.

Pop a lock showed up within 20 minutes and was super friendly and helpful! Highly recommend!!…read moreTotally worth the price.

Great selection and excellent service. If you're restoring a home, you should stop in.read more

Local, responsive, kind, and affordable. These guys are awesome, and I cannot recommend enough…read more They know how to work with old houses, too! Super communicative and flexible, and were patient enough to wait for us when we were running late. Barry and team, thanks again!!!

Jay is a virtuoso locksmith, skilled, and steady. My front…read moredoor key would no longer work. He was able to take apart the bolt and reset the key quickly. The same key now works in the lock! He's a magician. i was surprised by the high cost of the work... $120! which took about half hour. I don't hold Jay responsible for that and am grateful to have been able to pay him for his expertise.

Awesome service!…read more The deadbolt on my front door broke in the locked position and I couldn't fix it on my own. Once I had dismantled it and realized that I couldn't fix it or even put it back together, I called Royal. Their tech was at my door within 20 minutes and luckily had the replacement parts in his van to fix my lock. He was professional and friendly. He was done in no time and on his way. The price was reasonable and best of all, my lock works. Thank you Royal!!!

showed up less than a hour after the initial call, made me 2 keys quick and hassle free and opened…read moremy car very affordable and had the coolest dog I seen in a while, will use trulox again

Fantastic service! Super friendly! Highly recommended! I had issues with my car key and he was able…read moreto cut and program a new one.

This guy has dodged me twice now. Once in 2018 and today. He's nice on the phone but doesn't show…read moreup.

Amazingly responsive service! Matt called me back when he heard that servicing my home was an…read moreemergency!! He called me from the Northshore when he got my emergency message. He assured me he would be at my home in less than an hour. This was an after hours response from Matt. He explained he was on the Northshore and would get to me (in Algiers Point) in about 45 mins. He made good on his promise and was able to service 3!separate locks which were not your regular locking mechanism! He was prompt, quick to service, professional and totally reliable. He was able to replace 2 locks which other Locksmith could not service because of their complexity! Definitely a Positive Experience!!!! (All this was done after normal business hours!!!!!