Came into this establishment for lunch today while making a few errands. The place was clean and not many people were inside. There were a bunch of kids in the back working. While we waited at the front, they still stayed in the back and then finally one came up front and took the orders. I ordered the pomegranate plunge (I think that's the name) smoothie and the chicken pesto wrap! I'm not sure what Chicken Gods created this masterpiece, but it is so delicious! I mean, it is really DELICIOUS! And that smoothie, should be outlawed for how good it is. Who comes up with these things? Can I shake a hand? Keep up the good work. Next time, just don't stare as people are beginning to enter the store and just stay in the back. None of us bit you guys. We were just hungry!! read more

Very disappointed with the customer service we received here. We came in yesterday and ordered a turkey and cheddar wrap. When we received it, the wrap was ice cold and had some type of greenish sauce smeared on the outside. We politely asked the employee, "Summer", if it could be remade. Instead of handling the situation professionally, she made a rude, sarcastic comment out loud, saying, "I'll just pour sauce all over the entire thing." That response was completely inappropriate and unnecessary, especially when we were respectful and simply asked for our food to be remade. Mistakes happen--that's understandable. What is not acceptable is making customers feel mocked or disrespected for bringing a legitimate food-quality issue to an employee's attention. Summer's attitude came across as extremely unprofessional and showed a lack of basic customer service. I hope management addresses this because customers should be treated with respect, especially when they are being polite about an issue with their food. Very poor experience and definitely not the kind of service I expected! read more

I use to love TSC. What has happened to restaurants? TSC Harbison Blvd location near Publix is the worst. Filthy cringe. I was there twice in two months. Pour judgement on my part and today was my last visit. I purchased a smoothie both times. Today I almost returned it for a refund but instead poured it out. Prep area floors were saturated, wet on both occasions. These are health and safety hazzards/violations. Staff seemed unconcerned, uncaring, not particularly involved. I noticed one employees shirt front was soaked. Understating when I say the premises were very unkept, unclean. While there I didn't notice the restaurant rating but I hope DHEC gets involved and shuts it down. We need better. read more

Closed early at 8:50pm as I am walking up to the door with at least 3 employees working. Takes 1 minute to make a smoothie. Maybe don't work a night shift if you can't stay open for your posted hours. read more

Me and my family went here to get a smoothie but we waited 40 minutes just to have 2 of our smoothies. People who ordered after us got their things first and the server had a big attitude. She did not read the label on the smoothie because she waited 20 minutes to give us our last smoothie that was on the side. The second we left she smirked and gave us a bad look. Overall I do not recommend going here unless you want bad service and disrespectful servers. read more

I have no other words to say but they're smoothies and food are AMAZING!!!! The service wasn't all good though, the ambiance was really beachy/tropical looking. Definitely recommend!!!!! I am coming back right now! read more

Came in today to try the Caribbean jerk chicken wrap, I must say it truly is out of this world! The staff were very knowledgeable and helpful with me choosing what to get for lunch. If you're in the neighborhood stop by and grab a wrap or a smoothie, either way you won't be disappointed. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Columbia, South Carolina

Great smoothies! They're filling and refreshing- perfect for hot summer day! Very quick and friendly service!

Update: By no means do I expect for anyone to stop in the middle of what they are doing but if you are well aware that I just came in, only person there at the time, I at least expect to be acknowledged. But I appreciate your response and I do hope that this is nipped in the bud being that it's a nice and convenient location and just so happens to be the only one I visit. I visit this location fairly often but after this morning I probably will keep it to a minimum being that after walking in, not one of the 4 workers bothered to even speak, including the one that looked dead into my face. Smoothies are obviously good but the customer service lacks. read more

Sooooo good! Their bahama mama smoothie is perfectly sweet and tart, the shrimp quesadilla was suuuuper tasty, the cheese was melted perfectly, the staff was friendly and quick. read more

Small portions, but small prices. Good quality. Clean establishment, quick service. Good choice. read more

