Seriously this place is a joke....Hopefully after Caesars bought it the other year they'll improve it somehow....I got there and check-in was easy, I got to my room and it's pretty run down overall...but I was just there for a night...I needed to do some work and boom...no Internet....and the TV didn't have a signal....I called they gave me some tips on getting the TV going but still not working....so I went downstairs they gave me another room....Went back down with all my stuff and got a refund and left.... Not to mention there were no table games open on weekdays...so basically a waste of my time since I don't play slots that often..... Definitely WOULD NEVER come back here again.... read more

Tropicana Laughlin - A Caesars Rewards Destination - Hotels Near Me - Laughlin, Nevada

we had a great experience! Highly recommend we had a family reunion and brought nine of our grandkids and 20 of us self together! read more

The Tropicana is looking nice and clean, however I am dissapointed with their Tropical Bingo. Apparently if you don"t YELL BINGO loud enough they can deny you your winnings. This almost happened to me. Luckily one of the floor reps also alerted the number caller, who thought it was too late and decided to call her manager to approve my winnings. Thank GOD he had common sense. If they don"t have good hearing, they should find another position. There shouldn't be tables in the back either, because they can't hear you! I received my money, but it was an unpleasant, and embarassing experience. In comparison Edgewater doesn't close their Bingo beverage station that soon, as does TB, and the staff at the Edgewater bingo seem to be more patient and friendly. Snarky remarks by managers in front of patrons isn't professional at TB. I'm just comparing with the friendly staff at Edgewater. read more

I would not stay here again. Luckily, we like to gamble and got the rooms comped. Asked for a bigger room upgrade, didn't get it but got offered a "smoking" room. Why would I want a "downgrade". Room was dirty, barely AC, elevators kept locking, too many kids unsupervised, cockroaches everywhere, and the list goes on. The rooms really need to be updated. The furniture is practically falling apart! Slots are a joke. Unless you are betting $3 or more you will not win! Ate at Port Subs and tried to get rewards points, was told they don't give points, but they literally have a sign in front of the register telling you to get your points! Overall this place was a joke to me. Pros: Free parking Food options Cheap table games (not 3 card poker, playing $5 on every bonus bet is outrageous) Friendly pit My husband thought it was "not bad" read more

I am literally at a slot machine patiently waiting 45 minutes for the drink ordered from the waitress in a nearly empty casino.

Luxury suite..promenade tower..comfy beds..clean rooms..café food was great and good prices..I played bingo and my husband played cards and bet at the sportsbook ...fun read more

We have stayed here in the past and been happy but this last time we tried to stay we checked out within an hour or so of checking in it was so bad. They have one job to do as a hotel and that's putting guests in a room. After checking in we found out multiple elevators were broken so 15 minutes waiting to just go up to our room and then 30 minutes to go back down. That's 45 minutes round trip to go from your room to the lobby and back, 45 minutes to the pool, 45 minutes for dinner, 45 minutes to bring luggage to your room. The whole trip would be wasted. So we walked a little up the strip and checked into a different hotel then came back to the Tropicana and checked out. We didn't stay, we didn't even unpack our luggage and checked out. I asked for a refund, nope, no refund, the guy at the counter even refused to provide me a receipt for the room they were charging me for. What a scam, I filled out the form they direct you to a week and a half ago and nobody reached out to me, I filed a dispute with my credit card and no replies yet. If they reply to me, my name is on my profile, look at your records and pick up the phone and call me. I did my part, do yours. I can't recommend this place to anyone. They took my money. read more

Went for the viva event, got the cabana for 220.00 Waste of money! They threatened to take our small tiny pocket size speaker ! We couldn't play music, the music they had was so low . The security harassed us three times, it wasn't fun. Rooms stunk, smelled of mildew and feet lol I loved the pillows lol read more

Tropicana Laughlin - A Caesars Rewards Destination - Hotels Near Me - Laughlin, Nevada

I took photos of the very dusty room. You can clearly see the dust on the furniture, i.e., desk, chairs, dresser and the bed headboard. 2 of the pillow cases were smelly "STINKY BODY ODOR/SWEAT". It was disgusting. The pictures were taken so I can show them to the front desk, when I requested a change of room. read more

