I love my first purchase so much that I returned to buy two more. First purchase was Sandy - blonde mixture wig. It held up against the hottest weather in New Orleans without kinking up in the back. Additionally, my dispute regarding the delivery of the wig was originally not handled well. However, when the owner caught wind of my complaint, the situation quickly turned around. In the end, I was satisfied with the resolution and more importantly with the wig read more

I thought true Indian hair had a reputable reputation until I unknowingly purchased the worst wig I've ever had!! On April 14th I went into TIH in Manhattan excited to buy a full lace wig. I've been wearing high quality hair for 15 plus years but have never done a full lace wig. I went into the store and they had a 26 inch full lace wavy unit that I purchased for 1000 plus dollars. In the store the hair seemed good and I liked how flat the unit layed on the head so I thought I was making a good investment. In June I made an appointment to finally have the unit customized by having the knot's bleached and the hairline done. When I left the salon everything seemed fine. Fast forward to two weeks later and I noticed that there were small holes popping up on the lace in the front and the back. I was very upset as clearly this shouldn't be happening! I immediately called the store in Manhattan and spoke with the manager. I explained to her what was happening and she seemed less than interested in what I was saying. I told her I had pictures and video and she dismissively told me to send them but essentially said there's nothing that would be done. Fast forward to June 26. I am on my way to vacation and that is when the true nature of how horrible this hair is really starts to reveal itself!!! While I am on holiday this hair begins to become extremely dry and tangled , similar to beauty supply shop hair!! I can barely brush through it and when I do my brush and floor is full of hair!! It sheds, it's tangles and crawls up my back like something straight from the beauty supply store. This is honestly the worst hair I've had in my adult years! It's obvious this isn't single donor Indian hair it is absolutely horrendous!! I will be taken this further as I feel robbed of 1000 dollars! I am absolutely disgusted with this company and the quality of their merchandise. It is clear they don't take quality control seriously or their clientele. Ladies please do yourselves a favor and avoid this place like the plague!! I will be taking this further as I will not be taken advantage of in this way. read more

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I agree not living up to its name, an I used them when she first first came out. I don't know if it's the vendor or their starting to become cheap due to knowing the Business name has been established. I am still waiting on my results just been getting calls. I will update read more

True Indian Hair - The hair itself. A month old with a professional wash at two weeks - Hair Extensions Near Me - Brooklyn, New York

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I love great customer service and TIH definitely has that. Who gives you a hug after you purchase hair. Love that!

Excellent customer service. Nicole was extremely helpful and lovely to work with. I highly recommend this company. I will be back.

I've always admired Karen's business. I finally decided to take the plunge and purchase three bundles of relaxed straight hair ranging from twenty to twenty four inches. I am so happy I did! I love the hair, it's just gorgeous - super natural and blends seamlessly. In addition, the customer service was incredible. Nicole was so kind, knowledgeable and pleasant. We laughed through the entire transaction. Thank you True Indian Hair for such a wonderful product and in store experience! I'll definitely be back this summer for my Indian Curly look! read more

This hair is NOT quality hair, I haven't even installed it yet and it's already tangled. I was advised to purchase my hair from Yummy but they were out of stock of what I wanted. I should have read the reviews before purchasing but lesson learned and a lot of money lost. read more

Seeing is believing. I ordered this super kinky curly hair. As suggested by the company I had my colorist color the hair. This is what I ended up with. I wouldn't waste my time with this company. It seems like they are trying to pass off high end hair at dollar tree quality. read more

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Honestly this hair is beautiful. The quality is definitely up there , no tangles, no shedding, shiny and soft. When I initially installed it and got a blow out the technician mentioned that there was a percentage of not so authentic materials, I felt a bit disappointed and called True Indian Hair to ask about the authenticity , not only was the lady AMAZING , she listened to what I had to say and respected my concerns but also convinced me to trust them , months later the hair is still on point and I know the lady that was taking smack was just jealous I didn't purchase from her :) I will ONLY buy from true Indian NY read more

