Outstanding service -- saved our home! Tritan Plumbing did an amazing job. Sarah in the office took my call, was extremely helpful, and quickly dispatched Mickey, a very knowledgeable and professional plumber who arrived within an hour. We had a broken sewer line and thought we might have to leave our home (there are seven of us), but Mickey and his crew got our sewer service back up and running so we could stay. They did excellent work -- I highly recommend Tritan Plumbing to anyone in the Plainfield area. read more

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Do NOT hire this company. They were completely unreliable and unprofessional. They missed six scheduled appointments without notice and never called to explain. They charged me for work that was never completed, caused a flood in my basement, and failed to follow up with the restoration company as promised. I was left without water in my kitchen for eight days and ultimately had to hire another plumber to finish the job. This experience was costly, stressful, and unacceptable. read more

DO NOT USE THEM. Called them to fix a drain clog issue. I went with them because they had come out for me a couple other times over the last few years. This time: over a three week span they took multiple days to respond to calls and texts, missed multiple appointments they had set with me, and showed up about 6 hours late both times they actually came. They misdiagnosed the issue and charged me a couple thousand dollars (after promising a discount that they did not give) to do work that didn't fix the issue in the slightest bit. They did not respond when I told them this. Called Roto Rooter and they came out immediately, fixed the issue, and only charged me $400. read more

I neede a new water heater and they said they needed 1/2 up front . Then they strung me around for two day until I canceled the order . they said the $1250.00 was I refundable. you can't find their location and they never answer their phones . Ttitan Plumbing is a crook . They cheat and lie . F+++ . do not use them read more

why would you take money as a deposit and then NEVER complete work? Wow. I just read what you pulled on a customer. Please make it right. That was a huge amount of money? read more

TL;DR: Based on my experience with them it is my opinion THIS COMPANY IS UTTERLY UNTRUSTWORTHY. *** A NOTICE TO ALL VETERANS *** It is my opinion that this company utilizes fundamentally questionable business practices. As a veteran, looking out for other veterans, I CANNOT RECOMMEND THIS COMPANY whatsoever. I do not believe they operate with character and integrity. Following a good experience a few years ago, I asked Tritan for a quote to install a new kitchen sink and potentially move a pipe in my kitchen wall to accommodate the drainage of the new sink. After saying they would be at my house at 10am on a Tuesday, the plumber, Mickey, did not show up until 7pm that night for the estimate. Mickey quoted me a price for the sink that included potentially moving the pipe. Because of my previous good experience and being understanding that things happen, I signed with them. Mickey said their credit card interfacing equipment was broken, and they asked for a 50% deposit through Zelle. Due to Zelle's policy's I couldn't send the amount they asked for and used a check for the rest. *** An interesting note, you do not have the same consumer protections with Zelle as with a credit card. Do not pay companies with Zelle!!! *** Over the next two and half days I was forced to reschedule the various times we had agreed upon and they didn't meet any of reschedules. By Friday afternoon I was done with rescheduling and had no interest in the story Sarah (Mickey's wife and job coordinator) told me about how their shop had been broken into and all their gear stolen and whatnot. I asked Sarah for my deposit back and she said "our deposits are not refundable." So now, after four days of disrupting my family's life, I have the choice between losing my 50% deposit AND getting no work done or letting a company that I no longer trust into my home to do work. When Mickey finally does show up at 7pm on Friday (he was supposed to be there at 1pm that day) he tells me the pipe does not have to be moved and I immediately ask for an adjusted price because the scope of work is now vastly different than what was originally quoted and am told that they don't do that. Sarah tells me their system can't make price adjustments. In the end, I had them do the work, wrote them a check for the remaining balance, that should have been vastly adjusted, and got them out of my life for good. Don't let any of this happen to you!!! Look elsewhere for plumbing work!! Based on my experience with them it is my opinion THIS COMPANY IS UTTERLY UNTRUSTWORTHY. read more

If I could give this business 0 stars, I would. I REFERRED THEM to my neighbor....he needed a water heater in Schaumburg, and so did his daughter in Roselle. When my neighbor called, someone told him they didn't service our area. When I called Tritan to question this (as they had serviced me in Schaumburg years ago), the woman on the phone got nasty and said "what do want from me? We don't service your area anymore." When I asked her why, she said it was "too far to travel" - I said "for two referrals and for future repeat business"? She said "Yep" THEN HUNG UP ON ME. Who doesn't want business during COVID? Tritan Plumbing is who. read more

