Did not have a long wait ! Thank goodness - chairs are OK!…read moreWaiting area is clean! etc. Staff was very pleasant,etc Is where I go and will continue to go for work, inspection, etc on my car!

I called 7/15 to make an appointment for our Mercedes service, rep told me to drop ioff 7/23 @8AM…read more The day prior our spare car wasn't done elsewhere so I called Dales asking to push back a day, she couldn't find our appt then said you were scheduled today 7/22 @8am? I told her that's impossible, I texted my husband 7/23 & wrote on calendar. She said well I cant get you in now until 8/21. I thought that was too far ahead & she put our appt incorrectly. We went elsewhere (Crowne Auto next day appt) so we didnt have a chance to use their service. Rep should write in appts as she gives them on the phone to better organize for future clients.

Excellent service! My family has been having their cars serviced by Good's for over a half a…read morecentury and have never been disappointed. Over the years I personally have lived all over the country and experienced everything from the top of the line to the schlock of the line. Good's is the very best, and the standard by which I compare all the others.

I don't question the quality of the work but their services are priced at a premium and I was…read moreprovided with a list of thousands of dollars in additional recommended preventative maintenance. I don't believe the value received matches the amount charged.

This place just came up as recommended wen I was searching for a repair facility. Fortunately for…read moreme, unfortunately for my kid, I knew all about these wanna-be mechanics from a few years back. Long story short - their head mechanic didn't know how to check oil properly on her Nissan crossover? (name escapes me) Three times in the shop and they tell her the oil is over full. I go in, act dumb and ask if they could show me how to check the oil since I got blamed for it anyway "your dad is over filling it" Stooge pulls dip stick and proclaims "see overfill again by twice" Me - "flip that dip stick over" Dude had no words because the other side had NOTHING on it because they drained 5 quarts the day before because "it was overfilled" I promptly asked the gentleman "if you toss a stick in a bucket of oil, is it possible to only get oil on one side of said stick?" Note: these cars/engines have an oil drain back hole directly above the dip stick which covers it with oil several inches up the stick, on one side. Even a moron knows to wipe the stick and reinstall to check and look at both sides. A not-so-certified village idiot should know these cars are best checked after they have sat awhile, regardless this poor village idiot was happy to run out 5 minutes after we arrived and check it without ever having a towel in mind. Way to go imbecile. Needless to say, it never left the place and the motor was hammering because they told her to run it and I want putting oil in it again for them to blame me for overfilling. A few days later we stopped in and find in an attempt to get the warranty co to pay for a motor, they blew it up. The one lucky actually told us what they were doing. Obviously totally oblivious to the fact he was saying they were trying to commit insurance fraud. Good luck if you go here or if, like my kid, AutoMax sends you here because their shop is backed up. These geniuses will fix your vehicle right up like Dewey, Cheatum & Howe, attorneys at law would fix you up on legal issues. Well, that statement isn't fair. The 3 stooges deserve more credit than that when it comes to being lawyers.

Needed to get my wheels fixed immediately. They were able to get me squared away as a walk in and…read morewere very helpful!

I purchased a 30 year-old Mercedes diesel and a few days later I decided to drive it to eastern…read morehigh school for my daughter's track meet. As soon as I pulled into the parking lot, I was draining coolant at a rapid rate. It was about 10 till 5 PM. Den's service center came up as the closest to me. I called so that I could get my car towed back home. The receptionist was very polite, took my information and within about 20 minutes they were there to pick me up. The tow truck driver was courteous, took special care in loading my car, and provided me with great conversation on the 30 minute ride home. The towing charge was fair and what I expected for the distance. I would highly recommend them for towing services.

Good value and nice to work with. I wasn't sure about getting my oil changed here but I wanted an…read morealternative to Jiffy Lube. I was pleasantly surprised with the value and overall experience . Will use again !

080221 First time using them. Quick service, friendly…read morestaff. Let me know what was wrong, explained what needed to be done. I'll come back and recommend

Patrick was very helpful in giving me the necessary information I needed to purchase my 2016 BMW…read moreX5. I highly recommend his shop to anyone looking for a pre-purchase inspection.

This is a great place to bring your vehicle in for anything. They are great! the guy's there are…read moreprofessional, kind, helpful, caring, friendly and trustworthy. I trust them with my car, and that is the most valuable thing these days, is trust. They will be my mechanics as long as I live here, in this area. Thank you! -Tara K. Lititz, PA

Mike's Motor Zone and my vehicle have grown very close these last few weeks. Mike and his staff…read morehave worked dilegenty to identify and correct an extremely difficult situation to remedy, they did so with great determination and were able to not only identify the problem but to also correct the problem. I can say that it is apparent that Mike and staff care about "Getting it Right " as well as keeping the customer informed every step of the way.

Great service and excellent results. Had them Install a new…read morecustom exhaust and it sounded awesome

This has to be the best place to get your car work done in PA…read more They are a solid shop and stay within the estimate when working on your car. They called me and said that it would be a little over a grand in work. I thought it would end up being more after the work, but it ended up being exactly on the dollar. They know exactly what they are doing and take the best car of your car. I have an older truck and parts are hard to find, and they got them all at the best prices I've seen!! Pilgrims is my new shop for everything!!

Do not use Spot Check for auto body and paint…read more I bought a low mileage older car from the original owner, an octogenarian who no longer drives. It had bad clearcoat peeling. Other than a few small dings, the body was in good shape. Spot Check quoted a price hundreds less than Maaco. I only found one review for their body and paint work online, and it was positive. I decided to give them a chance. I wish I hadn't. Some minor flaws are expected for a cheap repaint, but they did some things that are unforgivable. While sanding the trunk lid, they sanded parts of my rear window. They did not admit this. While not broken, it is severely scratched and beyond repair. They also left sanding marks on the headlights. They broke my taillight - then told me it was broken, like they were doing me a favor by informing me. I know they broke it, as I cleaned the car extensively before giving it to them. They apparently tried to remove the taillight, which requires removing at least part of the bumper cover. But they didn't do that - they just removed the four nuts accessible from inside the trunk, then yanked. They cracked it in multiple places. They left a small part of it on the car and painted it - see the picture missing the taillight for the broken piece left in place when they painted the car. Then, they tried to superglue it all back together - and back onto the car, getting glue on the paint! Removing the bumper cover isn't difficult. I did it to replace the taillight after I got the car back ($50 for an aftermarket taillight on eBay). Learning that you need to remove the bumper cover, and how to do it, isn't hard, either - the Internet will tell you. They didn't even take the time to find out how to do it right. That should be Auto Body 101. Not that they should have removed it at all - proper masking would have sufficed. There are many areas that weren't painted, or didn't get clearcoat, or weren't cut and buffed. Lots of spots that I'd call "pimples", maybe from excessive debris on the car when they sprayed the base coat. Worst of all is how proud the owner was of their work. He seemed so pleased with how it turned out. It's truly awful. I'd go back and ask them to fix it, but I don't trust them to do it right. I learned my lesson. PLEASE let me be the one to learn it for you, and don't make the same bad choice I did.

We have now purchased three cars from spotcheck and they are always great. We purchased one which…read morewas rear-ended, which we replaced, and now one for our son. they are fair prices, decent vehicles with no problems.