Placed a mobile order so I could just walk in and grab it, but my smoothie took way longer than my wrap to be prepared so I waited 22 minutes longer than the expected ready by time for my smoothie. It wasn't that busy in the store and customers who came in after and ordered in person received theirs long before I did. It honestly seemed like the ticket got forgotten about until another employee saw me still waiting and went over and made it himself and apologized for the long wait. I ordered an All American Wrap and a Peanut Paradise smoothie. The food was as expected and solid. Clean restaurant, I have been to the location before and it always is clean. read more

Tropical Smoothie Cafe - ALL AMERICAN WRAP - Wraps Near Me - Pooler, Georgia

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Whewww I have heard about the wait times at this location and tried not to take that into consideration. I placed a mobile order, which it said it would be ready in 20 minutes. I arrived and there was nothing in the pick up area, so I waited behind a couple in line and finally after 10 minutes someone comes to greet and acknowledge us. The woman said my bowl was being made and they no longer had strawberries yet I saw a whole container of freshly cut strawberries behind the counter. So after another 30 minute wait I proceeded to the counter again and the woman speaks with another woman who pulls my bowl already fixed out of a freezer, no clue why no one called my name or put it in a freezer once done. The woman did apologize and stated they had new staff. I understand training new staff, but there appears to be a lack of communication on roles and possibly delegating tasks. No way this should have took almost an hour, I would have cancelled the order if it wasn't mobile and I didn't have to fight with customer service for my money back. After all this my acai bowl was delicious, they just need alot of work at this location. They have staff, just the flow isn't good. read more

Tropical Smoothie Cafe - Wraps Near Me - Pooler, Georgia

My family and I went to this Tropical Smoothie and the service was horrible! They have 5 people working and it took us over 30 minutes to get our smoothies. Aracely was our server and rude does not even begin to explain her attitude. Do not give them your business read more

The lady who was running register today on 7/22 @12:40 made me feel like I was bothering her by being there. When I ordered she spoke so low I couldn't hear her. I tried to be friendly and ask her how her day was and she was rude. I know sometimes we all have off days. But when you're the face of a business you can at least be nice. read more

Love their açaí bowls.. they are delicious.. I am addicted to them!!Make them up fresh to order.

Serving up Spicy Smoothies My educated guess would be someone who was restocking got cracked black pepper mixed with chia seeds. Cause the dragon fruit doesn't taste spicy Subbed the pineapple with blueberries And subbed the lime with kiwi Both kiwi and dragonfruit do have small black seeds but neither give off a pepper taste or smell read more

Tropical Smoothie Cafe - Cracked black pepper in dragonfruit smoothie - Wraps Near Me - Pooler, Georgia

I ordered online in advance. I arrived at the location and the staff was not very friendly. I mentioned that I had mobile orders, and they were listed as complete in the app. One was finished on the pickup counter but the other was not. I mentioned it and they said it's not ready yet. I stood and waited for 10 mins while they kept making beverages for other customers. They completed orders then acknowledged me again and I asked if I'm ever going to get my order. They looked at my order and the smoothie was sitting behind the counter the whole time. It had not been brought out. I got no apology, just had the smoothie handed to me. It was a bad experience to say the least. The staff didn't seem to have any enjoyment to be there and customers were just looked at when they came in. The location was clean in the lobby but not behind the counter and the ambiance was relaxing. Not a quality experience. Quality: the smoothie was tasty and was made correctly. The quality was as expected. read more

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I was in the mood for a great smoothie and that's what I got! I really enjoyed the mango magic smoothie. It consisted of mango, pineapple and non-fat yogurt. My mom chose the jetty punch smoothie and she enjoyed it as well. Her smoothie consisted of strawberries and bananas. This location does have a drive thru as well. The inside is clean and has plenty of tables to sit down. There were quite a few people inside. The bathroom was clean. The cashier was nice and helpful. Our smoothies came out quickly! I will be back to try something off the food menu! read more

Tropical Smoothie Cafe - Wraps Near Me - Pooler, Georgia

The wraps are excellent and the smoothies wonderful. I really like the Thai chicken wrap. It has great flavor. The green smoothies tasty and the Cappuccino smoothie is really great. read more

Disappointed the system let me order something out of stock on the mobile app. But the staff was friendly, and made a chia pudding bowl with the toppings I wanted on the acia bowl. The chia pudding bowl was so delicious. And I definitely would have it again. read more

Tropical Smoothie Cafe - Chia pudding bowl with different toppings - Wraps Near Me - Pooler, Georgia

