OMG talk about rude customer service! I called just to get a quote for an airport pickup, and the…read more(assuming) owner was so rude! I book travel for my boss all over the world. We live in one of America's most expensive cities and we fully understand the cost to travel. That being said, does this mean we still should not shop around to try and obtain the best price? Am I not allowed to call and ask for a quote and then decide to find a better deal?? According to this company, I am not. She said, "if your boss wants to come to Key West, he needs to learn to pay Key West prices." Lady, that isn't a problem, the issue is you are rude and not worth a dime. My God, eww!

I'm a travel and event planner, and I recently coordinated a four-day, 100-person anniversary…read morecelebration in the Florida Keys. I cannot recommend Florida Keys Express Shuttle and Limousines highly enough! From airport pickups to party drop-offs, dinners, and after-parties--this company handled everything with total professionalism and ease. Gerson, the owner, is absolutely incredible. No matter what time we called--7am, 2am, or anywhere in between--he was always there, answering the phone and making things happen within minutes. He was beyond accommodating to all of our requests and made the entire weekend flow so smoothly. I've worked with many transportation services over the years, and this is hands down the best shuttle service I've ever worked with. If you're planning an event, wedding, group trip, or anything else that requires reliable and friendly transportation, hire them! You won't regret it.

I should have known that a wedding vendor in Key West that answers on the first try is going to be…read moretrouble. After booking and paying months in advance, 3 hours before my wedding I get a call saying their limo has 2 flat tires and they will not be able to take my entire wedding party to the venue and I will be refunded. Two days later I see the refund in my account and then a reversal. The next day, no refund, and radio silence from Kimberly Evans. I have tried texting and email, nothing. Do not do buisness with this company, please pay a little more and get someone who is honest and will not try to steal from brides and cancel hours from picking up.

Kim Evens is a fraud and her company names are fraudulant companies. I am filling formal complaints…read moreagainst her and her companies. She has changed the name of her transportation company many times to cover her tracks. She uses Affordable Limo, Venture limo, VIP limo service...those were the two companies I found. She charged my card, did not show up to provide the transportation services that she charged me for, then blocked my number. She did not return any call or texts. Hope this helps anyone looking limo service in Key West. Search deep to ensure she isn't the owner.

Used this service last week. Jon at the company was very responsive and easy to work with. Prices…read moreare excellent. My driver, Shah was great to work with. Would use again 100%.

They arrived on time and texted me which I appreciated, but unfortunately not with the vehicle I…read morereserved. I specifically booked the large limo-style bus, and instead they showed up with a shuttle bus. The driver said the original vehicle was in the shop, but this was for my wedding day--no one reached out to inform me ahead of time. I chose this company specifically for that vehicle, so it was really disappointing. At least they are a dependable ride.

We recently had the pleasure of working with Keys Shuttle for our corporate event, and they…read moreexceeded every expectation. This was a 150-person, 3-day event with arrivals and departures across three different airports -- Miami International Airport, Fort Lauderdale-Hollywood International Airport, and Key West International Airport -- and they managed everything effortlessly. From start to finish, communication was outstanding. Their team provided onsite personnel who worked side-by-side with us at the resort, ensuring every transportation detail was handled smoothly. All of our participants were greeted at the airport and even provided snacks and beverages, which was a fantastic touch. As always, flight delays happened throughout the event, but Keys Shuttle handled every change with ease, making my job significantly less stressful and allowing me to focus on the event itself. I highly recommend Keys Shuttle for corporate transportation, group events, or any large-scale coordination needs. We will absolutely be using them again in the future!

My wife and I recently moved to Tavernier we were getting tired of driving to and from the airport…read more Someone mentioned Keys Shuttle so went to their website and booked a round trip ride. They showed up 20 minutes early to pick us up. I explained to the driver that we would not be ready until our pickup time and saw that he had passengers in the van. He was anxious to get to the airport so I told him he could go and I would drive to the airport. He asked if that would be too much trouble and I said we would be fine. He told me to call the office and explain what happened and he sped off. I called the office number and told them everything. The sound of dishes clinking and a baby crying got me thinking this wasn't as big a company as I thought. She thanked me and hung up. The day before our return to Florida, I got an email about our pickup at the airport. I replied that I did not get a ride to the airport, I drove. I had previously called the office and explained everything. Obviously, if I drove to the airport instead of taking the round trip ride, I would not need the second leg of the trip. A couple weeks later I noticed a charge on my credit card from them. I emailed to ask them for a refund. They said I refused service on the ride to the airport and cancelled too late for the return. They charged me for both rides! I guess it's my fault for not checking their Yelp reviews.

Live it Party Bus was beyond amazing! Very professional and communication was amazing. Will…read moredefinitely use this company again.

From the owner: Meticulously designed for perfection, our bus boasts the best in sound, lights, and overall…read moreambiance. Elevate your events with a 15% off any reservation. Prices starting as low as $595.00. Call now. #PartyBusPerfection