Price was quoted at 1,500 for labor $800 for motor that escalated to 3800 by the time they were…read moredone it was 3900 it cost us $1,200 additional more dollars to stay here they refused to even fudge on the motor we got the vehicle it's been 2 hours maybe at max out of their parking lot and cylinder 2 misfire already nothing but problems they've done nothing but give us junk lies and their thieves

From the owner: What Makes Jax Prime Special?…read more At Jax Prime Automotive & Auto Sales, we do things differently. We’re more than just another mechanic shop or car lot — we’re your trusted partner for honest service, real savings, and dependable cars. -We offer the lowest prices in town — and we back it up. -We’re a one-stop shop — from diagnostics to full repairs and affordable auto sales. -We treat every customer like family, not just a transaction. -We don’t push unnecessary repairs — we earn your trust first. -We just renovated our shop to make your experience cleaner, faster, and better. -We support the local community and take pride in helping our neighbors drive safely.

Absolutely great service, knowledge and fair pricing. The best auto repair facility I have ever…read moreencountered. Recommended highly.

The fastest car repair in Jacksonville, Florida. Great communication and fast service!read more

I travel 2hrs from Georgia to have my vehicle serviced by Lucas Honda. Mr. Scott is the best…read moreservice advisor. I have been coming to this dealership for 18+ years. When I can't make it to FL and settle for another dealership close by they always suck and have the worst customer service. Lucas Honda values their customers and provides the best service. The kids area is also always full of toys and has so much to keep kids occupied.

We purchased our SUV new toward the end of the pandemic. We have all our service done at Lucas…read moreHonda. Usually it's about an hour or a bit less for a basic oil change. I'm not sure if Lucas Honda has changed their service policies or if it was just the service advisor I saw today. This time a basic oil change was about 80 minutes and might have been longer if I did actively question the time. My service advisor did not update me on the status of my vehicle, and a bit over an hour I started hunting him down for information. Apparently the service was taking this long because of the hand wash and vacuuming that is done as part of the oil change service. Unfortunately, the car wash left the windows pretty dirty. When I went to check out, the discount coupon I used was not applied to the account and I had to wait even longer for a manager to come over. He did make it right and applied a better coupon than the one I had. Bottom line - go with plenty to work on while waiting for your car.

The salesmen could not have been less interested. Kept asking what car I wanted appraised. I came…read moreto buy a car! Turns out I was at the wrong CarMax. When Marcelo gave me the address for the right one, he gave me the wrong address! Intentionally, I am very sure. This was the WORST CarMax experience I have ever had. And we have bought more than 6 cars at different CarMax locations in FL.

Total incompetence. I had my 2020 BMW X1 appraised, and the "loaner" appraiser falsely claimed my…read moretailgate needed a repaint, when in reality, it was just dirty. When I pointed this out to the sales rep, she insisted that appraisers had told her it wouldn't affect the value; a blatant lie. Despite admitting their mistake, I was told they couldn't correct it in their "system." None of the appraisers would show me the supposed issue or explain why the error couldn't be fixed. When I asked for a manager, they conveniently "couldn't find him." This is nothing but a scam! Devaluing vehicles while refusing to provide proof or justification. I will never purchase from this shady dealership.

Great values backed by a 90 day warranty! Knowledgeable and friendly staff with a good selection!…read more No hard pressure, patient, helpful and a real pleasure to do business with! Very thorough evaluation before reaching their lot.....I'd recommend Real Good Deal Auto Sales to anyone!

A no frills car buying experience. Have cash, buy car. The price they list is the price you pay,…read moreplus tax and title/registration. Most of the cars they stock are under $5000. I bought a 2005 Mazda 3 for $3995. 4 months later and it runs just fine. Great if you're looking for an inexpensive first car for a teen. I would ship here again. Very small family owned business.

Talk about PREMIUM LUXURY. We stopped into Cadillac because we wanted a new vehicle but wasn't sure…read morewe would be able to make a final selection. Lanisha helped us narrow our options and offered us a supreme level of service. We were able to stop in the cafe and received complimentary coffee, sandwiches and cookies. Overall the experience was amazing and we felt very well taken care of. There was no rush at all and we feel happy to truly be apart of the Cadillac Family at Fields.