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We woke up to see that there was dried feces on the sheets and on the window pane. We called the front desk numerous times with no response. Literally leaving us on hold for 30 minutes. We packed our bags and left. We are so disgusted that we pulled back the covers and saw dry feces on them. The bathroom didn't have enough towels nor hand towels. When we opened the blinds there was a half empty water bottle popped fire crackers and feces wiped on the window pane. I've never experienced this in my life. We were supposed to stay here until tomorrow but after seeing this we are too disgusted to stay. Chipped doors Pool is over crowded and has a dirty film throughout the pool. When you look at the pool from the window the water looks dirty and murky. read more

Tropicana Laughlin - A Caesars Rewards Destination - Hotels Near Me - Laughlin, Nevada

went here for the gun show by AZ GUN RADIO (May 24th - 26th, 2024). was charged 15 dollars and it was not worth it! I left feeling like i got ripped off. it was a tiny show and they had all the lights off so you couldn't see anything. most the stuff there was cheap chinese nic-nac gun accessories selling for full retail price. i really wish i could give this review to AZ gun radio, but Tropicana allowed this to happen. p.s. i also miss the Ramada Express, it was sooo much better back then.. read more

This place is a dump! Only stayed here because it was comped. Hotel manager was in professional and had zero care and concern along with no customer service skills, Stay at your own risk read more

This was our first time staying at the Tropicana in Laughlin and we stayed two nights. As a Caesars Rewards member I was impressed with the quick check in, clean casino and nice pool area. Unfortunately, the room did not live up to our standards and I expected better as a loyal member of their Rewards program. The website and room description promised two comfortable clean chairs. We were given one and it looked like it was taken from a dump. It was extremely well used. We refused to sit on it. The missing chair was supposed to be a place to rest and see the view from. Instead, that side of the room was bare and we did not have enough chairs for both of us. Be wary when staying here. I am seriously considering not returning. Believe me, I did not feel valued nor rewarded. read more

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Lots of disappointments during our stay 6-21-24 through 6-23-24. Friday arrival at 2:30. No room available at thar time, but eventually one came up. In the room, the room was meh. Cleaned on the surface. Bathroom could use a scrubbing. Shower didn't drain properly, so your feet are soaking in dirty water as you shower. The toilet has little to no pressure and you have to flush multiple times before saying farewell to your poop. The ceiling is still popcorn style and it showed there was a leak, as water stains are present. The window in the room didn't close right, or all the way, so the AC worked overtime. Friday at 3pm and some of the bars and restaurants open at 4pm. Why? People are hungry, thirsty, and ready to relax after a long day. So disappointing. We had to go to another casino to see what better options they had. The elevators are slow. Not to mentioned the AC doesn't cool off the cabin, so you'll sweat on your ride up/down. At the Brews Brothers restaurant. Things were going well until we ordered. We waited and waited and had to cancel the order. But, the beer was good. At the Tango's lounge, the drinks were horrible. I asked for a dirty martini. They ran out of olive juice, so the solution was to add more olives. The drink was disgusting. I also asked for an old fashioned drink and was told they do not have cherries, oranges, and bitters. A small draft glass of Budweiser was about 9.00 for less than 10 Oz. At the Pool Side Cafe. This little spot has great pastries and bagels; however, you have to overlook the grouchy staff. They get so annoyed over having to take your order and if you don't order quickly, they get meaner. read more

One person ONLY!!! for bellhop and valet but he was great .. only 2 people at the check in desk and no ice on 3 floors... update ac didn't work and smelled like MJ!! No answer at front desk ... worst service ever!!! read more

Tropicana Laughlin - A Caesars Rewards Destination - Our room view - Hotels Near Me - Laughlin, Nevada

