10.23.24 Phenomenal job on my wife's car. She hit a ladder…read morelaying in the lane on the PA Turnpike at night. Mike and staff were very helpful with the Insurance company, status of repair, explained in great detail what needed repaired, and the parts needed. The start to finish was not long at all. The car looks great.

Service was great and had my car completed when promised. Car window worked like new. Very friendly…read moreand easy to work with. would highly recommend..

Service was great and had my car completed when promised. Car looked brand new…read more Friendly and easy to work with!

Do not use Spot Check for auto body and paint…read more I bought a low mileage older car from the original owner, an octogenarian who no longer drives. It had bad clearcoat peeling. Other than a few small dings, the body was in good shape. Spot Check quoted a price hundreds less than Maaco. I only found one review for their body and paint work online, and it was positive. I decided to give them a chance. I wish I hadn't. Some minor flaws are expected for a cheap repaint, but they did some things that are unforgivable. While sanding the trunk lid, they sanded parts of my rear window. They did not admit this. While not broken, it is severely scratched and beyond repair. They also left sanding marks on the headlights. They broke my taillight - then told me it was broken, like they were doing me a favor by informing me. I know they broke it, as I cleaned the car extensively before giving it to them. They apparently tried to remove the taillight, which requires removing at least part of the bumper cover. But they didn't do that - they just removed the four nuts accessible from inside the trunk, then yanked. They cracked it in multiple places. They left a small part of it on the car and painted it - see the picture missing the taillight for the broken piece left in place when they painted the car. Then, they tried to superglue it all back together - and back onto the car, getting glue on the paint! Removing the bumper cover isn't difficult. I did it to replace the taillight after I got the car back ($50 for an aftermarket taillight on eBay). Learning that you need to remove the bumper cover, and how to do it, isn't hard, either - the Internet will tell you. They didn't even take the time to find out how to do it right. That should be Auto Body 101. Not that they should have removed it at all - proper masking would have sufficed. There are many areas that weren't painted, or didn't get clearcoat, or weren't cut and buffed. Lots of spots that I'd call "pimples", maybe from excessive debris on the car when they sprayed the base coat. Worst of all is how proud the owner was of their work. He seemed so pleased with how it turned out. It's truly awful. I'd go back and ask them to fix it, but I don't trust them to do it right. I learned my lesson. PLEASE let me be the one to learn it for you, and don't make the same bad choice I did.

We have now purchased three cars from spotcheck and they are always great. We purchased one which…read morewas rear-ended, which we replaced, and now one for our son. they are fair prices, decent vehicles with no problems.

This place just came up as recommended wen I was searching for a repair facility. Fortunately for…read moreme, unfortunately for my kid, I knew all about these wanna-be mechanics from a few years back. Long story short - their head mechanic didn't know how to check oil properly on her Nissan crossover? (name escapes me) Three times in the shop and they tell her the oil is over full. I go in, act dumb and ask if they could show me how to check the oil since I got blamed for it anyway "your dad is over filling it" Stooge pulls dip stick and proclaims "see overfill again by twice" Me - "flip that dip stick over" Dude had no words because the other side had NOTHING on it because they drained 5 quarts the day before because "it was overfilled" I promptly asked the gentleman "if you toss a stick in a bucket of oil, is it possible to only get oil on one side of said stick?" Note: these cars/engines have an oil drain back hole directly above the dip stick which covers it with oil several inches up the stick, on one side. Even a moron knows to wipe the stick and reinstall to check and look at both sides. A not-so-certified village idiot should know these cars are best checked after they have sat awhile, regardless this poor village idiot was happy to run out 5 minutes after we arrived and check it without ever having a towel in mind. Way to go imbecile. Needless to say, it never left the place and the motor was hammering because they told her to run it and I want putting oil in it again for them to blame me for overfilling. A few days later we stopped in and find in an attempt to get the warranty co to pay for a motor, they blew it up. The one lucky actually told us what they were doing. Obviously totally oblivious to the fact he was saying they were trying to commit insurance fraud. Good luck if you go here or if, like my kid, AutoMax sends you here because their shop is backed up. These geniuses will fix your vehicle right up like Dewey, Cheatum & Howe, attorneys at law would fix you up on legal issues. Well, that statement isn't fair. The 3 stooges deserve more credit than that when it comes to being lawyers.

Needed to get my wheels fixed immediately. They were able to get me squared away as a walk in and…read morewere very helpful!

Hit a deer in early December. Reviewing the shop options for an estimate (per my insurance…read morecompany), Customs Classics was the closest independent shop I could find. (Being new to the area all I had to go by was big shop or small.) Initially they told me the car would likely be ready around mid January factoring in getting parts and the holidays. While the communication was all initiated by me, once I got someone on the phone it was all pleasant and accurate. Despite my crappy insurance company (you know the one cough Jake cough) the car was done January 14th. After a cursory inspection it appears to be a first class job. The paint looks great, all the electronics is working, and I'm happy.

After getting NOWHERE and being thrown through hoops with my insurance and Safelite, I called…read moreCustoms Classics regarding my car which was broken into and the driver's side window was smashed. Within days of calling, they had it fixed right up! A big thanks to the talented hardworking guys for replacing the window and doing an excellent job at it to. It may just be a window, but the quick response and timely manner is a HUGE relief to me! Recommended 100%

Great people and excellent service! Very quick, professional, and effective! Definitely recommend!read more

Great work and friendly staff. My boyfriend crashed my new Ford Explorer into a bright, yellow…read morepole! Ugh. The pole crushed the driver door and did a good amount of damage down the side of the car. Simpson's fixed "Black Betty" and she's like new again. They even vacuumed my messy floorboards from my kids!!

Absolutely the best automotive repair shop I've ever dealt with . Honest and quick on service . A…read morerepair they made 6 months ago needed looked at again . Fixed and zero additional charge !! They could have really taken advantage of me but didn't ! Erin the shop manager is friendly and helpful. I highly recommend this business . I'd give them a 10 star review if possible . Paul M. 1990 Buick owner Lancaster Pa.

I had a been to a lot of places but this was a bad dream.First of all I didn't get all of my…read morepaperwork with the work that was done on my car, then was told to drive the car 100 miles to see if the lights would come back on,got in the car to drive it,the check engine light were already on! Don't know if this would be the best place to go,integrity goes a long way!Anway was told it was my problem,wow!!

Took my car here for a brake issue after already losing 2k at a different shop for an air…read moreconditioner issue. M & S thoroughly checked my car out and even checked up on the air conditioning. They found that the new condenser that was put in appeared to be bent. They took time to take pictures and explain in detail what it should look like. I was able to take my car back to the old shop for a proper replacement. They did great explaining my brake issue as well and all the steps I could take. They were very detailed and efficient. Thank you for great service! I will definitely be using this business again!

After returning to the area, and after 50 years in California in law enforcement, I was recommended…read moreto M&S for my vehicle inspection and service. In CA I was a commercial vehicle inspector with the CHP. I know vehicle inspection and preventative maintenance from top to bottom! My wife told me of her past experience with repair shops. 2 State Inspections ago, she was told she needed brakes and tires! I said no, we will take it to M&S. It, to this day, still does not need either! Mac and Dave are very friendly and will not sell you what you do not need! I've been going there for over 6 years! I highly recommend M&S for all of your service needs! You'll be glad you found them as I did! Terry D Spahr Retired from LAPD and CHP! Hershey.