I highly recommend any Residential or Businesses to use Laulima Cleaning. They are friendly staff,…read morehardworking and they do an amazing job in timely matters. It's worth it, Look how spectacular the outcome is, it's like walking into a brand new place! What are you wait for, take a break, chill at the beach and give Laulima Cleaning a call, book an appointment, it will be worth it and absolutely stunning! -Shelly Mauliola "Apparel Print Services"

Prompt response to inquiry. Friendly. And was able to schedule a walk through pretty efficiently…read more That part is 5 stars. The estimate we received seemed a bit inflated for the need. So we decided to go with another cleaning company that was more affordable and worked out better for us. Thank you, Laulima cleaning and YELP!

Ian (The Window Guy) responded to my voice message within an hour. Originally i was looking to…read morereplace or rescreen 50 windows. He showed up promptly to give me an estimate. After spending an hour he said that all but 3 screens and frames were in good condition, and just needed a good cleaning. His proposal for a complete cleaning of all the jalousie windows, screens, interior jambs, 7 sliding windows was very reasonable. He did replace 1 damaged frame and rescreened 2 others. The Window Guy spent 2+ days for a fantastic cleaning. Highly recommended.

The Window Guy is awesome. I accidentally got ahold of him when he was off island, but he was so…read morecourteous on the phone. He google-mapped my house to quote, showed up on time, and charged me the quoted price. He was so fast working, but not at cost of quality. He cleaned our huge bay windows and offered to help with our lower front windows too. The cost was totally worth the quality of work and clarity of the windows. We will be calling the Window Guy for all our window needs from here on out!

Puroclean guys were terrific.. luckily we did not have any mold damage so they didn't even charge…read moreus. That to me shows pure honesty. recommend! Mahalo

Greg and his crew were a true blessing. Our AirBnB was flooded underneath the sink due to a…read moreleaking pipe. The wood had already begun to rot and mold was starting to form. The damage was unrepairable. Luckily, for us, PuraClean answered the phone and dispatched a service person quickly. They arrived when they said they were. They were professional, assessed the damage, and created a plan to eliminate the further spread of the mold. I was beyond happy with the results. The price was worth it for me to get prompt, efficient service.

I recently purchased a new house near Hilo, Hawaii, and Hawaii Pro-Maintenance handled the new…read moreconstruction warranty repair service for any items that needed attention. From the start, they were a pleasure to work with. I noticed a few minor issues around the house, and they responded right away. They scheduled a visit promptly, and took care of everything efficiently and professionally. It's rare to find a company that combines both skill and genuine customer care. I highly recommend Hawaii Pro-Maintenance for any home repair or handyman needs -- they truly go above and beyond to make sure homeowners are satisfied.

Ryan and his crew are amazing to work with. They were on time and very respectful while working in…read moreour home and adjusting to our needs. They work meticulously and keep a clean work site. They are dependable and part of the Hilo community. I highly recommend them!

Jimmy was great. I called and he responded quickly, fixing the roof pipe vent leaks the same day…read more Great service--highly recommend.

The roof & external walls of the house were washed, and the gutters cleaned. They did good work &…read morewent above and beyond expectations. Jimmy was very personable and professional, timely, organized & efficient. We will definitely use him again, & will recommend him to others.

