I would recommend this company having just purchased a two year old Ford from them. I'd previously…read morespent a number of hours searching online and viewing two other vehicles. I saw the car advertised on Parker's online. I then contacted Autotradebay and was told that the car was in excellent condition. Based on this I travelled up from my home in Oxford to view the car and I was not disappointed. The car is in excellent condition, the sales manager was knowledgeable, extremely helpful and not pushy at all and he went out of his way to accommodate my requirements. I'm delighted with the car and the customer service I received. I feel I have a great car at a great price. Based on my experience to date I would recommend this company to any of my friends and family.

I brought my first car from this dealer in 2010 and the after care was amazing. I part exed the car…read morein 2012 I wouldn't go anywhere else the sale staff and the mechanics are amazing Bellissimo

From the owner: We are the largest independent used car dealer in the area, we always have over 80 Quality used…read morecars in stock of all makes and model, that are prepared to the highest standards. We also have our onsite workshops for all makes servicing and repairs.

I don't beleive it,,,, finally a trustworthy non pushey car dealer. Came across this garage on…read morereturn from a business trip up north, (yes their is civilisation north of London). Stopped to browse as you do and wasn't pounced on like some garages their cars have full description in the window so didn't have to ask anyone for mileage, spec etc (not seen that before).. But a costly browse as I spotted a Pug convertible that I knew my wife would love (and love me for buying it....) A fair deal, new MOT and service thrown in without hassle or asking, they even got the road tax for me at cost. A first in my car buying expereince. I left them poorer but didn't feel robbed as 1 or 2 car purchases I've made before and suffered afterwards. Thanks lads will recommend to all my friends and family its just a shame your located so far from Sussex.

A very friendly and really helpful garage. I part-exchanged my car for one of theirs, and had great…read moreconfidence in the people and the process as I always understood what was going on. The after-sales experience has been really good with both the sales and mechanical teams, even being lovely about answering what I'm sure were silly questions about cars! I definitely recommend them.

Like jrs01 I will post a full review at a later date, but to say I have been unhappy with the…read moreservice I have received so far is an understatement. I am seeing a solicitor this afternoon and have been in touch with trading standards and VOSA. I believe it would very much help if those of us with problems could share our experiences and perhaps present the information to Trading Standards and VOSA together as they may then be able to take these matters further and investigate JPH. If anyone would like to contact me zebedebede@aol.com and perhaps together we can prevent other people having the same awful experience that we have had.

I give these cowboys no stars but u had to click one to get this published. They are complete and…read moreutter rip off merchants the car we bought from them has give us nothing but trouble from day one and after going back to the garage numerous time and not being repaired we have had enough. Trading standards have been informed and I think a court action will be our next move. DO NOT BUY A CAR FROM THESE PEOPLE YOU HAVE BEEN WARNED. UPDATE 28 January 2013 At last we have a result JPH have finally swapped our car for one that actually seems to work. we are happy at the moment however if this one goes wrong then we will start the process all over again we will not be beaten.

Selly Oak Motor Company has an emphasis on quality products but at prices which are not out of the…read morereach of the everyday resident of the area. They specialise in used cars and although at many used car dealerships you would expect to find a load of clapped out old bangers, there is a surprisingly good selection of cars on offer. They seem to have good honest staff which, as such, allows the customer to feel confidence in their purchase, after all buying a car is not a decision to be taken without due consideration. They also offer things like part exchange or an MOT service, so a trip here gives you more than one option and with the offer of finance it may make a car you thought unaffordable achievable after all!

For anyone with a Mercedes you'll know just how expensive parts, servicing and repair bills are…read more Well, the next time something goes wrong with your Benz check out WDM in Perry Barr. Here you will find a service team who are former Mercedes main dealer technicians and really know there way round the cars of any age. The beauty here is that you get a quality of workmanship of a main dealer, without paying main dealer prices. With the change in the law on servicing your car in accordance with your warranty this means you're no longer forced to take your car to a main dealer for scheduled servicing you can take your merc to WDM who'll do just as good a job if not better for a fraction of the cost. Wayne is the boss and there's nothing he doesn't know about Mercedes, he's been in his game for decades. Wayne also sells mercs and at the time of my visit there was an impressive range from large gas guzzlers to an 05 plate SLK for £5995. All cars come with a warranty.

Well done to Wayne and the team for providing an excellent service regarding my recent purchase of…read morea C220 cdi. They offered a no pressure sales environment and left me time to fully assess the vehicle. On the day I picked it up it came with fuel and a full first class valet. Had a minor issue with a/c needing to be topped up after a couple of weeks, but again dealt with very professionally. I would definitely recommend them to anyone considering buying a Mercedes or looking for someone to service and/or maintain it.

This is a independent car dealership and service centre that has been a fixture of Raddlebarn Road…read morefor many, many years. The livery on the side of the building has a quaint 1950s feel to it, which I always find rather welcoming, for some reason. They have a decent selection of cars available, which are parked out on the street during their opening hours. Their window display also has a whiteboard showing their full stock list. Their repair and MOT centre does a brisk trade. As I have a pretty old car I have trouble with it from time-to-time and I always ask the fellas there to take a look. Most of the time they simply offer advice (such as the time my wife left the car without petrol in it.....rather embarrassing!) but on the odd occasions they have done actual work on the car they have always been reasonable in their estimates and prices. Recommended!