This review is for service only. I have not purchased here. The service team is great and spent a…read morelot of time chasing down my extended warranty info. I have always been given updates throughout the wait time, which is much appreciated. Knocking a star off, because the tables in the waiting area are usually dirty, as is the 2 workstations behind the waiting area. I work while I wait, so this has been a little frustrating.

Normally I would never give a challenging dealer another shot. GM still working here and had…read moreasked for second chance. I tried to obtain his business email thru their chat and employee contact and they demand call. Call ???? Is this 1984 ??? This business needs a serious revamp to bring it into 2026. Clients don't want to play on phone and spend hours in a stealership, they want a quick retail experience. I'd rather buy a unit from CarMax at full asking price than deal with this type of old school behavior.

My experience was seeking employment with Colin Mainwaring, service manager in the service…read moredepartment. I interviewed with Colin on February 21,2026 and was under the impression that I had the job. He gave me his cell phone number and told me that he would send me a personality test on Monday, February 23rd. I waited until and then send him a "Thank you note" for his time on Saturday. When we interviewed, he never looked me in the eye, discussed the pay , the new system they're working on and he personally knows the formal manager I worked for in the past and he knows the manager I work for at the present. Tried calling and texting with no response. I very confused. I'll beg for a position that I know that I'm qualified for. Never responded to tell me anything is very unprofessional and cowardly. Was I not hired because I'm a black female or because of his buddies that I work for in the past. Anyway, he's new and inexperienced. Colin stop judging people, get to know a person before you know them because I know I am qualified for that position.

Always enjoy working with the service Department Manager Sheri. Very Professional always solves my…read moreconcerns easy to work with. Thank you Sheri for your immediate follow up that you always provide.

I visited Keith Pierson Toyota on April 26, 2026, to purchase a 2026 Toyota Crown Signia through…read morethe Costco Auto Program. The sales team boasted that Keith Pierson is the only Costco-participating Toyota dealer between Miami and South Carolina, and closes some 300 Costco sales a month -- which makes what followed all the more troubling. Any meaningful discount was immediately negated by egregious "dealer required" add-ons that appear nowhere on the vehicle's MSRP window sticker. "Dealer Required" is a fiction -- it means the dealer pre-installed items on the lot and is attempting to make them non-negotiable. The Costco program compounds this: member pricing is presented as a fixed, pre-negotiated offer, which means these inflated add-ons are effectively laundered through Costco's brand as a take-it-or-leave-it package. The program that is supposed to protect members from dealer manipulation instead provides the mechanism for it. While the initial Costco vehicle discount was a respectable 8%, the "mandatory" Appearance Package added $3,993 to the transaction -- a dealer-installed item with a fair market value of perhaps $500 -- partially offset by a 15% Costco discount that only existed because of the inflated base price. A second "mandatory" Vehicle Accessories package retailed for $2,495, discounted to $1,996 through the Costco program. The practical result: the Costco vehicle and package "savings" of $5,323 were entirely consumed by $5,390 in manufactured add-ons. Even more egregious, the final pricing page inflated the car's "Market Value Selling Price" by $1,582.50 --to $60,800.95, a number that appears nowhere on the window sticker -- then subtracted that same amount -- except for $1! -- as a "discount" to make the total Costco savings appear to be $6,904.57. The vehicle price didn't change by a single dollar. They simply added a fictional number and then "removed" it. That is not a discount. That is fabrication. When I raised these concerns with one of the dealership's Costco agent the following day, he defended the add-ons with "every dealership does this." He sent a revised offer with the accessories package quietly removed but the appearance package retained, and assured me no better price was available elsewhere. I purchased the identical vehicle -- same factory spec, same MSRP -- from another Jacksonville Toyota dealer for $1,100 less than Keith Pierson's "best" revised Costco price. The Costco brand lends a veneer of legitimacy to this dealership that it does not deserve. Members reasonably assume the program protects them from exactly this kind of manipulation. It does not. Keith Pierson uses the Costco framework as a negotiating ceiling, not a floor -- and as the only Costco Toyota dealer in a large regional market, consumers have no program alternative. I'd encourage the Costco Auto Program to audit how dealer-required items interact with member pricing at this location. As written, the program provides cover for the very practices Costco members assume the program is designed to prevent.

