We stayed here for one night this past weekend, and I was not impressed. Easy to get into the parking lot, with plenty of signs to guide you. It is a long walk from the parking garage to the check in desk, then back again to where the room elevators are. Check in was easy, as there was no line and plenty of clerks behind the desk. Tango's Lounge had a great band on Saturday night, and our bartender Tommy was phenomenal. The machines weren't paying out, but poker kept us busy winning the min hands. The reason I'm only giving this review 2 stars is the room. Horrible housekeeping! Dust on the dressers and the back of the chairs, corners are not vacuumed, some bobby pins laying around the floor, some stray hairs (not mine) on the bathroom floor. The beds were decent, and good water pressure in the room. I understand this hotel is outdated (furniture needs upgraded, tile floors could use a replacement), and I can handle outdated....what I really want is a CLEAN room. read more

Great value for a place to stay while in Laughlin. My one complaint is the pool area. One hot tub was pool temp and the other hot tub's (the adult only) Jets were not working and there were pieces of toilet paper floating around in it. read more

This review is ONLY FOR THE CAFE. This literally just happened (4/28)... I went to the Cafe JUST ME, ONE PERSON, A HOTEL GUEST wanting to have breakfast. The host told me they couldn't sit me because the servers were full. All I did was turn around and leave. I wish I took pics. There were nothing but empty tables. I work in a restaurant myself. I would NEVER do that. That's bad for business. read more

Another 5 star experience! We love this place ...itsnot glitzy and over populated or over priced like vegas but its down to earth fun,less flare and very welcoming! Best slot machines...people always happy and winning including my son and I and staff is great! We'll be back soon ! We love laughlin! read more

Last week, I went to the Grand Canyon on a whim. Laughlin is still about 3 hours from there, but my very limited Caesar's play got me a comped room for 3 nights, including a Friday. The service here was 5-stars. The property itself was a mess. First, the good. When I showed up looking a little worse-for-wear after 7+ hours of driving, I was allowed to check in 2 hours early for free. The day I left, I requested late checkout, and was given till 3 PM (virtually unheard of in Vegas). The casino staff was friendly all around, from the dealers and the cage to the bar staff. However, there wasn't much else to like. I was comped a "Luxury" room. When I entered, I genuinely thought there had been a mistake. Not only were the furnishings dated and scuffed, the general vibe of the room was "older Red Roof Inn." The TV was small, although channel selection was decent. The thermostat was from the Reagan era, and was adjusted by a small dial. The bathroom was exactly what you'd expect from a motel. Small tub/shower, toilet, and a sink. Nothing extra. Overall, the room wasn't a disgrace, but if this was luxury, I shuddered to think what a standard/deluxe room offered. The pool and hot tub were pleasant. There was a section of the hotel called "The Pavilion" near the pool that I had to pass each time I went to my room. There was essentially caution tape in front of the elevator and the stairs to it were blocked off. Truthfully, I have no idea what is there, but it wasn't fun to see a portion of the hotel cordoned off. Food options were limited, and nothing was open very late. The casino floor itself just seemed tired. Cocktail service was sparse. There was also no real craps table, and only one blackjack table for most of the time I was there. Location-wise, they're across from the abandoned Colorado Belle. I walked to the Edgewater most of the time I played, which was much more lively. Overall, I would stay here again for free, but I can't imagine paying real money to stay. The people were genuinely great, but the property didn't live up to that. It wasn't atrocious, but the entire place needs an update badly--with the way things were going when I was there, I doubt there will be one anytime soon. read more

