I've had an excellent experience working with First Team Property Management. Their team,…read moreespecially Nickie, is professional, efficient, and everything was handled much faster than I expected. As someone who's still new to real estate management, I really appreciated how supportive and patient Nickie was throughout the whole process. I was referred to First Team by Lily Campbell, one of the top agents I've trusted for a long time -- and even with that trust, the service still went above and beyond my expectations. I'm truly impressed and grateful for their professionalism and dedication. Highly recommend!

We've worked with this Team for over 2 years, renting our house. They provided us with "Peace of…read moreMind" while traveling around the world. Via their management portal and billing tools we were fully informed when needed. Suffices to say that we would not hesitate to work with them again when needed; nor to refer them to anyone that may need their Property Mgmt. Services. ** Thanks to all in the Team for a job well done!! -- Luis & Anna

The Brand Haus property management company is everything a good PM company should be. As a renter,…read morewhat would you want? Communication - When I have a question or a problem, either Brandon or his assistant, Rebecca return my calls promptly, usually in a few minutes! They address my concern or question and I go back to my day. Repairs - since moving in I have only had 3 small repairs, and each of them has been addressed promptly by Brandon's amazing home repair person, Vince. Let me take a moment to also say, that Vince arrives at the scheduled time, does excellent and professional work, and cleans up everything. I wish I had known Vince when I owned a house! This is my first experience as a renter in a very long time, and The Brand Haus has made this easy and stress-free.

It was a great decision to hire The Brand Haus to manage my rental property in Newport Beach. My…read moreexisting tenants were somewhat difficult to deal with, but throughout the process, Brandon (and Rebecca) were courteous, professional, and knowledgeable. They were always available to answer questions and to provide their considerable insight. They have a stable of quality contractors to address any needed repairs. They provide excellent property management at a reasonable price.

We've been renting through Genuine PM for over a year now…read more They've been very helpful, most especially, Joey in the maintenance team. He's been super responsive and making sure that all our requests are taken care of. He also answers our questions the best that he can though not related to maintenance. Such a cool guy!

Updating my review to after my move-out process has been completed. DO NOT RENT FROM THIS MGMT…read moreCOMPANY!!!!!! They provide extremely poor service towards the end of my lease and during/after the move-out process. Towards the end of my lease, they did not complete several repairs. I ended up having to leave multiple broken items in the unit, even though I submitted repair requests MONTHS before my move-out date. They mishandled my security deposit refund and kept OVER $2,000!!!! I emailed for months after moving out to dispute the refund amount and they kept pushing me off. They continued to say they would follow-up with me shortly. However, I ended up sending about 5-10 email follow ups only to keep hearing that they would 'handle it shortly'. It never got resolved which shows how full of sh** they are, how they provide empty promises and how little they care about people after they are no longer benefitting from them. G.P.M. and the unit owner wrongfully charged me for several repairs without proper back-up documentation. In the middle of my 12 month lease, I submitted all of the proper paperwork to add an assistance animal to my lease. I continued to ask when my lease would be updated to include the animals, they never EVER got around to doing it during the remaining 6 months of my lease. Doing this is a FAILURE to provide reasonable accommodation to people with disabilities under the Federal Fair Housing Act. (I've reported them and an investigation is underway)

I needed a place to live. After a heartbreaking month-long search, I happened upon a property in…read moreAnaheim, managed by Martin Investment Properties. What followed was a wonderful 4 year living experience. Beginning with the introduction to the property, the application process, the residency, and ultimately the transition out...I felt supported, and treated like a person, and not a tenant in a ledger. Alysha was my rock star; effortlessly blending professional attention with genuine service and care. Really, the entire team was superb at that. Consistently, Martin Investment Properties addressed and corrected any of my maintenance concerns with speed and scheduling convenience. Mostly, any delays of service were the product of an inconsistent HOA process, and not the fault of the management company. It speaks to their business that they also partner with skilled, highly professional vendors. I truly would've loved to continue renting through this company, but sometimes Life makes you change. Which is where I really felt valued as a client: The transition out. When the owner of the property needed to make a change in tenant, MIProps worked with them to give me a fair and timely exit strategy that worked for all parties. That ALSO speaks volumes about a company; the way they treat you, when they have little to gain from it. To you, reading this, I hope you always have a warm, cozy place to call "home," and that (if you need it) you are blessed to have as positive an experience as I had, with Martin Investment Properties.

