Loved it! The smoothies were amazing! ! Especially great for GLP-1 users as they have protein options. They even have non-dairy proteins-which is fantastic for me and so many others too. Definitely check this place for meal replacement drinks! Service was top notch. The ambiance is hip and fun. read more

Tropical Smoothie Cafe - Me and my Cherry Dragon smoothie. - Sandwiches Near Me - Naples, Florida

The service was amazing. The staff were very attentive. The manager was helping us decide what to order. They were crowded but the line moved fast. It has a clean casual atmosphere. The food was fresh and delicious. A definite spot to grab something refreshing. read more

Stopped in here to get a much needed protein boost. I ordered Chia banana boost. It's huge and delicious. Staff very friendly and service was efficient. read more

Service I received was really good. I was actually sent to the wrong location and I called the location and let them know I was at the wrong location. They were kind enough to not make my smoothie because I ordered online and held off a few moments so I can get it fresh. Thank you to the staff and team. You guys did a wonderful job. read more

Paid thirty bucks for mediocre smoothies--then they auto-added a five-dollar tip I never asked for. Counter service, no real help, and the cashier was straight-up arrogant, barely smiled, acted like we were bothering him. Felt ripped off and disrespected. One star, never again. read more

I was very disappointed with the customer service. I ordered a 3 cheese dilla with no chicken, It ended up having chicken on it so I told the lady I wanted no chicken and she said "well we already made it." As someone who works in the restaurant business this isnt how I would treat customers. read more

There policy sucks ask the to do me a Aqai smoothie but they couldn't because they didn't have blueberry, I said do it without but he said that they couldn't??? foods hmm well it's there but not any wow effects but filling up the tank read more

Tropical Smoothie Cafe - Sandwiches Near Me - Naples, Florida

Lots of gluten bewares but staff very kind to make sure and check ingredients Caesar salad bowl with fake chicken (beyond meat) excellent Lots of chicken I couldn't finish Came with Parmesan chips but had gluten ( glad I asked tho sounded yummy. My dogs will get a treat tonight ) Hubby got 2 chicken clubs sandwiches and loved them. Came with baked chips Frito lay but beware they add sugar, more than salt ( why?) Mine came with bbq chips and again I could not eat it, barley. You can pick fruit if you want That's ok, tried the new almond smoothie Mango, tasted weird def not like you expect for mango. Won't get it again but I also not feeling well so it is fused with lots of greens Had $5 credit from points, use the app, it's free and fast Staff super nice And patient Just need to change the garbage can from lunch, could use more than one Mr manager Eat inside or out read more

I hope this was just an isolated incident, but we went Friday afternoon for some smoothies and not one but all three of our smoothies tasted watered down. I can't put my finger on what was missing, but after I sipped most of it what was left was very slushee. I've visited Tropical Smoothie quite a lot and but normally frequent the one off Immokalee Rd and Collier Blvd. never had a problem there but the one off Pine Ridge and Airport was disappointing. Could have just been that day, hopefully this isn't the case all the time. read more

Terrible service. Waited 45 minutes for delivery. When food arrived, smoothie was melted and spilled all over the sandwich making it soggy. Called store and they can't do anything. I asked if they would just send new and they said I'd have to pay for it. STAY AWAY read more

Tropical Smoothie Cafe - Melted smoothie on sandwich wrapper - Sandwiches Near Me - Naples, Florida

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Place has great smoothies. They could though work on keeping the place a bit more cleaner.

I saw it had 3 stars and I was like.. it cant be that bad. It was that bad. They had a massive spill on the floor, the workers had spills and stains on their shirts, they did not change gloves after every order (even the cashier), they burnt my sandwich, and walked incredibly slow. The smoothie is fine but I would never walk in there again. read more

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Service is sub par here. If you pre order on the app, they don't have a fridge to hold it cold while it waits. Last time I ordered on the app it said it would be 30 minutes to be ready. I arrived 2 minutes after the ready time and the drinks had clearly been sitting on the counter awhile. One of them was about 2 inches from the top and both were melted. I submitted a complaint and never received a text email or call to rectify. I will never order from that location again. Buy at your own risk read more

Very good place. Stuff friendly and nice. Food fresh, delicious and healthy. A lot of smoothies and sandwiches

20 minutes for a smoothie...ordered at 12:26 and didn't get it until 12:47 and only because we spoke up! I understand it was busy but to wait that long for a smoothie is unnecessary. In response to T Smoothie...what more details are needed? It was a choc peanut butter smoothie with flax seeds. I find it offensive (and a ploy) to ask your customers to spend anymore wasted time than they already have in order for you to make improvements - ask your employees! read more

