We woke up to our house being 59degrees and the furnace not working. Tyler W. Was able to make it…read moreout before lunch time and was a great help! Customer service was absolutely fantastic and Tyler W. was accommodating and gave us clear explanations as to what was wrong. We received a text message with a picture of the employees so we knew who to expect and what they looked like. Arlinghaus has to send another worker out to discuss prices on a new furnace. Tyler was able to get our furnace working temporarily as we look into buying a new furnace. It cost $89 for him to come out and diagnose the problem. They will remove this from any extra work they may need to do. Unfortunately, in the end we could not afford even the lowest option they had for a furnace. They use a top furnace line brand and are more expensive then the national average. This was the only draw back for me that it was to expensive and I did not want to enter into a loan for a $7,000 furnace when the average homeowners pay is $3100. Regardless, they were transparent and did not pressure me into anything we didn't want to do. I highly recommend Arlinghaus for their professionalism and honesty with their customers.

Beware of this company. They are overcharging for HVAC systems. Three times as much as other…read morecompanies. They will put a lien on your house if they don't get what they want. Call ARC Electric in Wilder. They are family run. This company isn't anymore. They are SCAMMERS! I know real estate agents saying the same thing!!

Called Rotorooter on Tuesday morning and got the repair on Tuesday afternoon. Zach Wilkins was…read moreincredibly helpful, kind, and professional. We had a gutter issue on the exterior of the house and he, for the most part, fixed our problem. Although he was not allowed on the roof, company policy, he told me what I needed to do to further fix the issue. Would call again if I needed help with this kind of issue.

i hate leaving bad reviews but I had to so I can warn other ppl first they didn't show up the first…read moreday so then they come two days later tried to charge extra money when we already paid then they were very rude I mean just horrible service you better calling another company trust me it's my fault though for not checking all these bad reviews first but won't happen again

we used this company for some under sink lines and shutoff valves and installing new faucet. The…read moreguy showed up the exact time that he told us and did a great job! He was so friendly and explained everything so good and the price was very good compared to some others we talked to. I would recommend them to anyone!

On July 2nd, a Saturday, we called in the evening to the emergency line because there was overflow…read morefrom our basement floor drain. A man came out an hour after we called and assessed and said the floor drain need to be snaked. He did that and found a single baby wipe and said that was the issue. I expressed concern of the upstairs bathtub and upstairs bathroom sink draining very slowly. He glanced at them, not taking apart anything or using the snake, and said that slow draining tubs can be normal. I'm talking when we shower it fills with water and takes at least 2 hours to drain, which I told him. $375 and 30 mins later and he was gone. Tuesday the bathtub, bathroom sink, and kitchen sink would not drain, at all. The floor drain was still backed up. I called at 2pm and spoke to the receptionist. I told her the story and how the issue wasn't resolved and I would like someone to come out again. She said she would give the message to the plumbers and have them call me back. The whole day goes by and I don't get a call. At 9pm I call back and the on call person picks up. He apologizes and said he thought someone had called me back. I told him no and he said they had planned to be there the next morning (Wednesday July 6th) at 9am. I called into work and said I would be late so I could be here to let them in and see what went on.  The next morning they show up promptly at 8:45am. Two men, the original guy and another guy, come in. They start with the kitchen sink which has 12 inches of water sitting in it that hasn't drained in over a day. They take out everything from under the sink and get their very tall bucket which doesn't fit under the sink hanging halfway under the pipe while they take it apart. I offer my smaller bucket which would fit nicely but they said there's would be fine. I'm sitting in the living room just watching and all of the sudden water starts pouring out and their bucket has fallen since it's too tall. Water is pouring out all over the kitchen, into the living room, and through the floor into the basement. Man #2 says "oh let me go get A TOWEL from the truck." Meanwhile I'm scrambling to collect every single towel we have in our house to clean this up. As if a single towel would do it. I used 14 towels between the 3 rooms. When I went downstairs to get more towels, it was as if it was raining. Water was pouring from the ceiling all over the floor and my belongings. I am clearly frustrated as the home we've lived in for 9 days has water pouring out all over it. I cleaned up the mess and at this point I have to go to work. They are now in the bathroom running a snake through under the bathroom sink. I ask them to call me when they've finished to tell me what all went on. The day went on and I never got a call. I called at 12 noon and spoke to the original man who came out the first time and the second time. He said they ran an snake down the bathroom sink pipe and there was a big clog but now all was well in the world and they ran the water for 20 minutes with no back ups.  That same evening I decided to take a shower in the upstairs bathroom to see how it worked now that the clog was gone. Needless to say the bathtub was completely full and my shower lasted all of 5 minutes. The tub took 3 hours to drain 8 inches of water. I sent a photo to the number of the original guy and asked if they tested the bathtub water because if they did they would clearly have seen the issue wasn't resolved. Never got a reply from him. The kitchen sink hasn't clogged again but the bathtub still won't drain and now this evening there is a sewage water from the outside pipes pouring into our basement from the floor drain (see attached video). I have tried and tried to get this issue resolved but we are increasingly frustrated that we spent a large chunk of money on your services that didn't yield a resolution.