WARNING: Avoid Martin Investment Properties at All Costs!…read moreTenant beware! Martin Investment Properties left me living in a toxic construction site, destroyed my couch and Dyson vacuum, ignored all complaints, and then wrongfully deducted money from my deposit. Unprofessional, dishonest, and negligent. Avoid at all costs!

has been helping me with my property for at least eight years now. I had a very difficult tenant…read moreand he came in and handled the situation to help me get them out. Not only that, he took over the major renovation I needed to do to correct all the damage that they did to my . He and his company handle everything having to do with my rental. It is so nice to have all the financials in one place for my year end taxes. I highly recommend Hermitage Property Management.

I've had such an amazing experience with Hermitage Property Management and Mike Ewing! Mike helped…read moreme buy my first condo a few years ago, and Hermitage did a fantastic job managing it while I owned it. When it came time to sell and move into a new house, I didn't hesitate to reach out to Mike again--and I'm so glad I did! He went through every hoop and hurdle to make sure the whole process went smoothly. Super responsive, patient, and genuinely cares about his clients. Can't recommend Hermitage and Mike enough--they've been incredible from start to finish!

I've lived in a Tim Carr property for almost seven years, and I honestly can't say enough about how…read moreresponsive their maintenance team has been. Anytime I've needed help, I simply submit a request through their system, and someone gets back to me incredibly quickly. Most of the time it's within hours, and I've rarely had to wait more than 24 hours for an issue to be resolved. That level of responsiveness makes such a difference when you're juggling work, parenting, and everything else life throws at you. I especially want to recognize Nick, who has been helping me a lot lately. He's always quick to respond, professional, kind, and genuinely helpful. It's such a relief knowing that when something comes up, I don't have to stress about figuring it out on my own. People are usually quick to leave reviews when they have a bad experience, but not often when a company consistently does a good job. Tim Carr deserves the recognition. Their service has given me a real sense of security over the years, and that's something I truly appreciate.

Nancy is great! Very punctual and informative. She helped my girlfriend and I multiple times while…read morelooking at a rental. We will look her up when it's time to buy!

Truedoor property management refuses to assist the tenants with real property issues. We made…read morerepeated requests for someone to check our air conditioner. It took two months and a threat of legal action before any notice was taken. When the water heater was leaking they neglected to follow up on the issue until I had to go into the office in person to threaten legal action. They take no steps the assist their tenants in any way. If your rental is perfect and has no maintenance issues then your experience will be great but the second something goes wrong they do not have your back. When I spoke to the owner, Kyle, he was more concerned with violating the building owners lease rather than fixing the issue his team had 9 hours to solve. He had no solutions. Just kept saying "that sucks" over and over. Implied warranty of habitability means access to running water.

As a renter, avoid this company if they are the property manager for any property you are…read moreconsidering. I submit maintenance requests and 2-4 weeks go by and they won't reach out. I submitted a maintenance request for the vacuum in the pool and after 4 weeks I contacted them in order for them to fix it. I have now been waiting 2 weeks for them to get back to me regarding the auto part that fills the water. The vendor they use for the pool knows about it but they also haven't addressed it. And the new vacuum isn't working, you would think the pool technician would have noticed when they came to service the pool. They have a high turnover with their employees. Again, I would avoid them if possible. If you enjoy being on them to do their job then this is the company to work with.

Mikey Hall and Shana Reese are unresponsive and have no understanding of what customer service…read moreshould be. I've been trying to view a property but haven't even received a courtesy email whether or not it's still available. Their 24/7 customer service guarantee is completely false. I can't imagine ever referring a client or potential tenant to them. Their owners and landlords are losing money from the time wasted and no response. If you have a property to sell or lease, reach out to another property manager that will take potential tenants seriously and get your cash flow moving along!

I own multiple apartment building and this company is the worst. They never respond to most tenant…read moreservice calls. Making it a landlords nightmare and upsetting tenants. They charge the landlord fees for collecting the rent and the tenant. They charge the tenant a storage fee for storing the rental contract and they charge the landlord. Also, most of the staff is rude including Lance. They were so nice and so responsive initially when the account was setting up, then once your hooked they are trash. I would ask them for references on all the positive reviews here... I bet they are fake.