if u love pesto like me i recommend their chicken pesto flatbread (yum!!) and combine it with any smoothie of your choice but if you prefer something else they also have some wraps and acai bowls to choose from Their service are pretty fast and the crew are very friendly They always greet you the moment you walk in the store Definitely i keep coming back read more

No matter what time of day I visit, the wait time is always long. They often have cars pull forward and wait for their orders, but this actually causes the line to back up and blocks other cars from getting through. The smoothies are good, and I have no complaints about the customer service, the staff is always friendly. I just wish the drive-thru process was handled a little better to keep the line moving efficiently. read more

First time going to this new location. It took way longer than it should have considering I was the only order. When I got home it was burnt. I kinda can't believe they served me this. read more

Tropical Smoothie Cafe - Thai Chicken Wrap - Juice Bars & Smoothies Near Me - Jacksonville, Florida

brew customer service floor is dirty. Food took like 20 minutes and I was the only person there this worker named Izzy ultra mega rude like I'm not sure who spit in her cereal read more

After filling out the form (thank you for letting me know), I was emailed by Christy letting me know they'd be happy to remake the breakfast to make it right. The breakfast quesadilla was completely different, in a good way! It was filled with ingredients and cut this time. It was very tasty. They also remade my PB crunch bowl so I could have both things again. I enjoyed mine and made my 14 month old a version of it at home, although he shared a couple bites of mine, so we could have our PB banana yogurts in tandem. Thank you for making things right, it was a good experience! read more

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Drinks are good, but not my favorite location because I like to come to Tropical smoothie to work. And there aren't really any outlets here. read more

Tropical Smoothie Cafe - Ohana Breeze - Juice Bars & Smoothies Near Me - Jacksonville, Florida

Love this place for post workout treats. Lucky for us this location is mile and half from our house. They are always working hard and fast here. No matter how long the line. The waits are always reasonable. They have to many drinks to brag about what we get here. Just know, none are bad to us. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Jacksonville, Florida

While all my food was made within the estimated window the cost was almost $40.00 and the quality of my quesadilla was terrible. I have ordered it from many different branches before and this was the first one I have ever received that was inedible I'm very disappointed. read more

Fast and a good pickme up Its a good place for lunch on the run Berry acai smoothie is awesome to keep the dr away read more

Taking very long to order. There's no one at the window is wasting my time. I'm standing in the drive-through. He saying hello, and he won't let me order. Seems like they don't really care. Also, they don't have chocolate when it says it read more

We went all day without eating while shopping for our home so we decided to stop here for a quick bite to eat. The teenage staff were very nice and were handling the drive-thru and the inside register just fine. I got the Chicken Chorizo Wrap (chicken chorizo, rice, black beans, smoked cheese blend, crispy southwest tortilla strips, romaine & creamy avocado dressing, toasted flour tortilla) and a Chicken Chorizo 'Dilla (chicken chorizo, roasted pineapple salsa, queso blanco, cheddar & smoked cheese blend in a pressed flour tortilla, roasted tomato salsa on the side) simply because it sounded really good. I also got a Blimey Limey (strawberry, pineapple, orange juice & lime) with an edible lime straw. Both were really good but if I had to choose one over the other I'd say the 'Dilla was better, probably because of the mixture of flavors, sweet and smoky, cheesy with a mild spice. The smoothie was also goot. Definitely just what I needed right then and there. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Jacksonville, Florida

I love tropical smoothie. It is close to my house, great offers in the app and today I have a free smoothie as part of t mobile Tuesday. So many customization options it's hard to get bored. The staff is friendly and helpful. read more

Tropical Smoothie Cafe - Smoothies before the gym - Juice Bars & Smoothies Near Me - Jacksonville, Florida

Tropical Smoothie Cafe was one of my favorite places to visit in my JAX days past. I made my first visit to one since coming back to JAX over the weekend and from the moment I stepped in, hearing the loud grinding noises of the mixers, the large crowd inside and the cars at the drive thru, I felt like nothing had changed! It was a joy to see! But the ultimate test would soon come after tasting my favorite smoothie - the açaí berry boost! I practically lived on those a few years ago! Well, I will say here that the employees were very courteous, patient, and saw to it that our needs were met. I was comfortable taking my pics for this review and the smoothie and two other items from our order arrived pretty quickly. I will say that my açaí berry boost was AWESOME! It was balanced and mixed perfectly! (I had protein for an add-in.) There were zero little icees in it. Also, the chicken chipotle flatbread and green dream bowl were certainly just as well-made as the smoothie was. It kind of felt like those times past. I can say that for a large shop, there isn't as much seating area as you would expect. The counter and food prep area take up a lot of space, along with the drive thru slot by the window area opposite the cashier side of the counter. The tables and chairs are all metal, so that may be a hindrance on the comfort side for some. But I can say we were fully impressed and happy with our experience on this day. Of course, I'm planning more visits to these TSC outlets in the days to come! Recommend: HIGH read more

