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    Troppauer William J Dr Optometrist

    4.3 (7 reviews)
    Closed 2:00 pm - 5:45 PM

    Services - Troppauer William J Dr Optometrist

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

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    Tri-Century Eye Care New Britain Office

    Tri-Century Eye Care New Britain Office

    1.9(33 reviews)
    2.0 mi

    The intake people are nice and patient. Listen to patient when they had questions…read more They also have the optical section, I believe you need to have an appointment. The one lady that assisted me on 1/15/24 with my optical problems with my glasses and sunglasses , did an excellent job on fixing the problems with my Maui Jim's and my other 3 eye glasses. I was very happy with my service. The place is very clean. I highly recommended this eye place

    I have been to this office for eye exams and most recently new eyeglass ordering. I was more than…read moredisappointed when the optician failed to pull up my eye insurance coverage for 2 plans and only did one, the cheaper plan. She went thru the options and prices. totaling almost $700.00. I left the office and went home and reviewed my vision plans. I noticed she failed to pull up benefits for both plans, missed the VSP coverage which is by far the better coverage. I returned and pointed out the error and she initially pushed back on any oversight or mistake on her part. But I held firm and she finally acquiesced. The coverage under vsp resulted in my out of pocket for the same glasses and options was reduced to $190.00. I recently returned to the office to pick up the new glasses. Had a different optician. He was quite laid back and did not take any direction is assisting me thru the new glasses, how well they fit, whether they were a good size for my face etc. I instead had to step up and ask... so what do u need me to do? Oh read this card and see how well you can see... OK. anything else?? No not really, so I took it upon myself to stand up and look around the room and check far vision, reading signs and print around the office etc. He was quite unhelpful and really disengaged in the process. I have worn glasses since age 12. I have had many new optician experiences, this by far rates among the lowest in my expectations, quality and thoroughness and simple guidance and help.

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    Tri-Century Eye Care New Britain Office - Entrance

    Entrance

    Tri-Century Eye Care New Britain Office - Eye wear area

    Eye wear area

    Tri-Century Eye Care New Britain Office

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    Troppauer William J Dr Optometrist - optometrists - Updated May 2026

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