The two brothers Vince and Martin at Smallbone and Son in Selly Oak provide what has to be the most…read morecomfortable, secure and trustworthy used car sales experience I have encountered. They are a shining palpable beacon in a usually fraught area of car purchasing. Every part of the procedure was covered including V5 exchange , taxing the vehicle and just going the extra mile in making sure the whole process was calm, secure and dare I say it enjoyable. They fully deserve the Which Trusted Status that they have attained.

Accompanied my son today as he went here to get his new car. Always suspicious of car salesmen, as…read moreone is, I kept quiet as my son did the talking. As it was, I didn't need to worry. Staff were helpful, informative and, what appeared to be, open!! The quality of the stock is outstanding and well kept. I might have a look in here when I next change. Son was happy with his new Mercedes SL though..(I hate show-offs)hahaha!

Brilliant place to send your car, lorry or any other vehicle for that matter, friendly staff…read morereasonable prices very reliable. Goose, Darren and Chris are well trained mechanics and are also able to take cars lorries etc for tests etc.

AVOID AT ALL COSTS, ROGUE TRADERS This is the first time i…read morehave ever had the misfortune to deal with a company thats customer service is so poor i feel for the benefit of others i should complete a fair and accurate review. When they are selling to you their service is spot on but if you have a problem their after service is shocking. This review relates to them selling me a car that was advertised as a genuine 38,000 miles but turned out to be a pile of rubbish brought from an auction and covered in excess of 107500 miles and had a few faults from the start. Hence me rejecting this vehicle within 2 hrs of it being delivered. After a little battle they took back the vehicle but have also decided to keep my money that i paid to them in the tune of £3350.00. Below is a full breakdown of events so far to date. On 15/10/12 i saw advertised online a vehicle that matched my needs perfectly. It was a renault grand scenic advertised with 38000 miles on on YN54 VDV I phoned them up and spoke to a friendly and polite salesman Lee. I asked a couple of questions about the car asked about service history and asked if the 38000 miles stated in the advertisement was correct as it was much lower than others i had looked at around the same age. I was told the mileage was WARRANTED and CORRECT. I also agreed a PX deal for my current vehicle. This was all done over the phone, i had not seen the vehicle but if it was as described, that was fine with me as i have test driven a few and know what to expect of it. So i paid up over £3300 on my credit card and had it delivered the following day. (so glad i paid on credit card as well, read on to find out why!!!) On 16/10/12 vehicle delivered, old car taken, good quick service i first thought. I go inside the house after admiring my new vehicle to eximine the paperwork pack sent with it. No old MOT's, and NO SERVICE HISTORY BOOK in the pack. Alarm bells now sounding. I return to the car and have a close look at it. I notice the inside is very worn for 38000m so i opened the bonnet for a look around the engine bay. This area was very dirty and covered in oil like there had been a major oil leak at some time. Also the vehicle would not start by depressing the clutch and pressing the start button as it should (we have a megane also that starts fine this way). I could only start it by pressing the brake and start button. Probably just a faulty sensor on the clutch, but this should have been fixed before the sale to me as if the sensor on the brake goes wrong too thats it, no secondry method of being able to start it. Would be call the AA time. I phoned Lee with my concerns mainly the fact i do not believe the mileage to be genuine. He told me to check it on the VOSA website for free which will show mileage on all MOT's. I did this and found out that by 2010 it had 69500 miles then the next MOT showed 14000m and so on. The 2004/5 Renault Grand Scenics had a fault with the digital dashboard display and many failed causing a new one needed to be put in by Renault which reset the clock back to zero miles. Paperwork would have been given to the owner by Renault detailing the mileage before the clock change. On this occasion however it was conviently lost/missing. JPH did not clock the car themselves as it was clearly done before they took ownership, but i do believe JPH knew the 38000 mile shown and advertised by themselves was incorrect as if they completed the basic checks that a dealer is obliged to, then they would have found out. Also if a person like myself not in the motor trade suspected it had done many more miles than advertised by looking at it, then they, in the motor trade must have known!!!! All in all 69500 + 38000 = 107500 miles. A lot more than a 38000 mile car that i paid for. I contacted JPH again informed Lee and demanded this vehicle be collected, my PX vehicle returned and money refunded. I was told i could have a full refund but for now go and sleep on it and call back tomorrow I called back on the 17/10/12 and was told lee was on a day off and call again tomorrow. i also emailed JPH stating i did not wish to keep this vehicle. In response to my email a JPH employee named Michael called me and tried his best to get me to keep the car by offering me an extended 3 yr warrenty and £800.00 back. I declined this offer as i thought if they are prepared to sell me a high mileage car as a genuine 38000 mile one, they are not likely to honor their warrenty when things go wrong. Reading the other review here, i may have been right to asume this too!!! On the 18/10/12 JPH persuaded me to consider letting them find a replacement vehicle for me as the boss had changed his mind about the full no questions refund first offered as he wished to keep my PX vehicle. I reluctently agreed to this as i was not fully aware of my rights at this point and just wanted to make sure i was not at a complete loss to these rogues. This was a mistake as it probably helped delay things and i