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Always the slowest location. These people are slow and unorganized. Could use a pep in their step. I need to remind myself to stop coming to this location. read more

Why even have a drive through option if you are only able to serve one car every 15 minutes. this has been my experience every single time at this location. read more

Always a pleasure. My daughter has gotten into smoothies lately. She seems to be a fan of Tropical Smoothie. She likes the Jetty. I switch my smoothies out since they stopped selling my favorite. (Strawberries and peach) You can never go wrong with the Southwest burrito. It is my all time favorite. We tried the strawberry chia lemonade today. Not too shabby, we will definitely order this one again. Staff is always friendly. Beware though the drive-thru is always insane and the parking situation is not the most desirable. I am not penalizing them because they do a great job with the service and food is always consistent and good. read more

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Doesn't matter how many times I order from here online or come here, staff always has an attitude problem, and when I order there's either something missing, or my wrap/flatbreads are loaded in so much dressing or sauce that it spills onto everything else in the bag. Food itself is ok, but the way it's prepared is frustrating because I'm not paying for a literal gross explosion where half the food isn't even in the packaging. Customer service is trash. I don't know if yall just have too many teenagers working there that don't take anything seriously but the routine is getting old and ill make the extra 10 minute drive to another location just so I don't have to deal. read more

My husband and I always love a good smoothie and we have tried a ton of places but none of them hit home the way tropical smoothie does! Even my 2 year old son love tropical smoothie and we get him a child size smoothie. On the weekends, when we run errands with our little one we grab a smoothie to go to keep our energy going and our bellies full. These smoothies are the equivalent of a meal. My go to smoothie is "Hawaiian Breeze" which consististe of pineapple and oranges with yogurt. This item is no longer on the menu but my absolute favorite. My husband likes to switch it up between "Mango Magic" which consists of mango, pineapple and orange topped with yogurt or he gets "peaches and silk" which consists of peaches and yogurt. This will continue to be a staple in our weekend routine. read more

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I wanted a healthier option for lunch today so decided to try their sandwiches. I wasn't disappointed with the chicken pesto Flatbread. Tasted really fresh and good. Line is always wrapped around the building. read more

Tropical Smoothie Cafe - Drive thru - Juice Bars & Smoothies Near Me - Jacksonville, Florida

Yesterday I placed an pre order for a Bahama mama tropic bowl. I picked it up early, it was already sitting out (that should have been a sign). I get it home and it's soupy. My bowl is sour. Not only that but it was missing all the toppings it only had coconut on top. I tried calling the restaurant no one did not answer. I am so disappointed. I couldn't even go back to the restaurant cause I had to go out of town. I'm so mad I was really looking forward to my bowl. read more

I've visited this location a couple times now and service usually is below average or average. In the evenings staff are usually not as friendly or friendly at all verses going there in the mornings because there seems to be teen workers there. Maybe they don't like their jobs very much? This very last visit was the first time I remember getting a smile from a worker (cashier). The food is not very good. Items are made to order but they either don't have much taste eventhough it's smothered with sauce or just taste really processed. I do appreciate that they use sustainable packaging for their food items. Wished they would carry that through to their smoothies. I like their smoothies better than the food. I usually get the Island Green. It's surprising sweet and you wouldn't think that looking at the color. Smoothies cost less if you purchased a food item but given I haven't looked anything I've ordered, I dont think I'll take advantage of that deal and just order during happy hours instead. The store is usually clean and has an island decor. Orders are usually processed fairly quickly and now they have a drive thru for added convenience. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Jacksonville, Florida

Went through the drive through. Smoothies are spot on. Food is great. For as busy as they get at certain times in the day, service is always fast and friendly. Highly recommend. read more

First time trying this place and it must've my new favorite health drink place. I ordered an avocadala for my mom since my dad usually makes a similar smoothie for my mom, and I ordered an Island Green. My smoothie made me feel cleaner and more refreshed and it was good! Great service! There is something about when a server says "Have a Blessed Day" that puts a smile on my face and starts my day off right! Have a blessed one and have a smoothie! read more

Terrible terrible terrible!! The lobby is closed and only can order from drive thru. It's so slow and has traffic backed up with supply trucks blocking traffic because of this. If I were not 30 minutes invested i would leave but it's sad burning gas and waiting because of the delay. I wish I had not committed to this but lesson learned! read more

Very very very slow service even with an abundance of workers. Smoothie is great as always, but the wait is absurd! read more

When I ordered my smoothie there was only one person ahead of me in line. I waited 15 minutes while 3 people who came in after me were served. One of the workers was showing his new tattoo to another worker. One young lady spilled fruit all over the floor and everyone was stepping all over it. It was pure chaos in there. I won't be back. read more

