We love True Tone Painting! Vince was a true professional. He helped us throughout the process. On our first meeting he thoroughly inspected our new to us home, which was in desperate need of painting. (We're thinking it hadn't been painted in 20 years). Vince gave us an honest assessment with the amount of prep, sanding and caulking that would be required. Boy was he right- the crew worked on it for about 10 days total. We appreciate that Vince was very hands on with the crew. He stopped by daily and oversaw the work, pointing out areas of concern to his crew. He also took time to point out to us areas that needed extra TLC. I also appreciated Vince's feedback on our color choices. Let's face it when you paint you're gonna have that color for a long time! We did have to wait awhile to book the job- which was worth the wait. And to be fair we could have done it sooner but we had scheduling conflicts on our end. Vince's crew did a great job and was conscientious about the clean up at the end. It was also fun that the men seemed to enjoy their work and could be heard singing along to their music. We highly recommend True Tone. It was expensive but considering the price of paint and the fact that the crew was between 3 to 5 men working each day, it was worth it. Thank you Vince to you and your hard working crew. read more

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Vince and crew great to work with, quality of our job exceeded our expectations...have had our house painted several times by another company, True Tones job was far superior, Dick and Nancy read more

I recently had the entire exterior of my home painted by true tone painting. These guys are fantastic! The owner Vince is very detail oriented, professional and great to work with. They arrived on time every day and left the home each day afterwards spotless. Their price quote was very reasonable. I had a couple quotes from different companies and true tone had the best offer. My fiance and I pressure washed the home and replaced the trim ourselves. It only took true tone painting 3 days to caulk, paint the house and paint the trim! They work fast, efficiently, and are very skilled at their profession. I will recommend them to everyone needing to have any paintwork done. Thanks true tone painting, you guys rock! read more

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I first became aware of True Tone Painting through Yelp and based upon the reviews and the True Tone Website I emailed Vince. We met that same day and he submitted a bid for the work within 24 hours...I accepted and we set a time for the project to begin... All of the important basics were readily addressed from the beginning to the end of the job...prompt arrival, courteousness from Vince and his crew; amazing attention to detail, good communication and complete cleanup . Beyond the basics of the work there was another element...I think of it as the synergy that occurs when you combine a high skill level with creativity which produces that certain indefinable something...artistry... Amazing work deserves the highest of praise and Vince and his crew are the best! read more

The crew at True Tone painting were fantastic!! They were hired to paint the outside of our home. They did a great job with all of the preparations before painting even started. The painting job had wonderful results. They cleaned up every night before leaving for the day and were promptly back every morning to start again for the day until the job was complete. We are extremely happy with the results and True Tone Painting. Highly recommended. read more

I found True Tone and Vince through Service Magic. We needed some patch work done in our house as well as our kitchen ceiling painted after a remodel. Vince was quick to call back, gave us a fair quote and was extremely professional. When he came to do the quote it was immediately apparent that he knew his business and could not only do the work, but help guide us as well. He and his team showed up on time, were completely focused on the job and did a beautiful job. The patch work alone could have gone terribly wrong as there were a lot of paint colors to match and blend in. They did an incredible job. The also were very good about their cleanup and finish work, which is hard to find in service professionals. Not only will I call Vince first the next time we need painting done, but will recommend him and his team to others. We are really VERY pleased with the quality and service we received from True Tone painting and Vince! Thanks! read more

I left a message with Vince for a estimate and he responded right away. I ended up choosing him and I have to so he did an amazing job on painting my new house. He showed up on time and finished in just under a week. Thanks, Vince read more

Vince meet me on time to survey the house to be painted. He gave me a schedule for the job to start and be completed. His crew arrived at the appointed time and day. They were very respectful and did an great job in preparing and painting the house. He completed the job ahead of schedule. It was excellent. the price was very fair and reasonable. I would use True Tone to paint a house again and would recommend them to friends. read more

True Tone painting delivers, period. Not only was TTP professional and courteous, doing the little things like keeping schedule commitments and tidying up after themselves... but more so the skill level was exceptional by any price, and delivered at a nice price for me. There are a lot of run of the mill painting operations, but it was clear from my experience with owner Vince as well as the finished product that TTP is truly more skilled then the average contractor. TTP delivered on time and was able to schedule very quickly after the estimate to accommodate my needs. They have worked around my finicky wife and our children for the interior work and really went above and beyond to keep her/ them happy. Last, True Tone offers professional guidance through the process. Where as I thought I knew what color I wanted True Tone offered informative advice specific to my home and environment which resulted in a truly one of a kind look offering tone changes from wall to wall that enhance the natural lighting. I've hired True Tone for both residential and commercial work, and I highly recommend them for any of your painting needs. read more