Alright so this was the second time I have had an incident at this location which is why I don't like to come here. I typically prefer the one off belt line but this one is closer to my job. Coincidentally, both times have been with the same server (Young brown guy, thick black hair). This time I ordered the new chicken and avocado breakfast flat bread. My food came out prepared correctly. However when I tasted it I realized I didn't really like the chipotle mayo and the sandwich was LOADED with it. So I promptly went back inside to see if I could exchange it. When I got inside the brown thick haired guy approached with an attitude (he was not the guy who took my order that guy was great). I told him I had just ordered this sandwich but that I didn't like the sauce and it was too over powering to ignore. Instead of apologizing he kind of rolled his eyes and said "well how long ago did you order it?"....I told him that it hadn't even been 5 minutes. I literally went to my car took two bites and walked back in. Then with an attitude he asked me "what do you want instead?" I told him I wanted the same sandwich just without any sauce. He rolled his eyes and took it back. I waited patiently and got a new sandwich. I got to my car and guess what...THE SANDWICH STILL HAD SAUCE ON IT. At this point I was late for work and just took the sandwich back. I didn't ask for a refund or anything because I didn't have time and honestly I was just frustrated. The guy who took my sandwich back (my initial cashier) was very apologetic and said there had been a communication issue. This is the second time this server (Brown guy with thick black hair) has had a "communication issue" with my order. First time was a few months ago he forgot to put the ginger in my smoothie and I just didn't feel like going back and forth so I let it go. But I did yelp about it. To management: That particular server has a LISTENING PROBLEM. Im not sure if he is stoned or what but maybe have a sit down with him on how to be a better listener and communicator. I spent my morning late for work, hungry, and frustrated all because one guy doesn't "communicate" well. I will give them another go because it is very close to my job. But Ill be honest, I was very upset this morning. read more

The staff is not knowledgeable on anything. They are not up to date with the scanner for the app. They had no way of giving us credit for the visit. Before I purchased out three smoothies I was told I would be able to upload the receipt to the app!!! That was just a ploy to get me to purchase. Once I purchased the smoothies I was told I should go to google and figure out how to send my receipt because none of them had ever done so. Since smoothie king was a ten minute drive away I asked for a refund and headed there. After telling the young lady it was our first time trying out Tropical smoothie you would think she would have made a recommendation or explained the menu but Nope just a blank stare!!! Horrible service at its best! Maybe it's better where we live in Charlotte. read more

Ordered the Island Green Spinach and Kale smoothie and the Green detox smoothie (can't remember the name). Both were good; my toddler liked them as well. The detox one had ginger in it, which was a bit overpowering in my opinion. Smoothies were made quickly with only a few minutes wait, even during the lunch rush. read more

Love Tropical Smoothie Cafe! I I was so excited to find a Tropical Smoothie Cafe! I love this place! The sandwiches and wraps are fresh, and delicious. The smoothies are their specialty, and they do a great job with a variety of smoothie options. The service is always excellent, and the food is good quality. This time, I ordered the Blue Apple Club half sandwich and a smoothie. It was the perfect lunch! read more

Great Drink but horrible customer service. Lack of communication made our visit less then stellar. We waited a good 30 minutes because the peanut butter was frozen and they were waiting for it to thaw. Ok no problem but how about letting your customers know what's going on. Not a good feeling when everyone who orders after you is getting their drinks and walking out happy as a clam and we are looking like sitting ducks who are clearly growing more and more frustrated -__- Doubt we will return that kinda ruined the moment for us. The drinks are not cheap so for $5 a pop we should at least have someone communicating with us about an extended wait. read more

When I usually order from Tropical Smoothie, I am extremely satisfied. I recently moved back home and have began ordering online at this location and each time there's something wrong with my order. Whether it be they add an ingredient I didn't ask for or leave something off my order. Just make sure you check your food before you leave smh. read more

they always give you your food fast and have great service, the workers are always nice and welcoming.