2 Star Honest Review of "Five Star Cleaners" and Owner Jade…read more(Lengthy but worth the read if you're considering this company) This is my honest experience with Five Star Cleaners, run by Jade, and why I unfortunately cannot recommend this company. I was in search of a move-out cleaning for my ohana rental and needed a reliable, reputable company to take on the job. I found Five Star Cleaners, and Jade sent an amazing cleaner named Chelsea, who did a fantastic job on a small test area. That experience gave me confidence in their quality of work. As a homeowner, I'm careful when hiring service providers -- especially when I'm not going to be physically present -- so I planned this cleaning a full month in advance. We scheduled a team of 4 cleaners, at $120/hr, for roughly 3-5 hours. Everything was confirmed: my proxy (a trusted friend) would be there in my place as I would be off-island, and multiple cleanings were lined up. A week before the job, I checked in with Jade to confirm everything and asked for a detailed list of what the cleaning would include (e.g. baseboards, windows inside and out, cabinets, full deep clean, etc.). I also mentioned I'd like the invoice to clearly reflect the services for documentation purposes -- in case anything came up with my tenant's security deposit and I needed it for small claims. That's when Jade suddenly became uncomfortable and said this was "concerning." I clarified that I wasn't threatening legal action or involving her in a dispute -- I simply needed a clear invoice, as any homeowner would, to show a judge the unit had been professionally deep-cleaned (as required by my lease). I explained this is standard procedure, and no liability or risk would fall on her or her team. Just a paper trail. However, Jade insisted she didn't want to be "caught in any legal crossfire" and pulled out of the job entirely, just one week before the scheduled date, leaving me scrambling just days before I was scheduled to leave the island. She refused to speak on the phone to clarify things or resolve the misunderstanding. All communication abruptly stopped. To make matters worse, Jade then blocked me on Facebook and all other communication channels, presumably to avoid accountability and prevent a negative review -- rather than taking ownership or having a respectful conversation as an informed and professional business owner should. That behavior alone speaks volumes. This last-minute cancellation was a major inconvenience and unnecessary stress, especially after a month of coordination. I had trusted this company to follow through -- and instead, they dropped out without any real attempt to problem-solve. That is not professional in my opinion. To be clear, I don't wish Jade or her business any harm -- but I do not consider this company reputable based on this experience. In Hawaiʻi, where it's already difficult to find trustworthy cleaning services, this situation only made things harder. If you're a homeowner or property manager needing reliable, professional, and communicative service -- I would encourage you to look elsewhere. This wasn't it.

First of all, Julie Chan the owner was courteous and very professional in explaining the services…read more She even gave a follow-up call to remind and confirm the scheduled service. The Lady she sent was also courteous and professional addressing every corner of the house and quietly doing a thorough job. The house was left strikingly clean with no over scented smell of the disinfectants used like most others do. Yet there was a clean pleasant smell and clean looking place that she left.

Prompt in returning my call. Olivia was professional and communicated their process and prices. The…read moreworkers were quick and knowledgeable and answered all of my questions.

This is a WAY overdue review. These guys are AWESOME. I had a sewer pump station die after 20…read moreyears. This was a few days before I had a whole house full of guests. I call Daryl and Sean. They came immediately and realized that both the pump and the backup pump had failed due to a rope degrading and getting caught in the pump motor. When they built the house, they didn't install grinder pumps. The most heavy duty grinder pumps are Liberty Pumps. I was going to have them sent in by FedEx overnight, but Sewer Solutions had them brand new from another job that were provided to them for a large commercial job that really needed even bigger grinder pumps. They sold me two, 1-hp Liberty Grinder Pumps at their cost plus shipping. Instead of waiting even 2 days to bring them in by FedEx (these are about 40 lbs each), they brought them over the next day with a standby electrician to wire everything to code. If I could give these guys 10 stars, I would. Fast, honest, hard-working and fair. THE BEST EXPERIENCE I'VE EVER HAD WITH A REPAIR OF THIS MAGNITUDE -- HANDS DOWN!

After multiple attempts by a different company to fix a backed up drain, I called Judd at Big…read moreIsland Drain Cleaning. He was very knowledgeable and was able to fix the issue quickly. Whereas the previous company initially charged me $1800, Big Island Drain Cleaning charged me a fraction of it and actually fixed it. If you have a clog in an older house with cast iron pipes, this is definitely the company to go with.

Judd & his staff are excellent, honest & forthcoming in their immediate response & service! I had…read morean issue but they were back at my home the following morning to repair it! That's excellent!