Just a few hours ago I had this company come to my residence to clear a backed up sewer line. After…read morechecking they asked if i had a bucket available to catch the flow, I offered my shop vac to used. They denied it. Once they finish they rushed out while letting me know I need to get a professional to come clean up after. The mess was raw sewage that they let shoot out of the pipe onto the basement floor. They made no attempt to catch it or clean it up. i am not struggling to find someone to help clean up this huge mess they left I would never recommend this company to anyone

George and Jay showed up on time the day I called and opened the toilet in 5 minutes. They cleaned…read moreup beautifully and asked a reasonable price. They were recommended by my regular plumber who was not available that day. Would definitely call them again.

Great service, fast , professional, friendly, would give 10 stars if i could…read more have used this company multiple times, he does it all

We have used Mafatone Plumbing serveral times over the past 3 years for both our home and our…read morebusiness and have found them qualified, reasonable and professional. They come on time as promised and do good work at a reasonable rate. I highly recommend them. R G

TRUST ME - STAY AWAY!! As other customers here wrote, I too wish I had read all the negative…read morereviews about this business, but I was unaware that Tom, the previous owner of Copperhead sold to new owners who are a *NIGHTMARE TO DEAL WITH!!* I typically never right a bad review, on the contrary, I'm the one who writes the best and most positive reviews, because I believe people and businesses deserve great recognition and great reviews when warranted. However unfortunately this is NOT the case with the new owner(s) who took over Copperhead Plumbing. I spoke with a Dan, and then realized what everyone else was saying, how the new owner(s) completely destroyed the great reputation Tom built before he retired. I had called a Dan to discuss the repair needed for our boiler. We have 3 zones at home, and the upstairs heat zone to the bedrooms was not working, and my husband tried to change the valve, but had trouble rewiring it although he's an electrical engineer, he felt it better to call the plumber because he needed them to rewire it correctly. Note: The two zones downstairs were working great! Two very young techs came at 8:30 am and 3 hours later were still by the boiler trying to as they said "trying to figure it out". We asked them to not touch the valves or wires for the two other zones as they worked perfectly. I was at work and husband home occasionally checking for any updates from these two young men, and eventually became very worried and concerned with no answers on what was going on. I called the office trying to get an answer on why they were still there 3 hours later, "trying to figure it out" for repairing the ONE ZONE in order to get heat to the 2nd floor bedrooms. I spoke to Dan about our concerns and he rudely and abruptly was raising his voice, and told me "your husband broke the boiler" and it will cost you close to $3,000 for repairs and parts. Plus $300 for the service call today. Needless to say I thought to myself "What kind of company and employees have taken over Copperhead? I don't need to be talked down to this way" This is appalling, unprofessional, and unacceptable to be spoken to and falsely accusing a customer this way, just to *cover his young inexperienced or not well trained technicians*, who apparently seem they were the ones who BROKE OUR BOILER while poking around there for 3 full hours, and now expecting us to pay $3,000 to fix the damage that occurred while they were there!! I once again reminded Dan, that we had HEAT DOWNSTAIRS before the techs arrived, and before they left charged us $300, and after they left, later in the evening we discovered *WE HAD NO HEAT, AND OUR FAMILY PRACTICALLY FROZE* from the cold. Dan and techs was aware I had an elderly mom with Alzheimer's and young grandchildren, (one a baby) in our home - unforgivable!! I gave Dan an opportunity to redeem himself and the business, asking him to send us a more experienced technician the next day (Sat.) and he said he was going to charge us an *Emergency Visit*, in addition to the $200 we paid him the previous day! This was his opportunity to make good, and take care of the damage and frustration our family all went through by leaving us with no heat even downstairs where we had heat before the techs came to our home, and then NO HEAT we discovered after they left. The two zones downstairs which were working when those young techs walked in, was no longer working when they walked out. Not difficult to see whose at fault and why we suddenly had no heat after techs were "trying to figure it out!"

