Reason for the 1 star review is that you cannot have multiple items in your allocated space even if…read moretotal length/width is not exceeded. Management requested that one of the items be moved because multiple items are not allowed in a single space. The contract/lease that was signed at move in has no mention of this caveat within it. Facility is still under construction but appears to be safe and secure with decent amenities. Relatively removed from the population density so that is a plus. Value overall is standard when looking at price to amenities/facilities Would not recommend unless specifics are outlined within contract at move in.

Way overpriced for what you get. And the owner (not the manager Rachel, (she is nice)) charged me…read moremore because I am 'not from here'

They tried but didn't have availability. Ty anyway. They were very nice and polite.read more

Amazing customer service, very clean facility, easy access! family owned! highly recommend!read more

He was very flexible and accommodating when I showed up a bit after hours, he cut running his…read moreerrands short, to allow me to get into my unit, what a blessing that was

Honestly, amazing service from the young gentleman over the phone. I was looking for storage and…read morethey're all full in this area. They happened to have two left at river rock and the guy over the phone helped me out to do it online, called back to give me the info on my code and where my storage was located. Amazing customer service and great rates.

Great service, clean storage unit, lighting inside, easy access, and very affordably priced. The…read moremanagement was friendly and very kind to us. We were so grateful to have this unit near our apartments until we bought a house. I would highly recommend this Storage Center as it has easy access and is close to town.

I'm really surprised by the positive reviews. While I rented a unit from them for several months,…read moreit was broken into not once, but twice. Both times surprisingly the camera was not pointed at my unit. I suspect the manager was in on it, and I don't know if she works there anymore. It wasn't just my unit that was broken into, it was many. One man had just moved here from Arizona and he had over 20 thousand dollars worth of firearms and safes stolen. Do not give these criminals your business.

Ashley in the office is sweet and helpful…read more This storage unit gets 1 star because of their corporate greed. They slip in a clause that says they will raise your rent after 3 months. I've been in my unit for 2 months and just received a notice of a 33% increase for the 3rd month. I understand a small raise but this raise is ridiculous! I guess they would rather have empty storage units instead of happy customers that pay rent on time! Very unfortunate!

Renters beware. After a few months you'll get a 20% increase after 'routine price adjustments'. The…read morewebsite prices are promo prices. Initially paid $144 for my unit, now I'm paying $164 and got another 'adjustment' for $172. Go somewhere else who is upfront about their rates.

This is a really top notch self storage facility. It is clean convient hours for access and…read morecustomer care is 5 star. Ty is such a great guy and always willing to help out. If your looking for a place that is clean, secure and great customer service then this is definitely the place

Ty is very friendly and helpful, plenty of room to get the big moving trucks in to your space with…read morea spotter (Ty). No problems with water running into my shed, no security issues, great peace of mind and easy access while I was waiting for my house to be built.

i called to set up a forwarding address for my move to Idaho. The staff have been efficient and…read morefriendly in helping secure an address. I would recommend this business to anyone looking for mail services.

We needed help getting my step mother's furniture moved out of her assisted living apartment. The…read moreguys at Ace came had everything moved out in about 4 hours including having to take a big bed apart and move some delicate pieces. They had to drop some off at a south hill location and then drive out to our rural home to drop off the rest. They were great guys, on time and worked hard to get everything moved. And they stuck to the original estimate for the move. We were happy.

I've rented from these guys a few times over the past couple years! Always so helpful on the phone…read moreand helping me get the trailer all set up to my vehicle! Definitely would recommend!

Never, ever rent a uhual here. We did, and when we returned it the guy who checked us in didn't…read morecheck our truck in for almost 30 minutes after we left. We were then charged double for an extra day. Thankfully I took pictures before we left and had the timestamp to prove when we dropped off, but it took days to get that verified by uhaul and the charges reversed. Then, we got charged a $30 fee for the "outstanding" fees that our account showed while uhual took those days to figure out the situation and correct our bill. ALL of this could've been avoided if the guy who checked us in did his job. I will never rent a uhual here again and I highly recommend using one of the many other uhual pick up locations in PF if you need a truck in the future.

Clean well lit areas, secure, and friendly staff. Had no problems with renting, using, or moving…read moreout afterwards.

Really great place that has very reasonable rates and have been a blessing to my family after our…read morehouse fire. They have a very secure 24 hour storage facility that has alarms on every unit, cameras and keypad coded gates.