TrueBlue Pool Care is legit. one of the most honest companies out there. Their pool technicians are all professional and friendly. They really care about their customers and it shows. in this day and age, companies are always trying to nickel and dime you with unwanted extra cost but with true blue they will even tell you if the repair is a necessity or if it could possibly wait. Honest Company with morals and fair pricing. come on, wait else could you ask for. read more

These guys are easy to work with. They get the job done fast and clean. Highly recommend for pool renovations and new construction. read more

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I had been a customer with TrueBlue since the inception. Barry was serving my pool and did a fantastic job. Barry is a man of faith and very honest. I've had problems with certain pool technicians, not showing up, however, as soon as I called the office, the problem was resolved. I lived in Upland for greater than 25 years and was very happy with Barry. Unfortunately, like with many businesses great work means high demand. Now I'm looking for the same exceptional service in the Mira Loma area. I wish he could be everywhere. read more

Barry and his team were fast to diagnose and solve the problem. I am happy to refer them and to continue using them for pool service.

Hello Homeowners! Today I am dropping a quick review for Joe Reyes! To start, I have no knowledge about pool maintenance because owning a pool is still somewhat new to me. Then my previous hired pool guy disappeared on me after I prepaid him for a whole year - so I pretty much got scammed! Now, I was able to get a couple of quotes for full service and tried to get to know them (my lesson learned from last time right?)! I mean, I'm basically letting a person into my house and trust and being professional is important! Long story short- comparing all the "pool consultants" that came to give me a quote, JOE REYES came prepared, tested my pool water, looked into my filter machine, and explained the overall health of the pool to me. Although I may not understand or knowledgeable enough to follow along with all his explanations- but he took the time to give my pool a check up! He did not just quoted me like the other guys did- cause the price they all gave me are within the same price range. Here we are... we are selecting JOE REYES and we'll be seeing him every week! read more

I love not having to worry about our pool anymore, Nathan is our technician and he is always on time, does a great job, and takes care of any concerns that I have about my pool efficiently and effectively! read more

I had a great experience with Trueblue pool services! I have a pool but wasn't too sure how to go about maintaining the pool and hiring someone. Barry answered all of my questions and set me up with a monthly cleaning service. Him and his crew are friendly and professional. Exactly what I was looking for and I'm glad I reached out! read more

Great quality of work. Always on time, professional and fully details of the service that is needed. When I refer them to friends and family, I hear nothing but great responses and reviews about this company. Thank you for always meeting our needs read more

I've seen all other recently 1 star review but still give this company a try. It was a terrible decision. Please stay away and find another company to service your pool. Among 2 other companies I have used before, TrueBlue has to be the worst and all their own is do the talk but no improvement or services are provided. read more

This guys all about how much extra money they can get out of you ..used them for 12 months and there was a problem every single month ..amd when I finally gave my 30 days notice to them this is how they turned my pool to .came back from out of town to a green pool . read more

TrueBlue - What my pool looks like at the moment - Pool & Hot Tub Service Near Me

I've been a customer for a couple of months although my husband was a customer years ago on January 16th I let Barry know that I was not happy. His son was supposed to be here between 10 and 11. Every Wednesday is sun wasn't showing on time. Pull did not look as well as it was. It was supposed to on January 31st. His son didn't know show I. Reached out by Tex and he may be there was an emergency. He said quote his son was scheduled to show .5 PM. His son still wasn't here. Then my bank account got hit for $245 now. Remember If there's 5 weeks in a month, he charges an extra 30. Why would I pay that I was also told the pool was conditioned, no, it wasn't there's cameras everywhere. No refund on when his son did the no show. Nothing farther from him. I would never use this company again. And I'm still upset and hurt with how I was treated. Also was to be e mail my monthly statement, never got 1. I gave Berry a chance, when his son did a no show, I got a tex saying his was coming, never showed, texted again, no answer as to why read more

