Great experience, I can't wait to go back! I believe it was Samantha who greeted me and she was so…read morekind, very knowledgeable about the products they have and all the aspects of the sauna. Parking very easy to fine, they have a lot with several other shops around. The sauna was very clean and such a comfortable environment. You can chose to watch Netflix, listen to music or just hang in quiet in the sauna. They also have a couple tools for pressure points and weights if you would like to use during your session. I did use one of the pressure point tools for my back during it and it was incredible. If you're looking for a sauna location, I definitely recommend this spot!

I first tried Pure Sweat when i was dealing with the seasonal flu. I had congestion like you…read morecouldn't believe and the humidifier just wasn't doing its job. A friend recommended trying Pure Sweat to get out of the house and clear up my sinuses. Well, it did just that! When I booked the first time they had a 3 pack for around $90 for new customers so I purchased that to try the sauna when I was feeling better as well. My first time at the sauna was wonderful. It's tranquil, the employees are knowledgeable and so sweet, and they even have electrolytes and gels for anything you might lose during your sweat. The sauna session itself is 60 minutes and you get your own room with towels, mused, Netflix, and a cold eucalyptus towel for after your session. Each color of the sauna helps aid in a certain area of health and energy, so just select the color you'd like before hopping in and get your sweat on!

Had a great massage! The salt cave is amazing. Very relaxing atmosphere. Everyone there was…read morefriendly and professional.

Well I ended up in the hospital with an extremely bad case of mastitis. No one has even reached out…read moreto talk about anything. Not even to see if I was ok.

If you've never done float therapy, you're missing out. It's definitely an experience that takes an…read moreopen mind and ability to do what initially feels a bit odd. But Float Nashville really helps you feel comfortable by explaining with kindness and patience. I've been a few times now and take new people back with me. I've also done Float in Houston where I live but every time I visit Nashville, I make this a stop on my trip!

I came here with my friend who had a gift card to partake in the float experience. This review is…read morebased on my feelings and my feelings alone. Customer service was great and super friendly and considerate. He was sweet, hospitable, and super accommodating. There are no qualms about customer service and atmosphere of my visit. If anything, he is what carrying this 2 star instead of 1 star experience. The float tank itself seemed a bit disgusting. Not by any means because of the type of water it was, but inside the tank on the walls and crevices were disgusting. I have posted photos to verify this. If I am knowingly aware floating in treated water that other naked bodies are in rotation in and plus the built up grime on the interior walls, that didn't really give me a firm chance to be at ease during this experience. I feel that it is important to maintain a level of hygiene when experiencing this and though I felt hygiene was done right with the first part of the visit, being in the tank itself left me with a sickening feeling of disgust. Like I said, I am not unfamiliar to using spa treatments and things similar to this experience. It is simply a matter of cleanliness. What I can say about this experience once you get over the disgust is that I did feel relaxed and enjoyed the chance to remove my mind from all exteriors and simply relax. It was a great environment for the right purpose, but I did feel unsettled due to the constant feeling of being in a place that hadn't been cleaned properly from my point of view. I am purely going on first impression. As someone who has never done this before, no one wants to get into a tank and see reminiscence of God knows what on the walls and around the filters or jets. Would I give this another try? Yes, but only after I felt that the place had been properly sanitized in the tanks. I am happy to reconsider my experience and rating of Float Nashville if I better understood why it looked like this and felt like I was floating around in something unsanitary - chemicals or not.

The owner is wonderful! Floating is an amazing thing for your joints. The staff's thorough and…read morefriendly! The place is clean and well kept! I'd highly recommend the intimate nature of relax and restore. I feel well cared for!

Relax and Restore was a phenomenal experience! My boyfriend and I did the hour long couples float,…read morethe spa area is large and well taken care of. The ambiance was amazing, making it easy for us to fully relax and enjoy the experience. Cannot recommend this place enough, it is a 10/10. We will definitely be back

Still love visiting Float Horizen for heath and self-care! Don't miss out on their package…read moreofferings, great way to save! Often, they are generous to give you extra time if you need it!

I went here on a Groupon and was able to get a full body massage and float package. Very relaxing…read moreand masseuse was very attentive to areas needing more focus. Parking was relatively easy to find in the neighborhood. Great service overall and would return!

I started to go in Dec 2023 to help with my cancer treatments. In the beginning everything was…read moregood, then in January the Cryo machine was down, the sauna started to smell and was never up to temperature. I did speak to the staff but it never got resolved. Towards the end of January I stopped going. They auto-renewed my membership in Feb and I did not authorized that. They said they would refund me my money. I still have not received my money. I would not recommend this business just because of the way they have treated me. Matt does not return phone calls.

