Very easy and quick experience. Installer came within the time range as specified, windshield was…read moreinstalled within 30 minutes. He was very professional and efficient. They also come to you, which is very convenient. Price was also the most reasonable out of all the businesses I contacted, just be aware that the quote may not include the tax, so be sure to clarify that.

Very pleasant experience…read more Installers called me prior to the appointment time and showed up on time. Two installers finished the job in about 30 min. Cost is far less than Safelite and I didn't have to travel to them.

Great service ! They do amazing work and I appreciate them . I went to the body shop as a walk in…read moreand they took great care of me :)

Could not recommend Town and Country more- Diego was very friendly , knowledgeable and…read moreprofessional. I went in as a walk-in, and left extremely satisfied- The team took care of the repair in no time, and the price was unbeatable compared to the other estimate. I would highly recommend this place. As someone also mentioned in their review, the care and kindness felt like being in an alternate universe. Thank you!

They called me back right away on a Sunday, and fixed it at my workplace the very next day. The…read moreprice was also much less than the national franchise (who also couldn't get to me for a week out). Very polite and efficient business which I'd use again.

I paid $189 for the triangular part of my rear passenger window. I'm not sure if that's expensive…read morebut I was desperate and appreciated how they squeezed me in their schedule for a same day repair. They came to my house and the service was excellent. Very up to par and my window looks great. Thank you, Henry! I will be sure to request and recommend you for future jobs!!!

I had a great experience working with Jon from Safe Auto Glass when replacing my windshield. From…read morethe start, communication was clear, prompt, and professional, which made the whole process stress-free. What really stood out was how smoothly everything went between his company and my insurance (Progressive)--such a huge relief. Jon was also incredibly understanding and flexible, especially with the possibility of rain and my limited garage space. He was willing to work with me to make sure everything still got done without any issues. Just to be clear, I worked directly with Jon at 877-215-7735 (BEWARE, DO NOT confuse this with another company with the same name!!!!). Thanks again, Jon, for being so kind and helping me out of a tough situation!

I had an appointment from 9-11 am. No one came. Around 11:30 they call me to tell me they are 30…read moremins away. I asked them why didn't they communicate as I have other obligations. I made sure to be home at the time being that I was coming from work and I sat in my car for 2 hours waiting for them and they never showed. 12:30 they still didn't come they are calling me trying to confirm my address when that information was communicated the day prior. After so much delay making me late to other obligations I asked them to cancel as they had no regards to my time and no accountability. Things happen, delays happen but you have to communicate. They offered me a $25 discount which I thought was a slap in the face. I was about to spend $600. I told them to forget it, I was going to do business with them because I was referred to them but the experience was so bitter that I'd rather spend my money elsewhere. A lady calls me back asking me if I'm sure I want to cancel I said yes because they don't respect me nor my time. I informed her I will fix my window elsewhere. She refused to take accountability then tells me "f you b*tch". I hung up. I never rose my voice at her, I never cursed at her. It's pretty bold for them to call me to curse me out when they messed my whole day up due to their lack of professionalism.

Owner, Alex of Ball Street Auto repair is a Fraud and does not own up to his Mechanics work…read more He will allow his Mechanics to do sub par work and not incur the cost of fixing his Mechanics faulty work on vehicles. My mothers vehicle had Gear Shift problem that his company fixed 2wks ago on a 2005 Grand Marquis Limited edition, which done improper. While driving doing a Door Dash Pickup on South Orange avenue two bolts from under the steering wheel column fell out and the steering wheel popped and airbag popped out. This prior work above he Charged a total of $485 that included Towing. When advised of the above issue over the phone Alex stated that his company didn't touch the Steering column to fix the Gear Shift. He finds every excuse in the book to not own up to his below average mechanic work or vehicles. So next Ball Street Auto fixed the Steering column and airbag, which again wasn't properly done by mechanics. This job he charged another $480 + with the towing. Alex, why didn't you incur the cost of your companies quality of work? Not looking for answer. When I called him on this topic, Alex again couldn't even be Professional enough to say bring the car and let me check out and if there was a error done my my Mechanics I will fix it. He also hung up the phone on me. Yesterday, I went to his establishment and voice my concerns with his Professionalism of hanging up phone then his Quality of Work. He attempted to be condescending stating I am naive. So I had to get stern with him for playing with my Intelligence. By Law no Auto Body shop can not do Mechanic work on any vehicle and it is done improperly where the work can cause the customer bodily harm and or death. His poor mechanic work almost could have cause me my life. Just luckily I had just got off interstate highway and decided to do Door Dash Locally Thursday, because if I would have stayed on highway I probably would have been in a fatal car accident on highway because when steering wheel popped it had no control. So I expressed to Owner, Alex if he will not fix issue then I'll just file complaint with the BBB and file a Civil Suit. To any Customers that have experience the same Unprofessionalism and Lack of Proper Mechanic Work to their vehicle and rudeness follow these steps: Go to Irvington City Hall and ask to be taken to the Department of Revenue to file a Formal Complaint on Ball Street Auto Service Center. You will be directed to the Point of Contact to send your Formal Complaint. Next, go to Irvington Police Department and advise them you want to file a Civil Complaint on the above company. Note: Be sure to advise the Officer at the Front Office as soon as you go in to the right, that you Paid (Give the Amount) and the Quality of Work was not done properly. The Officer will give you a Civil Complaint form on Irvington PD letterhead to complete and submit to start the formal complaint process. We do not need Businesses like this in our Community, scamming customers with their below average mechanic work. It starts with taking the proper Legal Steps to get this company out of here.

