If you'd have a plumbing problem in SB, you know it can be difficult to find a good and responsive…read moreplumber. That was not our experience with Anacapa Plumbing when we needed to replace our two 15 year old "on-demand" water heaters. Anacapa was immediately responsive, pleasant to deal with, and quickly gave us an acceptable quote. Then, after ordering the units (which took a few days understandably) , they did a great job installing them in less than a day. We can't talk about pricing because we were so frustrated by other contractors not even returning our calls and by the one who ripped us off (Goodland Plumbing by demanding a $150 up front payment for a quote and then never getting back to us with a quote), in the end, we were not in a position to seek out competitive pricing - tired of cold showers. Now, everything is working well - Anacapa was very professional, with friendly informative plumbers, who did a great job and cleaned up after themselves. We definitely recommend them.

Fair prices, prompt service, and good quality work. No upselling just options. Written estimate…read morebefore hand and cleaned-up after. Repaired sewer lateral in single residential, scoped before/after, installed a clean out, hydrojetted, hot water heater replacement, and a couple days labor. There's probably cheaper out there, I didn't bid others ... but I'm hard pressed to say there's faster or more professional. Karin and Steve did stand-out work for us.

I had a great experience with this company and with Thomas in particular. He carefully evaluated…read morethe existing water heater set up and gave a professional recommendation. Thomas is friendly, respectful, and hard-working. He answered my questions and explained the work clearly throughout the process the company also assisted with the permitting process to ensure this project was handled through the proper channels. Overall, I was very satisfied with the service and quality of the work. I would recommend this company and use them again.

We realized Sunday morning that the hot water heater was leaking; called The Water Heater Company…read moreMonday morning and they had people out first thing Tuesday morning! Shawn conducted an excellent job replacing everything needed and brought it all up to code. Everything looks fantastic and operating well!

Highly recommend! The owner is a personal friend and I trust him to deliver quality service and…read morecustomer care for any plumbing issue, you may have.

I would rate my experience with George, the router, man, plumbing as a five out of five stars, he…read morewas helpful and informative, very knowledgeable understanding my predicament. he then pointed me in a direction that would help my current plumbing circumstance, and I am greatly appreciative for his responsive Outstanding customer service Thank you for your help George

Technician David H. was on time, listened to our issue, which we thought was with our water heater…read more David demonstrated how the issue (extremely reduced hot water pressure) was with our 18 year old failing/failed water softener, not the water heater. David is knowledgeable, friendly, and easy to work with. The service charge was reasonable at $59 considering the info he provided on our issue, as well as recommendations for the future. After his visit, we were able to contact our preferred water softener provider, and ordered a new one. We will definitely be contacting Payless Water Heaters when the time comes to replace the water heater.

The company was fast in scheduling David H. to stop by our home to check out what was going on to…read moreour water heater. David was very friendly and thoroughly explained what needed to be updated and replaced, and what our options were. We decided to have him come back in again to replace our water heater after deciding which package best fit our needs. He did a great job and was very friendly throughout the process.

We had a leaking toilet and had the stress associated with contacting a plumber. I used Yelp to…read morefind and make an appointment. Jose from Smart Choice was the first to respond and I'm so happy he did! Jose arrived, diagnosed the problem, what caused it and how much it would cost which was very affordable and fair. He's clean, thorough and did an exceptional job! I now have a great plumber to come to the rescue! If you need a plumbing job, Smart Choice Plumbing is the one!

They never returned to make the repairs after determining what was wrong. Have left several…read moremessages with no call back.

Goodland Plumbling sent a plumber out at our request to give us a quote for replacing two 15…read moreyear-old "On Demand" water heaters. He spent 5 minutes looking at the old units and then said he was done and he wanted the $150 check which they required for a quote visit. We never got a quote. After waiting about 5 weeks and hiring another good contractor who did a great job, I contacted the original person I spoke to at Goodland via phone text and said that we should get our $150 back. She texted back and agreed and explained that she was swamped with work and it was her fault that we never got a quote. She promised to return our money. Now, 3 weeks later, after several follow-up texts from me, Goodland has ghosted us. I will file complaint with the State Contractor's Licensing Board and possibly take legal action; But, I am guessing that the Contractor Licensing Board has bigger issues to deal with than me being ripped off for $150. Beware of Goodland Plumbing and their demand for $150 in order to give you a "quote" for plumbing work.

Chris came on time between the window presented (11-1).The Senior/Elderly resident was relieved…read morewith the prompt and professional work performed by the highly knowledgeable plumber. I was also appreciative of Chris who got right to work to resolve our flooding issue. I've been here at Friendship Manor over 23 years as the on-site maintenance tech. and I have only seen such efficient service twice in all of my years. Today with Chris and both times were from Goodland Plumbing. I sincerely hope the owner(s) appreciate the "A Team" he has, making his business #1 in the valley. Thanks Guys! ~ from a Goleta Resident since 1967 A.G.

