We have used Sargent's for 30years we have purchased used, new & had repairs done of various…read moreappliances. They warranty their work, they are honest & helpful. With my recent purchase I needed a refrigerator right away & luckily I was able to not only call but easily text & look over pictures to make an order & schedule delivery the next day! I appreciate the ease of the transaction & will continue to use them in the future! Thank you Samantha!

Daryl came out and fixed our stove! Was professional and courteous and explained the process…read more Highly recommend!!!

Bryan came out and was very kind and professional. He diagnosed the problem for both of my…read moreappliances so that I can now get replacements through warranty. I highly recommend them. I also got one of the diagnostics for half price which is a good value.

First time using this app to contact this company. Worked out well. Just requested service and…read moreabout 20 mins later they called to set up appointment. They stated how much it would cost. Technician showed up in allotted time. He was friendly and out going. After a bit the problem was solved and final bill came to was told to me when they set up the appointment. If I ever have an appliance issue again I am definitely calling this company

Appliance Repair Guy got back to me with a timely response and scheuled appointment within a day…read morefor a dryer that was not heating. Victor Identified part to be fixed, picked it up and installed it in an efficient and quality manner. Dryer has been working properly since. Would definitely use Appliance Repair Guy again!

This is a long overdue review…read more Victor has come to our home on 3 different occasions. The first visit was to help us put in a new top rack that we ordered for our dishwasher. The 2nd visit was to help us figure out a leak in our washing machine caused by dog hair building up under the cover where water drains in the corner. The 3rd visit was the best of all as he saved us $3000-5000 from having to purchase a whole new microwave/oven Combo wall unit. It turns out that the door sensor for the microwave portion had died & needed to be replaced. Victor is a true professional, very pleasant & courteous. His rates are very reasonable. We absolutely love him & will always call him for our appliance needs. You won't be sorry. Thanks Victor! You are the best!

We have a rental property and have furnished appliances for it that we purchased at Sun Valley…read moreAppliance. Even being used appliances, they have lasted for years and have not had to be replace. Now, our refrigerator went out in our own home and I couldn't bring myself to pay over $1000 dollars for a new one so I am glad that we have the option and were aware of Sun Valley Appliances. We got a nice used refrigerator at a great price, and when we got home, we realized we didn't measure the depth and so it didn't fit. Imagine my surprise and disappointment when I read All Sales Final on the receipt. However, I still called and spoke to Sherri, explained we didn't want a refund but to exchange for one that would fit. She was so helpful and understanding and allowed us to make an exchange. Both the employees on the floor were also helpful and assisted with the loading/unloading. I recommend this place for all your appliance needs. It is locally owned and operated. They sell the appliances at a great price and even offer 90 day warranty and delivery services. Thank you to Sherri and the store employees that were so helpful to us.

Nicole & Summer did an excellent job of finding a washing machine part for my 7 year old Samsung…read moreWasher. Their guy removed the part (Spider Gear), it was a bit time consuming, but I completely understood as I had just done the work to remove my own and found it disintegrating on the inner stainless tub. Nicole charged a fair price for the used replacement part, but upon removal they could not tap the bolts out. Due to the pot metal (Zinc blend) on these Spider Gears. Nicole further discounted the part, so that I could proceed to take it home and tap these bolts out myself. Ultimately, the part did not work for me, as the metal framework (being softer than the bolts) cracked as the bolts were tapped out. However I was still impressed with their professional and fair conduct with this transaction and if I need a washer/dryer or any parts in the future, I will definitely come to them first. Shawn A.

They were referred by sub zero for our frig maintenance. I called on a Tuesday and Austin came out…read morethe next day. He went above and beyond what is the norm. He helped me clean and showed me how to do some of the things myself. Could not have had a better experience.

Gabrielle is courteous, responsive and helpful…read more The tech that came out to help with my new subzero refrigerator was also helpful. Turns out, it was in "demo mode". Helped answer questions on other appliances when he was there, so totally worth it.

Fixed my fridge's ice maker quickly and changed out the electrical plug in my dryer when I moved to…read morea new home with a different outlet. Fast, knowledgeable and very well done. Highly recommend!

I recommend 100%! Servando came out within a day to diagnose the issue with our refrigerator in the…read moregarage, had the part the very next day and now we're back in business! Great value - I thought it was going to cost way more. Open communication, friendly and professional. You can't go wrong!

Nine Lives Appliance Repair is the best appliance company I've ever worked through my Home…read moreWarranty! Jennifer was able to get me an appointment the very next day when I called in desperation about my dryer being down. The service technician, Ryan, showed up early and got right to work in diagnosing and fixing the problem. He was exceptionally courteous, knowledgeable and competent. His calm demeanor and confidence was very reassuring. I would definitely recommend this company!

These guys are amazing!!! Very knowledgeable and very patient-…read more. My machines were old and unrepairable which we both knew but u know how insurance is....theyll fix your machines till they cant no more! Call 9 Lives- they'll take care of you!

Mountain Vista Appliance is a wonderful company that provides excellent customer service. There is…read morenothing they can't fix. All of experience with them has always been pleasant and professional. They are alway on time. They never over charge us. They also live by their word. Their prices are fare. When they order parts, the parts arrive fast so it doesn't take a long time. If you need any appliances fixes this is your company.

I used Mountain Vista to fix my dishwasher. I couldn't be happier with their services. The front…read moreoffice staff are extremely friendly and accommodating. Tim was my repair person. He was polite, knowledgeable, thorough and easy to talk to. He ordered the parts that were needed to fix my dishwasher and returned about a week later to install them. My dishwasher is working like a charm. I would definitely use them again.

What service! Our washing machine went sideways on Sunday and I called the folks at Reno Appliance…read moreMonday morning. By noon, Juan was able to come out, diagnose the problem, and help us determine what the most cost effective thing was to do - fix or buy a new washer. He was prompt, courteous, respectful, friendly, and knowledgable. I won't hesitate to ever use him again.

Owner was very considerate and understood my concerns and worked with me. Would highly recommend…read morebusiness!!

We've typically liked shopping at Carter Bros Ace in Reno because of the convenient location, even…read morethough their prices are noticeably higher than other hardware stores. Unfortunately, our recent experiences have been frustrating enough to make us reconsider. On 11/02, we made a purchase and noticed afterward that we were overcharged. After reviewing the receipt, we had to go back and were refunded nearly $26 from a $72 total. Mistakes happen, but we appreciated the refund being processed correctly. However, things got worse when we saw a charge from the store on our credit card dated 11/28--even though neither of us had visited the store that day. We tried repeatedly to get in touch with someone who could explain the charge, but every time we called, the employee who answered said the person who could help wasn't in and to call back the next day. This went on for several days with no progress. Eventually, my husband went into the store, hoping for some answers. Unfortunately, he was again told that no one was available to help. There was no effort to take down our information, no concern shown, no follow-up, and no offer to pass along the issue to a manager. After getting nowhere with the store, we ended up disputing the charge with our bank. We're disappointed by how this was handled. If you shop here, definitely double-check your receipts and monitor your credit card for any unexplained charges. The convenience of a local store only goes so far when the customer service doesn't measure up.

We stoped in here for pie because we heard the pie was top notch... after looking at the…read moreingredients list I was bummed to see they used hydrogenated oils and will not be buying pies from them anymore unfortunately but the reason why I am giving such high stars is because of their nuts and bolts selection down stairs and the nice gentleman that helped us. My husband needed a VERY specific bolt for his motorcycle and after he tried a number of other places in town we were excited to have found it! Love this small but mighty hardware store and their great customer service!