The service is always extremely slow. The staff do not change gloves or keep the interior clean. The floor is always soaked for some reason. Every time I have ordered a smoothie here it is extremely frothy and missing flavor. I order the same smoothie at other locations and it is flavorful and has ice. It seems like the staff are miserable and do not care about the quality or service they provide. read more

Honestly, I just don't see what the hype is about Tropical Smoothie. I've had both their smoothies and food, more than once, and neither are great. All of their smoothies are served in the same size cup (large) which contains so much ice that it tastes like you're drinking an Icee. I've tried several flavors (Blueberry Bliss, Sunset, Island Detox, etc.) and there was nothing "smooth" about any of them. I MUCH prefer the creaminess of Planet Smoothie's, which is just up the street. The only food I will eat here now is the hummus wrap, and that's when I'm forced to get food here because everyone at work is doing a group lunch... The "chicken" used in all of their dishes tastes like fake, processed, frozen plastic. It's pretty nasty. I'm giving them 3 stars because it's always been clean when I visit and the customer service was OK... I do not recommend this, or any Tropical Smoothie. read more

Love it good service by manager because grub hub sucks and no longer services them but he still filled my order

I used to come here all the time a few years ago and the service, smoothies and food were great! I went today and specifically ordered something without bacon. The lovely gent at the counter repeated it twice to me.. no bacon. Get my food to go and get home to eat it........ BACON alllll in my flatbread. Baked into it. Epic fail. Might as well go to sunrise cafe in your in this hood. read more

Not a fan. Usually their smoothies are decent. But I think they're understaffed because my smoothie was super icy and watery. They accommodated to my needs but the staff seem miserable. I waited 15 minutes for my smoothie and very disappointed with what I got. read more

forgot to review this when we went there so here's the review yummy wraps mom and I had shared the chicken Thai lettuce wrap yum she had a smoothie and since I can't drink anything cold I asked if I can buy a Diet Pepsi next door at Walmart the guy behind the counter said sure. We will be back soon food was delicious read more

Tropical Smoothie Cafe - Yummy wrap - Sandwiches Near Me - Naples, Florida

Garbage can was full, floor was a bit dirty and needed to be swept, 1 out of 2 bathrooms is out of order, and the only one in working order is out of towels to dry your hands.There are 3 people behind the counter working, no one else here except us so there should be someone taking care of this read more

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Really liked this place. Smoothie was tasty, quesadilla was yummy and prices were right. Cheap, actually. Service was fast. Great for a light meal or big snack. Liked this place and will be back for sure. read more

Ordered to go. Sandwich was made wrong. Brought it back and was accused of not buying it at that location. Refused to remake the sandwich. Our company goes there all the time. We are no longer choosing that location or tropical smoothie. Horrible customer service. read more

Nobody wanted to work. Took 20 minutes for 1 smoothie. All the employees are screwing around on a chair in the back. Don't waste your time. Smoothie wasn't even blended- needed a fork. Annoying read more

Great place for vegans! I'm having the hummus veggie wrap. It's loaded with veggies, hummus, avocado and rice. I added Beyond Meat chicken for an additional $1.50. So worth it! Very generous portion. I've also enjoyed this at another location in a bowl. read more

Tropical Smoothie Cafe - Hummus veggie wrap - Sandwiches Near Me - Naples, Florida

This place. I told the front counter girl that I had a fruit allergy and she said they would make it in a different blender, somehow things got mixed up and I ended up with a PB Cup smoothie that gave me an allergic reaction. I had to pull over, call for help and soon my husband came, he not only called the store but when he called he talked to a lady that was so rude and claimed she was the "assistant manager" and she said "there was no cross contamination, your wife is making it up." TELL ME TROPICAL SMOOTHIE HOW DO I MAKEUP GOING INTO AN ALLERGIC REACTION WHEN YOUR SHAKE THIS THE ONLY THING I HAD CONSUMED THAT DAY?! The idiot is lucky I don't sue, listen to your customers when they say they have a good allergy. read more

Went in and placed my order, went to pay with a gift card and was told, "We don't take gift cards." Asked to speak to manager, was told, "the register isn't working for gift cards. read more

Great every-time I order! Island green smoothie is a must! Chipotle chicken club are both my go too!

