We just purchased a new home and needed the locks changed out. Bryan responded quickly and did a…read moregreat job. He also came back the next day to help us with a couple other issues at no charge. He went above the call of duty and was extremely helpful. I highly recommend using Custom Lock and Key. I know I will be using them again.

Totally not dependable, he would give an appointment and not show up and ignore calls, You would…read moreleave VM to instruct him to cancel in case if he cant make it so you can arrange plan B, and he would still ignore or cancel on your calls

Contacted this company to have 2 doors (3 locks total) re-keyed - meaning adjusting the locks to…read morehave 1 key work all three locks instead of 3 separate keys. I called them around noon on Feb 5, 2026. He responded and stated he could do the job for $225.00 and would arrive in 20 mins. One hour later, I sent a text to make sure he received my previous text. He confirmed and again, said I will arrive in 20 minutes. He arrived at 2:07 pm. I showed him the two doors with the locks and went about my daily activities. About 30 minutes into his visit, I hear drilling on my front door. When I went to see what he was doing, he had REMOVED both the deadbolt and the doorknob and was DRILLING into my door. At that point, he had drilled a larger hole in my front door and stated that his "foot slipped" in the sawdust and his drill bit dropped carving a significant gap that he said he could cover with a digital locking mechanism. . . At this point, he called someone to come help him with this disaster of a mistake to my front door. This man assisted him with installing a digital lock that was SUPPOSED TO BE BLUETOOTH but was not. He told me that since the major gash in my door was his mistake that he would not charge me for the digital lock since it will cover the gash made in the door. So now I have a much larger button code door lock (see pictures) that still did not cover the mistake in the door. THEN he charges me $280.00 instead of the $225 he initially quoted. The new lock requires batteries - which he did not have, so I had to make a trip to Lowe's for that... just a major cluster. DO NOT USE THIS COMPANY. Keep in mind, all I wanted was the current door locks re-keyed... now I have to buy new double doors from my front entry.

I called for an easy lock repair. They told me they would be there for 11:30Am. All day they pushed…read moreback and finally showed up at 4:30. Guy said we needed to replace the lock. We said OK. He started drilling out the whole and made it too big. He tried to put his new locket in and it didn't fit (it wasn't even the right kind of lockset - he after the fact told us that he didn't have the correct one). He then sloppily put together the old lock and said that was all he could do and charged us $110. Left us totally hanging and now won't answer or return calls. Had to pay a "real" locksmith $150 to fix the problems this guy created. Run away from this service. Horrible experience.

Quick and efficient service! Highly recommended! I had an egg in my tire and they came out within…read more20 mins and fixed my tire.

Pop a lock showed up within 20 minutes and was super friendly and helpful! Highly recommend!!…read moreTotally worth the price.

Kyle was absolutely great. He was quick, efficient, and mannerable. Please come here!read more

Liberty Locksmith is my NUMBER #1 Go To, locksmith, THE BEST Locksmith I am a real estate broker,…read moreproperty manager and a landlord having to get locks changed and re-keyed are a daily need! Liron and his crew are highly professional, outstanding service no matter what time of the night...a tenant locked themselves out of the unit, Liberty Locksmith was there within 30 minutes of the call!! They are one stop van! Extra keys needed, he will make them in the van. I highly recommend their services if you want outstanding service, 24 hours available and an amazing turn around time call Liberty Locksmith.

My granddaughter lost her house keys and wallet. I called Prestige Locksmith and Tyler came out…read morefast. He was knowledgeable and professional and as he worked to change my door lock . He explained want needed to be done and i was very pleased with his fast service.

Besides the high level of unprofessionalism, this service person is rude, sexist, and frankly a…read morepig. He broke one of my pavers, busting his way into my alley, rather than waiting for me to open the gate and then yelled at me because he broke one and refused to admit that he had done so. Extremely unprofessional and arrogant. He wanted to take apart a door lock, which was having issues catching on the key, which would've taken at least a couple of hundred dollars. Refused to provide an estimate or a quote. Unethical. Untrustworthy .Recommend to never hire this person or their business.

My car was stolen with my key which left me uneasy that the person could easily come back and take…read moreit again, since my key fob can unlock my car and get it running. I was recommended Duhon's by an eastbank business because I was trying to avoid spending $400+ at a dealership. I was able to go in and get it all done in 40 min, no wait like a dealership, and only for $120. They sell extras too which I'll come back for. Really nice and easy!!

This place is owned by a childhood friend. He gives excellent service at a fair price.read more

Great selection and excellent service. If you're restoring a home, you should stop in.read more

Local, responsive, kind, and affordable. These guys are awesome, and I cannot recommend enough…read more They know how to work with old houses, too! Super communicative and flexible, and were patient enough to wait for us when we were running late. Barry and team, thanks again!!!

In an unfortunate series of events I needed to use Bryan's service twice in a week. He was easy to…read moreschedule with, efficient, polite, accommodating and went out of his way to track down a specific lock type I needed. Will use him every time - highly recommend!

Best locksmith ever - I've worked with Brian and the Uptown Locksmith team over the last 3 years on…read morea number of projects. Interior and exterior locks, replacing broken locks and installing new locks and his service and professionalism are 5-Star! I called him yesterday and he was at the house an hour later diagnosing the problem and fixing two door handles at my house. Very fair pricing and the service is out of this world. Great value and my highest recommendation!

Wendell was by far the most helpful and knowledgeable guy I spoke with when trying to open up a…read moreclient's Land Rover Range Rover without the key. I'll need some help down the road, and I'm certain of who I'll call. Thanks, Wendall.

He is awesome he made a key for my motorcycle when I lost it and gave me a spare. Great fast and…read morefriendly service!