Price was quoted at 1,500 for labor $800 for motor that escalated to 3800 by the time they were…read moredone it was 3900 it cost us $1,200 additional more dollars to stay here they refused to even fudge on the motor we got the vehicle it's been 2 hours maybe at max out of their parking lot and cylinder 2 misfire already nothing but problems they've done nothing but give us junk lies and their thieves

From the owner: What Makes Jax Prime Special?…read more At Jax Prime Automotive & Auto Sales, we do things differently. We’re more than just another mechanic shop or car lot — we’re your trusted partner for honest service, real savings, and dependable cars. -We offer the lowest prices in town — and we back it up. -We’re a one-stop shop — from diagnostics to full repairs and affordable auto sales. -We treat every customer like family, not just a transaction. -We don’t push unnecessary repairs — we earn your trust first. -We just renovated our shop to make your experience cleaner, faster, and better. -We support the local community and take pride in helping our neighbors drive safely.

The salesmen could not have been less interested. Kept asking what car I wanted appraised. I came…read moreto buy a car! Turns out I was at the wrong CarMax. When Marcelo gave me the address for the right one, he gave me the wrong address! Intentionally, I am very sure. This was the WORST CarMax experience I have ever had. And we have bought more than 6 cars at different CarMax locations in FL.

Total incompetence. I had my 2020 BMW X1 appraised, and the "loaner" appraiser falsely claimed my…read moretailgate needed a repaint, when in reality, it was just dirty. When I pointed this out to the sales rep, she insisted that appraisers had told her it wouldn't affect the value; a blatant lie. Despite admitting their mistake, I was told they couldn't correct it in their "system." None of the appraisers would show me the supposed issue or explain why the error couldn't be fixed. When I asked for a manager, they conveniently "couldn't find him." This is nothing but a scam! Devaluing vehicles while refusing to provide proof or justification. I will never purchase from this shady dealership.

Was in a rear end accident with someone with really crappy insurance (ocean harbor). The guys at…read morevictor's did such an amazing job fixing my car up. It did take my car about three weeks to get back but only because the at-fault insurance company took FOREVER to respond. I'm sure I would've gotten my car back within a week if it wasn't for Ocean Harbor. Victor's body shop was so incredibly patient and extremely communicative. My car looks brand new. I am very appreciative of the great work they did.

I was sideswiped by a bus and insurance paid for this repair. Dent pulling was 10/10, did a great…read morejob returning the shape of the body panel. The paint job however was pretty bad on the fender... 4/10, it looks okay from 5ft but there's obvious signs of poor prep work, dirt getting painted over, and solid edges on the corners from them just laying the body panels on the ground while wet. Paint is already starting to chip on said panel within a day of picking up the car. Mechanical repair 3/10, returned the car to me with a bent shock just because "it passed alignment"... doesnt mean the shock isn't dangerous to drive on. I chose to go to this shop instead of a national chain with my insurance because i wanted to support a local business but I should have been more thorough in my inspection before pickup.

These are the best auto mechanics in the West! I had an auto emergency and Joel sent his mobile…read moremechanic ASAP. Angel was very professional and quick. I will be referring everyone I know and will be back for further maintenance and repairs.

These people are horrible my wife and i purchased a car here first wasn't clean took two weeks to…read moreget it clean then when we came back two weeks later we had problems with the car and they said oh well as is customer service is very poor felt like they didn't want to serve us tried to push us off until warranty was over and they did so now were stuck with a lemon do not shop here

This was good only to provide a car. However, the car had major repairs done over 3 year span, very…read morehigh interest rate. Stuck with bill over the value of the original price of car after turning in car. Not good business deal...

I appreciate Al, Hanna, and Robert's attention to fix things the right way, and they have pride in…read moretheir work. (I had a oil leak and a bad fuel injector) I must also add that they are very kind, and they treat you like a person, not just a number.