This is my review I left on Google, figured I would post here as well, especially since I am being…read morecharged AGAIN for a $150 membership that was supposed to be cancelled in April! I had an unlimited membership here last year and I can say it was operating way more efficiently than it is now. I'm not sure how or why the ball was constantly dropped when I requested to cancel my membership but I genuinely hope that they get their business in order. Writing this review was my last resort after reaching out several times. My intention is not to discourage anyone from this business but to share my experience and to recommend checking out other similar businesses before joining here. They offer great services but poor follow through with customer service and availability. Here's my timeline - 4/11, purchased a $150/unlimited membership. I noticed they were closed a few days out of the week but I was like, cool, I felt that I would still get some value by visiting the days they were open. 4/14, had a session booked, it was cancelled due to them having to close earlier than what I made my appointment for. I said that's fine, no worries! I understand things happen. 4/18, received a text they were closed, so again another session cancelled. I responded to the text that I would like to cancel my membership - no response. The following week I requested to cancel at the front desk, I was told Matt (who I am assuming is the owner) wasn't there and usually isn't there but that he would be notified. 4/25, another text stating that they had to close and my session would be cancelled. This is the third time in less than a month that my *scheduled appointments* were cancelled. I responded to the last text that I needed to cancel my membership and I was told *again* that it would be taken care of. I even asked if there was any paperwork that needed to be filled out to cancel and I was told no. I called a few times, no answer. I go in person, the only one that has authority to cancel/issue refunds is never there. 5/11, I am charged AGAIN for a $150/unlimited membership. I was told I would receive a refund and here I am a week later and no refund. I feel that I've done my part and I expect Zivel to do the same. I wouldn't be surprised if I never see my $150. I am done trying to reach out to get this resolved. UPDATE 6/11/24 - BEING CHARGED $150 AGAIN. MY BANK IS CURRENTLY DISPUTING THE CHARGE FOR MAY AND WILL BE DISPUTING THE ONE FOR JUNE AS WELL. I COULD CANCEL MY CC AND GET A NEW ONE BUT WHY SHOULD I GO THROUGH THE INCONVENIENCE?? TO KEEP CHARGING SOMEONE A MEMBERSHIP WHEN BEING TOLD THEY WERE "TAKING CARE OF IT" IS RIDICULOUS.

I had my first ever head-spa treatment today by Jennifer and I WILL BE BACK! I was greeted right…read moreaway when I walked in and everyone was so kind! It was easy to make an appointment online. The 60 minutes was life changing. Thank you!

I saw that they had Float Therapy and wanted to try it. When a family member asked what I wanted…read morefor a gift I told them a gift card to Boro Health & Wellness Spa so that I could try the Float Therapy. I got the gift card but then life interrupted and I did not get around to trying to use it for 6 months or so. Then when I tried to use it, they informed me that they sold off their float therapy tanks. I was not interested in any of their other services so I asked them to refund the amount of the gift card since it was purchased for that one specific service that they decided to stop offering. They refused my refund and just essentially stole the value of the gift card.

I booked a last minute session on ClassPass and got there 30 minutes later for a relaxing and…read moresweaty sauna. I was excited it's for 45 minutes as I'm usually doing 30 or less, and that they have Netflix in addition to Spotify. I was able to get an episode in as I disconnected from my phone and relaxed. The place is beautiful -- walk in and there's tea available, several retail options, and testers for post sweat to refresh before leaving. I was even surprised to see the weights included in the room for small workouts (I didn't use them this time, but it's a great addition). There wasn't a parking spot available when I showed up but there are some there specifically for this biz. Plus the studio manager, Allie, is great! I'll be back!

I love this location. The staff are very friendly and helpful, it always smells so lovely there,…read morethe rooms and saunas are always clean and in working order. It's a very cozy spot and even though parking can be hard in 12 South, they do have some dedicated parking spots and I've never had a hard time finding somewhere to park even if those are full. I love that this location is just saunas so there always seems to be a time slot that works for me. It feels great to sweat without having to move :) My only suggestion is that the font size be increased on the laminated paper so it's easier to read which light setting does what. The font is small and faint and combined with the dim lighting (which I love) can make it hard to read easily.

What a wonderful place to relax. I am trying the float room tomorrow and can't wait. The staff is…read morevery informative, professional, and kind! Pricing was good and I will go again!

Three of us came in for our first salt room experience. The facility looked great, and it was a…read moretranquil & relaxing experience. The owner is very friendly. I look forward to coming back, and to trying out the kids room with my 5yo.