This is a independent car dealership and service centre that has been a fixture of Raddlebarn Road…read morefor many, many years. The livery on the side of the building has a quaint 1950s feel to it, which I always find rather welcoming, for some reason. They have a decent selection of cars available, which are parked out on the street during their opening hours. Their window display also has a whiteboard showing their full stock list. Their repair and MOT centre does a brisk trade. As I have a pretty old car I have trouble with it from time-to-time and I always ask the fellas there to take a look. Most of the time they simply offer advice (such as the time my wife left the car without petrol in it.....rather embarrassing!) but on the odd occasions they have done actual work on the car they have always been reasonable in their estimates and prices. Recommended!

The two brothers Vince and Martin at Smallbone and Son in Selly Oak provide what has to be the most…read morecomfortable, secure and trustworthy used car sales experience I have encountered. They are a shining palpable beacon in a usually fraught area of car purchasing. Every part of the procedure was covered including V5 exchange , taxing the vehicle and just going the extra mile in making sure the whole process was calm, secure and dare I say it enjoyable. They fully deserve the Which Trusted Status that they have attained.

I had a two faults being display on my car: gearbox fault & engine fault. I contacted the garage,…read moreand was booked in for the next day, but they couldn't when during the day they would be able to investigate. That was fine seeing that they booked me in at short notice. They contacted me later on in the afternoon, and told me no fault could be found, although there were two registered on the system. They cleared down the fault, and ask me to montior any changes whilst driving. I asked how much this would be for doing the diagnostics, and they nothing. As it was due for a service I booked it in, and as the car had the Jaguar Allegiance card, I also got a discount on the service price. When I went to drive my car away, I noticed that they had done a complete valet insdie and out. Very impressed. Definitiely recommend.

told me to change my camblet at 7 years/84000 miles because they had a deal on. Later found out…read moreit's 10 years 105000 miles. If I didn't check myself they would have charged me £1200 plus £3 to change the battery in the key. Honestly check the prices with Stratstone Jaguar Stourbridge Go out your way and save your self £118.00 on a B service.

My husband bought a nearly new car from this dealership and they seemed good to start with. They…read morehave a big showroom with all sorts of their cars on display that you an sit in and look at. Their car park is ridiculous as there are very few spaces and it's very difficult to turn round in. It's right across Birmingham for us to get to but they have never offered a courtesy car when the car has gone in for service. The stereo system started playing up along with numerous other things and the car went back in the garage to be fixed, except they told us it was fixed and it wasn't till we got halfway back across Birmingham that we realised they not fixed anything at all! It has cost us a lot in petrol tooing and froing to he garage and they haven't once given us an apology. We won't be taking the car back to that garage and wouldn't buy another car from it.

We have bought new cars from Citroen Birmingham since 1995. Granted we have always bought new cars,…read morebut the help and favourable deals have been very good from Sarah in new car sales. I have to admit that servicing is expensive but we are not high mileage users. We haven't had any dealings with used cars, so I wouldn't know how they compare, but if you have an issue with them, make a formal complaint. Citroen Birmingham is an island site, making customer parking minmal, so ask sales for the best time to go, or make an appointment. We have never had a problem in that respect, otherwise they may not have had our business for so long. We would recommend Citroen Birmingham, but know yor budget, and you can negotiate the best deal for you.

Offering a diverse selection of used cars tastefully displayed outside its small office building,…read morethis family-run motor dealer appears inviting and alluring upon passing, with a line of spotless hatchbacks facing out towards the high street, as if to wink at passers-by. What the passers-by don't know, however, is that behind the office and forecourt lays two additional indoor garages, home to a much broader and much more varied collection of cars. I discovered this on a recent visit to view a sporty little Toyota Celica, after selling my previous car online to a long-distance buyer. The car was priced at just under £3,000 and a member of staff took me out in it for a test drive after I'd looked round the vehicle in one of his spacious garages. The car was fantastic to drive, with superb grip and a very sporty feel. However, I disliked the staff's pushy sales banter and decided to leave it due to being unsure about the colour and condition of the interior. A week later, I spotted a similar car online for £2,250. It had a better specification, lower mileage and was in much, much better all-round condition. The staff at Boldmere Motor Company are friendly and their forecourt may be enticing, but be warned: the cars here are overpriced and you're likely to find a much better deal somewhere else.

