HORRIBLE!
HORRIBLE!
HORRIBLE!
We special ordered tile from this "business". We received the tile, which we found to have imperfections and did not even satisfy our original order. We were forced to return the tile and pay a $600.00 restocking fee and shipping and handling..... which in this case was understandable. We understood the conditions and PAID all of the due fees.
After paying the original price for the tile (in cash) AND fees, we were told by the owner that she already SPENT the money we paid her, and did not have the money to refund us. We now sit with NO TILE, and NO REFUND!!! Soon after she explained to us that she is moving her business to Sparks, yet she can not provide us with our refund, or some sort of payment. What is wrong with this picture?
BEWARE! If you're looking for local tile in Northern Nevada, look elsewhere....ANYWHERE else but here. read more