I couldn't have been more satisfied to work with Barry and TrueBlue. They are definitely the ones I'm calling for my next home purchase. With all these wild contractors out there, it's refreshing to be able to work with a company with integrity, skill, and professionalism. Thanks again guys. See you on the next one. read more

Let me first say that Craig and Jordan has been really nice and friendly but This company has been inconsistent with their service since we started. 1st time he Came on a Thursday, no call no show the following Thursday. Had to bug Craig to come on a Saturday to tell me the pool was low on chlorine. But didn't put chlorine. Then came back on Monday. I checked to levels and still. I chlorine. I texted about my pool had zero chlorine on Friday. He wasn't even considerate to text me back. So finally, after messaging customer service, I got some chlorine in my pool after 3 weeks but didn't brush or skim the pool? So I get an email saying my service will now be every Monday. Craig came on that first Monday but never came on Mondays 3 weeks after that. Finally got another email saying that services will be Monday's again. The only reason I'm complaining about Mondays is that I leave the side gate unlocked for those days. The days he doesn't show, I leave the gate unlocked for nothing. There was one day I left the gate locked. So he just left? Didn't bother to ring the doorbell. It's been nothing but excuses. There were a few times he told me he will be here at 0630am but comes at 1000am. He ripped the tubing off the attachment to the Skimmer after vacuuming. Needed to go to home depot to buy pliers to remove it. I was willing to stick it out another 2 months but changed my mind when this company when they decided to RAISED THIER PRICE after just 1 month of service???? I'm done. read more

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Went out of town for a month so I had to hire a pool cleaning company. I used them in the past so I thought it would be ok. Once I returned I went to go check on the pool and it was green. Their tech supposedly went there a week prior to me checking the pool... their reasoning was my filter was dirty and I was low on chlorine. I checked the filter and it was out of prime. This was the main reason it wasn't filtering. I primed the pump and it was back to filtering. As for the chlorine, the pool shouldn't need that much or any when the temperature is 30-40 degrees Fahrenheit. If you have any experience cleaning a pool then you know you don't need that much or any chlorine around January. I also checked my Ring camera to see if the pool tech came by when he said he did (Feb 2 - 11AM). Guess what no sign of him/her stopping by. read more

STAY AWAY!!! THIS Place is a FRAUD!!! They are never there to answer your phone calls. They charge you for every little thing. I've paid them over 300 dollars to clean the pool, yet within a few weeks it turn green again. I've cancelled/stopped all services with them in Aug. and two months later I was charged again. POOR SERVICE, POOR COMMUNICATION, I'M reporting them to the Better Business Bureau! read more

The owner is polite and prompt with sending out a technician as soon as you request one. The weekly fee is a great price! And they left my pool sparking clean and ready to swim! read more

Unfortunately, he only helps people who are in his weekly care program. He needs to specify on his services offered that they don't apply if you are not in weekly care program. Waste of time. read more

I hired TrueBlue pool care in San Dimas to service our salt water pool. It has been nothing but headaches. My pool has algae from them not adding salt, plus they NEVER answer their phone. Final straw was last week when our normal pool person sent someone else out who did not know how to service pool. Seems he may have turned off water to pump and it no longer works. He left saying he did not know what to do and someone else would come out that day. No one ever came. After finally reaching the office I was advised by Jessica they sub contract pool cleaning services out so they are not responsible. Contract does not say that. Be careful who they send out read more

I first contacted Barry to get a quote on a vs pool pump to be more energy efficient. He mentioned costs could run $1200-1500 or so for the pump. He then asked if my pump was still running. My pump still does. He instead suggested to run my pump more during off peak hours and see if still got the same results. This is the only pool guy who didn't try to sell me immediately a high priced pump. Thanks for caring for the customer first. read more