Toto, I don't think we're in Las Vegas anymore. Booked a room at the Tropicana through Travelocity due to a concert venue I was attending over the weekend. What a disappointment. This stay was pretty much junk from jump sadly. Check In Line was over 100 people long, and 2 front desk staff were working. Strike 1. Finally get checked in and go to the room to discover it's not at all what I booked. I booked a east view king size room, what I was given was a west view 2 double bed room. I called the front desk to resolve this matter, only to be told there was nothing they could do, all king rooms were booked already and taken. Strike 2. I advised the front desk that there was an issue with the toilet tank leaking, where the toilet would run to fill the tank about every 3 minutes. I was told maintenance would come fix the issue. I advised that it would be very annoying if I had that noise constantly going on lol night while trying to sleep. I was assured the matter would be resolved. Well I went to the concert, returned to the room at 1130 to go to bed, and guess what? Toilet was still leaking and running. Issue was never taken of. Strike 3 Tropicana Laughlin is a dated property. Which is fine as it is Laughlin, not Las Vegas. However. When you pay the room rate I paid, you'd expect a vegas experience. This wasn't a 29$ room, it was $140. The staff was very inattentive and seemed to not care. I expected so much more from a Caesars property: The bed was uncomfortable, the room was noisy due to the toilet, and it was just overall an unpleasant experience. They leave a lot to be desired on the hospitality end of things, that's for certain. While it was clean in the room thankfully, there is more to the experience than a clean room. I don't remember requesting "running toilet" as my white noise request for sleeping. Truth be told, I won't stay here again. The Aquarius is much nicer and will get my business next time provided they aren't sold out again read more

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For Laughlin a decent go, IMO better than Harrahs. Bingo seems to be suffering because better pays down at Edgewater. Rooms in promenade tower decent. I understand the rooms in casino tower are a bit smaller but have fridge in them. Only real issue with property is poolside cafe. The team there needs a bit of training on processing free stuff the casino throws on our accounts. Plus the line moves incredibly slow. Parking easy in the garage, they have a traffic light to exit, and are right next door to in n out. read more

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Couldn't give less than 1 star or else I would. TVs didn't work. Lock for the bathroom didn't work. Water pressure is straight trash. And when my wife went to go ask for help on certain things the people said oh we can't help you. And had an attitude. read more

Casino has been updated. However drinks are weak. For a small bottle of water charge is $4.25 casinos used to give complimentary. Boy have times have changed read more

What a great experience. We arrived at The Tropicana to check in and were greeted in a very welcoming way by Elda at the front desk. She was very professional, friendly and helpful. I asked if she had any bottled water. She checked behind her counter and said she didn't have any, but then asked if I would like water delivered to my room. I asked if there would be a charge. She told me no. She called right then and asked housekeeping to deliver water to the room. My husband and I were walking down the hallway to our room, right after checking in, and housekeeping was already at our room to deliver the water. I then called to ask if I could get a mini fridge delivered and it was delivered within 5 minutes. Elda was so pleasant and just a great start to our little trip. The first morning we were there we went to Carnegie's for breakfast. My sister and brother in law had met us in Laughlin to spend a few days together. They joined us for breakfast and we all couldn't believe the amazing service we received from our server, Cherri. She was so friendly, fast with the service and right there for refills on drinks and to see if we needed anything. She was amazing and and really made our day, with her fantastic service. These two ladies, Elda and Cherri, should be commended for their above and beyond customer service. We were very happy with our room, too. Although the property is older, the room was very clean, quiet and comfortable read more

I recommend ANYONE thinking of staying here Stay in Vegas because this hotel is so 90s dated moldy and overall unpleasant to be in! The management could care less they feed you the same bs that they tell others who agree it's a really budget nasty hotel! JUST GO ANYWHERE ELSE YOU have been Warned read more

Tropicana Laughlin - A Caesars Rewards Destination - Bugs in three different rooms - Hotels Near Me - Laughlin, Nevada

To my surprise i found a hypodermic needle under my bed. This should tell you about the cleanliness of this hotel. I will never stay here again. I urge you not too as well. The worst part is no one really gave a shit. All I got was a measly apology. read more

Tropicana Laughlin - A Caesars Rewards Destination - Needle - Hotels Near Me - Laughlin, Nevada

we had a great experience! Highly recommend we had a family reunion and brought nine of our grandkids and 20 of us self together! read more