Very bad place also very nasty never empty the trash can the is by the door the employees don't care and they are rude they never answer phone and also they never clean windows will never eat there again Flies everywhere this place has gone downhill if used to be a nice place but he's not anymore you better pick other location instead of this one because if the out side look like that imagine how it looks on the inside also imagine how they prep your food the flat bread taste awful and the smoothie taste like the fruit is been out of the fridge for days I wouldn't recommend people to be here as soon as you walk in the place you can feel the floors all sticky like they mop the floors with dirty water and they do not use any type of cleaner this place probably need different management read more

I wish I could do a separate review for the product and for the appearance. Let me start off with the product. The smoothies from this franchise are always amazing. In fact, when I went down to Florida to vacation, I knew I had to make time for a stop. Here, even the more unhealthy smoothies aren't THAT bad for you. Regardless of their nutritional value, you won't go wrong with most of the smoothies here. Plus, if you are looking to keep it healthy, you can order a smoothie that's light on calories and packed with protein. Even better? They also have a variety of healthy wraps and other food that you can order. Finding a place with healthy smoothies isn't the rarest thing in the world, but having a restaurant where you can order tasty, healthy smoothies AND food makes it clutch. Everything looks and tastes fresh at this place. It truly makes eating healthy easy and is not too terrible on the wallet, either. Now, as for this particular location, I found it to be a little dirty. It wasn't enough to cause me to turn around and walk out, but I would probably just head to another location in the future. It was also crowded, so make sure you account for that when estimating how quickly you can order food and head out here. read more

Husband and I were indecisive for about two hours until we decided to try out the new location here on Radio Rd and Santa Barbara Blvd. We got the chipotle chicken flavored, tzatziki steak flatness, kahuna meal, a blueberry bliss smoothie and jetty punch smoothie. Flat bread she are awesome!!!! And the smoothies are on point lol great location!!! read more

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Remember to bring a sweater with you, because they blast the AC, and a smoothie will give you the chills! :) The Hawaiian Breeze smoothie is perfect for a hot summer day. read more

As I'm sitting here back in Washington, DC writing this review, my heart is slowly breaking. I'm staring at an empty Tropical Smoothie stay-cool cup and wishing I was back in Naples. There is absolutely NOTHING better than swinging by the TSC on Airport Pulling Road before a day by the beach/pool for a delicious, refreshing, and rather filling smoothie. I am partial to their Hawaiian Breeze and Pineapple Delight, that I swear, the staff at this TSC location makes with a little extra love for me. Anyone who knows me knows I'm a sucker for cleanliness and bugs can be a big problem in SW FL, but TSC is always spotless when I walk in. No matter how busy they are, the tables are always wiped down and the counters are clean. Unfortunately, this has not always been the case at other TSC locations. The pride this particular TSC's staff take in the appearance of their store and their interactions with customers shines like no other. Service with a smile is one thing, but when the staff get to know you, your likes and what your activities are - that says a lot. And in watching their interactions with other regular customers, I know I'm not the only one. While I can't speak for every TSC location, I can safely say you will not be disappointed by this location! I'm wondering if TSC would consider sending some of these employees to open a TSC in my basement or backyard? **Note: only gave 4 stars because smoothies are the only thing I've had the pleasure of tasting here, never the food. read more

Waited on the phone for 5 minutes on hold without them even putting me on hold. Had to listen to two of your employees talk about their life and who was driving who and taking someone's car somewhere. Horrible service. Also had to listen to her take another customers order while I was still on the phone read more

I only come to this tropical smoothie when it's my last option but regret it almost every time. They're always so slow and never listen to your order. Every single time I come in, everyone else's smoothies and food are out 5 minutes before mine. I used to work at a tropical smoothie over 2 years ago and we never treated the customers the way they're treated here... Too much of a rush and never pleasant at the counter to talk to. read more

I've been at this location several times and it's always the same. Customer service not very friendly and they manage to mess up the order very often. Last time we got two out of four smoothies wrong (not a different smoothie, they didn't put couple of ingredients in!). They didn't even say "sorry about it", nothing. The whole place is kind of dirty, needs some serious update! I'll definitely go to a different location next time. read more

HORRIBLE SERVICE!!! Got my whole order messed !! They first messed up my ordered then my sandwich didn't even have food in it !!! The people there are sooo young don't know how to work !!! read more

The cashier Eva I believe was her name, was very friendly and had my order ready and asked if I needed a cup holder for my two smoothies which I did and forgot to ask or even think about it! She was on the ball! I appreciate her friendliness and because of her I will come back!! :) read more

Stopped in Friday night for the free smoothies if you wear flip flops (For the first day of summer). We decided to grab dinner while we were here. The smoothies were really good, and the food was surprisingly really good too. We didnt expect much, but my wife loved her salad and I really liked my sandwich. The service was really good and the employees very friendly. Prices are reasonable. Will be coming back again! read more