I discovered True Tone Painting through a Craigslist post, and then reviewed the True Tone website and researched the Yelp reviews. I contacted Vince, the owner, and he promptly set up a time to see my house. I really appreciated the time that Vince spent with me, walking around the house and discussing the various steps in painting the house. He submitted a bid for the work within 24 hours. I felt the price quote was fair and very reasonable. I accepted the bid and we settled on a potential week for the project to begin. I had a flexible schedule on the painting schedule, which worked to my advantage. I believe some customers get unrealistic ideas about scheduling and freak out when there's any type of delay. For instance, we had a one-day delay from a very unusual rain day in July. When the work started, the house was thoroughly pressure-washed. Every square foot of siding was examined and patched and caulked as necessary. The crew were professional and friendly, arrived on time each day and were great about their cleanup and finish work. I have a large, rambling house consisting of three shed shapes. The house went from a dull, boring 1980's brown to a rich warm grey, with cream white trim color. With an orangish-red front door the house looks sophisticated yet at home in Santa Rosa. The house has interesting architecture that is now on full display with the new paint job. I settled on the color scheme in collaboration with Vince. I feel that many times people can get tied to a specific color they see on a paint chip in a store. Often that color looks very different outside in sunlight. Listen to a professional who knows what a color will look like in the real world. I feel like a got a new home in the bargain. I give my highest recommendation to Vince and True Tone Painting. read more

Vince and his crew just recently painted the exterior of our vintage home. It had been in sad shape and now it looks incredible! Vince was very accommodating and had great suggestions but wasn't pushy. He and his crew were courteous, professional, prompt and efficient. I would definitely use him again and would recommend him to anyone looking for a job well done at a reasonable rate. read more

Thanks to Vince and his crew for a beautiful job on our not so easy house. The job was trickier than Vince thought with a thick "old school" stucco that needed a lot more paint and more time than expected. Vince kept with the original quote, always had a great attitude and left no mess what so ever. Highly recommended. read more

Delighted with the job Vince and his crew did on the exterior of my house. The prep work was outstanding. He kept on adding paint until he was satisfied with the results. Highly recommended! read more

I was so very pleased about every aspect of working with Vince and his crew from True Tone Painting. Rates were very reasonable and the work was fast, efficient and superb. I can't thank Vince enough. read more

Vince and his team just finished painting the exterior of our home and we couldn't be happier with the results. Their attention to detail was fantastic, they kept a very clean work site and were very pleasant to have at our home. read more

I can't review on the quality of work, but I can on their responsiveness. And it's not good. I have been trying to set up a date with Vince for about 2 weeks. We had one appointment and after shifting my day around to accommodate him, he cancelled an hour before he was supposed to show up. I haven't heard from him since and that was 2 days ago. If I can't get him here for an estimate, I certainly won't risk hiring him for a job. Customer service definitely needs to improve..... read more

Vince and his colleagues did an outstanding job on our home. They were reliable and easy to work with. The prep work was thoroughly done and the final job perfect. Usually, as time passed after a house painting, I have stumbled across imperfections and indications of carelessness--this has not happened with True Tone Painting! Rather, every day I look at the house and appreciate once more the job they have done. read more

Either this company is out of business or thinks they don't need to respond to requests for an estimate. I have called this company several times over the last two weeks and visited their website on several occasions to fill out their online form to request an estimate. Even with all of my attempts to contact them, I have not been given the common courtesy of a phone call. According to all the other reviews they do great work, but I guess that is only on the premise that they actually call you back. Too bad this company knows nothing of customer service. read more

Called and left a message with my contact number. No response. Don't care how busy someone is, that's just rude.

Vince was recommended to me from a friend and I am very pleased with the results. He had some great suggestions and is willing to accommodate. He does great work at a great price. I would absolutely use him again. read more

Vince and his crew are probably the best painters we've used. Over the years we've had several houses painted inside and out with mixed results. We hired Vince to paint the exterior of our home as well as the kitchen after a remodel. True Tone's prep and cleanup were great and price was very good. Highly recommended! Mike K. Santa Rosa read more

As we rebuild our home after the Tubbs Fire, we got to the point where we needed to hire a painter for the interior. We sought several bids and chose True Tone Painting - not the lowest bid, but one who seemed to have the expertise we were looking for. We are SO glad we went with Vince and his crew! Vince is actually more of a perfectionist than my husband, and that's saying a lot! You can know you have a caring painter by the quality of the prep work. All the outlets, heat registers, plumbing and windows/glass doors were expertly masked off before the priming began. He's also had to put up with our huge array of colors (over 20), and didn't flinch when we decided to change a few choices after seeing what they looked like on the wall. Five stars is simply not enough - we HIGHLY recommend True Tone Painting! read more

We recently had Vince work on two projects for us. Vince and his crew were great. His estimate was timely, workers were prompt and the job was finished quickly. We feel they even went above and beyond with some of the requests...We would not hesitate to recommend Vince and his crew and we plan to use them for future projects. Highly recommended. read more

We were referred to this contractor by a friend. Vince, the owner, was prompt in returning my inquiry regarding painting our living room. He visited us to give an estimate within two days of my initial inquiry. The estimate was fair, and he was up front in telling me it would be two weeks or so before he could perform the job as he had seven jobs going on. He made time to fo the job. Vince and his crew were professional and friendly. Quality of the work is excellent. My wife and I highly recommend this contractor. read more