After interviewing four other plumber companies, I chose TJ's Plumbing to replace the main…read morewaterline to my home. The owner came to my home examined the job, told me what was wrong and explained the process. He told me what materials he would be using and a timeline to complete the project. His quote was not the cheapest and far from the most expensive. On the work day he showed up on time. Mapped out the project and started. Since his crew is experienced they quickly dug the trench and replaced the line in a matter of hours, (not days that some others estimated). Tj who is a very experienced plumber did all of the connections himself and double checked everything. Then they poured a bed of sand around the line to protect it from rocks and stones. Next they carefully filled it in about 6 inches at a time compacting it so the ground wouldn't sink later. Here's why I chose TJ's Plumbing ... 1. Reasonable FLAT RATE price 2. Proper materials used. 3. Experienced plumbers did the work 4. Owner oversaw the entire project 5. Work done in a timely manner 6. Professional workmanship 7. Cleanup done after completed.

From the owner: As your trusted plumber in Erlanger, KY, TJ's Plumbing Installation and Repair takes pride in being…read morea locally owned and operated business that prioritizes attention to detail and exceptional customer service. From water heater installations to drain cleaning services, bathroom remodels, and more, we are dedicated to providing top-notch plumbing solutions for your residential or commercial needs. With expertise in hot water heaters, water lines, toilet replacements, and a range of other services, we are your go-to plumbing experts in Erlanger, KY. Contact us today!

Had an emergency situation and was given the name of this company…read moreThe gentleman arrived, evaluated the situation, and Fixed the issue all one explaining what it happened why it happened and what could be done to prevent the problem in the future This is the kind of service everyone wishes for in today's world

Great and prompt service and installations! This young company has restored in good service in the…read more"trades". Every member of the staff from owner to technicians are lovely, efficient and all around a pleasure to work with. And the work has always been top notch. Highly recommended!!!!!

Just an update to the review posted about 18 mos. ago. In the thousands of dollars I spent with…read moreTarvin to have our plumbing issues resolved, we paid to have the plumbing beneath the sink repaired due to a leak. Needless to say, their repair hasn't held. The pvc piping they installed won't even stay together. It only held for a few months and then just came apart-- leaving us with having to have a bucket beneath the sink. I'm just frustrated enough to write this updated review now because I have to pay to have another plumber come out to fix their work. These people are predatory and unprofessional. Would not recommend. What would've been nice is if the owner of this plumbing company saw the invoice number on my receipt in the last post and tried to reach out-- but he didn't. Instead he implied that we didn't even have his company service my mother's home. Having integrity in your business -- owning a job and its result means something.

I woke up this morning, ( Jan 21 2025) and had no hot water coming from my sink faucet ... No water…read moreon the hot side at all. The overnight temps were below zero, the water supply is on the outside wall = frozen pipes. I called a number of local plumbers, and no one had anyone that could get to me quickly. Tarvin initially told me I would have to be a work in, understandably, I was not the first call for frozen pipes! Maybe 20 mins later, I received a call back from Tarvin and they told me a tech could meet me at my house in 45 mins. When the tech arrived (cannot remember his name), he told me they pulled him from his office duties for the day to take care of my issue. He was polite, friendly and got right to work. Within 15 mins he had the frozen line thawed, with no apparent leaks (fingers crossed). Polite, professional and reasonably priced. They also recommended a permanent fix for the freezing issue. Tarvin will be my 1st call for any future plumbing issues! Jeff H

Everything went quite well. The communication was smooth and the overall service met my…read moreexpectations. There were a few tiny hiccups along the way, but they were handled quickly and professionally. I really appreciate the attention to detail and would feel comfortable using the service again.

Joys of home owning. Had RBS come out for plumbing this time. Not sure why my first review was not…read morerecommended for the electrical work I had done. My main valve into the house was badly corroded. Rob put in a new valve and a PRV. Work done quickly and very reasonable. Once again I can't say enough good things and highly recommend !!

I had a water main leak which I was having trouble finding. Stafford plumbing helped me to find it…read moreand then repaired it. The job was done fast and the price was affordable. Thank You for the great job.

Jake came to my house to assess and clear a drain. He was very professional, knowledgeable, and…read moreefficient. I feel that his pricing was fair and I would feel confident recommending him to anyone. I had a follow up question the next day and he promptly and thoroughly responded.

LMK provided a reasonable upfront price and communicated throughout the process. Langdon arrived…read morepromptly, worked diligently and cleaned up. He was polite and sociable also. Will definitely hire again for future plumbing needs. Good value and great service.

Would recommend LMK to anyone! Great customer service and he did an awesome job!! He fit me in…read moreover Thanksgiving weekend and couldn't have been easier to work with.

Dale B., our tech did a great job explaining things and getting the system working great…read more Highly recommend.

Don't waste your time. They are way overpriced. They wanted to charge me $3800 for a water heater…read moreinstallation when others charge $1100-1500. They also cost me a days pay when I booked an appointment for 8-12 and took the day off to wait for them. They didn't show up until after 1pm.