Tritan Plumbing - Plumbing Near Me - Plainfield, Illinois

We contacted Tritan Plumbing because of clogged commode. Found out we had a collapsed sewer line that needed to be replaced. They gave a quote and the job was to start in 3 days. For the next 14 days we were told they would be here between 330 and 4 and everyday they were a no show. we we talked to the owner they offered us a $200 inconvenience fee. This is after having to find a place to go to the bathroom, shower, do laundry and eating every meal off of paper plates, cups and with plastic ware. Horrible inconvenienc! We found out later a job they had previously done was done incorrectl. We will never Use them again or recommend them. read more

Looked me in the eye and lied to my face. Our kitchen faucet had a small leak, so we asked Tritan to come check it out. The plumber told me the leak was in the hose and that we needed to replace the entire sink for $700-$800. I was surprised and specifically asked if it was possible to simply replace the hose. The plumber told me a flat out lie: he said manufacturers don't make/sell hoses separately and repeated we needed an entirely new faucet. When I told him I'd have to think about it, the plumber suddenly remembered they did have a hose that might work. He offered to replace just the hose for $400. I was suspicious by then and declined further service, so Tritan charged $80 for the consultation and left. After a two minute Google search, I discovered that it's very easy to buy and install a replacement faucet hose (i.e., Tritan had lied in response to my direct question). I bought a replacement hose at our local hardware store and installed it myself: $25 and five minutes of work! read more

It's August 17th, 2023 today. I have been calling Tritan Plumbing for 2 weeks. When I finally did talk to someone, they told me someone would come out to see what went wrong. I had my toilet rebuilt from the inside on July 29th, 2023. It is leaking and they are not returning my calls. I paid $590 for original work, and can't get them to come back to work on my toilet. read more

I have used Tritan for well over a decade for multiple jobs at my home. In January of 2023 I contacted them for a new water heater which required a $1500 deposit by me through PayPal, I sent the payment along and then had to cancel the job as a family issue came up. I contacted Sarah immediately that same evening and she indicated that the deposit had already been sent along to the supplier and she would work on getting it back for me. i though nothing of it as I had been a client of Tritan for over a decade after a few weeks went by with no response back from anyone I reached out to Sarah and received a text message back apologizing for the length of time it has taken but they had some family issues on their end come up so I waited again. hearing nothing for a few more weeks I followed up with multiple calls and texts to Sarah. Again received another text from her indicated that her or Mickey would be contacting me and nothing. I again reached out and received another text message that I would be contacted by Sarah after she had dropped her son of at a sporting event, again no call. It is now June approximately 5 months since this all began and I have still not received a call or my money back. I then decided to take a trip to their office in Plainfield and to my surprise the office was vacant with a few signs reserving parking for Mickey, I then went into a neighboring company at the address from their web site and the guys there said they have not seen anyone coming or going from the Tritan office. I them sent another text on June 14, 2023 to Sarah indicating that I was at their office to discuss my refund and still no reply back to call or text. I have used Tritan for a number of jobs over the last decade and to be treated like this is absolutely ridicules. I know that the rule is get multiple bids for a job and to my fault I threw that rule out the window due to what I thought was a great working relationship with Mickey, Sarah and the company....Lesson learned on my part, as of this typing on June 19, 2023 I have still not received any sort of contact back from my last text message to Sarah....They had no issue taking my $1500 deposit back in January, I hope you all at Tritan enjoyed it, my wife and I have been out that money sine January for no reason at all other than you all just took it, no explanation, no curtesy of a phone call...As I said I hope you all used that money for something nice because for our upcoming jobs, Tritan will NOT be receiving a call Mike R read more

My neighbor and I chose Tritan Plumbing from three candidates to fix our flooding with a backyard draining system. They installed underground 180 ft of pipe underground tied to city storm drainage in November 2020. In December 2020, we got a rainfall heavy enough to flood the backyard and found that the system did not drain. After numerous contacts over the past year and a half requesting Tritan Plumbing fix the problem, they have not so much as made a phone call to us. I would recommend Tritan Plumbing for any job under any circumstance. It's a shame a company is allowed to continue to do business in this manner. read more

Tritan Plumbing - Photo from mid-year 2021 of the area directly above the catch basin. Sadly water sits for 3 to 5 days. - Plumbing Near Me - Plainfield, Illinois

Great customer service, answered all questions/concerns. Got the job done in a quick and efficient manner for a good price too.

