Top service. Had reservations after reading another review on big directory. Ran it past Ali from…read moresales who was more than happy to show the correspondence relating to the previous case. Why people are so willing to ruin someone's Livelihood is beyond me. The correspondence shows clearly the car was purchased with mechanical faults at a discounted price. Even the credit card company dropped the case after seeing the invoice. These guys are a top outfit with quality cars. Thank you and sorry for being a pain! Will be returning as soon as the other half passes her test! Car bought two months ago and still driving strong! Anyone considering buying from these guys go to see them, spend 5 minutes talking to them and you'll see how different they are from the rest!

I've used them twice and will never return…read more They constantly mess up bookings, and over-charge. Just one example (I can give you six): £150 to replace a "split" pipe from air box to turbo, my local garage pushed it back onto the turbo and replaced the jubilee clip for £20. It had just come off. After booking my car in for a job that would take all day, they rang me at 4:15pm saying they couldn't start because of another fault. I have no faith in their mechanics. The only thing they are efficient at is ringing up regularly to try and sell their monthly service plan. They are cowboys in every sense of the word. Avoid.

Took our car here to get an issue fixed. First off when we dropped it off they told us they…read morewouldn't be able to do it for 3 days and they'd need to keep it until then. Second, when we picked it up they told me they hadn't actually been able to run a health check because "their computer systems were down" for the 4 days they had the car! So I had to wait an hour while they did the check there and then. Finally, the problem they said they fixed broke again the same day! Waste of money, AVOID AT ALL COSTS.

Sadly I am now no longer able to deal directly Volkswizard and it's owner Andrew Chapple. This is…read moreonly by reason of where I now live in North Wales. I only purchased two cars off Andrew but that does not restrain me from speaking as I found. He is a consumate professional and yet maintains a GENUINE courteous attitude towards his customers. The first car I bought was a Mk3 16valve Anniversary GTi. It was immaculate needing only the slightest cosmetic attention from someone as fastidious as me. The car was perfect and was still in excellent condition when I sold it back to Andrew for a VW Passat TDi Sport. I was moving to Wales and needed a load lugger of a car. I would normally have never gone near a car with 127k on the clock, but this was Volkswizard I was dealing with and knew that I could trust Andrew's judgement implicitly. The move to Wales behind me now, and another 27k on the clock, the car has never missed a beat. Can I recommend Volkswizard? Indeed I can, wholeheartedly. You may pay a littlle more than you would like but you DO get what you pay for and that is quality.

Sadly it seems standards have dropped. I was due to buy a car from Andrew (aka Volkswizard) and…read morethings were running smoothly with him seemingly offering a very good service including putting a fresh mot on the vehicle at my expense. However at this point an advisory was flagged by the tester that one tyre was just legal. I suggested I'd cover the cost of the tyre (although you'd perhaps expect a dealer to provide a car above the bare legal standard) but asked what he thought about covering the cost of the MOT ( I was still prepared to pay for it but wondered if a goodwill gesture might be made). At this point it seems he had a tantrum and sent me a petulant email asking how I wanted my deposit refunding! I then emailed him to say no problem I'll pay the full asking price, pay for the MOT, cover the cost of the new tyres and collect the following day. Sadly Andrew decided that it was his ball and he was taking it home, so there! and refused to sell me the vehicle. A very odd way to do business considering he was now down 50 pounds for the MOT and still lumbered with the vehicle that had been lingering on his forecourt for quite some time. I suspect this may have been done to inconvenience me in 'revenge' for daring to ask for a small gesture of goodwill (I was coming from Europe to purchase the car). As it happens he did me a big favour as I've sourced a better, lower mileage vehicle from a franchised dealer for similar cost. It also has 4 tyres that are well above the legal minimum. So to summarise- the cars themselves look pretty good. However whatever you do don't irritate Andrew because it seems he's somewhat highly strung and he'll throw his toys out of the pram. edit to add: I merely suggested he might like to pay the MOT and what he thought of that. I'd have expected a reasonable person to say 'No thanks' and then continue with the deal. In this case though it appears email communication failed miserably on both sides. In response to Andrew's comments below I have amended my rating of his business.

This is a independent car dealership and service centre that has been a fixture of Raddlebarn Road…read morefor many, many years. The livery on the side of the building has a quaint 1950s feel to it, which I always find rather welcoming, for some reason. They have a decent selection of cars available, which are parked out on the street during their opening hours. Their window display also has a whiteboard showing their full stock list. Their repair and MOT centre does a brisk trade. As I have a pretty old car I have trouble with it from time-to-time and I always ask the fellas there to take a look. Most of the time they simply offer advice (such as the time my wife left the car without petrol in it.....rather embarrassing!) but on the odd occasions they have done actual work on the car they have always been reasonable in their estimates and prices. Recommended!

The two brothers Vince and Martin at Smallbone and Son in Selly Oak provide what has to be the most…read morecomfortable, secure and trustworthy used car sales experience I have encountered. They are a shining palpable beacon in a usually fraught area of car purchasing. Every part of the procedure was covered including V5 exchange , taxing the vehicle and just going the extra mile in making sure the whole process was calm, secure and dare I say it enjoyable. They fully deserve the Which Trusted Status that they have attained.

Accompanied my son today as he went here to get his new car. Always suspicious of car salesmen, as…read moreone is, I kept quiet as my son did the talking. As it was, I didn't need to worry. Staff were helpful, informative and, what appeared to be, open!! The quality of the stock is outstanding and well kept. I might have a look in here when I next change. Son was happy with his new Mercedes SL though..(I hate show-offs)hahaha!

I bought a lovely Vauxhall Astra estate from Ian Farrell but within days there was an intermitant…read morefault with the gearbox they could not do enough for me they changed the clutch and the master cylinder but there was still a problem after a week of trying to rectify the problem i was offered my £5k back on the spot i was so impressed with the service i actually bought a mazda 6 off them of wich i have just had my first trouble free year with .

Recently purchased a 2009 Ford Focus Tdci from Ian Farrells, the car is superb…read more Great service and very helpful. I would and have recommended to family and friends.

Selly Oak Motor Company has an emphasis on quality products but at prices which are not out of the…read morereach of the everyday resident of the area. They specialise in used cars and although at many used car dealerships you would expect to find a load of clapped out old bangers, there is a surprisingly good selection of cars on offer. They seem to have good honest staff which, as such, allows the customer to feel confidence in their purchase, after all buying a car is not a decision to be taken without due consideration. They also offer things like part exchange or an MOT service, so a trip here gives you more than one option and with the offer of finance it may make a car you thought unaffordable achievable after all!

My Daughter purchased Peugeot 206 from M.S.I. Trade Centre in Birmingham…read more The vehicle was purchased with a new MOT carried out on the day of purchase. As this had a new MOT we assumed that the vehicle was in a roadworthy condition. As it transpires the vehicle had a serious steering defect. A second MOT carried out 2 weeks after purchase by a well respected MOT centre informed me that there was a serious defect on this vehicle and this vehicle was not safe to drive. Buyer Beware !!!!!!

From the owner: Family run business supplying top quality cars nationwide. All cars supplied with MOT and warranty…read more Part exchange and finance available.