This is the 3rd job Vince and his crew did for us. The first job was refinishing our kitchen cabinets and the cabinets throughout the house. The second was at a rental in Santa Rosa. Last week they finished staining the exterior of our home. Many areas were difficult to reach, but they reached them. We were very happy with the outcome. We would recommend them to our friends and to you. If you contact Vince, we would be happy to show you the job they did. N&D read more

We hired True Tone to paint the interior of our home. The owner was thorough, knowledgeable and kind. His crew was professional and sensitive about keeping our home unaffected by the work they needed to conduct. They left it cleaner then when they arrived. Excellent job. read more

I have had the pleasure of hiring True Tone Painting twice - once for a vintage house and once for new construction. Both times Vince and his crew were just great. Communication was good and both jobs were on time/on budget. I am particularly impressed with the care taken on matching a stain color for new windows to the old growth redwood used for the trim. I was also very happy with the response when I had second thoughts about the paint color in my kitchen. The end result gets compliments all the time. I wouldn't think of using another paint company. I'll stick with the best! read more

TrueTone Painting team are professionals who have again delivered an expert result exterior painting of our home. Vince has successfully completed MANY homes in our neighborhood and we choose them because EVERYONE was so completely happy. He worked with us on color options, made professional suggestions to help us from his experience, and the entire team professionally cleaned/prepped/ prepared/sprayed-backrolled/cleaned up. Amazing results and we can not be happier. Very happy as all True Tone customers are! read more

Great service---from the timely response to my intial inquiry to the finishing touches---these guys were great. I really couldn't recommend them more highly. They're people that you feel good about doing business with. Here's to wishing the crew at True Tone a very prosperous year! Tina Santa Rosa read more

This is the first time I've had an entire house painted. I did my due diligence and got a number of offers. Many came in around the same price, but what sold me on Vince and his company was his personal touch. I really appreciated his communication and explanation of exactly how the work would progress. Vince has a ton of experience. His crew was polite and did their best not to be intrusive. The painting was thorough and every effort was made to come up with the precise the hues I wanted. This is my first ever review on Yelp. While a lot of reviewers seem to take joy in negative stories, I'm happy to bring great praise for this company. Check it out. read more

I would highly recommend True Tone Painting. Vince recently came and painted the exterior of my house and I am very happy with the results. I got two quotes and Vince was slightly less than the other plus he explained very clearly the work that would be completed and stuck to the original estimate despite the fact that I believe there was more work than he originally thought. I had one side of my house that was in pretty bad shape and he spent quite a lot of time prepping before he was able to apply any paint. He also offered me some cost saving options on other parts of the house that would not require as much heavy prep work or priming. He and his crew cleaned up everything extremely well when the job was complete. Overall very positive experience and I was very happy with the quality of work that was completed. read more

We recommend True Tone Painting. Vince was a pleasure to work with. He and his crew did a great job, and were very polite and neat. Vince was even helpful when I needed an experienced eye and opinion about our color choices. He also was willing to go the extra mile and do some touch ups for us when our new windows and doors were installed AFTER the house was painted! read more

Vince and his crew are top notch. They show up on time and are extremely professional. When it comes to painting it's all about the prep work. Vince and his crew take the time to take the prep work to a level above the rest. I would rehire this crew in a heartbeat. read more

To be fair, I can't review the quality of their work, since they didn't bother to respond to my phone message for a quotation on painting the exterior of my home. This demonstrates lack of common courtesy, even if they are booked solid for the next 5 years!!! read more

Vince at True Tone will do a better job painting your house than anyone else you have ever employed. He aims to please and is extremely courteous and generous with his time. It sounds like he first got started working for a high priced perfectionist. Well with Vince you now can get the benefits of the perfectionism at reasonable rates. We are really pleased with his work! read more

Vince came in on a two-day break from his busy schedule and painted my newly refurbished rental. He did an incredible job in both texture and painting, cleaned up beautifully and had a strong effective crew. I would recommend True Tone Painting to anyone who needs top-quality work along with an efficient completion time. Thanks for being so flexible and doing an excellent job! read more

We found True Tone on Yelp and because of the wonderful reviews decided to call them. They were amazing. Vince was very easy to work with; estimate was in our budget, they arrived when they said they would, and they did the job in the specified amount of time and on schedule. The results were of the very highest quality. We would use them again and have been giving our family and friends True Tone's phone number. read more

We highly recommend True Tone Painting. Vince was a pleasure to deal with from start to finish. Vince was quick to return our call for an estimate to paint our stairway and upstairs bedrooms, bathroom and laundry room. Vince and his crew completed the job with as little disruption as possible to us. The workmanship is outstanding. read more

True Tone Painting is the very best paint company around!!! Vince Smith and his crew of Rich and Rueben painted every inch of my 3000 sq ft house. All cabinets, inside and out. I am a perfectionist and met my match with Vince and crew. They showed up on time, kept everything immaculate, were completely trustworthy and the price was very fair. Thank you Vince for a job well done! You are the best! read more

I have been so pleased with the work they have done, and their commitment to meeting deadlines, well, I had to share my feedback. We first used them to paint some interior work last year (2011), and asked them to come back this year to do the exterior. The number of compliments we have received on how our home looks is more then just the colors we chose. It was the painters who made it happen. I definitely recommend them. read more