They should get negative stars. Very rude woman, tries to manipulate a senior citizen, would not give a quote, She loves to talk down to people and will not listen. I can't see how this company can be in business with this woman standing between them and the customer. But maybe its just as well if the service people are as ignorant as she is. Definitely stay away read more

Wish I could give them no star. They are the most unprofessional company I have ever worked with. I had a second bedroom bathroom leak and they gave me an estimate that was double than one other plumbing company that I had called. However, as I was new to the area and they came with recommendation from a friend's friend, I decided to try them out. Paid them an advance of 50% ($1600) and the technician, Mickey said that he will start the work right away. However, when he finally showed up and just broke one tile in the bathroom, he said that additional work is required and they sent me another company which quoted me another thousands of dollar before Tritan could even start the work. Spoke to Sarah multiple times and every time I was told that I have to get this done (which wasnt told to me while signing the contract and I was assured that there won't be additional work and the cost will not increase). I filed a BBB complaint and they didnt even bother to respond to BBB. please DON'T do business with them and NEVER EVER GIVE ANY ADVANCE. Once they have the advance, they will change the work and the cost. read more

We had them come out to fix our pipe running out to the garden hose, which originally went fine. However, a year later, the pipe that they had previously repaired burst. We called them, left numerous messages, emails, and texts. No response. This is a shady business. They do not stand behind their shorty work. read more

Tritan replaced a 16 year old water heater with another Bradford White. The service was quick and professional. Install went well and as described. No issues or differences from the original quote. Tritan will be my first call if I need any plumbing going forward. read more

Tritan Plumbing - Plumbing Near Me - Plainfield, Illinois

Great family owned company ! Down to earth ! Upfront pricing. Great team We have used them for awhile one thing constant is the customer service read more

Tritan Plumbing is unreliable and tried to get me to paymore than what they quoted. They tried to reschedule two times and then Jack the price from $1650.00 to $2200.00. Sorry Tritan. Went on home advisor and got 2 quotes within the hour and for $125.00 cheaper than their quote. Buyer beware of their tactics! read more

This company is a total ripoff they tried charging my fiancé $1139.00 to water jet a 5 foot long drain! I called Mickey and he explained he sent out a $600,000 truck and piece of equipment,this was his response as to why the bill was so high. His superintendent Damian would not give us an itemized bill,nor use a credit card to pay. Do yourself a favor and call another company. Thomas M read more

In October 2020 I contracted with Tritan Plumbing to have work done in my home. The following is the statement of work from the Tritan Plumbing invoice I received. Task #AP-1016 Description Connect Icemaker Install New Copper Tee And Install IceMaker Ball ValveShut-Off. Includes up to 15-FT of Soft Copper or Steel Braided Supply Line. I requested the steel braided supply line. I was shocked when I received the bill for this work which was $735.19 minus discounts of $98.52 which equals $636.67. After I received the flat rate invoice from Tritan I requested an itemized invoice and my request was denied. Tritan Plumbing is not transparent with their pricing. I have no idea how they priced Task #AP-1016. While the technician was at my home I observed him closely doing the work and the time spent doing it. At the most it took 60 to 90 minutes of continuous work. The Tritan technician did not have the parts in his vehicle to complete the job and needed to purchase them from a local store. During his visit to our home the Tritan technician spent nonworking time traveling to the store, time in the store, and time coming back to our house from the store. My husband and I thought that the time the technician spent to and from the store was excessive. I contacted a local parts appliance store and requested prices for all the parts listed in the invoice. The store associate informed me that the copper tee costs $5.00, the icemaker ball valve shut-off costs $15.00, and the 15 feet of steel braided supply line cost $20.00. I told the store associate the work the Tritan technician completed and the price I paid and was told that it was "horrendous." The associate said that the job should have cost between $250.00 and $260.00. I realize that service companies need to charge their customers double or triple the wholesale price for parts and I was willing to pay that amount. A local HVAC and plumbing business told me the job should have cost between $250.00 to $300.00 and take 25 minutes to one hour to complete. I researched the average hourly rate for plumbers in my zip code for the type of work performed. According to https://plumbers.promatcher.com/ the current average hourly rate for my zip code is $82.04 per hour (plus parts and materials) (Range: $76.86 - $87.21). Tritan Plumbing excessively overcharged us for the work they completed. Tritan Plumbing also threatens to sue customers who write negative comments or remarks about the company on any website. The following is taken verbatim from the Tritan Plumbing estimate, "If leaving a review on any website I cannot to constitute defamation the Tritan Plumbing name with negative comments or remarks, if I do Tritan Plumbing can sue for libel. The purchaser takes full responsibility for attorney's fees and court costs should it become necessary to sue for payment of this invoice." The customer is required to sign this statement for the work to be completed. This is a direct violation of The Consumer Review Fairness Act (CRFA). The following is a verbatim statement from the (CRFA), "The Consumer Review Fairness Act makes it illegal for companies to include standardized provisions that threaten or penalize people for posting honest reviews. For example, in an online transaction, it would be illegal for a company to include a provision in its terms and conditions that prohibits or punishes negative reviews by customers." Recently I have done additional research which I wanted to present to Tritan Plumbing. I contacted the company on June 16th, 2021 to make an appointment with the owner Mickey Owano to discuss my issues in person and he refused. read more