I recently contacted Andy at Boldmere Motor Company about a VW golf he had for sale on behalf of a…read morerelative. I was a long distance buyer and only able to view the car on the internet. Andy gave me, what turned out to be, an honest appraisal of the car, and was happy for me to place a holding deposit on the car to allow me to travel to see it and agreed to have it M.O.T'd before my arrival. Upon physically seeing the car, it did not disappoint and was prepared to a high standard and drove well on test drive. My relatives requirements changed in terms of the vehicle she was looking for and I did not go ahead with the planned purchase of the VW Golf. Andy returned my deposit without any fuss and was what can only be described as a gentleman in the circumstances.

This garage is near our house so very accessible when I need my polo servicing. They do a good job…read morewith services although they are quite expensive, I do prefer to have the service at a proper dealership though than a local garage. If they take the car in for the morning, it will be done in the morning and they don't try and charge you for added extras that you don't need. They also send you a reminder letter when your next service is due plus a text if you give them a mobile number. We also wen into see about a part exchange for a new car. The salesman was chatty and friendly and we were seen to straight away. He didn't offer a very good deal but could probably have been pulled down if we'd decided to go ahead with the deal. They always have plenty of cars both new and second hand on the forecourt to look at. These are reasonably priced.

I have just gone back to buy my new car from Solihull after switching to Redditch 2 1/2 years ago…read morewhen they offered me a good deal, I would say that after the total lack of customer support that I received from Redditch it was lovely to go back to a Garage that listened to my requirements for the car and then provided me with all the options I liked the fact , that there was straight talking from my the sales guy mixed with banter and fun and we went through what I could get for the price I could afford and they then went on to exceed my exceptions in that the car I have just picked up is quite simply wonderful, I have gone from cheap looking to class that you expect from VW . The staff at solihull are friendly and polite at all times and make you feel very welcome and I know when it is time for my service that I can have a chat with them and this will make the experience very relaxing ,. It was a joy to go back to a garage that just got it , would definitely recommend that to anyone WELL DONE ALL

I would recommend this company having just purchased a two year old Ford from them. I'd previously…read morespent a number of hours searching online and viewing two other vehicles. I saw the car advertised on Parker's online. I then contacted Autotradebay and was told that the car was in excellent condition. Based on this I travelled up from my home in Oxford to view the car and I was not disappointed. The car is in excellent condition, the sales manager was knowledgeable, extremely helpful and not pushy at all and he went out of his way to accommodate my requirements. I'm delighted with the car and the customer service I received. I feel I have a great car at a great price. Based on my experience to date I would recommend this company to any of my friends and family.

I would never buy from anyone else, or have my car serviced by anyone else!…read more Under normal circumstances, I would write that Jacksons sold me - a mere female! - a car without being patronising in any way, they treated me with respect, explained everything, asked questions, answered questions. For that, I rate them very highly. That level of attention is not available everywhere. But in the last couple of weeks, I took a car to them for a service, and told them it was going to be used for a very sad occasion in the next couple of days. Not only did they do a gold-standard service very quickly (lending me a courtesy car for the morning), but they washed the car inside and out without being asked. They have made an enormous difference to a bereaved family, and I can't praise them highly enough. Thank you. xxxxx

Whilst it's a way to go, I've taken our cars to Jacksons for service for the last few years. On…read moreevery occasion staff have been very polite, provide quiet space to work while I wait, and car is returned promptly, vac'd and washed. As ever, would be nice if it cost less, but would certainly recommend for high quality, pleasant service experience.

I've brought a couple of cars from this company in the past, and recently brought another one from…read morethem. A VW Scirocco. And I'm just as satisfied with this one as I have been with all my others. Beautiful looking car and drives beautiful. Had a little teething problem with it to begin with, nothing serious, but they had it straight back and rectified it for me. Lovely people, couldn't do enough for me as always. Highly recommend this company to anyone if your looking for a decent car at a bargain price. They will always be my first choice for any future car purchases.

They sold me a car that nearly killed me. got it checked at an official bmw dealership (for which…read moreGMC told me off), whos mechanic said I was driving in a death trap. I was lucky it hadn't caused an accident on the couple of journeys I used it for. the bmw mechanic gave me a detailed video explaining how it was a death trap- GMC still denying any probs - so obviously have to go to court now. Watch out- these are dodgy dealers. make sure you check out any car they sell you via a professional before you buy so you don't end up duped like me.