My favorite coffee shop I have ever been to. Wow- service, food, ambiance, coffee. Incredible. I…read morelive in Florida but visited here in July of 2025. I had a salted Carmel latte and I think about it everyday. It's now January of 2026! Lol.

The cafe seems far more invested in cultivating an aesthetic than delivering quality food or…read morehospitality. Service feels slow and strangely disengaged, as though customers are interrupting the ambiance simply by ordering. What should feel warm and welcoming instead comes across as performative and inattentive. The food is especially disappointing considering the prices. The sandwiches are remarkably small and underfilled, leaving you wondering whether you accidentally ordered a half portion. The salads are even worse, which is essentially a pile of arugula. For a downtown business surrounded by residents and neighboring businesses, the lack of inclusion for the community and the repeated disregard for basic city noise expectations is difficult to ignore. Ultimately, Flint has several coffee shops that provide better food, better service, and a far more genuine sense of love for the community here.

The best coffee shop around Flushing! Their special drinks are always so creative and the staff is…read morealways super friendly! Super cute exterior and interior. They have fun little games you can play inside while you wait and a counter with barstools facing out a window that is a nice place to get some work done. I would highly recommend!!

AMAZING! Best craft coffee in Genesee county. I believe they use Fireside coffee. Super friendly…read moreand decently priced! My weekly go-to.

The service is horrible. Every single time I stop at this location the wait time is so slow. They…read morealways have a problem with staffing issues. It's like this only at this location. Been to many different bigbys and never this slow or long wait times

I had never heard of Biggby Coffee before this. This place was something that I just happened upon…read moreduring the wee hours of the morning. I was picking my Mom up from her appointment and just happened to see that they were open and I made a U-turn. I was definitely impressed with the decor of the small coffee shop - very cute (see pix). The young lady behind the counter was either a morning person and running on her second cup of joe because she was smiling, engaging and ready to go. She quickly explained all of the menu items, the specials and the Biggby rewards program. She was something like a Greek Siren describing everything. She had me at BOGOF. My Mom doesn't even drink coffee and even she was saying "yes, get the BOGOF! I want one, too". I ordered the two coffees -- wish I could remember the flavors (sorry, that was 5 months ago) but I do remember that I liked it very much. My Mom enjoyed hers as well. I have a feeling that we will go back the next time I'm in the area. I've got my Biggby rewards card so I'm armed and ready!

What a great "find" in Flint. I love used vinyl and Totem's collection is impressive. In addition,…read moreif you are looking for a particular album, Aarontold me they have a warehouse a block away with 50,000 albums in stock. I picked up four albums - all around $7 to $10. Very reasonable. My wife found some used books. We also learned they are having a four-singer night on Jan. 23 and we are planning to make it back there for that. I recommend this place.

I stopped in this store on Wednesday, March 4th. It is a lovely store with a wide variety of items…read more I was in with a friend to purchase books & possibly anything else we came across. The entire experience was wonderful until we were checking out. There was a nice young lady ringing us up & pleasantly chatting with us. Then, a woman walked in & asked a gentleman behind the counter for food. I believe she was homeless. He told her that they didn't have anything & that she needed to leave. I stayed silent as it was not my place to tell him how to run his business. As she was leaving, I walked to her & met her in the vestibule. I handed her a business card that could put her in touch with an organization designed to help people get back on their feet. When I walked back in, the owner/manager(I'm not entirely certain of his actual position) started complaining to me(and I'm paraphrasing here) that I "shouldn't have given her money[which I didn't], shouldn't have helped her because now she was going to keep coming back because she'll expect more & he now has to be mean to her & tell her 'no'." I looked at him at told him that it goes against my nature to not be kind to someone in need. My friend & I purchased just over $450.00 worth of merchandise. When we were done, we had four large boxes of books & other things. He offered a flatbed cart to help get things out to our vehicle. I said no, because I didn't want anything else from him, nor did I want to give him an opportunity to complain more about me being a decent human being. If a lot of what we bought had not been for other people, I would have told him he could keep it. I will never go back into this store simply because he tried to make me feel bad about being kind to a fellow human being. It's one thing to have a policy asking anyone panhandling to leave. I get that, I understand why policies like that exist & I won't interfere in enforcing those policies. What I have a problem with is trying to shame someone for being kind to a fellow human being. Shortly into our visit (maybe twenty minutes in & we were there for about an hour), we had already planned on coming back another day for more. Now, I will NOT be returning, EVER.