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the pool was closed when we got there at 5pm. we wanted to know if there was a chance it would reopen since it's still early and extremely hot outside, 105 degrees, so we asked one worker she replied "oh i don't know." and continued to work. like okay? cool i guess... so then we ask another worker they also just said "im not sure" and just walked away. super rude. then we asked someone else, & at least they walkied someone to ask but then that person on the walkie just said "pools closed" like uh yeah we already know that. but they didn't give any more information after that. so finally the next person we asked finally gave us somewhat of an answer that an "incident" occurred and that it would re open in two hours. however she didn't know when it closed officially so she didn't know the exact time it would reopen. mind you the pool closes at 8pm for minors and 10pm for adults. so if it did close at 5pm when we first checked it would reopen at 7pm but then my other family members who are under 18 would only be able to be in there for 1 hour which sucks. i'm only writing this review not solely because the pool being closed but the lack of communication within the workers and the attitude they got. how does no one seem to know what's going on in their own hotel. also just not trying to find out more information for their guests, they just say they don't know or anything. they can at least try to figure it out rather than simply disregarding us. also maybe it's management that needs to communicate better to their workers in case guests like me ask about something within their workplace. read more

Oh Tropicana, what happened to you? I spent my childhood coming here with my family and this is not the Tropicana I remember. I was looking forward to sharing this experience with my baby, possibly even starting a yearly tradition...but I will not be staying here again. My husband and I stayed at the Promenade tower. Our room had a broken bolt. To say I was paranoid is an understatement. As a new mother, I did not feel safe because I was worried that someone would try and come in. We did not ask for a new room because it did not make sense to move all of our stuff to a new room. If you're a new parent you know the hassle of traveling with a baby and all the stuff you have to carry. We also did not want to draw attention to the fact that we didn't have a working bolt in our room. To add to my dismay, I was repulsed by the bathroom. It was evident that the shower head hadn't been properly cleaned for a while because it was covered with a white buildup. I attached a photo. The shower curtains were ripped at the top and covered with black dots, probably mold. Also, we were only given one tiny bottle of shampoo. No other special amenities. There was no microwave in our room. No refrigerator to store my baby's food. Thankfully my husband had a cooler with ice. Our room was not aesthetically pleasing at all. Very outdated. The blinds were also broken. The hallways were severely worn down. Scratches on the wall. Chipped paint. Dirty carpets. Elevators not working properly. Overall, poor experience. read more

Decent hotel rooms look a little old. The tv was the size of a laptop screen. The shower was spacious, bed was 6 out of 10. The cool thing if it was a cool thing is that from our room we were able to see our car. The casino was okay the craps table was electronic so we had to wait to get into the action. But it was worth the wait. The price was for the room rental was very, very good that's why I would say 3.9 out of 5 would recommend but book earlier read more

Tropicana Laughlin - A Caesars Rewards Destination - Winnings - Hotels Near Me - Laughlin, Nevada

I'm not saying they are but idk how dealer gets 21 so often here lol. The slots are tight and I bet no one ever hits anything over 100 bucks. Definitely not somewhere I plan on playing again. Just put money in the machine and get your feed drinks. The cake machine looks cool and the pork buns are OK they have food vending machines. I will say new years here was fun and they definitely go all out for their guest. read more

The pool area is very dirty... Bottle caps all over the place.. They don't allow you to bring in your own food but they allow any food you purchase from them.. read more

TRASH, GARBAGE, PATHETIC. This place is a waste of money, time and hazardous to your health. If you remember the casino that used to packed with people, it's not that anymore. There's hardly any people and hardly any slots. The slots are super tight and no fun to be had here. DO NOT EAT HERE! You will get sick, my entire group came down with stomach aches from eating at different spots within here. Nothing tastes good it's all expensive and not worth you getting sick. The hotel rooms are still the same crap, and two of our rooms smelled like sewage. It's pathetic here, ask the employees they'll tell you themselves the place is going to shambles and be closing soon. Funny thing when I went to buy pepto bismol from the store, the lady that worked there told me they sell lots of it because many guest get sick from their food. read more