I am a frequent TSC customer in various locations. I love writing reviews (I don't like to leave negative ones) and I'm heart broken to say that this Tropical Smoothie Cafe is the WORST location that I have ever visited. I got a green dream bowl and there was a piece of RUBBER in the bowl... yes, RUBBER. It was the first bite and I literally chewed it and am so thankful that I didn't eat it. I love the green dream bowl, but lost my appetite after that first bite. I was on a road trip and they said that the only way I could get a refund/new bowl is if I returned to the store. So I drove out of my way back to the location like an hour later to only be told that I couldn't get both a refund/return. That was confusing and miscommunication as I thought that's what the solution was. I went out of my way for a mistake, which I tried to be nice about to only leave with a customer service experience that left me disappointed... I work customer service as well and I really try to be kind-spoken... but this experience could've been made better but was left feeling dissatisfied. I wish there was clearer communication and more attentiveness towards resolving a situation like this... I love TSC and I understand that mistakes happen, but this was a bad experience. read more

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Tropical Smoothie Cafe (TSC) has been blazing a trail around the Low Country lately! They opened this location in Pooler and most recently in Savannah on Abercorn in the same year! I first discovered TSC when we lived in Virginia Beach many moons ago and liked their healthy offerings among the many chain restaurants. We like to visit a TSC location while we're traveling especially, because the choices of road trip eats is really limited, not very enticing and generally not very healthy! We recently visited this location at the drive thru for a quick boost just before heading over to Tanger for a morning of shopping. - Parking - Center lot. It is located on the small strip of businesses just before you enter the Tanger Outlets on Tanger Outlets Blvd. I believe it's still considered a part of the Tanger Outlets. It's the business on the end and it has a Drive thru! - Vibe - They've definitely gotten a face lift in the past year or so. Not sure how long ago, because we've only been back on the mainland for about 1 1/2 years now, but it's bright, colorful, fun and fresh looking. Exactly what a smoothie shop should look like! - TLC - The lady who took our order and took care of us at the window was very nice. - Sips & Noms - My husband ordered the Peanut Butter Cup with a shot of Whey protein and I ordered the Island Green. His smoothie tasted as usual, but mine just tasted bland. Maybe too much ice and not enough ingredients? I've enjoyed it in the past, but maybe the smoothie maker didn't measure the ingredients properly that day? I would have definitely asked for a new one had we dined in, but we had already made it over to the main Tanger Outlets complex and didn't feel like lopping back. Eh, it hapens. Smoothies are one size at 24 oz, priced at $5.19. Supplements are at an additional cost obviously. The Whey was $0.99. They also have a pretty decent selection of eats that range from salads, sandwiches, wraps and quesadillas. In the past, we've had a variety of things to eat and all have been great. - Kiddos - Kids smoothies are 12 oz at $2.99. My kids love smoothies so they slurped it right up! TSC is definitely a great addition to Pooler and in that area specifically. A lot of people are traveling up and down I-95 and if I was a hungry traveler, I would definitely consider stopping here before some of the other spots, for a quick, healthy bite before hitting the road again! read more

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The smoothie was very bland. Ordered two island green detox and it seemed as though they ran out of bananas and pineapples and just decided to make the smoothie without it. read more

I ordered a beach bum dark chocolate and then was given attitude when I told them a pink smoothie isn't a beach bum but a Bahama mama

I an ecstatic to have one of my favorite food spots finally here in town. I have searched since moving from Florida and the closest was in Jacksonville but today was the grand opening of a new one in Pooler! Being one of the first 50 winners to get smoothies for a year is the highlight of my day today! Make sure to get down and try the awesome natural smoothies of Tropical Smoothie Cafe. Every bit of flavor is experienced in their drinks and the wraps are made to devour cause you won't want to miss a bite. Whether its to detox or workout meals TSC has the perfect blend for you. Plenty of island flavors also to choose from, you'll for sure make this a top spot. Welcome to Pooler TSC read more

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The service at this location is sub optimal. I love tropical smoothie cafe and their smoothies, but a lot of times come here and get ignored or denied service during business hours. 01/16 I was behind a car in the drive thru at 8:56 PM. They served the car in front of me and when I got to the window (before 9:00) they said they were closed. read more

Great news! Starting June 3rd, the Watermelon Mojito smoothie will be back on the menu for the summer! This flavor combo is the perfect summer refreshment! TSC has a great app for ordering and rewards. Download it before your visit and try the Watermelon Mojito! read more

We didn't get food this time but we got smoothies & they were good & filled to the brim. It was pretty chill inside. We got our smoothies fairly quickly. read more

Not bad. Solid smoothie place with a decent selection of sandwiches! Our first time here and I enjoyed my mango magic smoothies. The size is pretty big. Overall quite happy with the experience! read more

It should not take 14 mins to make 2 smoothies. We were the only car in the drive thru and only 1 customer in the cafe. The server Sequoiya acted like she did not care to be at work. When handing us our smoothies she just said "here you go". Horrible customer service especially when we had to wait so long with no apparent reason. Once we got our smoothies there was no taste at all. I order the same smoothie every time and this was by far the worst. read more