Let food or coffee here be a last resort. The breakfast burrito was bland and was hardly a burrito,…read moremore like a tiny wrap with no avocado or anything burrito like. The iced coffee was so bad I could only take one sip. This is an amazing museum though!

If there's one thing this city has in spades, it's decent places to grab a coffee. The Palette Cafe…read moreis no exception. Tucked away inside a corner near the front of the FIA, the Palette Cafe has all the makings of an all-around quality coffee spot, featuring a small, but well-rounded brunch menu, solid coffee drinks, free WI-FI, a comfortable atmosphere, and even adult beverages to boot (they serve wine). Years ago, this was a standard-issue, Starbucks-licensed coffee kiosk with some seating, designed to keep patrons of the FIint Institute of Arts happy if they wanted a coffee or a cookie in between checking out art installations. That has changed. Eventually, it came into its own and became the Palette Cafe (the name is obviously a wink to its location within the FIA, wink wink), a full-service coffee shop with a host of food, coffee drinks and more with expanded hours, its own WI-FI connection, events held on-site, and more. Today, it holds its own in a city dripping with places to get a cup of coffee. They serve coffee from the Mighty Good Coffee Company out of Ann Arbor and true to its name, it is mighty good (long gone are the days of serving Starbucks). The Cafe Americano is my go-to drink, smooth and bold at the same time with no acidic aftertaste. Weak, it is not, but it isn't overtly strong and bitter, either. It's just right. Now, that's a good cup of coffee. As for the food, there are a couple of clear winners on their brunch/lunch menu. The caprese flatbread is my favorite on their new "sandwich board" menu. It isn't slapped together in a rush or made with less than fresh ingredients. It was better than I expected it to be. The flavor, texture and presentation were all there. I had no complaints. I'd say it was at least comparable, and in some cases, much better than the caprese flatbreads that I've had elsewhere. They have a quality Mediterranean Veggie sandwich, too, piled high with appropriate fresh vegetables on artisanal bread, an optimal choice for a vegetarian like myself. My husband had a Tuscan Chicken sandwich once and gave it the thumbs up. My husband and I split the hummus appetizer, which was a decent size for two people. I liked the texture and taste of the hummus, creamy without being oily. Oily hummus is a no no, so naturally, I was relieved that it wasn't a disappointment. It was actually quite good and made for a great shareable appetizer. I would order it again. The soup of the day is always made fresh in-house daily, so remember to check that out. The soups rotate frequently, which means what you had last weekend might not be back on the menu for awhile, but it's best to check back regularly for updates. They have a nice variety of fresh baked treats to satisfy a sweet tooth, but my favorite are the sugar cookies, so soft and moist. I'm sad to admit this, but they are far and away superior to any sugar cookies that I've personally ever baked at home. I know, I should be embarrassed about acknowledging that, but who cares? Oh, and I did mention they serve wine, right? Yes, they do! There's nothing wrong with that in my book. Their WI-FI connection is decent, but it largely depends on just exactly where you're seated. Some tables get a better connection than others, so if your connection seems weak, just switch to the gallery's WI-FI and it will probably be fine. I've had to do that a couple of times and it's usually no problem, although I can see where it could be pretty frustrating. They're often open late, usually in tandem with ongoing events at the FIA. They have a "palette punch card" which entitles the bearer to a free beverage after ten purchases and FIA members always get 10% off their bill (20% on certain FIA member appreciation days).

Amazing food & excellent service. I highly recommend eating at this establishment. Lovely breads,…read morepies and other deserts are available for takeout.