This place has one of the worst and slowest services I've ever received. I waited 15 minutes in the drive thru at the speaker before someone took my order Then when we got to the window to pay she had my order wrong. Then I had to pull up to wait another 15 minutes ...... this is incredible .... Safe to say I will not be back. And the crazy thing is they have like 15 people working in there I saw. What is everybody doing?!?!? read more

Great smoothies and snacks selection. I ordered the sunrise sunset MMMMMM so good and refreshing after a sunny day I wanted to order the peanut butter banana crunch tried it before but they were out. Very convenient with a quick service drive thru!!! read more

Review strictly based on service. Avoid. Unless you have an extra 45 mins to wait in the drive through. Mind you, there were only 4 cars ahead of me. RIDICULOUS!!!! Definitely need to re think your system. Should not take so long to ORDER a smoothie. read more

Got my order completely mixed up obviously I find out after I left and hit the highway, food doesn't taste fresh literally we trashed the entire order and had to go somewhere else to get food read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Jacksonville, Florida

I had went through their drive-thru earlier today and asked for a drink with mango instead of strawberry because of my mild allergy. I was told "sure" by the young lady and when I pulled up to the window, she had given me the drink. Before I could correct her, she said called me a "picky bitch" to her coworker then closed the window in my face. I am usually an avid customer at this location but it's quite obvious this new team are not very professional. read more

Smoothies were delicious, customer service was terrible.not sure if everyone was just having a bad day but I felt very unwelcomed when I stepped through the door read more

Went through the drive through. Walked away with my credit card. The kids were unprofessional but I'd be their friend. Smoothie is good. Wraps were like burritos! They were huge and delicious. It was so juicy I was slurpin that thang. They did have us pull forward for no reason though. And we had to repeat our order 3-4times. read more

Walked in today with only two customers inside and took way over 30 minutes to get a burrito and a smoothie. Take care of inside customers first before on line orders please. Five cars in drive thru were out before I received my order. Definitely not organized. Split your cooks between both and it may run a little smoother. read more

This is fast becoming one of my favorite places to eat. The Chicken Caprese is a must try for anyone who hasn't tried it! The menu has it down as "Grilled chicken, fresh mozzarella, parmesan, tomatoe, pesto, and balsamic glaze, pressed to perfection." And this is where we step in and add, "Amazingly delicious! The combination of flavors in each and every bite will keep you coming back for more!" I have tried the Jerk Chicken Bowl and the Chicken Pesto, and I've been very pleased with how well the meals are put together (they even LOOK tasty!), the speed of service is always right on, and the flavors are too good to describe. We also always get smoothies when we go. I've had the Acai Berry, and one or two others, but the Acai Berry is my favorite. But make no mistake about it... Tropical Smoothie has been around a while, and yes, they serve up delicious, healthy smoothies... But they also have an amazing menu of sandwiches, wraps, bowls, flatbread, etc, that is unique enough, and healthy enough, and tasty enough for me to give this place 5 stars. If you want an amazing sandwich, or wrap, try Tropical Smoothie. You won't be disappointed. read more

Tropical Smoothie Cafe - The Chicken Caprese - Juice Bars & Smoothies Near Me - Jacksonville, Florida

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If you want a water down smoothie, you will love this location. The service was very fast, but the 3 smoothies ordered are very NASTY. The young lady needs to go to Riverside for training. I had to give a star. My opinion - 0. read more

This place is very gross and filthy. I went in and ordered a smoothie the floor was sticky I could barely walk. There was a dark haired woman in the back who looked like she was scratching her butt as she was making food. I was completely disgusted I think the health department needs to come check on this place. Avoid this mess at all costs. read more

Last time I got a smoothie there was plastic gooey pieces in it. So disappointing. No one working there really cares about food safety, they are just there for a paycheck read more

My husband and I usually go to this tropical smoothie and we are usually very satisfied with the service and food. The other day my husband went and got me Tropical Smoothie because I was craving it really bad. When he came back with the food we noticed that they forgot to give us a cookie and receipt. He called and told them politely " hey looks like they forgot to give me the cookie that I ordered and the guy at the drive thru window forgot to give me my receipt" A girl was the one who answered the phone and this is what she said with a low energy voice " he was probably busy If you want to come back and get your potato chips that comes with your meal you can if you want a cookie it will be extra because it doesn't come with the meal" No apology, nothing just "come back and get your stuff we are busy attitude " I have years of customer service experience, I use to work for Disney. I wonder if someone in Disney answered with a low energy voice to a guest like that would Disney be so well known like it is today. I don't think so. Learn some customer service skills. At the end of the day we are PAYING customers a service should come with the food, well that is if you want to be successful in the industry at least. It only takes ONE bad experience to lose a customer for life. read more

Brandon made my morning today! His energy is infectious. There was a line of cars when I arrived but service was still speedy.