Barry started off nice, talked about his faith and stated he was a man of integrity. Things started off okay until he begin to send different techs to service my pool. I understand helping people to start up their business but when things go south he should be the face of the company and be the one to reach out to make things right. Customer service was pointless and I got no where with the individual on the phone. Came home to find my pump smoking due to my tech putting 3lbs of powdered conditioner in my skimmer and no flow of water. I was infuriated to say the least. As my pump was no more then 3 years old and a V/S one at that. When I called to have someone come out immediately since it was only 3pm I was told I live to far from the techs location in Baldwin Park. When I attempted to call Barry I left a voicemail and of course got no call back. Don't fall for his lies. He uses his faith as a buisness tactic. He's a poor example. In that case just don't say anything about your faith so you don't have to back it up. You obviously are failing to do so. Good luck with your future business. read more

My pool was starting to turn and was looking for a reputable pool service company. Barry reached out quickly and was able to quote me within minutes. Pool was serviced partial next day, technician pointed out a few issues with my filter system, again Barry and his team quoted me and pricing was very reasonable. Barry was very helpful and communicative throughout the process. read more

These guys are really awesome! Always give you good advise about your pool and take care of you when you are in need. I have been with them for quite some time now and never had any complaints. Great job guys keep it up!! read more

services offered on web site are not done, employee even took chlorine tablets from my supply and left without touching pool . lousy customer service, none answers and call backs impossible, beware do not enter into any contract with this company , they will take money without giving you invoice. read more

it's been the worst service ever to this company and they charged $700 and still charge more for us and even give us a very green pool. they are not professional and couldnt find out whats going on before charging customers. please avoid this pool company otherwise you will regret it. read more

Their services is amazing! Since I picked TrueBlue, I am truly satisfied with their work, honesty, and integrity. My pool is always clean and their work is Fabolous. No complains at all and truly happy! Want to make a wise decision? Pick TrueBlue to take care of your pool. I LOVE how clean my pool is. Thank you! read more

TrueBlue Poolcare is amazing, They are by far the best swimming pool/spa service, parts & repair company around, starting with Barry the owner, Jen in the office and Jeff in the field, they make a great team and are very friendly and customer service oriented. They know their pools but even better than that they know how to treat people. read more

I have been a client of Barry and TrueBlue for many years now, but was compelled to go out of my way and write a review for him and his company. They have an excellent and the service is unmatched. Even though we have had a few problems develop with the pool over the years, he has taken care of them with great attention, professionalism, and service! I cannot thank you enough and look forward to many more years of continued business. I will also be referring you to anyone that I made for all of their pool needs!! God Bless and thanks again! read more

I installed a new pool about 2 years and after the anticipation and stresses involved with that, the next step was even more tedious and stressful. Finding a reliable, knowledgeable, and customer friendly company to service my new pool. After many meetings and and canceled appointments by potential companies, the one that got my business was the company that didnt cancel my appointment and even had their CEO/owner meet me first hand, Barry and Trueblue. Barry is the coneseuir of pool care knowleglde. He knows his stuff and he knows how to pick his staff. His office assistant Jennifer is so friendly and even though you will probably get a voicemail when you 1st call, the important thing is that the call is returned. Lastly Craig my pool service technician. What can I say, he goes far and beyond, friendly, knowledgeable, cordial, reliable and most important communicative. If he's available ask for Criag, as long as he is not removed from my account. Lol. But I'm sure there are other techs as good as Craig , I could only speak of my technician. Use Trueblue Pool Service for all your pool care needs. read more

I enjoy the great customer service and reliable pool are. They are here weekly and always do the best they can to make my pool look awesome. read more

Barry came out today and checked out my pool, he explained everything in detail were I understood great service and thank you for the help.