Tropical Smoothie Cafe - Blimey limey - Wraps Near Me - Pooler, Georgia

Good smoothies. But not worth waiting 42 minutes for. Also watched people come in after me and get their smoothies like 15 minutes before I did. read more

This review is strictly based on the customer service...or lack there of. I walked in instead of going through the drive thru because there was a sign on the drive thru stating they were out of some items (one of them being sugar) and I wanted clarification before waiting in line. I was the ONLY customer on the inside and immediately saw 4 employees. One was working the drive-thru one was right up front restocking some items and two (a male and a female) were in the back, but I could still see them. I stood there for about 30 seconds before I said, "HELLO!" The girl in the drive thru was seriously busy and never had time to look my way; the girl restocking items right in front of me finally looked up, smiled, and cheerfully said, "Oh, hello!" and shuffled around quickly to get the girl talking to the boy in the back to help me because she was not "on register." The girl from the back, however, came out looking very annoyed that she had to leave her conversation with the boy and never greeted me or even acknowledged my presence. I was so appalled. When I turned to leave and was heading for the door, one of the girls finally said, "Can I help you?" Really?? As I'm leaving?? No, you could've helped me when I walked in 2 minutes ago. I replied, "Don't even worry about it." as I walked out the door. There was no adult in sight and these teenagers seriously need a lesson in customer service...or just plain manners to at minimum smile or greet someone as they walk through the door. Very disappointing. read more

This is probably the worst Tropical Smoothie I have ever been to. The server Jessica was rude and the food is taking forever to be ready. The bananas and apples were very bad. We ordered a sandwich and a salad; 20 mins later we got two sandwiches. They offered to make the salad but we didn't want to wait another 20 mins to eat so we jus took it. That was the longest wait ever for a tropical smoothie. This is the worst tropical smoothie I have ever been to. I will never come back to this Tropical Smoothie. I'm very disappointed. read more

Tropical Smoothie Cafe - Bad apples and bananas - Wraps Near Me - Pooler, Georgia

Prices are very still. Overall 1 price, 1 size, easy choices and taste for everyone. Healthy and fresh. Great place for health conscious individuals and great for children. read more

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Trying the limited Cajun Shrimp Salad. Its good. Good Cajun heat and kick. Smoothie are good. Tasty and quench's you thirst. Very clean environment. I will be back. read more

I didnt get it today but I tried the super green ceaser wrap and it's delicious. It has crunchy parmesan cheese bits inside the wrap, they're really good. This time around I ordered the Buffalo Chicken, except I asked them to put it in a bowl. The bowl is about medium size, you will find its a lot more than a normal side salad. Unfortunately they forgot to add tomatoes. The buffalo sauce that comes with it, is creamy and thick, also very spicy. Its good but I wouldn't order this product again. My go to smoothie is the Island Green, delicious, light and refreshing. Not as sweet as other smoothies I've tried. read more

We LOVED the smoothies here. We stopped in the drive through after dinner to check out the menu and we decided to order. The smoothie sizes are more than satisfying, the flavors are varied and fun and the cups are substantial and easy to hold. A weird consideration but honestly, we noticed it. I had the Mocha Madness and it was a strong and sweet coffee drink, ice cold and delicious. My kids had Mango and Lime and Strawberry flavored ones, can't remember exactly, but they said they were delicious and larger, which they never do. It has a great menu for food too, lunches especially. read more

Very disappointing to wait 5 minutes before I was acknowledged. However, I witnessed a young man spraying a cleaning solution on a sign while ingredients were sitting on the counter behind the sign that he was spraying. I mentioned it to him and he said it wasn't getting in the items. Not true...I left and I really wanted a wrap and smoothie. read more

The smoothie is ok. I've had this particular smooth made better at other locations, but they took forever to take my order. Very bad customer service. Everyone had an attitude. read more

Tropical Smoothie Cafe - 24 oz. Bahama Mama Smoothie - Wraps Near Me - Pooler, Georgia

I always comment and give a good review if a restaurant blows me away! I haven't actually tried their food yet but today I got the super food island green smoothie and it was the best smoothie from anywhere that I've ever had!!!! I'm picky about my smoothies which is why I normally make them at home but I have finally found one from a restaurant that is amazing and also doesn't taste like it is full of sugar. I can actually taste the fresh ginger!! Kale is soooooo good for you but I hate it in smoothies usually because it's so gritty and I barley get that in this smoothie but I know it's in here. This is a very refreshing and filling smoothie. Next to this smoothie, Panera was always my favorite but Panera's smoothies have a lot of sugar and aren't that great for you. I LOVE THIS SMOOTHIE. Now, I've got to come back and try their food! read more

Tropical Smoothie Cafe - Island detox super food smoothie - Wraps Near Me - Pooler, Georgia

I've been to this location twice and haven't had any problems. The staff welcomes you in and they're quick.