I brought my car here because it kept dying on me. Replaced the battery and it drove for a day and…read morethen died. Had the car towed here from my house. Turns out it was my alternator. It was shot. I had just replaced that a year or so ago. What Al showed me under the hood was that I had a crack in my Valve Gasket cover. Oil was leaking out of it and it was getting all over my engine. A few days later I brought the car back to have the cover fixed. He tried to do a few things with the existing parts to no avail. I feel a lot of mechanics would have fixed it with "Spit and Bubble Gum" and sent me on my way. Nope. Not Al. He ordered me a new cover, put it on and my car is running better already. Glad to have that peace of mind. He sent me photos of what was wrong and what needed to be fixed. He kept me involved through the entire ordeal. He lives close enough that he was even able to give me a ride to the shop one time. That was a huge help! Once I had the car back I noticed one other issue that wasn't even related to the job he did. He looked at it real quick and was able to give me a fix in place until another part comes in. (My car is a 2003 Hyundai Accent. Everything is just old sadly) Al will have my business for any of my auto needs. He was very honest, trustworthy and fair with his prices (Parts and Labor) I hope I won't need any repairs soon... but when I do... he's the guy I'm going to see!!!! Thanks again so much Al!!!! A+++++++++

I bought a car through Carlos and found out that there's still a lien on the car after I paid for…read moreit in its entirety.

Carlos Roca he is the best he will work hand on hand with you , not matter what your situation he…read morework for his client not for the lender if you need help find a good deal go with him . Is my second time , I'm happy with my deal

I referred my son to purchase a vehicle here, and again they provided amazing service and my son…read morewalked away with his new car! A 2024 Nissan Sentra, great condition and reasonable price. Everyone here is just so helpful and really want to make sure they can get you in a vehicle.

I had a very frustrating experience with this dealership after purchasing my Jeep Grand Cherokee…read more When I first bought the vehicle, I pointed out a leak and a faulty headlight. I was promised that both issues would be fixed before I picked the vehicle up two days after signing the paperwork. That didn't happen. It took an entire week for them to finally repair the leak, and the headlight wasn't fixed until two days after that. Once I finally picked up the vehicle and brought it home, I discovered yet another issue -- a leak in the driver-side floorboard. I had to bring the vehicle back again so they could repair that as well. A few months later, the air suspension warning light came on. I immediately brought the vehicle in expecting the repair to be covered under the "bumper to bumper" warranty that I was told I had purchased. That's when I found out that the warranty I was sold was not actually full coverage as it had been explained to me during and even after the purchase. Since then, I've had to bring the vehicle back four separate times because the air suspension issue still has not been resolved. On top of that, I've already spent about $500 on diagnostic and labor fees trying to figure out the problem. To make matters worse, the service manager admitted that this is the first vehicle with air suspension they have worked on. Despite that, they have refused to take the vehicle to or consult with a certified mechanic who has experience with these systems to properly diagnose and fix the issue. Overall, this experience has been extremely disappointing. Between the broken promises about repairs, the misleading explanation of the warranty, and the inability to properly diagnose a problem they admit they are unfamiliar with, I feel like I've been left dealing with ongoing issues and unnecessary costs. I would strongly encourage anyone considering buying a vehicle here to be very cautious and get everything in writing.

Nott forthcoming…read more Allen sales rep appeared and seemed honest while I spoke to him about potential purchase of a drive time purchase. Made arrangements for a convenient date to move forward. Manager called me day after to confirm date and assured a smooth sale. Met with allen. Agreed on purchase. No mention of tracking device in vehicle. Tail lights suddenly stopped worked and strange sound from exhaust. I was told to take BLC Auto on Blanding Blvd because "they are under warranty " only to be told that is false info. Reporting to BBB, lemon law follow up and district attorney.

I have referred Tony to all my friends!! At first he seemed really serious and I'm funny. I tried…read moreto make him laugh and my magic didn't work like it does with all my bar guests. But don't judge a book by its cover. This man was patient in every way. He taught me everything I needed to know and repeated himself whenever I didn't understand something without being condescending. He ran my credit and showed me everything I qualified for. Then narrowed it down by my likes and dislikes. He walked me to 5 SUVs and none of them felt like "me". He said there was one last one waaaay across the lot and I felt so bad to make him walk but as soon as I saw that black Santa Fe sport....I knew it was meant for me. Through all the paperwork my boyfriend and children kept calling and he waited patiently. If you don't already have insurance, use the company he refers. They're fast and efficient. Tony and his coworker Jennifer stayed almost 45 minutes after they closed to make sure I was satisfied and didn't make me feel like I was holding them up. Soooo kind. Thank you so much for treating me like I treat my customers. Like family.