Two days later and I am still suffering from the affects of the dust in the room. We were passing by and needed a hotel to stay at and from the pictures it seemed okay. I am typically very picky about my choice for hotels but we had already been driving 9 hours with 21 more hours ahead of us. Check in went smooth and we stayed in the promenade tower. I jumped in the shower and maybe 5 minutes later started coughing. My skin was starting to feel dry and my eyes as well. After really looking at the room it was dusty everywhere and I'm not sure the last time it was vacuumed. This place definitely needs to invest in better housekeeping and air filters or something. Also my bathroom looked like we got it after a murder scene was cleaned up. See pictures. Idk but if I was Cesar's I wouldn't affiliate myself. Had I had more options I would have bolted but we didn't but also I would never again. read more

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We stayed in the West Tower Room 853. We paid for the Deluxe Room-non smoking because it stated the room has two queen beds with pillow top mattresses. There was no thing Deluxe about this room. VERY DISAPPOINTED. Both mattresses were NOT pillow top. They squeaked when we laid on them. Both mattresses were "indented" like a long "U" with the head of the mattress low, going downward, then straight up at the foot end. We even turned the mattresses ourselves to see if they were became comfortable and NOTHING. We experienced two sleepless nights, with what felt like springs into our backs, dips in the mattress....we did not get any sleep at all. We had not been to Laughlin in years and were very disappointed. This was a mini vacation for us and we did not enjoy ourselves with lack of sleep and rest. After this visit, I do not think I would recommend this hotel to any of our friends looking to visit Laughlin. I've been trying to reach customer service with no luck! I would love for their customer service to reach out to me. read more

AVOID AT ALL COST! We checked in last night at 3:00. Upon entering our room, we noticed the sink was backed up and full of dirty brown water. We immediately called the front desk. They said they would send maintenance right up. We waited an hour and I called again. I said I wanted a new room and they they needed to make this right. 20 minutes later they sent a bell boy up with a new room key. We immediately went to have dinner.. we had not eaten breakfast... only to find out the dining room closed at 4:00 due to staff shortage! NO COMPENSATION.. not even a "I'm sorry!!" read more

Tropicana Laughlin - A Caesars Rewards Destination - Hotels Near Me - Laughlin, Nevada

After two nights I finally had to leave. I can tolerate slow, weak WiFi. You're not here to stay in your room and online...right? I can tolerate Security banging on doors at 130 am and yelling "SECURITY" on Friday night/Saturday morning because they are just doing their job...right? I can even tolerate doors banging shut repeatedly and people talking loudly in the hall because some people just don't know better and this is Vegas (well...sorta)...right? What I CANNOT tolerate is being awakened in the middle of the night by someone getting violently ill over and over and over. The walls at this place are paper thin. After two nights of zero sleep I had had enough. I hope whoever it was feels better though and maybe doesn't drink so much next time? I was comp'ed by Caesars to come but believe me when I say that I am considering turning in my players card after this stay. read more

So bad and run down. The tv didn't work at all. We called the front desk twice. They said they were sending an engineer. Three nights went by and nobody came. They charge resort fees for these amenities. read more

Well this was not a good stay... I booked two rooms for me and co-workers. My room was okay it was not clean and the towels had stains... My co-workers room was so gross.....There was blood on the curtains and underneath the mattress.. not sure what happened but so dirty... Needless to say do NOT stay here it is so bad... read more

No WiFi and little IT support. One of our about 7 devices connected and two others had to manually allowed to connect but IT. The rest never connected and support bounced us around to various other hotels for support. One of three of our rooms wasn't cleaned from previous guests (dirty sheets, towels still in room). Even six hours after checking in and three promises it would be cleaned, it wasn't and we had to switch rooms at 8:30pm. Quite a few slot machines were down for all three days we stayed. Including two of my wife's favorites. They also seemed very short staffed at the front desk with long lines and long hold times when calling from the room. read more

Tropicana Laughlin - A Caesars Rewards Destination - Hotels Near Me - Laughlin, Nevada