The smoothies and food are delicious but the service is painfully slow no matter what time of day and the prices are inconsistent (same order, different price every time) read more

What a treasured find. The place is new sneaking into the large outlet complex. I am glad I happened to see it. The food is customizable and has many options. The staff is THE BEST! So nice and makes the food with care. You know we will be back on a regular basis. PS the food is quite healthy too. read more

I went today around 3pm, ordered a Mamba smoothie, a cup of ice, two wraps and a flatbread. From the time I paid and got my receipt, I waited 17 minutes for the drive thru attendant to tell me that it'd be two more minutes. I asked if there could be a coupon, refund or something... for waiting 17 minutes in a drive thru. He closed the window, popped back with my final wrap and said "I'm sorry"... I was shocked that they didn't offer a free smoothie next time, or anything. They are new to open, so I totally get that things are slow, but they need to be prepared with a coupon or something to ease the sting a little bit. Wouldn't likely return to the drive thru for sure. Food tasted great. But not fast food for sure. :) read more

Food is ok. I was randomly charged for a tip that I did not solicit! This is stealing, Tropical smoothie!! Wait times are beyond long in the drive thru. Be prepared to wait at least 20 minutes read more

i genuinely love this place... i just don't understand why the wait is consistently so long! today i got in line at 4:29, after two cars in front of me left i finally got to place my order, it's 5:00 and i finally got my food... that's insane! Especially considering there were only 4, maybe 5 cars in front of me to begin with (2 of those ended up leaving) and the inside had one customer at the counter. again, i love the food and the smoothies and i'm willing to wait when and if i have time.. but it would be nice if they were able to find a way to speed up the process read more

Everytime I have placed an order on their mobile app for pick up, my wrap is never made on time. I make the mobile orders ahead of time so I can just pick them up while I'm on my lunch break and not waste so much time. I placed an order at 12:45pm for my order to be ready at 1:00 pm. When I arrived at 1:02 pm, my order was not ready. After waiting 15 minutes my order was finally ready and I have now wasted 15 minutes of my break waiting when my order should have already been ready. When I arrived back at work, I opened my wrap and I had requested no pickled onions.. and there was pickled onions. I'm very upset. read more

Terrible service, the drive through is a joke don't even bother waiting unless you want to wait an hour before they even take your order

Problem #1, They we're out of Ginger and no offer to supplement another item. #2, we ordered two smoothies,a Detox Island Green and a Paradise Smoothie, unfortunately we tasted them after we left and they were both extremely watered down! what the heck? Not happy at all, simply felt like a waste of my money. read more

This establishment does not even deserve a . I am a frequent flyer of visiting Tropical Smoothies in various locations. During my visit to this location yesterday, I was absolutely appalled at the lack of customer service, product and two specific employees attitudes. I ordered 2-smoothies and a chia smoothie bowl. After 35 minutes, I still did not have my full order!! During this time, I sat at the counter watching them make smoothies. Another gentleman and his family were sitting there as well. The gentleman's wife gave the employee (reddish long hair) a compliment on her nails, the employee was very rude, with a dirty look to her and a loud huff, their 2 little girls didn't understand "why she was mad at their mom for being nice?" I watched one employee with multiple face piercings, try to look busy, putting multiple sticker orders on the pitchers about 12 of them without completely 1 order for about 10 minutes. Then she proceeded to do 4 orders (pitchers) at once, barely putting any product in the smoothie, trying to remember what she put in each pitcher, with shrug of shoulders, randomly picking stuff to put in. My Island Green, with barely any greens, she proceeded to put 4 large scoops of ice in it. I said to her, if that's my Island Green, I do not want 4 scoops of ice. She rudely looked at me and ignored me, putting it in the blender. I continued to watch them beat the blender repeatedly over the next 15 minutes, adding more sugar, water, trying to get it to blend because it had way too much ice. I asked 3x to start my Island Green over, with no response & just a look. Meanwhile, I was handed my chia pudding bowl, blended all together in a smoothie, not a bowl as ordered. My other smoothie I was handed about 25 minutes into this ordered was so plain no taste, again very little fruit added. At 35 minutes still without my Island Green, a chia pudding bowl blended as smoothie & my Bahama Mama tastes like ice water, I demanded a refund. It's obvious these two employees do not know what customer service is, not respect their jobs and is clearly hurting this establishment. There were 4 other customers that were as unhappy too. This establishment is a disgrace to the Tropical Smoothie franchise and quality standards/services other locations hold. read more