I have to say that I was extremely impressed with the level of service from Trailers Midwest. Steve…read moreand the rest of the crew are fantastic. I recently purchased a Stealth trailer from them. Let me just say that customer service at the level that they provide is very rare today. There was a bit of miscommunication on one of the features on the trailer I was looking at and when I came to pick it up was disappointed to see the trailer didn't have what I was expecting. Steve was extremely apologetic, had the feature added to the trailer and delivered it to my house 2 hours away the following week. He could have very easily told me "oh well" but did the complete opposite. He was exactly what I look for in a dealership. I will definitely recommend him to any friends looking for a trailer and will make sure that if I find myself in the market for another trailer will make sure to head to Trailers Midwest!!

I'm from the west coast and needed an enclosed trailer to haul my wifes late mothers furniture back…read moreto idaho. i have to say the people at midwest are all freindly and very helpful i received great and fast service in finding just the right trailer to fit my needs and at a great price i would recommend them to anyone needing a trailer.

A few years ago, I purchased a 7' x 12' dump trailer. I live in Ohio so was tax exempt, saved a lot…read moreof $$$. Even though there was an issue with the left twilight not working, they sent me to the factory, and gave me a new spare on the rim for the trouble. The wiring on that side of the trailer was the problem from the factory, not caused by John's. They made it MORE than right, and I was very pleased by their decision, it said a lot about their business practices. I'm ready to buy a different type of trailer, and will surely check John's out before anyone else. HIGHLY recommended...!

Ask for Carrie , She knows her products. No messing around. Straight to the out the door price…read more Trailer was ready for pick up on time. Super smooth transaction. Bought a 6x12 Neo. Would buy again. Side note the owner needs to invest a bit into the company. 1980's printer. Website is so slow it's probably hosted by a 7mb aol server Horrible. Just go in and ask for Carrie and don't judge the rest. Mom's looking for a trailer for the golf cart next year and we will be back to see Carrie. Thank you !!

All I can say is make sure everything is as ordered before you pay. Ordered a trailer and took 6…read moremonths to produce which I understand. When I picked it up something looked off. Finally figured out it's a little thing. My trailer had different rims on it than ordered. When I spoke with Zach about it and why was I not contacted and given another option I was told that they found out of the shortage the week of delivery and that's it........ too bad. I was not contacted. Throughout the entire process I was never given an update. I only was updated when I asked what was going on. My trailer was delivered 2 months after the build week. Not I email was sent to me informing me of the delay let alone my wheel choice was not available. Nice trailer........ could be better if they cared for their customers.

Excellent customer service. Worked with me to make modifications to the drop-down tailgate. Was…read moreexactly what I wanted it works fantastic. Have had the trailer for three or four years could not be happier. The only drawback was my fault I should've ordered a bigger one, as always seems to be the case. Highly recommend R&R Trailer.

These guys are clowns…read more I ordered what should have been a very nice car hauler in March, 2021. Agreeing on price and delivery date (August), R&R Trailer took my deposit. August came and went. In November, R&R called and said the trailer was being produced, but wanted $2,100 more than the price agreed upon when ordered. Had they built the trailer when they committed to in March, they wouldn't be looking for more money. I refused to accept their problem as my problem. They said they'd return my deposit in two weeks. That was six weeks ago. These guys behave like an entity going out of business. I've engaged the fraud department at my credit card company to try to recover my deposit. Don't deal with clowns.

Ordered a brand new trailer that was suppose to be a lead time of 6-8 weeks. I put my $1,000…read moredeposit down and then a few days late I had to cancel due to unforeseen circumstances. Explained to Zach the sale rep the situation and that I would want to purchase it once I worked some things out. he stated "the owner will not refund me the money". This place is unwilling to work with anyone including me. I will be purchasing my trailer somewhere else. One would think you want good customer service, especially when they plan to make a big purchase from them. Not a good way to start a relationship.

Brian was amazing, he went above and beyond in helping me with the horse trailer I purchased…read more(included driving with me until I was comfortable with everything). I highly recommend anyone who is looking for a trailer to go to Weaver's.

Christian and veteran owned business. Owner and staff went above and beyond to ensure a smooth…read moretransaction. Will be bringing any and all future business here!

Thank you for checking and filling all 6 of our seriously low RV tires, in the pouring rain too!…read more Nice people, a little bit of everything in the store.

Mr. Jeff was amazing!! If he don't have it he'll order it and get it to you as fast as possible!…read moreHe's straightforward and will help the best he can and if not he'll let you know! Will continue to use his services!! He's very nice and easy to talk to about what you need!! 5 stars wish I could give more!!

really want to give them 5 stars but cant. they did some service for us. did a great job…read more they are open 8-5. same hours as I work. 'we dont do service on Saturdays'. Last salesman I talked to seemed really pissed off that I was trying to get new tires on my trailer. guess im going to discount or bell tire for them

They hooked up a brand new trailer to my vehicle and assured me that it was all set to tow home…read more A few miles down the road, the gate came loose and fell down because they did not latch it properly. It could have caused a significant accident. When we called to report the damage, the staff was totally unsympathetic and said it was my fault. They were not willing to take any responsibility for a significant lapse of customer care. They were unwilling to rectify the damage to a brand new trailer caused by their negligence.

Bought a new stealth enclosed trailer had it a little over 2 months had to send it back to mfg co…read moreto get fixed sides were coming apart. They had it 3 months. Now the roof is flopping in the wind and sides buckling. doesn't even have 500 miles on it .Made way too cheep

I have now purchased two trailers from Stealth, via Royer Trailer Sales in Clinton In. My first…read moreStealth was 7X18 steel and lasted a lot of trips to Florida and Michigan, never once left me along the road. Just ordered another but doing aluminum this time and expecting the same quality trailer I ordered last time! I am from Fort Wayne In. But drive three hours to deal with Tom at Royer because of the service they provide and the fact he sells Stealth. Worth the trip everytime Stealth is the way to go.

Have to give a shout out to this place for an awesome job they did with picking up indoor storage…read morewinterizing and returning my boat. I've had several experiences with different marinas over the past 15 years most being headaches. So glad I found JDs and would highly recommend to anyone

More of a repair shop. but has the necessities! Huge plus is that they are the only one in the…read morearea open on a Sunday! 10-2pm awesome :) We have a lake house in coloma.

What an experience! From start to finish, every person we encountered was wonderful! Everyone was…read moreknowledgeable and friendly. I felt welcome, confident with my purchase, and treated with professionalism. I don't know why it says San Francisco, I'm in Michigan.

Drove 70 miles to purchase this just to find out it's a completely different trailer than in the…read morepicture. Single jack, different frame. Waste of time and money, especially with diesel at $7 a gallon. Not sure how they've had it sitting in their lot for 2 months, responded to messages, and not notice it's the wrong trailer. Unprofessional. Didn't apologize, just said they used the wrong pictures.