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Tropical Smoothie Cafe

5.0 (2 reviews)
Open • 7:00 am - 9:00 pm
Updated 3 weeks ago

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2 years ago

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2 years ago

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Jersey Mike's Subs

Jersey Mike's Subs

3.1(16 reviews)
1.8 mi

I buy the same sub - the club sub - from the same Jersey Mike's on West Genesee in Camillus,…read morerepeatedly. Turkey, ham, provolone, bacon. Tonight they got it really wrong. Fortunately, it doesn't happen often at Jersey Mike's - however that's not what this review is about. This review is about the person who took my call. After they looked up my order, I told them what was missing from my sub, which was shocking as it was missing mostly everything except an everything. There was no lettuce except for a few stray shreds. It had no onion when I asked for extra onion. It had no pickles on my sandwich which I also ordered. And it had NO BACON which is part of the sub. One side of the sandwich had half a piece of ham and the other had a slice of turkey and no cheese. Basically half the sandwich was empty and the other half was missing most items. But a bad sandwich is not a tragedy. I called and attempted to tell the employee on the phone what was missing from my sandwich and she kept talking over me. I couldn't understand what she was saying because there was a lot of background noise - so I started repeating what was missing again and she told me loudly "I don't need to hear all of that!" - which was really rude - and then she said "we have 15 people working today because of our month of giving and I have no idea who made your sandwich. (I didn't ask who made my sub) I'll give you a refund" which was fine - until I heard her say to someone else: "this woman is yelling at me." At first I thought she can't be referring to me because I had not raised my voice. I had not yelled. As a matter of fact, I was very understanding that with all the extra people working for their charity promotion, it is easy to make a mistake. I can imagine what happened: somebody started making a sandwich - got distracted, and somebody else just wrapped it up and put it with our order. But what I overheard her say disturbed me, so I asked her: "did you just say I was yelling at you?" She replied "No- no. I said you were just 'asking' me." That's not what I heard, though. I heard her distinctly say I was yelling at her. Her conduct really left a bad taste in my mouth, no pun intended. I think it's a great thing that Jersey Mike's has an entire month in March donating to charity, but don't take out your chaos on your customers. Being rude to customers is not the way to keep them. This particular Jersey Mike's location should use a new slogan: Jersey Mike's - Good sandwiches. Bad attitude. The fact is, for the first time I just noticed that their health score is extremely concerning. I know on a math test 96 out of 100 is great but if you click on the Health score and you see why four points were deducted - you might not want to eat there. Doubt I will.

Online orders take precedence to customers waiting…read more Ordered thier Italian sub and they have their own versions of the classic meats on a Italian sub. Nothing close to the classics. The person taking the orders tends not to take the time to listen so you end up repeating yourself. They are so conditioned to make thing 'mikes way' when make a change they seem to get confused. You have to watch them carefully so not to end up with a sandwich soaked in oil and vinegar. They pile on a lot of lettuce to make the sub look larger then what it really is. Order a sub with no veggies and see how little meat there is placed on the sandwich. It's just a fancy subway, that's expensive and not a 'goto' for subs. The menu would get old fast.

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Jersey Mike's Subs
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Byrne Dairy

Byrne Dairy

2.1(9 reviews)
1.7 mi
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Amazing service, amazing ice cream!…read more The service here was great. And everyone here was wearing a mask. I'd definitely come back here again!

I love Byrne Dairy generally, but this location is an anomaly. The biggest concern seems related to…read moremanagement - I've never seen adequate staffing, no matter what time of day or night I go in. The line routinely stretches halfway through the store, and they seem incapable of running two registers at once (again, I think that falls on management and inadequate staffing). Compounding the issue, their POS system seems to run on software from the 90s - it takes forever for the card to read (if it does), which of course lengthens the line. Food-wise, they have similar selections to other Byrne Dairy's, but you have to carefully check expiration dates - twice I've bought stuff only to find out at home that it was expired (and yes, second time is on me - forgot to check). Their hot food is aggravating - they have very few items, quickly run out, and quality is wildly inconsistent. Coffee, donuts, etc. all quickly run out and are not replenished, either. Compounding all this, exiting/entering the front lot can be quite a challenge as Milton and Onondaga are both busy roads, but that's not their fault - just a deterrent. Do yourself a favor and pick a other of their many locations. I feel bad for the staff - none of this is really their fault, there's just not enough of them.

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Byrne Dairy
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Tropical Smoothie Cafe - juicebars - Updated October 2026

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