I've never had a better experience than I had yesterday at Dalva motors. Kevin and Danny are…read morereadily accessible and have great attitudes. I was really humbled by my experience at this smaller dealership they cared.

Well, the guys in the office were professional and seemed cool. But one of the guys in the garage…read morewanted to show that he was a smooth brained under developed mentally and cursed at a customer who walked in to the garage while I was in there talking to the other mechanic. STAY AWAY FROM THIS PLACE!

My wife and pups are hard on cars (beach, dog parks, etc, etc) so we're buying a gently used…read moreconvertible @every 3 years. Got to say, the experience with Audi Orange Park was awesome! Brad our salesperson was great and transparent on the pluses and minuses of the car. Finance guy was easy to work with - might be the easiest transaction I've ever had.....everybody there was friendly and helpful! As far as price - they gave me a more than fair price for my trade in and their add on packages (yes, I'm not nuts about them either - but everybody's got to make a buck, right?) actually seem to have some use/value. I travel a lot for work, and it's important to me that if I'm not around, my wife has a dependable car and a group of people who will take care of it and her needs. I think (hope) I've found that in Audi of Orange Park!

The guy that worked out the financing end for me was awesome Other than that, I couldn't be more…read moredisappointed the sales rep. I talk to informed me that the truck that I Was looking at belonged to one of his friends that also works at the same dealership And said it was a good truck I even stressed to them that I'm going through a lot with this divorce, custody battle, etc., and that it was important that I get a vehicle that fits my needs as well as is reliable for me and my kids. Well, upon driving it the very next day one of the sensors on the top of the engine went bad and sprayed oil all over the place so I ended up buying $160 sensor And replacing it within the first 24 hours and within less than a weeks time I've come to find out they have sold me a truck that needs thousands of dollars worth of work. It needs Head gaskets replaced the heads need replaced the seats don't go forward or backward. The DVD player does not work. The rear glass it's supposed to open and close, by the press of a button does not work not to mention the AC went out on my way home I would somewhat believe if they said they had Idea it had This much issues if it didn't belong to one of the workers that are still working there, And use this as a trade-in on a new Audi and got top dollar now I'm stuck making payment On a truck that needs thousands of dollars Of work done immediately, and with making payments on it As well as going through all the legal issues I'm going through I can't afford to put this thing in the shop and this Is the only transportation that I have to get me to Work was supposed to get me to my kids to get my kids around and my father-in-law to the doctors appointments and now We have no means of transportation I know they both knew I feel I was done really dirty. I couldn't be more disgusted. My kids are two and four and my father-in-law is retired military with a lot of medical issues that require me taking him to doctors often. I hope they're happy with their new Audi knowing they got over On a single father or his ass off to provide what he can got a vehicle that was supposed to make life easier and just made it a whole lot Harder for me and my kids... Just a little update talk to a bunch of local shops around $11000 of work just to do the heads and the head gasket not counting all the other issues that's over half of what I'm paying for the truck we're talking almost $25,000 in a 2005 F250 with high mileage I found my brake caliper about to completely fall off on the passenger side in the front one bolt missing the other ones extremely loose valve cover Looks to be warped and dumping oil glow plug control harness broke glow plugs are bad and leaking oil. We're just starting to get through it. I'm sure there'll be more To add, I've been trying to reach them to talk to someone. I'm getting ignored hiding major issues such as head, gaskets, and heads is not legal regardless of as is purchase or not I wouldn't buy a fucking lawnmower from Them can't imagine what else is wrong with all their other vehicles if they're not willing to fix a Ford God only knows what they're buttering up on the Bentley's I've been at it all day long trying to get someone to give me the number of the owner to try to get this Matter resolved, and have been ignored by everyone the Second I asked for the number. This is absolutely insane.