I will stand by everything I stated in my review, as it was 100% true. The reply from Triton Plumbing was full of untruths. They stated they "won" the other $7500 of the almost $15000.00 charge, but being in our 70's, we just wanted to be done with this company and consider it an expensive lesson learned, so we dropped the credit card dispute. We just wanted to alert the next unsuspecting victim. read more

I thank your for your response - but the issue is the fact that I canceled the contract within the guidelines established by the Illinois Attorney General's office so I should receive a full refund of the deposit. Your failure to follow through on that and your failure to communicate since our last discussion in which you agreed to the refund is what drives this rating. read more

This I place is a joke !! Showed up 3 hours late and smelled like alcohol!! They checked my water heater and said it needs to be replaced . I asked them to leave and called the office and they said I was crazy for saying such a thing!! Frankly I'm insulted at the way they spoke with me and I don't know how this place is even in business !! DONT NOT CALL THESE GUYS!! Worse place ever!! read more

A bit disappointed with followup service of Tritan Plumbing. They originally installed a replacement outside faucet as part of an Angie's List promotion. This was done September 8, 2015. They did a nice neat install. The problem is a year and a half later (spring 2017) the faucet has a bad leak from the handle. This new faucet should have lasted more then a year and a half. I tried to tighten the front nut on the valve stem but no help. I contacted Mickey at Tritan early this summer and sent a video of the issue. I indicated to him that it wasn't their fault but a product issue. He responded and said send a copy of the invoice which I did. I haven't heard anything from him since. I was hoping he could help in some way........not for free but some compensation or assistance. read more

THIS COMPANY IS A COMPLETE SCAM! Waited over three hours for someone to come take a look at my flooded basement. Our technician, Paul, arrived and dug around in our pipe for approximately 10 minutes (WITHOUT THE PROPER EQUIPMENT, LIKE A SCOPE!) before telling us that our pipe was broken and we would need to tear up our front yard for over $9K to fix the problem. He then proceeded to tell us how "bad he felt for us" because we have such a beautiful yard and they cant replace landscaping the way it was before starting the project. Got a second estimate and GUESS WHAT? Pipe is clean and clear and NOT BROKEN! Imagine that!? I am getting the problem resolved by a reputable company for less than half the price. This company should be ashamed of themselves. I am certain this is not the first time they have tried to rip someone off. Do yourself a favor and get a second opinion before using this company! read more

This company is so unprofessional. On 1/15/20 I was scheduled to have a plumber come by to look at my leaks in my house and I bought this coupon from Groupon. I followed the instructions and I thought I was getting a great deal but I wasn't. They are so expensive. Just for them to come look at my pipes was very high. The lady who usually does the confirmation is so unprofessional that she hung up on me. They don't even tell you the basic prices until the plumber calls you. DO NOT USE this company. They are highway robbery and unprofessional!!! read more

