I found exactly what I wanted, which is saying a lot bc I am a picky and high maintenance customer…read more The staff was friendly and patient and willing to answer my questions and didn't blink twice when I rejected the first 5 things he showed me; then he seemed to understand my enthusiasm at finally finding just the right item. Aside from my primary purchase, they also had a lot of little items I've been looking for. (I said I'm picky so finding the right papers and the right tips is actually a big deal). Items were priced as expected. My friend and I were given just the right amount of space to look around, combined with the right amount of attention to ask questions when we needed. To the reviewer who complained about not being able to return something: every head shop I have ever been to for the past 30 years has had the exact same "no returns, no exceptions" policy. I also had a problem with the first PAX I bought (different shop), and contacting PAX was easy and they replaced my item quickly. This is standard policy.

The service here is pretty terrible. The people behind the counter are egotistical and will not…read moresell to you if they just suddenly decide that they don't like you. Their bongs are marked up from 1400% to 3000% from the manufacturer, and it's not even good quality. The selection there is also quite poor. Do not go here if you're looking for any type of glass.

This place keeps me smoking all day ! Great people. Always willing to help with whatever I need !read more

They are the best of the best for everything you need. Prices are excellent. The young lady that…read moreruns Barry's is wonderful. The selection of vapes or really anything smoke is amazing. They always have everything you need. I love Barry's.

The selection for glass wear is amazing. I'm not sure if it's family owned and staffed but the two…read morepeople that were working when I went were super informative and genuine. The store is very organized and well stocked, the staff was polite. Honestly I didn't think I would love a smokeshop(ever) and it's vibe like I liked this one.

Since I don't smoke cigars I appreciate the knowledge and suggestions of the guy who helped me. I…read moreneeded a gift for a neighbor who enjoys a good cigar and is always there to lend a hand, and he used both hands, construction skills, and tools to help me redo my deck. I was asked what type of cigar my neighbor likes, and since I purchased them before, I said Cohibas. I also mentioned he had a heart procedure a year ago, and he suggested a mild cigar would probably be the best choice for him. He recommended Padrons, and since I know what I don't know, I said I'll take 3 of them. Well, when I gave them to my neighbor, along with a few other thank you gifts, he was very impressed. The next day he told me how much he enjoyed his first one as he was sitting outside after dinner. I usually come here for gifts for my friends that enjoy their cigars, and I have never been disappointed.

Really good lounge, good air handler, good prices, great staff, good place to sit down and enjoy…read moreyour favorite stick.

Rip off. I saw this place next to the Sonic and needed some smokes. Casual smoker. Last one I…read morehad was week ago. Been a heck of a week so I said why not. They have my brand American Spirit Yellow. Guy rang me up and said $19. I figured NY. They are about $12 in TX. Then went to the Speedway and saw them for $15. GRRRRRR, I thought. Live and learn.

The person working has been gone who knows how long. Drove here for my break to buy something and…read moreno one was there and there was a note saying they'd be back in a bit. It's been an hour and I have to go back to work because no one ever came. Weird and not a good business practice.

Terrible service dont work here of your upset about it …read more Selection is ok . The prices arw insanely expensive compared to other smokeshops .

Staff are very rude and only see you as a dollar sign the moment you walk in…read more Not to mention I spent over $1000 here and I am completely dissatisfied with almost every purchase I don't know why I've given them so many chances Probably because they are the closest one in my area

They dont open on time very often …read more There service depends on how that person is feeling no professionalism at all sadly Selection is bare minimum doesn't have much There prices are high for a small place ...

Gentlemen and they are pretty cool and they'll work with you if need be. got me everything I was…read morelooking for and I was absolutely perfect and most likely will definitely be back

Needed butane for my first cigar torch lighter. The worker…read moreshowed me how to use it. Store was nice

There service is ok otherwise not very informational…read more.. Selection wasnt all that .seen better in other places not to far from here . There prices are okay if your back 6 7 years ago things have gotten cheaper and this place is kinda expensive.

A very pleasant find. A small store in a strip mall in Newtonville, conveniently down the road…read morefrom the Fresh Market. During my short visit I was approached by three sales people, two very friendly, welcoming, and anxious to answer any questions. I was primarily interested in French and Northwestern wines. Not a huge selection but some very interesting and fine selections, several of which I haven't seen elsewhere in the Capital Region. I walked out with seven bottles. While I didn't expect this, I received a half case discount. Not inexpensive, but seemed quite fair for the area. I am looking forward to a return visit.

I have never been so disgusted and disappointed in a business..I used to be a rewards member with…read morethis store and now I refused to come back ..I came in the store to purchase some champagne I pick up a bottle that probably value $80 and decided to go with something cheaper so I put it back down but apparently I didn't not put it in the right placing .I purchased my item and left ..several hours later I receive a voicemail from the cashier stating " you were looking at some champagne and now we can't find it we need you to bring it back now " .They were insinuating that I had stole the bottle without even doing a clean sweep of the place and was being demanded that I bring back a stolen item I never took ..when I called them I politely but sternly told them that I did not steal the bottle and they needed to look before assuming I took something, I mean at least look at the camera before calling someone and labeling them a theft . After that I wrote the owners an email and I never heard from them .Not an apology was issue not even a reply .I can't help but to think This was somewhat racially profiled but I can't make that judgement only god can I just know I will never set foot in that establishment again .