I strongly recommend you to not come to this shop for anything! they don't know shit! they charged…read moretoooooo much money but did not do the job. You will appreciate my message if you still try to come here! good luck friends.

I cannot say enough about the expertise and customer service at System Addicts! I was looking for a…read moresecurity system for my Rubicon 392 and, at first, Jay spent a lot of the time on the phone with me explaining all the options available to me. He then suggested that I come down to the shop where he felt it best that I see the various products in person and discuss things in further detail. Everything was done in a professional manner, discussing the pros and cons of each option. I was allowed to decide exactly what system I wanted in my own time without any high-pressured salesmanship. I felt that I could have walked out without purchasing anything and it wouldn't have mattered. Once we decided on a system, it was determined that Jay was going to have to write some custom software to meet our specific goals. That said, the vehicle would have to be there for at least a full day as we didn't know what issues may pop up due to the rewrite and we didn't want to add the pressure of a time constraint. We wanted to be sure to get the job right the first time. Jay totally worked around my schedule ensuring that I wouldn't be inconvenienced more than necessary. Sure enough, Jay finished the job on time, and everything worked perfectly. Not to mention the respect that he showed my vehicle. It was practically ripped apart inside but you couldn't tell that it was even worked on. I have done my fair share of installs, and I know the work involved; especially with something this extensive. When it was time to pick up my vehicle, Jay stayed way past closing time demonstrating the system and explaining everything in great detail. He wanted to be sure that I understood everything completely and made sure that I had his cell number in case I ran into any issues afterwards. I was told to call anytime with any questions or concerns. All in all, it was not an inexpensive project. However, when you factor in that you're trying to protect something you own that is attractive to thieves, the fact that you got a custom system tailor made for you, and all the time and attention that went into the project, it was a tremendous value. Anyone could have just thrown in any generic system and let me be on my way. Instead, Jay listened to my needs, came up with a comprehensive solution and I now rest a bit easier knowing my vehicle is protected. Especially since I hear more and more how 392s are disappearing. I cannot recommend Jay and System Addicts enough!

I am not going to knock these guys are far as their work. They know what they are doing and…read moreguarantee their work. The only issue I have with them is their lack of communication I had an issue with the remote on my car. I took it in on my only day off Saturday. I spent 3 hours there when I could have brought the car to them during the week and they could have kept it the entire day. Went there at 10:00 and didnt leave until about 1:30. My whole day was shot. There is this stupid mook girl with multi colored hair who wont tell you what the problem is. They went to the side to discuss what the problem is and will not communicate with you and you wind up wasting precious time. They keep you there longer than what they need to because they want to lose business. I was really upset with them. They need to communicate with you so you will know what the problem is. Not keep you there for 3-4 hours. I would have given them the business but do not hold me up. Then they tell me they have Zelle when then the cash machine next door exceeded the limit I was able to withdraw. They do good reliable work. They just need to communicate so you know the time you are up against. Dont hold you captive and say nothing;. If I were not going to go back there, that is the only issue that I had with them.

Angel and Javier were extremely helpful and patient during the repair process. It was our first…read moretime handling a claim and they made it seamless from beginning to end. In spite of being late and juggling child care, they were still gracious and professional enough to accept our repair. (Although I would not encourage tardiness ) Though our scratch was seemingly minor from a pebble- Angel suggested to replace the entire glass since it was covered from our insurance anyway. Shoutout to Statefarm! But the fellas had the integrity and knowledge to add value to the safety of my family and their reputation. That speaks volumes especially as a new parent during a post-Covid era. Honestly, the hardest part was getting there on time . The glass was immaculate by the way! And the job was complete within 2 hours. I appreciate their hard work and honesty. I would not hesitate to give their business a shot!

I contacted Angel from a neighbors recommendation, and was the best decision I could have made for…read moremy cracked windshield. Previous calls to others were confusing or too expensive. Angel explained the insurance process, ordered my top quality glass and installed at my home the next day. He was on time, efficient and polite! I would highly recommend Angel and his shop!

I contacted Veteran auto glass the night before, they replied early in the morning, and we set up…read morean appointment the same day. Sean and Chris did a great job, getting right to work, and I could tell they had their process refined. It took maybe a little bit over 30 minutes. Extremely straight forward service with fair pricing run by some good guys.

An absolute YES if you're in need of windshield service. I needed a full replacement and Sean came…read moreto my location to service my JEEP. He was very friendly, and did a great job in a timely manner. His pricing is right on par with other local windshield companies. Highly recommend. Thank you for your service Sean