I have purchased from this locations a few times in the past. The staff is always very friendly and helpful. The hair products offered for sale are always high quality. The quality and high demand of this hair is definitely evident when u visit. On more than one occasion they had a short supply on hand and because of this I now call ahead to confirm what is available. The receptionist has always been helpful in assisting me with my purchase over the phone or in person. I have gotten many compliments on the hair I purchased from here in the past from beauticians and their customers. The cost is high but you definitely get what u pay for. read more

I am so extremely Happy I found a place to purchase QUALITY 100% virgin cuticle hair and have it installed and styled. True Indian Salon came as a breathe of fresh air. To have the stylist work on my hair in a private room, I was elated . I always feel uncomfortable and do not understand these salons that share their space with Barbers. They're many different men parading in and out and seeing you maybe not at your best while getting hair installed in your hair. How is that professional? Thank you Karen for your salon! After purchasing my hair and getting my hair done, I am a True Indian Hair believer and follower. The stylists have skills..yaassssss! Lol, I had to add that. If you invest in Human hair for your self and like to wear different styles, do yourself a favor and check out this place. You will thank yourself! read more

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By far the worst company I've ever dealt with... where should. I start. I ordered hair on Black Friday 2019 they advertise they carry 613 but once I received it 3 weeks later it wasn't 613. I sent it back only to wait another month for them to send me 3 bundles of 613 and 1 27. It's January 2020 and they still haven't taken care of me. I have mismatch bundles, they keep making me send stuff back to them pay my money then reimburse me. The lady Nicole is sweet but this place isn't worth it if your not a celebrity it's literally been 3 months and I still haven't been able to get install now they are jus being rude after I waited all this time. To tell me you can jus send all the bundles back and I'll refund you.. like they treat regular people bad so don't shop here if your not Mary j and don't shop here if you need hair I'm prompt time it's been 3 months for me read more

I have nothing but great things to say about the hair. I am a first time user I bought the True texture hair ( straight) and love it. no tangling, I have washed it in two different kinds of shampoo and conditioner and the product comes out soft and manageable and I washed it myself. I agree when you first receive it, it may seem a little dull and not as soft as as one may be use to but after the pre wash and install with styling it was beautiful and stayed that way. Make sure you wash regularly once a week as it can get a little bogged down if you use too much product. Very good read more

I bought this hair online during a Black Friday sale in 2020. Because of COVID, I had to wait to get my wig made. I had no choice. I got it made and installed in April of 2021. It tangled BAD. I reached out to them. They told me to send them a video, and their response to me was "it looks dry". They then sent me a "care package" which included conditioner, shampoo, and a spray detangler. I washed the wig with their products and had it installed last week. Guess what, it still tangles!!! There is no purpose in buying curly hair if you have to constantly brush out the curls because of tangling issues. Listen to the reviews, a lot of people got bad hair when they purchased hair during their black Friday sales. They must sell bad hair making you think it is their good hair during the Black Friday time. If you look at the yelp reviews at all of their locations, the hair that ended up being bad was purchased during Black Friday or different holiday sales. What's interesting is that my hairstylist recommended them to me, because he does the hair of many celebrities. What I gather is that if you're not rich, you're not going to get good hair, and if it's discounted, it's not the good hair that they advertise. My hairstylist is phenomenal and he would NEVER recommend bad hair to me. I've been with him from the age of 16-34. I've reached out to them and they don't respond. I spent over $500 and no one cares. I was told to try yummy hair, that's where I'm going next. The "BBB" better business bureau will have a complaint, and an FTC report will be made. It's a shame to rip off those in the black community who aren't "rich" when we are the ones who support. You can't even get good customer service or an apology from this company. It's not about the price, it's about the quality and lack thereof. If you do buy hair from here, don't wait to install it, and buy it even longer than you wanted because you're going to have to cut a lot off the ends. From what I understand, is that she's been in business for over 14 years. I guess that you have to have a certain status to get quality hair from her brand because it makes no sense why such expensive hair, from a 14-year veteran, would be this bad. If you would like to see videos, please let me know! I would love to save anyone money z read more

I have purchased hair a few times from true Indian in the past and I must say I am very PLEASED!!!! with the quality of the hair now I'm living in Florida and will be making another purchase from good old BK. Location.. forever a customer read more