The Tropicana is looking nice and clean, however I am dissapointed with their Tropical Bingo. Apparently if you don"t YELL BINGO loud enough they can deny you your winnings. This almost happened to me. Luckily one of the floor reps also alerted the number caller, who thought it was too late and decided to call her manager to approve my winnings. Thank GOD he had common sense. If they don"t have good hearing, they should find another position. There shouldn't be tables in the back either, because they can't hear you! I received my money, but it was an unpleasant, and embarassing experience. In comparison Edgewater doesn't close their Bingo beverage station that soon, as does TB, and the staff at the Edgewater bingo seem to be more patient and friendly. Snarky remarks by managers in front of patrons isn't professional at TB. I'm just comparing with the friendly staff at Edgewater. read more

I would not stay here again. Luckily, we like to gamble and got the rooms comped. Asked for a bigger room upgrade, didn't get it but got offered a "smoking" room. Why would I want a "downgrade". Room was dirty, barely AC, elevators kept locking, too many kids unsupervised, cockroaches everywhere, and the list goes on. The rooms really need to be updated. The furniture is practically falling apart! Slots are a joke. Unless you are betting $3 or more you will not win! Ate at Port Subs and tried to get rewards points, was told they don't give points, but they literally have a sign in front of the register telling you to get your points! Overall this place was a joke to me. Pros: Free parking Food options Cheap table games (not 3 card poker, playing $5 on every bonus bet is outrageous) Friendly pit My husband thought it was "not bad" read more

I would only recommend this hotel if you are a smoker and are there to gamble. Then you can go down to the casino, smoke on your way there, and at the slots or tables. There are no smoking signs everywhere but no one listens and no one enforces. The pillows were not comfortable and we all woke up with pain in our necks . The room was not clean. There was hair in the bathroom and a previous visitors sock. Dust was everywhere, but again if you're here to gamble this is the place. This hotel was our over night stay from visiting the Grand Canyon. There was an arcade and a pool for our kids to hang out so that was cool and I enjoyed the live band. read more

Tropicana Laughlin - A Caesars Rewards Destination - View by the pool - Hotels Near Me - Laughlin, Nevada

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I am literally at a slot machine patiently waiting 45 minutes for the drink ordered from the waitress in a nearly empty casino.

Luxury suite..promenade tower..comfy beds..clean rooms..café food was great and good prices..I played bingo and my husband played cards and bet at the sportsbook ...fun read more

I don't even know where to begin. Look I understand it's Laughlin and the nicest hotel out there doesn't exist but I don't ask for much. Tropicana is a legendary name and property there is one in Vegas and you have several others across the US. I didn't have high expectations but when you see pictures of how your room is supposed to look online and you get there and it isn't well then that's a problem I like to call getting photofished, and like my boyfriend says it happens to me allot. I booked this property on booking.com for a stay from Sunday 8/26/22 to Monday 8/29/2022 for my friends birthday weekend. We live in Vegas so the drive was nothing we got there at 2p and parked in the garage walked inside and walked all the way across the casino to registration there was no line that should have been a sign, when I go to check in she didn't even ask for my ID just my last name, didn't even ask for the credit card I booked with, I though my weird, she didn't make small talk with us or anything just had us pay the deposit and handed the keys over. They gave us a room on the 3rd floor, wow lowest floor I have stayed on ever the hallways are so outdated the color they chose for the doors looks like a motel we get in the room and it smells musty like it hasn't been used there were cobwebs on the ceiling blowing in the wind from the air conditioner scuff Marks on the walls from everyone's shoes. My boyfriend went to use the bathroom and the toilet wouldn't flush he took the lid off and the chain detached from the plug he went to reattach it and noticed 5 other broken chains just hangin at the bottom like engineering or facilities couldn't scoop those out? He ended up fixing it. Above the shower head was a hole growing in the ceiling with some black mold, I gave it two stars for the comfortable bed and they actually had hot water, the room was beyond outdated and the artwork well the Laughlin river lodge has the same so they must have gotten it at a discounted rate. Overall would not stay here again. read more

