Steve was very approachable and easy to understand. He quickly looked at my laptop and suggested that I directly contact the manufacturer to see if they could help, even though the warranty period had passed. At this point, it appears his suggestion is going to pay off for me. Finding an honest resource is often difficult, but I've found my new computer support person! And at this time, it hasn't even cost me a dime. I'll keep him busy though when I share his business cards. read more

An excellent experience overall. Steve did an exemplary job selecting and setting up my new PC.

I cannot recommend Steve enough. So sad all the money I wasted with every operation in the area and none cleaned up my computer until I found Steve! He has been amazing to work with over several years and I have found no one that has his expertise...it really is his passion. Most recently I worked with him to purchase me a laptop and again it was a wonderful and well priced experience. I love it my new laptop! Try him and I guarantee you will never go anywhere else! read more

The PC of a visiting friend crashed and died while he was here in Louisville, and he took it to Best Buy for Geek Squad attention for which he pays an annual fee. They sold him a new computer and after examining the husk of the dead one, told him it had no data to transfer -- he used the computer for 8 years! A completely empty grave, according to them. Nada. Utter devastation. I phoned several other Louisville places to see if they could help before I found Triple-S, through, of all things, these very positive Yelp reviews. I'm adding another one. I called the number, got Steve S on the phone, and he told us to come on over, right then. We left the old and new computers with him, and before we were even 15 minutes on the road home from his house, he called and said the data was there and he would be able to retrieve it. I'm not kidding. Not more than 15 minutes after we left what Best Buy told us was a data-less computer with him, he had found the gold. We left it with him Wednesday, picked up the old and new with newly restored data on Friday, with him doing a little extra fiddling remotely, with everything intact in the new one today. Friend goes home tomorrow. With the disappeared data fully restored, in very fast turn-around time and for very reasonable cost, including setting up his new computer. Thank you, Steve! read more

Cannot say enough good things about Steve! Super friendly, outgoing, conscientious, and smart. Always answers his phone! Did a great job with my ancient laptop. He is fully transparent with the work he does -- he provides you with a very detailed document listing every action he takes with your machine. There's really no reason to go anywhere else. read more

I've had Steve help me remotely for years. Whenever I get into any problem(s) I contact him immediately...I don't fret. Steve is very reasonable, honest and knowledgeable. I'm very grateful to Triple-S Computers for having my back! read more

Steve has helped me with both personal and business computer related issues for years. He always takes the time to answer any questions I have and get things done quickly. I refer him to all my business clients who need any IT or computer help because I know I can trust him to take care of whatever's needed. I highly recommend them! read more

Steve was recommended to me by a guy who was unable to do the work that I wanted; at least not in the time frame that I needed. Kudos to that guy for his customer service level, and apologies that he will never see or hear from me again. Steve is the best. I have bought new from him; it was the PC buying experience of a lifetime, and I know my way around a computer! The machine he found me for the price I paid blew my mind. I have also referred two friends who have little to no knowledge of what they need or how much they should expect to pay, and they were both just thrilled with their new machines, (especially his trademark customization), and with Steve personally. I have also taken him dead machines that were magically restored to life; always returned on or before the promised date. Cool guy, computer voodoo magician! Do yourself a favor! read more

I recommend Triple-S to anyone and everyone I talk to! Steve provides top-notch service and has access to great products at affordable prices! I love knowing that he is not affiliated with any company so I know he is selling me the best computer possible. read more

Steve is THE COMPUTER GUY! He is knowledgeable , honest, reliable, and reasonable in his rates. You can count on Steve to do what he says he is going to do. Sometimes, he does even more! Steve is a pleasure to work with. I highly recommend him. With our first experience with Steve he was able to get rid of the Crypto virus mess --- and what a mess it was. He knew right away what it was and how to take care of it. Next, he cleaned-up several computers and got them running much better and installed a much better secure anit-virus protection program and a more reliable back-up system. He networked my computers --- talk about a time saver! He helped us purchase 2 new computers at a great price. (He even sets them up and installs all your programs). Thank you Steve for making my "technology life" a bit easier! I'm happy I've found you. read more

I am an engineer and friends and family often call on me when they have computer issues. Unfortunately, I am not much good when a hard drive dies with none of the files backed up like recently happened to my sister in-law. Checked around for someone who could recovery the data on the hard drive (if possible) and found out the Steve Schardein of Triple S Computers is the only guy I could find in the state of Kentucky that actually has the equipment for this. Everyone else sends the hard drive out of state for recovery or sends it to Steve. Working with Steve just cuts out the middle man. In any case, Steve took the dead drive and recovered just about every file, especially data files and pictures that we were afraid might be lost forever. Steve gave us a reasonable quote for the work, but actually ended up charging us $100 less because it was an easier recovery than expected. This is my first time using Triple S computers, but am sure it will not be my last. read more

Steve is the man! I had lost videos and pictures of our Hawaii trip that I had recorded on an SD card using a go pro and had erased and recorded over at least 5 times. He said the that would be most likely unable to recover. Steve was able to find one awesome video. He spent hours and hours. He said since he only found one video that he was not going to charge me. I insisted that he let me pay him. He kept in touch with me and through our conversations he was so passionate about finding my files. I would definitely use him again for lost files. I will use him for my next computer upgrade system at home. read more

Recently contacted Steve for my latest computer problem. He was very responsive to emails (even responding at 9pm!), quick to fix my computer and very honest about what the problem was. Very happy with the quality of service. Would not hesitate to have him fix any future computer problems - or go to him when I need a new one. read more