True Indian Hair - Hair Extensions Near Me - Brooklyn, New York

This hair is the bomb. I wanted some really nice hair for a photoshoot I was having and someone suggested this brand. I bought 3 bundles and a closure of the a Indian Wavy and made a wig. The amount of compliments I received over this hair told me enough. It was so soft and lusty I couldn't stop playing in it. And when it was wet, omg it looked like I was on a tropical island somewhere. Such a vibe. Definitely ordering again, they have a customer for life read more

Pretty sad. I really wanted this to work out, but it didn't. Bought it during the valentines deal. Had the best stylist in town install it. But, ugh. Service was great. (Earned the 3 stars) Professional, faster than fast, and a phone rep was nice. Got the hair in 2 days I think. Packaging was cute. But as soon as I took it out the package, I said... Hmmmmm. I requested Indian wavy 2-18s, 1-10. I was given a 12 instead of the 10. Thanks, but no thanks. Then 12 was bone straight... Scary because I'm naturally curly and don't like to have to flat iron. Anyway, to the touch, hair is dry feeling and low low low key course. Hmmmm. Even crazier, shedding like crazy right out the bag! Whaaaaaat? So I'm thinking, after the wash God please let a miracle happen. Wash, conditioned, and air dried... Better, but, that straight 12 had not one wave and the 18s were wavy but not like I expected, slight waves but very blow out-like. Hmmmm. Still shedding. Got the install, stylist did a great job. Looked fly, cool. About two days later, the curls from the style fell and I got to know the hair real good. The straight 12 fell so blah. Not in a flattering way like I'm used to. I decided to spray it with water to allow the natural wave to do its thing. Hmmm. Ok, it's been in a few weeks... The longer hair in its natural state is like "she got Indian in her family " hair. It's authentic I think, but not silky-fluffy like advertised. Dry, blow out like. I don't get compliments like I usually do, so sad. My friend thought it was Aliexpress!! I almost killed her lol. I could have spent a lot less for that comment. The 12 inch, no words. Does not blend with my natural flatiron... Because mine is way silkier and bouncy. And y'all, that shedding... Never stopped. My teen grabbed my shoulder pulled 3 strands then he started patting the hair, lol, so much came out that he said " are you ok??? Your hair is falling out mom!!!" Lol!! I do not recommend. Very sad about it because I loved the company's mission and advertising... But product for the real consumer means everything. Good luck read more

I bought a HD closure here recently. It is made of inferior quality hair. Upon washing my hair it became matted and tangled.

I love this hair!! This is the only place I get my hair from. I've purchased several textures and types (Indian, Malaysian, straight, wavy, curly, kinky curly) over the years, not a single complaint. The hair has premium quality to which I've worn and reused the bundles several times. As long as it is stored properly (in the box or organza bag it came in) and cared for as if it was your own there should not be an issue. I've even bleached (got a blonde ombra) the natural black Malaysian wavy hair and quality was maintained. It may be costly to some but for what you're getting it is definitely worth every penny! In additional Nicole at the front desk is awesome. She always so pleasant on the phone and in person and gives great customer service. read more

Great, friendly and professional customer service from Nicole!! She made sure I received my package the next morning and answered all my questions on the phone. The hair is beautiful! read more

I'm a loyal customer of True Indian Hair , love the quality of their product. But this time I decide to give the Brooklyn location a chance . I was a little concern I had really bad customer service experience in Brooklyn . But today I was so happy to go to this store . The store look clean and put together . I was receive with a smile , and a very knowledgeable employee name Nicole . She seen happy to be helping me . When you expending this amount of money in hair, you want to feel appreciated as a customer and today I felt value as a customer . They have a large selection of hair and it seem like they have a stylist on site . Looking forward to continue coming to the Brooklyn location . Thank you for the amazing customer service and for having great quality hair . read more

