I was in contact with this business for a simple home theater set up which was already done, all I…read moreneeded was some instuctions on the settings on the recevier was having issues mathcing new TV to recevier to get the Dolby Atmos with surround. I ask for a quote thought it be a simple visit and fix. I get a responce after on the 3rd contact and says I can not service your request, Guess always good reasons for not giving quotes all I ask for a very quick home service .

Automated Living goes above any beyond to meet any need that you have. Jason and his crew came to…read moremy house to mount my new flat screen television. When I spoke to him on the phone I had a few requests. One was that I wanted to hide all wires as to not have an unsightly clutter of mess showing. Two I wanted all of the boxes ran into the hallway closet to free up space under the television. Jason wasted no time getting to work. In less than 30 minutes my television was hanging on the wall and I was watching Netflix. Jason and his team were extremely professional and cleaned up every last speck of dirt the job created. My job may have been a small one but Jason treats you like his biggest customer. I am more than satisfied with the job they did and would highly recommend Automated Living for any of you entertainment needs. I will contact them again when I begin my outdoor stereo project.

Guys where very friendly and accommodating to put in 2 65" TV's side by side on a corner, not the…read moreeasiest thing to do. They also put in a tv in my office as well. Would recommend, very professional

Could not have had a better experience. Brian came out in person to give an estimate to move a TV…read morefrom the downstairs and mount a new one. His crew showed up on time and the work was done perfectly. No wires showing, no mess--completely professional. We were a small job for them and we were treated like VIPs. I highly recommend this company for anything A/V.

Avoid Vivint if you ever think you might need customer service…read more My experience with Vivint has been one of the most frustrating customer service experiences I've ever had. I recently purchased a new home that already has a security system, so I contacted Vivint to cancel my service. About five weeks ago, a representative convinced me to place my account on a one-year deferment instead of canceling, saying it would give us time to decide if we wanted to switch back. Despite that agreement, Vivint still charged me $81. Since then, I've spent hours on hold over multiple phone calls trying to get the charge refunded and my account canceled. Every time I call, I'm either transferred, left waiting indefinitely, or told I need to call back again. After weeks of trying, I still don't have a refund and still don't have my account canceled. The $81 isn't even the main issue anymore. It's the complete lack of customer service and the amount of time they've wasted. No customer should have to spend hours on hold just to resolve a billing mistake and cancel a service. If Vivint puts this much effort into preventing customers from leaving instead of helping them, that's a serious problem. Based on my experience, I cannot recommend Vivint to anyone. There are plenty of security companies that value their customers' time and stand behind their service. Unfortunately, Vivint has shown me the opposite.

DO NOT REFER TO VIVINT! They are refusing to give me the 200 dollars referral because I do not have…read morethe referral number. I decided to go to VIVINT and the gentleman who sold me the system told me if I had any referrals to send them his way. I did so and made a sale for him, but he never responded back after the new system was installed. Not cool nor fair for VIVINT not to honor the referral all because I did not have the referral number. My system was less then three weeks old myself. Either salesmen or technicians told us we needed a referral code. The gentlemen never responded back once the installation was complete. Very disappointed

I moved to a new house over 80 miles from Louisville. I needed my big screen TV hung above my…read morefireplace. I called many places and no one would do the installation because it was a brick fireplace, and the prices of the ones that would, I could not afford. Then I remembered this young man, Brian Brassell who did alot of wiring and installations for my husband's business...I found an old business card of his, called him and he not only gave me an excellent price, which included his travel time and the work done...but he came the next day, did the installation and it is perfect. He is thoughtful, explained everything he was doing, and was super fast with the job, I would recommend him for any service needs you have. Debbie k Chandler

From the owner: We are a Low Voltage Integration Company that Specialize in a variety of systems for your Home or…read moreBusiness. Over 20 years of experience helping Customers with Installation and Service of Audio\Video, Security Cameras, Access Control, WiFi, Infrastructure, Computer services, Smart Home and Office Setup

The nicest company. Very knowledgeable. I would highly recommend Ethan the owner. The install was…read moreso easy.

The owner Ethan was very knowledgeable and took the time to conduct a walkthrough of our home and…read moreexplain the various options available. He then helped tailor the system to my needs. Installer was very professional and timely. Defiantly recommend this company as they were cheaper and easier to work with than the two ADT reps I spoke with from corporate.

Although this equipment might be adequate, the social behavior of these people is inappropriate…read more Making mean, cruel, hateful, vindictive and vengeful comments and then obfuscating and prevaricating is not acceptable. Then he tried to tell me that it didn't happen. When I told him that I was not debating reality with him and told him that it was time for him to leave before the job was done, he did apologize. He completed the work. When I tried to discuss the unacceptable way I was treated with management I got excuses. When I said I was not ok with excuses he SCREAMED that he could take out all the equipment and not monitor the system. I was fine with that. But finally he acknowledged that the behavior was not ok and there was not excuse. So if you want to be verbally abused by all parties in this company, feel free to use them.

From the owner: The professionals at RWB Home Security understand the importance of ensuring protection for your…read morefamily or place of business. Since 2005, we've been providing top-notch security services to property owners in the Louisville area. While discouraging intruders is a top priority, our systems can also monitor everything from high carbon monoxide levels to medical alerts. We put your safety first, which is why we only offer the most reliable high-technology solutions. Call us today at 502-639-5367 to find out about our complete lineup of residential and commercial security solutions.