Used this company several times for plumbing issues in our basement.- all of the plumbing was…read morefixed but quotes were extremely high. Our fault for not looking for other estimates . Recently had them give us an estimate on some outside plumbing issues and my mother was there to question the expense and the guy that was out was a smart a$$ to her. Way over priced!!! Found another company to do the work that has a great reputation and even took the time to explain the quote. They will not be getting any if my money for any plumbing nor I would not recommend.

Great experience with Neyer Plumbing. Quick response and full service all within a couple of hours…read more Saved our basement!

My hot water water heater went out and they came the same day and unfortunately it was broken. we…read morefound out the poor thing was 22 years old and just couldn't do it anymore. They have the most amazing staff! Jodi is the one who answered the phone and ,WOW, is she friendly and knowledgeable! I could have spoken with her for hours. She got me hooked up with a great new tank and payment plan and they were here in 2 days!! as we all know, it can be difficult to find a reliable, upscale bonded, licensed, insured company. So do yourself a favor and call them!!

Very helpful and awesome service! Arrived on time and was able to diagnose the problem quickly…read more Jerick was great!

Before approving True Flow Service to complete a tub/shower removal and water mitigation at my…read morehome, the communication was clear and consistent. I chose True Flow specifically because they are a small, local business, and despite their higher pricing, I wanted to support a local company. Unfortunately, I began regretting that decision on day one. On the scheduled start date, no one contacted me by 10a.m., so I called and spoke with Kadin. He informed me that the team was gathering materials and would be on their way. By 11a.m., no one had arrived. When I called back, I was then told the crew had accidentally cut a line on a different job the day before and that my appointment would need to be rescheduled. This was unacceptable - not only because the day was already halfway over, but because no one communicated anything to me. Kadin then assured me the owner, Kelley, would personally come out that day to complete the demo and that the overall job would take two days. Kelley did arrive, but ran into an issue with my tub being concreted in and was unable to complete the demo. He stated he would send two workers the following day to finish the job. I understood and appreciated the update, but things only went downhill from there. The next day, again, there was no call, no show until I reached out at 10:30 a.m. I was told - once again - that they were gathering materials and would arrive shortly. Kadin and the "master plumber" eventually showed up around 11:30. I expressed my frustration with the late start and no communication. I was reassured repeatedly that the master plumber would "get everything done perfectly." Over the next four days, Kadin consistently arrived between 10:30a.m. and 11:30a.m., after spending the first hour sweeping while waiting for the master plumber, who often didn't arrive until after 1p.m. Each day, after the "master plumber" finally showed up he would start Kadin on a task, then immediately go outside to his truck to take 25-35 minute smoke breaks - every 15-20 minutes of "work". Yes, I timed him. Kadin would leave around 5 or 6 p.m. for school, and only then would the "master plumber" stop the excessive breaks and work until 8 p.m. The final day, he was in my home working well past 9 p.m. A job quoted as 'two days" ultimately took six full days. I raised my concerns directly with the owner, Kelley, on day three regarding the repeated late starts and lack of communication. He apologized. I also mentioned a preexisting water pressure issue, and he assured me it was "just a valve" and that he would work with me, considering the issues I have experienced already. That did not happen. I was charged an additional $500 for a valve replacement that took approximately 15 minutes - and it made the water pressure significantly worse. It took three additional days to address this pressure issue, again with no calls and no on-time arrivals. At one point, I was told they would arrive in 15 minutes; only for owner Kelley to show up after another phone call three and a half hours later. I gave True Flow every opportunity to correct their tardiness and mistakes. I remained patient and cooperative. But when a company consistently shows up late, fails to communicate, disregards timelines, overcharges, does not honor their word and responds with attitude when concerns are raised, I cannot support or recommend them. Homeowners(customers) deserve reliability, honesty, and respect - none of which were consistently demonstrated here. I hope this review helps others make an informed decision.