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We stayed in the West Tower Room 853. We paid for the Deluxe Room-non smoking because it stated the room has two queen beds with pillow top mattresses. There was no thing Deluxe about this room. VERY DISAPPOINTED. Both mattresses were NOT pillow top. They squeaked when we laid on them. Both mattresses were "indented" like a long "U" with the head of the mattress low, going downward, then straight up at the foot end. We even turned the mattresses ourselves to see if they were became comfortable and NOTHING. We experienced two sleepless nights, with what felt like springs into our backs, dips in the mattress....we did not get any sleep at all. We had not been to Laughlin in years and were very disappointed. This was a mini vacation for us and we did not enjoy ourselves with lack of sleep and rest. After this visit, I do not think I would recommend this hotel to any of our friends looking to visit Laughlin. I've been trying to reach customer service with no luck! I would love for their customer service to reach out to me. read more

This was our first time staying at the Tropicana in Laughlin and we stayed two nights. As a Caesars Rewards member I was impressed with the quick check in, clean casino and nice pool area. Unfortunately, the room did not live up to our standards and I expected better as a loyal member of their Rewards program. The website and room description promised two comfortable clean chairs. We were given one and it looked like it was taken from a dump. It was extremely well used. We refused to sit on it. The missing chair was supposed to be a place to rest and see the view from. Instead, that side of the room was bare and we did not have enough chairs for both of us. Be wary when staying here. I am seriously considering not returning. Believe me, I did not feel valued nor rewarded. read more

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I took photos of the very dusty room. You can clearly see the dust on the furniture, i.e., desk, chairs, dresser and the bed headboard. 2 of the pillow cases were smelly "STINKY BODY ODOR/SWEAT". It was disgusting. The pictures were taken so I can show them to the front desk, when I requested a change of room. read more

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One person ONLY!!! for bellhop and valet but he was great .. only 2 people at the check in desk and no ice on 3 floors... update ac didn't work and smelled like MJ!! No answer at front desk ... worst service ever!!! read more

Tropicana Laughlin - A Caesars Rewards Destination - Our room view - Hotels Near Me - Laughlin, Nevada

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This place is a dump! Only stayed here because it was comped. Hotel manager was in professional and had zero care and concern along with no customer service skills, Stay at your own risk read more

Seriously this place is a joke....Hopefully after Caesars bought it the other year they'll improve it somehow....I got there and check-in was easy, I got to my room and it's pretty run down overall...but I was just there for a night...I needed to do some work and boom...no Internet....and the TV didn't have a signal....I called they gave me some tips on getting the TV going but still not working....so I went downstairs they gave me another room....Went back down with all my stuff and got a refund and left.... Not to mention there were no table games open on weekdays...so basically a waste of my time since I don't play slots that often..... Definitely WOULD NEVER come back here again.... read more

Tropicana Laughlin - A Caesars Rewards Destination - Hotels Near Me - Laughlin, Nevada

The pool area is very dirty... Bottle caps all over the place.. They don't allow you to bring in your own food but they allow any food you purchase from them.. read more

Went for the viva event, got the cabana for 220.00 Waste of money! They threatened to take our small tiny pocket size speaker ! We couldn't play music, the music they had was so low . The security harassed us three times, it wasn't fun. Rooms stunk, smelled of mildew and feet lol I loved the pillows lol read more

Tropicana Laughlin - A Caesars Rewards Destination - Hotels Near Me - Laughlin, Nevada

Horrible experience overall. To check in was a disaster only one person at the service desk and the check in kiosk was broken so made the wait about 45 min. After waiting they tell me my room was not ready since I had paid for the premium. After coming back 3O minutes as instructed and stood in line again I was told it was still not ready at this point I asked to get a regular room but was told it was worth the wait. After waiting an hour and a half for our room we realized it was the same exact thing as a regular room. My family who got a regular room even got a refrigerator and we didn't ! The room also looked dirty. Stains everywhere! The elevator lines were ridiculous! The arcade was close by 8 pm ! Paid the cabana fee and got no service Overall I don't recommend this hotel especially when there is so many other options. read more

went here for the gun show by AZ GUN RADIO (May 24th - 26th, 2024). was charged 15 dollars and it was not worth it! I left feeling like i got ripped off. it was a tiny show and they had all the lights off so you couldn't see anything. most the stuff there was cheap chinese nic-nac gun accessories selling for full retail price. i really wish i could give this review to AZ gun radio, but Tropicana allowed this to happen. p.s. i also miss the Ramada Express, it was sooo much better back then.. read more