From my understanding, the amazing guys who owned and worked at Copperhead Plumbing were bought…read moreout. The quality of service is now atrocious. Water stains on the 1st floor ceiling from a toilet that was removed and replaced (you don't even want to know why they did this). The replaced bathroom ceiling fan was not set right, so there is an ugly gap next to it. For the minimal work they did, they charged me over $1,000, then they tried to charge me another $600 for replacing the flapper and flusher in the toilet (I kid you not - $20 of parts, 5 minutes of work = $600). What a great company this used to be.

I called and Gary was there that same afternoon- he found the clog and fixed the pipe my husband…read morehad taken apart looking for the issue. I owe my sanity to Gary! Highly recommend!!

Once again Gary saved the day. Gary responded to my voicemail quickly, showed up when he sad he…read morewould, he fixed the problem and charged a fair price! I wish all the other companies that I deal with had such professionalism. The best feeling is that I know I Gary stands behind his work and always is courteous, friendly and honest. Thank you Gary!!

Smart, competent technicians quickly came when we called with a broken hot water heater. Later that…read moreday, the job was done and we were back in business with minimal down time. The techs were pleasant and knowledgeable, happy to explain anything we asked about. Every part of dealing with them, from the call to their office to when they left our home was easy and well done.

They arrived and found the problem immediately and fixed it. No more leaky plumbing in my sink…read morearea. Thanks Izzy Plumbing

They are a great group of guys who are very dependable, knowledgeable, and do great work. We've…read morebeen working with them over the past few months since we moved into our home.

Could not be happier we were referred to Mike and Real McCoy Plumbing…read more Our kitchen sink became gradually clogged and the usual remedies (vinegar/baking soda/hot water, cleaning out the p-trap, etc.) did not resolve the problem. We had a drain specialist come twice, charge us, and leave us with a mess in addition to not actually fixing the clog. The technician told us we had something like "50 feet of coiling pipe" that was impossible to snake, and snakes "don't go longer than 35 feet". Not an ideal situation especially with a toddler and us having to use the bathtub on the main floor to do our dishes and bottles for several days. Mike made extra time in his schedule to come on a Friday night (maybe sensing our stress over the phone). Him and his team could not have been more patient and eventually diagnosed the problem (which was not at all related to the drain specialist's claim). Mike laid out a couple options and him and his team did an awesome job resolving the issue for us. They came back to fully clean up, and ended up charging us a very reasonable amount for all the work they did. Thanks to this experience we'll be calling them for all plumbing issues going forward and will refer them to our friends & neighbors.

I would give more than 5* if available. I had a clogged shower drain. From the start Mike (owner)…read morehandled the call like I wish every owner would. He answered the phone and took my information and scheduled me for later that day. He arrived later that afternoon with a call before coming. He analyzed the problem including taking pictures and gave me an estimate. He snaked the drain and then tested the results. He guarantees the work for 1 year. He was very conscious of cleanliness (wearing booties and the like) and very efficient. He left me a very happy customer. I will definitely be using him again.

I had trouble with my toilet. No matter what I tried , I wasn't successful. I had a bad clog. I…read morecalled the Pluming Doctor and they came that same day. The cost was reasonable as well. Needless to say that problem I had no longer exist. The service was great. I would recommend them to any and everyone. Thanks again

Showed up, on time; recommended repair options; had all equipment and tools on site; job was…read moreexceptional and finished within a reasonable time period. I would recommend this company that I had never dealt with before.

Nice people and this made me confused they came on time and accommodating but I was not expecting…read moreto pay over $400 for a little expansion tank that cost $35 at Lowe's. Again very friendly people but this so far has been the highest I've ever paid for any service including plumbing where I paid much less for much bigger work in the past. The most upsetting thing is that the guy just started changing the part like it was nothing major and didn't ask me if I was ok with such charge. It came blandly and unexpected. The invoice the guy shared afterwards again without consulting me before put me on the spot to pay this much $421. Not ok at all. Please be careful don't make my mistakes.