The worst hydrogen dispenser in California.
Logistical nightmare. Besides being the only hydrogen pump in San Diego , and seemingly daily technical issues, True zero hired a "security guard" to facilitate the traffic flow into the station.
This unidentified "security guard" verbally assaulted me , threatened me and stood in front of the pump and would not allow me to fuel my car to the point the incident almost got physical ( he was giving me the middle finger and telling he would stick it up my ass WHILE MY 76 yo mother was in the front seat of my car) I filmed the incident WHILE I WAS ON THE PHONE with true zero to which the poor girl said she heard the employee berating me but there was nothing she could do.
So after an intervention from the gas station owner who demanded the security guard walk away and finally after moving my car to the opposite of the fueling side I was FINALLY ABLE TO FUEL!!!
needless to say I plan to file a police report on the security guard and true zero should prepare for a lawsuit as I've reached out twice to have someone address the situation... still haven't heard back.
Ps I'm only giving 1 star because I have to read more