So bad and run down. The tv didn't work at all. We called the front desk twice. They said they were sending an engineer. Three nights went by and nobody came. They charge resort fees for these amenities. read more

Lots of disappointments during our stay 6-21-24 through 6-23-24. Friday arrival at 2:30. No room available at thar time, but eventually one came up. In the room, the room was meh. Cleaned on the surface. Bathroom could use a scrubbing. Shower didn't drain properly, so your feet are soaking in dirty water as you shower. The toilet has little to no pressure and you have to flush multiple times before saying farewell to your poop. The ceiling is still popcorn style and it showed there was a leak, as water stains are present. The window in the room didn't close right, or all the way, so the AC worked overtime. Friday at 3pm and some of the bars and restaurants open at 4pm. Why? People are hungry, thirsty, and ready to relax after a long day. So disappointing. We had to go to another casino to see what better options they had. The elevators are slow. Not to mentioned the AC doesn't cool off the cabin, so you'll sweat on your ride up/down. At the Brews Brothers restaurant. Things were going well until we ordered. We waited and waited and had to cancel the order. But, the beer was good. At the Tango's lounge, the drinks were horrible. I asked for a dirty martini. They ran out of olive juice, so the solution was to add more olives. The drink was disgusting. I also asked for an old fashioned drink and was told they do not have cherries, oranges, and bitters. A small draft glass of Budweiser was about 9.00 for less than 10 Oz. At the Pool Side Cafe. This little spot has great pastries and bagels; however, you have to overlook the grouchy staff. They get so annoyed over having to take your order and if you don't order quickly, they get meaner. read more

Oh Tropicana, what happened to you? I spent my childhood coming here with my family and this is not the Tropicana I remember. I was looking forward to sharing this experience with my baby, possibly even starting a yearly tradition...but I will not be staying here again. My husband and I stayed at the Promenade tower. Our room had a broken bolt. To say I was paranoid is an understatement. As a new mother, I did not feel safe because I was worried that someone would try and come in. We did not ask for a new room because it did not make sense to move all of our stuff to a new room. If you're a new parent you know the hassle of traveling with a baby and all the stuff you have to carry. We also did not want to draw attention to the fact that we didn't have a working bolt in our room. To add to my dismay, I was repulsed by the bathroom. It was evident that the shower head hadn't been properly cleaned for a while because it was covered with a white buildup. I attached a photo. The shower curtains were ripped at the top and covered with black dots, probably mold. Also, we were only given one tiny bottle of shampoo. No other special amenities. There was no microwave in our room. No refrigerator to store my baby's food. Thankfully my husband had a cooler with ice. Our room was not aesthetically pleasing at all. Very outdated. The blinds were also broken. The hallways were severely worn down. Scratches on the wall. Chipped paint. Dirty carpets. Elevators not working properly. Overall, poor experience. read more

Best kept secret in Las Vegas is Laughlinn. First off, our roim was only $33.00 plus taxes. The customer service from the valet to check-in to clerks was superb. We were even given two restaurant reccomendations, one on property, one off! Our room was clean, and prepared. read more