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Sad. We really used to love the Trop and had so many good times here. We loved all of the comps and what they did for the Veterans. The Trop always felt safe and like home. Caesers Entertainment purchased the property and it has changed. Most of the restaurants have closed. It's Friday night and Tango's Lounge is closed. The hotel is dirty. I noticed that someone had written in the dirt on the window that this room stinks and the date is over a year ago! (Today is 12/23/22, the date in the dirt is 10/22/21) The overall vibe of the place isn't the same. It's almost "sterile" and I don't mean clean! The hotel now charges for valet and "resort fees". My husband says the pillows suck and the phone doesn't work. The only real positive about the Trop now is the people. Every staff member we've encountered has been very friendly. We are looking for a new place to stay in Laughlin that isn't Caesers-related and I'm a credit card holder! LAUGHLIN IS NOT LAS VEGAS! Caesers has ruined Harrah's as well. It used to be the nicest hotel in Laughlin. read more

Tropicana Laughlin - A Caesars Rewards Destination - Message written in the dirt on the window is from 14 MONTHS ago! Today is 12/23/22. - Hotels Near Me - Laughlin, Nevada

First time staying at Tropicana Casino and Hotel. There was good and bad parts to this stay. Our room was comfortable small and I mean small fridge that was very wobbly. No microwave that's okay I guess. The rooms do not have curtains they have wood blinds so the sunlight kicks your butt in the morning. The shower was leaking the whole time we couldn't figure out how to stop it from dripping. The toilet had no pressure so your flushing the toilet a few times. We needed a plunger and we waited almost 30 min and they wouldn't leave one in the room. We had to call housekeeping and explain that we needed to use the bathroom and needed someone in the room asap! We called housekeeping our first day asking if they had extension cord and never got a call back no one came to room so we had to drive and go buy one. We were looking for club that was suppose to be inside casino with music and dancing and that wasn't available. The food is a little expensive but we had an amazing breakfast inside their casino restaurant omg it was delicious and the service was fabulous Maria and Bethany made it worth eating there. Front desk was a little on the rude side we had questions and it was like we were wasting there time. Everyone else that works there super friendly. Little things were a miss but overall it was a good stay. We made sure to clean room and call for trash pickup which didn't show up till next day. That was a little bit annoying who wants trash inside there room or out in the hallway area. read more

Tropicana Laughlin - A Caesars Rewards Destination - Empty Casino Christmas Weekend. - Hotels Near Me - Laughlin, Nevada

My whole family has been coming here o we 15 year today we came to have some drinks and we decided not to stay here it has changed so much service at the bar was si bad. And it was not busy at all this place has been going down so sad. I really used to love being here. read more

Best kept secret in Las Vegas is Laughlinn. First off, our roim was only $33.00 plus taxes. The customer service from the valet to check-in to clerks was superb. We were even given two restaurant reccomendations, one on property, one off! Our room was clean, and prepared. read more

Do not stay at this Hotel! I am here now and they say this is a Luxury room. The furniture looks like the dog chewed the end off. After 29 years with Harrahs I am finally done with them. If you like motel 6 you will be fine,If not run Tropicana is HORRIBLE! read more

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Staying here for three nights and this review is just for night one, night one check in was smooth and everything, we get to our room and the tv doesn't work whatever we let it go and said maybe it's just rn we will try it later, we go down to the pool, we rented out a cabana (which i highly recommend), then after the pool we went back to our room to shower and get ready to go downstairs to play. Our shower water was freezing cold, and our tv is still not working the screen was completely green. I called front desk 3x before i got an answer, and they informed me that they shut off the hot water in the upper floors and that it wouldn't be on till tomorrow morning (today), & as for the tv, he offered to get us to switch rooms. However, we're a big family on a vacation, we have 5 rooms including ours, and i mentioned my other families issues as well with their water and one room being dirty and he said he can switch us for now but didn't mention any of our other rooms so we declined out of annoyance. then, we go downstairs to eat, the chicken strips were so good but small portioned, onion rings and fries were good as well. now for the worst part of the night, we go play at the tables, & were all into the game having a good time then about 10 minutes after the dealer asked to ID us which is no biggie just doing their jobs but they did it after we were there for a good while which was weird. We stood for a bit then tried out another blackjack table, the $25 starting bid min one to be exact and the dealer ALEX, was sooooo EXTREMELY rude to my party (2 of us were playing, 2 were standing politely behind) One of us was still learning how to play and he was getting so irritated, he practically throwing the cards, he had a big attitude with us but with the other 2 ladies at the table was all nice, laughing and joking with them. He even said a comment about how we should just go play the slot machines. which i thought was extremely extremely rude. we felt so uncomfortable we went to go cash out after. my friend told him he was being rude and aggressive at the way he was throwing the cards and he said that's how you play. but although we are new players we are NOT dumb, and we had just gotten up from another table where it was nothing like that. I literally had to bite my tongue to not say anything, because i was really really upset. Not sure if because we're latinos, & he was a big caucasian man, not sure if he thought we were dumb kids, but we're in our mid twenties, we were respectful, nice, & just there for a good time. not sure what the heck was wrong with him, but he ruined our night and we just came upstairs. read more

