I dont know where to start.... But heres the most important one. About a month and half ago I went to trophy performance for maintenance oil change specifically... my car runs good, no problem with AC, (its very cold) no leaks, everything is maintained and most importantly its a 2019 porsche cayenne with only 25k miles, im the first owner, no accidents, clean and taken care of (it's my baby). I only use my car to drop off my kids at school which is 5 mins away from us and some grocery shopping. We travel to California once a year sometimes using my car. So make story short, brought it here for an oil change. I was told to leave my car and they will call me when its ready. I know porsche requires high maintenance thats why I am careful picking who will do it since warranty is over. Anyways, brought it here I got a call from them stating that they found something wrong with my car actually a lot of wrong and dangerous things in my car, so im Gonna break it down what they told me, 1. My break pads needed to be changed both front and back, 2. oil change, and 3rd my A/C is leaking somewhere and my car is not safe to drive home. So it needs to be fixed because its dangeorous. So the quote for me is about $6500 to get everything fixed and mind you I only brought my cayenne for an oil change and my oil is still at 25 percent. I was so Shocked!!! And scared because the lady sounded like if i drive my SUV home without getting it fixed something bad may happen because they think that my A/C is leaking and my break pads are sqeaking. She kept insisting when Im taking my car back and getting the quote form that it is very dangerous to drive now...so I called my husband, he was laughing!!! While I am having anxiety and panic attack! He took me back there, and said get your car, because this is crazy!! For a 25k mileage, not being used that much, always inside the garage and my car is only 5 years old and then now we need pay over 6k for repairs that we don't know or feel or see in m y car then all of a sudden I am faced with repairs that will cost me so much money. Took my suv home, looking for another place to have my oil change, 5 days later after i took my car from trophy performance my A/C is working but There is NO cool! Looks like my freon got emptied out or all of a sudden there's a leak, we dont know what happened. Took my car to a european mechanic just to diagnose the A/C confirmed thats theres no leak. I was out of a/c cold for a month trying to figure out what to do and where to take my car without taking advantage of me. Found a person who specialized in cars A/C looked at my car, tried to find any leaks, the mechanic did not find any and he said my freon is almost empty. So he replced it, adviced to change filter which is the premier ones that will cost me $22, he showed my husband how to change it. Overall i paid $300 for my AC freon, diagnostic because i dont know what happened to it. My breakpads are still in good shape per the mechanic, he said it was digital and there is no warning yet, the reason why its sometimes squeaking because its dry here in vegas, and that squeaking is gone now. I took time to write this experience so anyone that decides to come into this place at least you have an idea on what to do or to make the right decision. Money might not be an issue to someone and can just have those repairs done but for me, i know how i used my car, i know how i took care of it, i know whats wrong with it and whats not wrong with it... i love my car but the 6k is not reasonable for me, so try to get second opinion maybe even 3... because you never know... good luck! But my experience is just horrible here... read more