Staying here for three nights and this review is just for night one, night one check in was smooth and everything, we get to our room and the tv doesn't work whatever we let it go and said maybe it's just rn we will try it later, we go down to the pool, we rented out a cabana (which i highly recommend), then after the pool we went back to our room to shower and get ready to go downstairs to play. Our shower water was freezing cold, and our tv is still not working the screen was completely green. I called front desk 3x before i got an answer, and they informed me that they shut off the hot water in the upper floors and that it wouldn't be on till tomorrow morning (today), & as for the tv, he offered to get us to switch rooms. However, we're a big family on a vacation, we have 5 rooms including ours, and i mentioned my other families issues as well with their water and one room being dirty and he said he can switch us for now but didn't mention any of our other rooms so we declined out of annoyance. then, we go downstairs to eat, the chicken strips were so good but small portioned, onion rings and fries were good as well. now for the worst part of the night, we go play at the tables, & were all into the game having a good time then about 10 minutes after the dealer asked to ID us which is no biggie just doing their jobs but they did it after we were there for a good while which was weird. We stood for a bit then tried out another blackjack table, the $25 starting bid min one to be exact and the dealer ALEX, was sooooo EXTREMELY rude to my party (2 of us were playing, 2 were standing politely behind) One of us was still learning how to play and he was getting so irritated, he practically throwing the cards, he had a big attitude with us but with the other 2 ladies at the table was all nice, laughing and joking with them. He even said a comment about how we should just go play the slot machines. which i thought was extremely extremely rude. we felt so uncomfortable we went to go cash out after. my friend told him he was being rude and aggressive at the way he was throwing the cards and he said that's how you play. but although we are new players we are NOT dumb, and we had just gotten up from another table where it was nothing like that. I literally had to bite my tongue to not say anything, because i was really really upset. Not sure if because we're latinos, & he was a big caucasian man, not sure if he thought we were dumb kids, but we're in our mid twenties, we were respectful, nice, & just there for a good time. not sure what the heck was wrong with him, but he ruined our night and we just came upstairs. read more

My whole family has been coming here o we 15 year today we came to have some drinks and we decided not to stay here it has changed so much service at the bar was si bad. And it was not busy at all this place has been going down so sad. I really used to love being here. read more

Decent hotel rooms look a little old. The tv was the size of a laptop screen. The shower was spacious, bed was 6 out of 10. The cool thing if it was a cool thing is that from our room we were able to see our car. The casino was okay the craps table was electronic so we had to wait to get into the action. But it was worth the wait. The price was for the room rental was very, very good that's why I would say 3.9 out of 5 would recommend but book earlier read more

Tropicana Laughlin - A Caesars Rewards Destination - Winnings - Hotels Near Me - Laughlin, Nevada

I recently stayed at the Tropicana and was disappointed that they would not provide me with my military discount. I am a 100% disabled veteran and asked about the discount when I called to make the reservations. I was told by the representative that he could not apply the discount and said to mention it when I arrived and checked in. The representative at the front desk was not able to apply the discount as well and said that she would speak to a manager and get back to me. I was getting the run around and I am disappointed in how the Tropicana treats military veterans and will not plan to stay there again. read more

We woke up to see that there was dried feces on the sheets and on the window pane. We called the front desk numerous times with no response. Literally leaving us on hold for 30 minutes. We packed our bags and left. We are so disgusted that we pulled back the covers and saw dry feces on them. The bathroom didn't have enough towels nor hand towels. When we opened the blinds there was a half empty water bottle popped fire crackers and feces wiped on the window pane. I've never experienced this in my life. We were supposed to stay here until tomorrow but after seeing this we are too disgusted to stay. Chipped doors Pool is over crowded and has a dirty film throughout the pool. When you look at the pool from the window the water looks dirty and murky. read more

Tropicana Laughlin - A Caesars Rewards Destination - Hotels Near Me - Laughlin, Nevada

I'm not saying they are but idk how dealer gets 21 so often here lol. The slots are tight and I bet no one ever hits anything over 100 bucks. Definitely not somewhere I plan on playing again. Just put money in the machine and get your feed drinks. The cake machine looks cool and the pork buns are OK they have food vending machines. I will say new years here was fun and they definitely go all out for their guest. read more

If you hate fun this is the place for you. Dealers are like Easter island statues and pit bosses take rude to the next level. No wonder it's the only empty casino on a busy weekend. Take a few minutes to teach your staff customer service and how to interact. read more