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Truck Tek

5.0 (1 review)
Open • 8:00 am - 5:00 pm

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9 months ago

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AutoZone

AutoZone

(4 reviews)

Shocked by the Treatment I Just Wanted Help…read more I walked into my local AutoZone with my daughter to ask about a diagnostic check. From the moment I approached the counter, I felt unwelcome. The man working looked visibly annoyed by my question, no greeting, no follow-up, just a blank stare and discomfort. Then, out of nowhere, a woman who seemed to be the manager came from behind her desk and screamed at me truly, yelled at the top of her lungs saying they couldn't run a diagnostic unless a check engine light was on. Mind you, no one had even asked me what was going on with the car yet. I was shocked, and so was my daughter. There was no issue or tension before this, so the reaction was completely unprovoked. I quickly left and went to a nearby auto shop. The man there saw I was shaken and asked what happened. When I told him, he immediately knew who I was talking about, apparently, she has a reputation for this kind of behavior. He was kind enough to run a diagnostic. Would I recommend this AutoZone? Honestly, keep driving. There are better places that treat customers with basic decency and respect.

Fantastic. Needed to replace a headlight. They install things like that for free. For some reason…read moreit didn't work (the thinking was a blown fuse or something else electrical), so we got a different one, for free (which worked). The woman that helped us went out of her way to make sure we left happy. She was also a nurse. Forgot to ask her name. Gave my wife and I a hug before we left. That's what I call customer service. We will definitely go there again.

Truck Tek - autopartssupplies - Updated May 2026

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