What would I do without this place? Wait, yes, I'd drive all the way to Fenton. It is THAT good…read more The pastries and breads they sell are made with love. I had a scallion baguette with gorgonzola cheese spread and it brought tears to my eyes. Yes, I scarffed down half of it in my car in the parking lot. No regrets. This stall is in the Flint Farmers Market, one of my favorite places in Flint. The atmosphere is so friendly and cultural. It brings everyone together, far and wide. I highly recommend stopping at this stall though... Go on, carb load, you know you wanna... I won't tell anyone, I swear!

Update: this location is drive-thru only now!…read more Very nice location! I was hesitant to try this spot at first but was pleasantly surprised by the cleanliness and friendly of the staff! They have some newer seating arrangements that looked very modern and the inside looked very clean. They employees were so sweet and the drinks were made very promptly. They had a good selection of baked goods on display as well. An employee, who was clocked out and leaving her shift, even made an effort to hold the door open for us as we left. That really just shows the politeness and quality employees here which was beautiful to see. The Mango Blood Orange Crème Freeze was DELICIOUS, and I would highly recommend to anyone who likes mangos It was $7 for a 20oz though which did take me by surprise. The Sweet Foam Caramel Cold Brew was a underwhelming as I didn't taste much caramel as I have from other locations but I wouldn't call it bad. It's my go-to drink for a creamy drink with some caffeine that's not too sweet!

Hopped in the driveway as the inside is closed…read more Placed an order for my drinks and proceeded to the window. The cashier was really sweet. I have never used the app so I had to scan a few times but she had me together. This drink was so good but next time I would get it frozen. I would return here. Great service!

Went here to grab a carry out - we were camping in the area and needed something quick…read more Just had a few sandwiches. The carry out situation seemed a little harried, but overall it was good. The bread was different and quite tasty. It had some sprinkle of something on it. It gets hard pretty quickly so it is best to eat it right away. I thought it was pretty good. Not the best, but I'd come back if I was in the area.

Rude behavior toward Blacks. Ignores you and dont answer vocally. Just nods heads…read more Be grateful for Black business. Terrible service in my experience.

Alenaah was awesome in the drive-thru! Super friendly and great sense of humor! Prompt service as…read morewell!

Very convenient and great location just outside Meijer but the service is beyond the realm of slow,…read moreeven with factoring in staffing shortages and production supply issues from covid etc. They just are very slow and we're since day one. I love having them near my his area, but a bit more organization would help. This is a drive through location only- no indoor dining etc. Still, it's very convenient, workers are very nice (just slow), the coffee drinks are good, but the quagmire in the drive through line can get overwhelming. I've sat here for 13 minutes after ordering without moving my vehicle an inch- I put it in park and that's rather pathetic. Again, it'a just how this particular location is organized. They are apologetic on occasion if the wait is realllyyy long, but the line is always fairly long. I've watched people get out of line after ordering and bypass getting their order at the pickup window. Still, I appreciate the employees and the additional caffeine while driving!! The vanilla bean and caramel and standard latte drinks are the best.

Only 1 person working was actually inviting. The 2 ladies that made our sandwiches acted like it…read morewas an inconvenience to help us. Our food was cold, even though we had it toasted. We will not be going back.

Had to pick up a "drive-thru" work order today, for 5-6 people. Got to the drive-thru and was told…read morehad to come inside the restaurant to pick up the order because of all the order names, blah, blah, blah. Went into the store and picked up the 6 sandwiches, and 1 bottle of pop that could've easily been handed out at the window. Asked employee to please put them all in a larger bag...the employee handed my coworker and bag, and literally walked away. She had to do it herself. There were no cars in the drive-thru while there, and there was no one in the restaurant. Not sure why, when placing a drive-thru order, anyone would be asked to go inside to pick up. (Doesn't this defeat the very purpose???) The employee was rude, lazy, and not wanting to help any more than was absolutely necessary. She didn't even say thank you as she chucked the bag across the counter for us to fill. Horrible customer service. No plans to go back any time soon- if ever. Two stars, only because the food was mostly edible.