Do not stay here - toilet overflowed and customer service is horrible. I understand things happen but how the staff react makes all the difference. What upsets me the most is the lying. I booked last minute as we were driving through and decided to rest for the night. We checked in around 10pm, went to eat and then went to the room. It was 4 of us, which I noted on the reservation and told them when we checked in, but in the room there were only 2 towels and there was no conditioner, which I had to call to request. As the third person was showering the toilet overflows and there is water everywhere (see picture). I called front desk and they said they'll send someone to fix it. That upset me as I had said it's completely flooded, so it's not going to be a quick fix or clean. It was past midnight by then so I asked to be given another room. They told me to go to the front desk to get the new keys. Front desk apologized but that was about it. I was too tired to complain so I just grabbed the new keys. When checking out, I requested to speak with the manager and was told they were on break and will call me. I received a call back and the front desk girl said "I spoke with the manager and because you booked through a 3rd party (Expedia) we can only refund you the resort fee ($13)". Which I replied with I charged the food to the room, can that be comped (it was only $50)? She puts me on hold and says "no the resort fee is all we can waive". I was mad - next time do not lie, do not use an excuse if you were not planning on comping more to begin with. Like I said things happen that are out of control but how you treat the guests and do to make their experience better speaks a ton. An I'm sorry, here is a voucher for breakfast or lets upgrade you to a better room for the inconvenience and I wouldn't be leaving a bad review. read more

Tropicana Laughlin - A Caesars Rewards Destination - nasty flooded bathroom - Hotels Near Me - Laughlin, Nevada

I recently stayed at the Tropicana and was disappointed that they would not provide me with my military discount. I am a 100% disabled veteran and asked about the discount when I called to make the reservations. I was told by the representative that he could not apply the discount and said to mention it when I arrived and checked in. The representative at the front desk was not able to apply the discount as well and said that she would speak to a manager and get back to me. I was getting the run around and I am disappointed in how the Tropicana treats military veterans and will not plan to stay there again. read more

Sent my Daughter and Grandson to stay overnight because our AC is broken. Grandson was excited until he was told pool open for adults 8-10 pm? They went out for supper got back to the room NO WIFI OR TELEVISION no kid wants either one right. They blamed the carrier because they change service POOR EXCUSE. I guess a billion dollar entertainment company has trouble paying bills once in a while. read more

I am very sad about our stay at this hotel. The room was less than nice. The one chair in the room was extremely dirty, there was no fan in the bathroom, the fixtures were jiggley, and the TV was tiny. The elevators were not all working and it took forever to get the ones that worked to arrive. We had to take the stairs and it was atrocious! I got a wake-up call that I did not ask for at 4am. All in all not happy. read more

My go to when staying in laughlin and not getting an Air BnB. This hotel maybe a little old but just stay in the other towers besides the north tower. This hotel is the only hotel that has river beach access that is located on the strip. They have an adult pool that is constantly monitored to not have children, children have their own pool on the upper deck which is a big plus. I recommend this hotel. read more

If you hate fun this is the place for you. Dealers are like Easter island statues and pit bosses take rude to the next level. No wonder it's the only empty casino on a busy weekend. Take a few minutes to teach your staff customer service and how to interact. read more