BEWARE!!! DO NOT CALL THIS COMPANY EVEN AS A LAST RESORT. They were eager to come out to check out my plumbing situation, yet showed up 40 minutes late. The owner, Mickey and his sidekick were at my housefor less than 2 hours, and charged me $1,200 for JUST AN ESTIMATE. They snaked my pipes with a camera, misdiagnosed the problem, and quoted me $25,000. After we told them that we were going to shop around because that price seemed through the roof, they desperately returned saying they'd "only" charge $19,000 because I knew his wife. (no idea who she is) They also were pushing us to finance the full amount through their financing company. After they left, we got the opinions of reputable plumbers, and determined that Tritan Plumbing had completely lied to us in our time of desperation. There wasn't a pipe broken under our foundation like they had told us. We had our problem actually fixed for less than what Tritan charged us to come out and assess the situation. They charged us $1,200 for just the service call, no repairs made! On the invoice it says everything they would've done for the $25k, yet provided no service to remedy our problem. I have contacted the company multiple times via email, phone, and text and have left many messages with the owner asking for a detailed invoice for what exactly was $1,200. I have even told them that they misdiagnosed the problem to begin with. I have given them over two weeks to reply and gotten zero response. Once the check was cashed, they wanted nothing to do with me. I have never experienced such horrible customer service, and this company is a RIPOFF. read more

Ted and his crew were very prompt at 8 AM on a Saturday. They were extremely professional and knowledgeable. I'm a bit overbearing with my extensive questions, but Ted was able to quickly and easily explain everything I asked about. In the future, for any plumbing work I have, I'm calling Tritan Plumbing first. Thank you for everything, Ted! read more

Terrible ! Stay Away! First they blame Groupon for not correcting what they said was incorrect statements for the Groupon. Paid $59 for the Groupon for $129 of service. Had a slow flushing toilet. Used air to push it through improved slightly but could not rod it without removing the toilet. Had a leaking faucet, couldn't fix it. Left after paying another $178.00 so with the value of the Groupon over $300 in service. Called back toilet just isnt working correctly and they wouldn't even apply the service fee of $300 already paid against another visit! I could have purchased a new toilet with installation for less. The owner was not interested in customer service just stated...Thats what you pay for a professional plumber... Really? You'd think they could fix the problem too wouldn't you? read more

In response to "Nina's" (?) comment to my original review below....you did do the work, I can post the receipt. Apparently your record keeping skills are as bad as your plumbing. read more

Plumber promptly came out to fix the clog/replace the pipe in the wall. Had an issue with the work days later and contacted the plumber about it. He said he'd come out to fix it on his own time and to not contact the company because they'd charge us. He didn't show when he said he would so we texted him. He apologized and said he'd come tomorrow. Didn't show that day either. We contacted the company and they told us they'd have to talk to the plumber first and that there may be a charge. Person on the phone was rude and kept accusing me of not communicating with my fiancé. She kept telling me lies and was supposed to call me back this morning after speaking to the plumber but I haven't gotten a call back yet. read more

Very disappointed in this company. They came out (they were late and I was their first appt) for a slow tub drain and told us they had to snake the line and it would be $240! They also said if they needed to do another line it would be another $240. I called another plumber and was told their charge would be $135 to snake a main line. I paid Tritan their $45 trip fee and asked them to leave. The other plumber was here in 45 minutes, found two clogs both at the very beginning of the pipes, fixed everything and charged me $65. I would not recommend this company to anyone. read more

Terrible. I had the plumber show up to my primary residence instead of my rental property - which could be chalked up to a clerical error. The plumber than visited my rental property; called me and said that he had to auger the line and replace the toilet valve. The accent was VERY hard to understand but understood that the work was going to be completed. I was then given a price of $445.00. I paid over the phone. 5 minutes later after the plumber left, my tenant called me and said that the toilet was still flushing slowly. I called the plumber back and faced a very hostile conversation that the work was completed even though the tenant said that the problem remained. He then quoted me an additional $200 to come back on site to look at the issue. I called the main office the following Monday and asked for another site visit since the issue was not resolved the first time. I was quote again an additional $200 to come out to the site. I declined the offer. $450 dollars later, I still don't have a toilet to use. read more

I am sadly disappointed as I had hoped we would receive awesome service after reading previous comments. We called Tritan for a quote to move a gas line, I had even inquired about booking as I assumed after receiving the quote we would just go ahead and schedule. They did show up right on time, so I will give them that, and the scheduling process was super easy and Debi was really helpful. However, when the guys came to quote us they told us we would be unable to use the "$50 for $100" deal advertised here on Yelp for the job we needed done. Disappointing as this was another reason I called them. I was told I would have my estimate before they left the door. I did not receive it, and assumed my email must have been incorrect. I called and after correcting the email issue was sent the invoice for my estimate but not the estimate itself. I then emailed to inquire if I could receive an itemized estimate indicating the breakdown of service and labour to compare to my second company and ask for clarification on whether or not I could use the promotion as advertised. I was told they would check and get back to me. While that was Friday and this is after close of business day Monday, I have still not received my quote, nor a response on my promo inquiry and have already had my work completed by a different company. I feel ripped off. I paid nearly $50 for an estimate I never formally received. I have no problem paying for someone's time, but I do expect the job to be completed as paid for. Not to mention I feel there is some false advertising going on as I was clearly told,"no additional deals could be accepted on this job". read more