Five stars for the hair as well as the phenomenal service at this location. I wanted to wait a few weeks to write this review so I can provide an honest review about the hair quality. I purchased the Indian hair in the straight texture. It has minimal shedding and very minimal tangling. It's also extremely beautiful. I've tried so many hair companies, including many other popular "High end," "luxury," and " celebrity" brands. I've always been tremendously disappointed by the quality. I am so happy to say that I finally found a hair company that I can stick with. True Indian hair is the truth! Also, the service was amazing. The two ladies (I should have written their names down) in the Brooklyn store were more than helpful, knowledgeable, and friendly. I actually was tempted to stay in the store longer with them to chat but I had to get back to work. True Indian Hair company, please keep up the excellent work and maintain quality hair and quality staff. If so, I will be a longtime customer. read more

The hair is amazing and the receptionist Nicole is a doll and a diamond. This is the only place I buy hair from. read more

True Indian Hair - Hair Extensions Near Me - Brooklyn, New York

Great when you walk-in to an establishment and customer service is top notch thank you for your service

VERY DISAPPOINTED!!!! I ordered my blonde hair online, and was called the next day and was told that they didn't have any blonde hair in stock however, I was told that my hairdresser could easily dye the hair. My hair dresser warned me not to dye extensions, however the women from True Indian Hair told me since it was 100% human hair that there would be no problem dying the hair, so I ordered. One I received the hair and my hair dresser tried to dye it, what the women from True Indian didn't bother to tell me was that the thread that it sewn on top of the extension doesn't dye since it's polyester it remained dark brown. SO I COULD NOT USE THE HAIR AT ALL! My calls and emails to True Indian Hair where I requested a refund or even a credit since I was given misinformation went unanswered. Obviously they do not stand behind their product or their sales people. They will say anything just to make a buck. read more

The worst hair ever!!!! Wish I could give .5 star.. I bought the curly hair first it was so matted and dry after 3 days. Showed it to the sales person 3 days later and was given 3 bundles read more

For my wedding this past July 20th, I bought two packs of Indian wavy which was the worst thing I could have done. The hair that I invested money in for my special day was so tangled it ruined my day. I would have come out better buying pack hair from the beauty supply store. read more

Yesterday, I stopped in to purchase a few bundles & I must say that the receptionist was VERY knowledgeable & friendly! I felt that she was someone that I knew for a long time. I would definitely purchase from them again. The only con is that when I took my bundle to get colored (Malaysian wavy) at my Dominican spot this morning, the bleach did not lift the hair to color. Not the end of the world, I will still ROCK my hair & post pics. read more

The service here is great. They treat you like a valued customer by taking time with you and answering any and all questions you may have about the hair. Also the hair quality is good and lasts a very long time!! Worth the money. read more

The best damn hair period!! Long lasting great quality always looks natural and you will be getting compliments left and right about your hair... make the investment you will not be sorry...I have been purchasing hair here for over 3 years and all bundles are still usable. You will not regret it and the staff is very professional and accommodating. The owner is an awesome woman as well I can't be more thankful for such quality hair extensions read more

Best damn Hair PERIOD! I bought 2 14 inch Malaysian straight bundles in 2013. It was thick enough for a full head weave and I had some extra ..i bleached and colored them and installed the same bundles earlier this year. They are a bit pricey but totally worth it. 2 years and I plan to use it for a fifth install. It doesn't shed at all and you can still run your fingers through it without one tangle. Truly in love. And the movement is like no other. People can't tell its not mine read more

Amazing hair! The quality is out of this world and worth the investment. My stylist is dying to know where I get my hair from because it's better than the one she sells in her shop!the best! read more

Absolutely love the quality of this hair. I am hooked. I even have my hair shipped from ny to houston.

Not happy and will not purchase, or recommend, again.I needed hair immediately and decided upon TIH (35th street location). There seems to be a good stock of wigs & extensions -- several textures and lengths. The service was great -- no complaints there. The staff was patient and very accommodating. I purchased (2) bundles of 14" Indian curly (costing me over $300). The shedding and tangling is far beyond control. I've tried several corrective measures to conquer the tangling, at least, but nothing seems to work. Please do not waste your money! I had high hopes because of the rave reviews & press. But I plan to throw this hair in the trash. read more

Worth every penny I'm a firm believer in you get what u pay for. I purchased hair from this company over 6 1/2 yrs ago yes it's been that long granted I have not been wearing it consistently during that time. But you get the idea the hair last period and the quality is phenomenal. I would highly recommend this hair company. read more