Five stars if it was 2018--happy, friendly staff. Delicious food and smoothies. But we're almost two years into a pandemic, and neither the guys behind the counter, nor anyone prepping the food or smoothies were wearing masks. Cool. Will be taking business elsewhere. read more

If you are in a hurry don't bother. There have been three customer complaints with no resolution in the last 30 mins. The food is sub par for the price. There was limited to no hummus on my veggie wrap. My advice, don't go. There was a problem with my smoothie and when asked if there was a way to get something else because I was a first time customer, I was told that their policy stated that they only replace stuff if it's their fault. My bad- I've never been here before and I happened to order the one the that didn't have sweetener in it so, it tasted bitter and was not what I was looking for. And just a side note, how do I know if it's your fault or not because I don't know what it's supposed to taste like, because I'VE NEVER BEEN HERE BEFORE. Eventually they agreed to sweeten my smoothie but my problem with this is why are you not educating your new customer on which smoothie are sweetened or unsweetened especially since I recognized myself as a first time customer when I got up to the register. After asking for the manager on duty because the "shift led" did not resolve the problem. She explained the policy again, which as a customer I don't care about, I just want you to fix the problem. My girlfriend informed her that we had not had a great experience with the first person we asked for help from and with great hopes of a resolution the end of the conversation resulted in us being told never to come back. No worries, the lack of customer service, the sub par food and the unwilling to just remake a smoothie ended in a verbal assault by the Store Manager. I will not come back. Your slogan is eat better, feel better- neither of which happened. read more

They need better training of their employees. Not well trained and only one person taking orders. 12 people in line.

Tropical Smoothie is a fantastic choice if you are interested in a more healthy option when you are out and about in the Harbison Blvd area. The staff are typically young but friendly. I'm giving this place 4 stars for the smoothies (+5 stars), but would not recommend the food at all (-1 star). Most of the sandwiches are pretty mediocre, but will do the job if you are really hungry. Parking is plentiful and free. This restaurant is located within an outdoor mall. Overall, highly recommend. PRO TIP: Call your smoothe order in at least 10 minutes before you get there to prevent waiting on your order. They put it in a special freezer / cooler, so it is ice cold when you pick it up. read more

Tropical Smoothie is SO good! The staff is super friendly and the food is delicious. 10/10 would recommend.

Where has this place been my entire life...The best lunch meal I have ever had. I had the Spicy Thai wrap with a strawberry limeade smoothie.. Lord take me now I'm in heaven..I will continue to come here until I have tried everything on the menu. Customer service is A+ read more

Tropical Smoothie Cafe - New to the menu along with a refreshing strawberry limeade.. Very quiet place to unwind during lunch. - Juice Bars & Smoothies Near Me - Columbia, South Carolina

My favorite Smoothie spot I have tried them all and they are good!! The Strawberry Limeade is my favorite of them all. I truly recommend this place read more

easily the absolute fastest tropical smoothie ive ever been too & the staff was funny & kind.

This place was very nice! I am visiting from Atlanta and stopped in for a quick bite. he young man at the counter was very patient and friendly. MY order was the chicken pesto flat bread and service was very fast. I will visit again! read more

I went into this location and ordered my usual: a Bahama Mama smoothie. I placed my order, and immediately had the cashier walk back into the kitchen. I waited at the register (unfortunately holding other customers up) until a new one came out. I requested the previous cashier actually take my order. They did, and never asked me if I wanted a receipt. I had to wait until the next customer ordered to ask for a receipt. Once all that finished, I sat down and waited for 10 minutes only to see that the cashier had forgotten to say my smoothie was ready. When I got it, it was good (which is the only thing saving you from a 1-star) but it wasn't cold, as it had been sitting in the kitchen for the entire time. Most likely not coming back to this location until the employees get their act together. read more

Fast, friendly service. Clean. The to-go boxes for the quesadillas are designed to keep the food flat, but the bags don't allow for it to stay flat (handles force the bag to turn the box vertical). Photo included shows the aftermath of getting a quesadilla to go. We asked for the chicken on the side since the person eating the quesadilla is vegetarian and I would eat it myself, so it didn't exactly keep the chicken 'on the side.' Poor product design, not a knock against this location. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Columbia, South Carolina

The avocolada smoothie is one of the best that I have tried for the first time! I love Tropical Smoothie Cafe. I normally go three times a week to get a smoothie to cool off during these hot days here in South Carolina read more

This tropical smoothie location never disappoints...staff is great...product is even better!