I had no idea about the importance of managing a pool at home. TrueBlue really broke it down to me in a way that was easily comprehensible. Regretfully, I wish I would have called them sooner. I would NEVER use any pool service other than them! Service was professional and fast, I couldn't be happier... read more

Thanks to Barry at TrueBlue Poolcare. Very professional and quick to get back with me. Randy is our service person and is awesome. They always inform me what is going on. Communication is key to everything. Great job TruBlue!! read more

We have been getting our pool and spa serviced by TrueBlue since August 2015. I should've gone with my gut and looked for a different service when the first thing they did was invoiced me for more than what was agreed upon. And I really wished I read the reviews that were hidden by Yelp for some reason. So to start, I signed up for service and was told that I qualified for the $65 first month special. But first invoice comes in, and instead of a $65 first month special, they charged me $85. I chalked it up to a miscommunication and just emailed them to correct the issue. It gets corrected but this just starts off almost an entire year of many issues, extra charges, repairs and in general, a subpar experience where I felt I was always having to chase them for something or being charged extra for something. Be wary as you'll end up being charged more than a $85 monthly service fee, not to mention assigning technicians that seem to break more things when they attempt to do repairs. Here's a sampling of what we had to deal with since August 2015. August 2015 - Needed Phosphate treatment and VacMate assembly. Seems reasonable at first, perhaps our pool wasn't taken care of properly by the previous pool people. So we paid extra for this. Sept 2015 - Technician leaves our side gate unlocked. Ok, our gate is old and it can be tricky to work, so I email detailed directions and asked to please check the gate. We have dogs and young children so it's a safety issue. Sept 2015 - Needed extra chlorine. Extra $ Sept 2015 - Needed extra chlorine tablet dispenser. Extra $ Oct 2015 - Damaged leaf canister basket. More $ Feb 2016 - Filter repair after they paying them to clean our filter. More $ Mar 2016 - Extra charge for extended cleaning. More $ Apr 2016 - Charged $150 with no invoice, had to request for an invoice to understand what was being charged. Apr 2016 - VacMate gasket (notice we just paid for a new VacMate in August...) Extra $ Apr 2016 - VacMate replacement center rod Extra $ Apr 2016 - The technician leaves the child safety gate open, a big safety issue for us as I have toddlers. I contact Customer Service to please remind the technician to close it but they keep leaving it open. Had excuse after excuse about the gate being "difficult" to close, that we needed to repair our gate. Turns out, they got confused about the child safety gate and the metal gate that leads to our backyard where the pool is...! This is when I should've just cancelled service, but my fault. I keep giving the company more chances. After much back and forth, the technician finally gets it when I leave a pool gate key dangling from the gate to remind him to lock it. May 2016 through August 2016 - Apparent clog issue and prime Failure troubleshooting. Again more $. We paid them to do a clean out of the clog. Still after the clean out, I get notified that the pool pump still has a prime failure and needs further troubleshooting. We paid them to troubleshoot the issue, yet they couldn't figure out how to fix it and ask for me to find a leak specialist. I end up finding a pool equipment guy to come out to fix the issue. They charged me less than what True Blue cost me to troubleshoot the issue to fix the problem. No clog, no leak. Just a small part that needed to be replaced. During this entire process, I meet Barry in person and as nice as he is, we walk through my equipment and I find out that the tech who services our pool got mixed up with which is our pool timer, and which is our Spa timer. Turns out, the Spa has been running on the pool schedule, and who knows what it did to our pump as we also find that the Spa pump isn't running anymore and the spa water is disgusting. Our spa pump is now broken and needs a new pump. I finally decide to cancel our service because one can only deal with that much. I asked for our service to end at the end of the month, and guess what, we get another two extra invoices for chlorine and yet another dispenser. And, I look at my credit card statement, and see that I've been charged again, more than what I have been invoiced. To top it off, when I ask them to return my gate key, they tell me they don't have a gate key and have never used a gate key, that they have just pushed my locked gate hard to get into our backyard. Good thing I have email correspondence that mention the fact that we had issues with our gate not being locked properly before with the owner responding back about it. The owner, Barry seems like a nice enough guy, and I really want to support local businesses but it's just too much. We had pool service many years before and granted, we didn't get spectacular service but I didn't feel like I was always getting extra charges here and there, nor did I have to worry about gates being left unlocked or equipment mysteriously getting damaged after apparent repairs. It's a shame. Perhaps, you'll have better luck with this company but be aware. read more