I screened several plumbers and chose True Flow . The team…read morewas responsible , prompt, and respectful of my time and property. We found their prices competitive.This is step 1of 4z

Very responsive when I call for service. Friendly and…read moreknowledgeable service representatives. They have actually come to my house within an hour of a call.

Dan came through for us again! We were headed out of town for a holiday weekend when we received a…read morecall from one of our tenants that the water heater was leaking and not functioning. Dan fit us in on a Friday afternoon before a holiday weekend. No extra charge for the emergency work. He and his crew are the absolute best!

Today I had the pleasure of having Meagan fix two of our toilets. She was awesome, from the first…read morecommunication until the job was completed. She rebuilt two of our leaking toilets in a little over an hour. I will certainly call her again next time we need help!

Bill installed a radiant natural gas heater in our basement. I couldn't find anyone else willing to…read moredo it and Bill knocked it out in two hours. I definitely will use him again and refer him to friends and family.

My new heat pump quit working and it said to call for service. I was charged a lot of money to…read morereplace two fuses and to reset the system. I signed up for VIP service when I bought it but don't understand why my bill was so high. Nobody from the office will respond to me,

Due to the storm and tornado, my electricity was out and caused a surge in my air conditioner…read more Malik with Sweet Life heating and cooling promptly came and assessed the problem. He explained things thoroughly. And I now have surge protectors to prevent this from happening again. He even offered to bring me a window ac but it wasn't necessary because he was here early the next morning and had it up and running and let me know about how long it would take. I'm so glad I called them. They gave me a good price and I know I can depend on them to keep my ac unit working efficiently for a long time.

I would strongly discourage anyone from using United Heating and Plumbing…read more We had our entire HVAC system replaced less than three years ago, and the ac unit has already broken down four different times. A system this new should not be failing repeatedly. The last time the owner, Matt, came out to repair it in April, we told him we were concerned that the air conditioner itself might be defective because of the constant problems. He told us to "trust him," reminded us that he owns the company, and assured us that if anything happened, he would come back out and take care of it. My husband believed him as he had been great to work with up until this point. Now, just a few months later, our HVAC has been broken for over a week. Despite the system still being under the warranty we were told the company provides, we cannot get anyone to respond. We have called and texted all three phone numbers we have for the company multiple times and have received no response. When you spend thousands of dollars on a new HVAC system, you expect reliable equipment and a company that stands behind its work. Instead, we've dealt with repeated breakdowns, unfulfilled promises, and now complete silence when we need warranty service. Based on our experience, I cannot recommend United Heating and Plumbing.

Updating my review. Matt came in a couple years ago and installed a full new HVAC system in my…read morehouse. This year I noticed that it wasn't as cold as it should be. I called him in and he admitted it was likely a mistake they had made installing and it created a small leak. He recharged the system so we had AC while he could schedule us for the repair. Weeks went by. I talked to him and he said he'd call me that evening when he got home to schedule. That never happened. He is now blocking my calls. While he was a good price an very pleasant to work with he has now proven that he does not back his work. WARNING to all. In my mind the highest value is how well the company backs their work and products. Very disappointed.

Great experience from start to finish! Set an appointment for Thursday, called in AM, showed up on…read moretime and communicated throughout - I needed a hot water heater installed and it ended up costing a little more than I was originally quoted, but the job was a little more difficult than expected and took more time. Rob was very knowledgeable, professional and his mentality of "Let's find a SOLUTION on how to make this work" (Main water line in front of water heater) instead of saying - oh I can't do this job (like Recker & Boerger's Water Heater Guy) - which from water heater delivery to install was 5 days with no solution, no help, no hot water - Rob was prompt and new hot water heater was installed two days after my initial call - the day the actual appointment was set and was completed in under two hours. I would definitely hire Flannigan Contractors again and highly recommend them for your plumbing and HVAC needs.

Reliable, friendly, and fair. I have found my HVAC, plumber guy and I'm so happy. Wouldn't call…read moreanyone else. Thanks Rob for doing such a great kob!