Always quick, yummy, and friendly staff. My smoothies are made and taste fresh each time.

So glad they opened up again in this new location. Smoothie and service is just as good if not better(: read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Columbia, South Carolina

Used to love this location however the last time I went there I waited 20 min to find put my order was never put into the kitchen. No apology or attempt to correct the situation. Not sure what happened to management here. Will visiting Lexington Tropical smoothie it's worth the extra drive. read more

So glad this reopened! I enjoy all their smoothies, especially the mango magic and blimey limey. They seem pricey until you realize just how large of a smoothie you are getting. I've also been pleasantly surprised with the food here. It is FAST and tasty. My favorite is the Thai chicken wrap and all the flatbread sandwiches. read more

This place is amazing. Just recently discovered Tropical Smoothie and I'm obsessed! There are so many options, it's difficult to choose. The food I've tried is delicious as well with flavorful sauces. My favorite so far is the Peanut Butter crunch for breakfast and the quesadillas are wonderful as well. Love the new grilled cheese! read more

LOVE the fresh food options and healthy smoothies. I love the fact that I can grab a smoothie with supplements and make it a meal on the go. They have so many options, it's difficult to choose! The staff are always friendly and helpful. read more

Hello. I am from S.C. but currently live in Maryland. I always visit Tropical Smoothie Cafe and love their smoothies and food. I am currently in SC visiting family and was so excited when I saw that there was a Tropical Smoothie on Harbison Boulevard. My husband and I decided to stop by this location and spent $22.85. This was approximately 30 minutes before closing. We waited at the counter approximately 1 minutes before being acknowledged. This wasn't bad and not a big deal because when we were greeted, we were greeted pleasantly. After placing our order, I pulled out my phone to scan my barcode for points and was told by the cashier that they don't have a scanner machine. I was also told that every time they get one, it crashes. Then the cashier said that I can go online to enter my purchase but she doesn't know how to do it. So my husband and I sat down to wait on our food and smoothie. When she brought us our smoothie she said "oh, I forgot to print your receipt" so she proceeded to get the receipt and gave it to us. Then she told me she would ask someone else if they knew how to enter the purchase on-line. I heard her asking someone but could not hear the response. Then she never came back with any guidance. After getting in the car, I tasted my smoothie and it was a little more loose than I am used to getting at the Tropical Smoothie locations in MD. I could tell that it included all of the appropriate ingredients but I am used to them being a little more thick versus watery texture. I totally understand that sometime scanners or any computer equipment doesn't work or that companies run in to issues. However, the employees should be trained on how to properly handle a "work around" response. Meaning, each employees should know how to provide guidance to the customer when the scanner is not available. The food and smoothies are not cheap so most frequent visitors will want to receive credit on their account for their purchase. We were just a little disappointed with this location overall. I am still a Tropical Smoothie fan but all of the locations are not the same and I have to accept that fact. Thanks, Darlene read more

Worker not wearing gloves and he was wiping snot on his sleeve. I witnessed the manager be so rude to a customer who asked her to either give him money back or if someone else could make it. She said no one else could make it. He asked her again if she would make it and she said that she would, but didn't really want to. He asked for her manager's number and she said that she was the manager and their was not another one! read more

Excellent quick stop with fresh tasty options if you're looking for a healthier alternative. Would eat there regularly if there was one near downtown Greenville (hint hint)... read more