Barry was nice, that was about it. On the very first day of service, Seth put enough chlorine into the pool to send it off the scale of the test kit for 5 days and counting. Since Seth had left without letting us know what, if anything had been done, we called customer service to find out if it was safe to swim in. They said yes, it was fine. So I went swimming for about 15 minutes. I got out light headed, and went to check the chemical levels. That was when I found out the chlorine was so high. Later that night, I had a headache and a sore throat. We called customer service to explain what happened, and to request a different service guy. They said they needed to check with Barry first, but he was on a trip for a few days, so we waited to talk to Barry. After he was expected back, we called again, but he was too busy. Sorry, we can't change the service guy. Ok. We'd like to quit the service. Ok. I will talk to accounting and get back to you. The next day, we called again and they said they would refund everything except for the charge for the visit. Why? He botched the job, and we haven't been able to go in for the last 5 days! Well, he went there, and we have to charge you for it. She then talked over me when I tried to explain why we didn't think it was fair, and that in spite of what she was insisting, I did feel sick after swimming in our pool. I lost it and tried to tell her to stop talking so I tell her what I was thinking. I said, "Stop. Stop. Stop!" Then she hung up on me. Great customer service.... Barry called me while I was talking to the credit company to stop payments and left a message. Too little too late. read more

I've rarely and to the point of never write reviews. However, I understand what it's like to look for a pool company that you can trust, with such a large invest as your pool. I'm extremely busy and really look for the service that provides me more time and less headaches. I've had my pool for nearly 9 years and 5 pool companies - this is by far the best company in it's professionalism, consulting services, maintenance and knowledge of the pool equipment, and communicating with the customer. On top of it - my pool has never looked better. Even my family has noticed the difference, I hadn't noticed that it wasn't as clean until i saw how clean and clear it can be. Thanks Barry for taking such good care of us. It really is appreciated. read more

Been using TrueBlue for over 2 years. They have always done a great job with pool maintenance and take time to thoroughly explain any pool issues to me. Barry is great and makes appointments to meet you face to face and discuss your pool and their service. read more

We at still very satisfied customers. The pool is so clear and blue, I love looking out at it through the the window while I work all day. It is so inviting that we can't wait to jump in every evening. We got our service bumped to later in the week, too! read more

Couldn't have found a better pool company!!! They have fixed our continuous pool issues and actually found the problem that other companies claim to "be known to fix" and "expertise in the field" only to lack the knowledge! Barry actually explains in detail what you will need not just fabricate items that he wants to sell you!! Weekly service is prompt and definitely affordable!! Calling in payments to Lisa is fun! I feel like I've know them for years!! Hands down would continue to recommend their services!!! read more

So I just moved in to my new home w a pool that needed some major work/help. I looked all around for pool service & called many companies & all were telling me nothing I wanted to hear until I called True Blue (Barry Braun). Man, this guy was great & HONEST! He broke down the whole fundamentals of pool service & up keep! I didn't know about pools too much until I met Barry. I felt like I was visiting his house with the comfort & at eazy feeling I got. Once I get more settled in to my home. I WILL definitely call True Blue for all my pool services & needs. Thank you very much Barry, Bless Up^! ;D A+++ service!!! read more

I've tried several pool cleaners over the years and I've never realized how clear my pool could be until I met TrueBlue Poolcare. My last pool service company left the walls of my pool slightly green. TrueBlue came in, analyzed the water and within 2 days, my pool was crystal clear! Like with any other industries, there are companies who only goes through the motions, and there are companies who are experts in the industry. TrueBlue Poolcare are definitely experts in the pool industry. Their price is fair and their service is top notch. I highly recommend them. read more