I was unsure who to call when my water heater started slowing getting colder and colder. A family…read morefriend told me about these guys and I thought I'd give them a shot. Austin picked up and was super friendly. I had something come up during our scheduled appointment time but I was able to text Austin and he worked around my schedule so that he could still come out the same day just at a different time. He didn't charge me extra for anything either! So happy with how professional they are and the prices. They are the best! :)

Austin is the man!! He can do anything when it comes to water heaters. I was completely impressed…read more He is fast and good at what he does, and he has been doing it for a long time. I knew I was in good hands with these guys. They will take care of you and make sure your hot water is working again before they leave. Honestly loved these guys. They really know plumbing!

Called Lewis Plumbing for just an estimate to repair an irrigation backflow that was leaking. He…read moredug out the soil around it so he could get a better look. He quoted me the cost to replace but didn't include labor. When we asked for a fixed fee for the whole job he took a while then quoted me $1,000 over the first bid that was a fixed fee from a reputable plumbing contractor. Given this high price we are going with the first bid. He then charged me $330.00 for the labor which he didn't initially tell us about. Being an architect we refer subs often to clients. We will not be referring Lewis Plumbing. I understand if there is a labor cost, but should have been told that initially. Update: The owner contacted us today & he apologized for the misunderstanding for charging us a labor bill for $330.00 and said he would refund my check. We really appreciate that he went the extra mile to make it fair. Next time we will ask what they charge to come out & take a look to fix the problem. We are small business owners ourselves & thank you Lewis Plumbing for the professional reponse to our review. We would recommend Lewis Plumbing for your plumbing needs.

I called Lewis Plumbing for a drainage issue in my kitchen sink. When the Lewis Plumbing technician…read moreIsaac came in, the water was passing through, just slowly. The sink was still usable. When he left. after 3 hours, snaking kitchen line, and then, the tub and the shower line (which was fine to begin with), the kitchen line was blocked completely. I payed $900, and the problem was not resolved but worsened. I now cannot use the kitchen sink (and dishwasher) and have major repairement project on my laps. The Lewis plumber seemes to not know what he was doing. He forgot the equipment (large drain cleaner) in my shower, when I call them to take this out of my house he returned to get it, and after he left I had to srew in the drain opening myself. They charge $165 per hour, and he charged me for 4 hours work while he was only there for little over 3 hours. He lied on the invoice claiming the kitchen drain was blocked from the beginning. Shame on you, Lewis Plumbing. It's the most overpriced plumbing company in my area, and I came to them because my HOA recommended it. Now reading the reviews I see many people had bad experiences with them. I wish I researched them before choosing this company. An update: the company manager called and offered to send a technician at no cost to try to correct the issue. A senior technician came in and fixed the problem within an hour. He also brought back the check I gave them, and issued a new invoice, for $390, which seems very fair. The technician was super nice, and clearly very experienced. The bottom line: the company clearly stands up to its reputation, and makes ammends if anything goes wrong. Frankly, I did not expect this, and am more than happy with the resolution of the situation.

Fraudulent billing. Their technician came and gave us a verbal quote of $300 to fix a clogged…read moretoilet. They took a bit longer that expected and I ask if the quote will change? They said "the boss will call you later". They finish the job, and a week later we receive a bill for over $2000! Obviously illegal, but it sounds like a pattern of theirs. California as Business Code 7159 clearly states they need to both provide an estimate and get a signature for work over $500. They did neither. We have filed a complaint with the California State Licensing Board.

Not a review of service - as the service never happened…read more This is a review of poor communication. Scheduled a water heater repair through a home warranty policy. Contacted me and asked for all the info he would need to diagnose the problem. I sent that. The day came. He never showed up, never sent an email or a text. I sent a text at 8PM. He apologized - had an emergency and forgot about me (self-admitted). We rescheduled for a future date. I needed AM. He wanted to do 3-4. I asked when we could do AM appointment. We agreed upon time and day. That morning I get an email confirming 4PM appointment. I called and Dio says he thought it was 4PM. He was willing to send someone out right away, but after all that I canceled the appointment and did not reschedule. He may be very good at repairs and plumbing work, but the communication and appointment organization needs work.

Wow he came out to my business and didn't have the correct seal for my urinal so he said he would…read morecome back Monday but when I called him and said it was continuously leaking he was really rude and said I was accusing him of tampering with my urinal. I texted him that we were going to go with another plumber and he said ' good because I wasn't going to show up anyway'

As a single woman, I want someone who will give me an honest appraisal of what is wrong at a price…read morethat is fair. Steven is that guy! He is on the spot when I need him, has been able to tackle any plumbing problem, and has always charged a very reasonable rate. Personally, Steven is the type of person who is extremely pleasant, knowledgable, and attentive. I would not consider calling anyone else! I truly recommend Santa Barbara Plumbing and would like to express my gratitude for the great job they always provide.