I had Tritan out again, this time for my clogged up sink/disposal.../dishwasher. They were able to accommodate my needs, quickly. In fact, Tommy and Marcello were able to get out to me earlier in the day, than originally planned. As always, they were friendly, professional, and quick. The job was done in no time and at a reasonable cost. I had my email receipt before they left, again. read more

Cleaned out sewer line. They were prompt, friendly, and got the job done. Will use again if needed.

I purchased a 'deal' on Angie's List for them to come out and fix my tub faucet (it was dripping and the water was not getting hot enough). and my sink (P-trap was leaking in two places). Some young guy that spoke broken English came out - did NOT remove his shoes or put booties on - took my faucet apart and put is back on. Took the sink apart and told me I needed to replace the "nipple in the wall" for $200. I told him I wanted another quote so not to fix the wall pipe. He put my sink back together and told me he fixed the leak at the front of the p-trap. When I got home after work that evening, the tub faucet was still leaking and the sink was still leaking in BOTH places. I called for them to come out fix what was not fixed. They told me it would be FIVE DAYS. On the FIFTH day, they called to tell me that he never said he fixed the first leak on the sink (LIAR) and that if he came back out they would charge me more money. He was there for less than an hour and charged me $449 for the service but since I bought the 'deal' on Angie's list I was out of pocket $329 for plumbing that still needs to be fixed. I would not recommend this plumber to ANYONE!! I How many people do you know that make $449 or more an hour. Just to update: Cascade Plumbing came out and fixed my tub faucet by replacing two washers in the valve and they fixed my sink leak WITHOUT having to replace any pipes. They said the pipe was perfectly fine! Tritan was just trying to further rip me off by replacing a pipe that didn't need to be replaced. It has been a few weeks and my faucet is working perfect and my sink is dry as a bone! Cascade only charged $100 to actually FIX what Tritan 'tried' to fix. read more

Absolutely Terrible Service. Period. Gave us hourly rates and then didn't stick to them. Absolutely not clear about their services, gave us flat rates and then started charging extra for toilet installation (even though we bought them the new toilet--which he didn't say he would charge for until after the fact, and its not even on correctly). Didn't send over insurance papers either, then after giving us a discount, the technician says he won't give us a discount. Truly Unprofessional customer service and plumbing service. After we asked for an invoice to give them a check, they said they can't have one sent until check was received. There are many other quality plumbing services out there other than Tritan, make sure to call them instead, otherwise you will end up paying over 1,000 dollars for services that only cost 400. read more

This one is beyond belief -- yet true. This review is based solely on the behavior of the office manager Debbie. I purchased through Angie's list an advertised special from Tritan Plumbing for a frost free outside faucet installed for $149. I pay Angie's list with my credit card. Amber Keltz from Triton calls me to schedule the appointment. She asks me if I want a Heavy Duty faucet for an additional $50. BEWARE, this was a warning sign I missed! Next we set the appointment, I tell Amber that I am off the next two Saturday's, is there an additional charge for Saturday? Amber puts me on hold to check with the office manager, she comes back and tells me it is not a problem, there will be no additional charge for Saturday. We set the appointment for Saturday April 9th 2016. The tech comes on Sat April 9th, installs the HD faucet in under 45 minutes. He gives me the bill. $200 additional!!! I am expecting a $50 bill for the heavy duty faucet. The tech tell me the $200 is in addition the $149 I paid Angie's List. So The $149 special is actually $350. Classic bait and switch. I tell tech I pre paid with Angies List and lets call the office. I speak with Debbie the office manager. This is what Debbie told me: "I am bad business. She (Debbie) knows what Amber told me, because Amber is new and she was standing right next to her." Triton does not care! I've read every negative review for them. It is a prewritten statement, exact same one for every critical review. Also, the outdoor faucet is loose. They did not secure it to the house! read more