We had a very disappointing experience with Cascade Roofing…read more Our home required extensive repairs (45k) after Cascade failed to protect our roof during standing seam install. Our family of 6 was displaced from our home for 5 months while we battled Chris and his insurance to cover the loss/damages and ALE. The workmanship fell below expectations, and several issues were either overlooked or poorly addressed. When we called about active water intrusion, they failed to act, and water leaked into our home for over 9 hours, causing significant damage. Even more frustrating, their insurance coverage fell short due to a workmanship exclusion, which resulted in our claim being denied and left us with substantial out-of-pocket expenses. (They are not covered to leave your roof 'open' after work begins) Communication was inconsistent, and accountability was lacking throughout the process. I would strongly recommend doing thorough research and asking detailed questions before choosing this company.

NOTE: THIS IS A REVIEW 5 YEARS AFTER THE ROOF WAS INSTALLED!!…read more I'm a disabled war veteran living on a limited fixed income in a mobile home with my daughter. Our home has it's original metal roof and over the years it has had multiple layers of snow coat roofing. I have patched it with seam-sealer, scraped and maintained it but over the years the weight of the snow had stretched the metal so that rainwater was collecting in pools and I had struggled with leaks continually. Handling this had become particularly difficult with my physical disabilities. Back in 2018 I reached out to several different roofing companies to get bids and they were ALL off the chart expensive. Cascade Roofing was actually recommended by several of the other roofing companies. Cascade Roofing's bid was actually "reasonable" compared to the others but even so, it was still more than I could really afford. I saved what I could and contacted Rick Steiner at Cascade Roofing and when he heard about my situation, he said that he would do what he could to help out. His team worked together very quickly to install an entirely NEW roof on my home and he even gave me a veteran discount that placed the end cost significantly below his bid! I was so thankful. I told him I would leave him an amazing review on yelp, but I didn't! The thing is... ...I've been living in this rainy area for so long with a leaky roof, I was honestly afraid that it was just a matter of time before the water started dripping here or there and I honestly didn't want to get my hopes up! I felt like leaving a positive review on a roof that hadn't been tested, couldn't possibly be considered "fair" and "honest". So, over the past 5 years have been checking everywhere with moisture sensors... NOTHING! NO LEAKS!!! After 5 years I can honestly leave this review now and say: CASCADE ROOFING IS THE ROOFING COMPANY TO HIRE FOR ALL OF YOUR ROOFING NEEDS!! These people are amazing, thoughtful, kind, and the quality of their work has stood the test of time! When it used to rain, I would get sick and stress as I'd listen quietly for the inside "drip" sound. I was worried that I would have to go out into the torrential rain, fumble out the ladder and try not to slip and fall as I'd carry a bucket of patch-seal to slop some of the chemical wherever I thought it might be leaking. Now when it rains... I smile. I still don't sleep great (because of my military issues) but when I do sleep, I don't have dreams of my roof falling down on me and my daughter in a mess of dripping beams and papier-mâché. To the team at Cascade Roofing, I salute you! Thank you for helping me and my daughter out when we had so little to work with. You've helped me to save our home and keep my daughter and me safe and dry. You are the BEST.

Orlando's just replaced our 20 year old roof. 4000 square feet of roofing and replace two…read moreskylights. From the start of the project, to the end, the team was professional and the results are outstanding. They were in the middle of the three estimates we received and I feel we received exceptional value for the amount of hard work required. Highly recommended.

We hired Orlando's Pro Roofing to fix leaks over both our front and back porches. Our interaction…read morewith them initially was great. At that time we did not realize that they had nailed the shingles through our gutter guards which voided the lifetime warranty on the gutter guards. We called Orlando's within the two-year warranty timeframe to come and remove the shingles with the nails in the guards and they wouldn't even come and look at what our complaint was to rectify it. They wanted to charge us to come out and do the repairs to what was clearly covered under our warranty. Very disappointing.

Absolutely horrible follow through and lack of communication from this company…read more I had reached out for a roofing repair quote and scheduled a time to meet with Edvin. The initial time suggested wouldn't work for me so Edvin stated he would be on site 30 mins earlier. 10:30 AM arrives. No-show from Edvin. No communication, no update, no notice. 8 mins past our agreed upon meeting time, I had to be the one to initiate finding out what happened. Shouldn't the business be the one letting me know if they couldn't make the time BEFORE the agreed upon time? After finding out Edvin couldn't meet that day, he said he could be there the following day at 11AM. Again, another no-show from this company. No communication, no update, no notice. Even after giving them the benefit of the doubt asking if we were still meeting 7 mins AFTER the agreed time, Edvin chose to read the message and remained silent. I'll let the images speak for themselves.

It took 6 months from start to finish and a lot of back and forth…read more In early Dec 2020 I hired Edvin's company to fix my metal roof that got damaged from a tree. I thought it was a small job and paid deposit right away. They said they could start Monday Dec 5. Then Dec 9 Edvin said the metals have been delayed for a week due to the holidays. Dec 29 I asked when they would start. They scheduled then canceled on me Jan 14, 26, 30, then Feb 8, and said it was due to inclement weather. Then they handed me off to Sam and said there was confusion and language barrier. Then Feb 25 they said they were waiting on metals again but they did start pulling off the damaged roof. Then I contacted them Mar 1, 3 and no answer. Then Mar 4, 6, 11, 17, 18, 19, 24, 29 it was either sporadic or no communication until I threatened bad reviews. Apr 1 they replaced the new metal roof section. It was not the matching striation of the original panels but I didn't make them change it. I inspected the work and I asked them to cover a small soffit area with metal to protect it and make it look uniform. Also they needed to clean up their scraps. Apr 20 they still had not come back. May 21 they asked for final payment. I reminded them they needed to do the touchups and clean up again. May 25 they finally completed the work and I submitted final payment.

There are so many 5 star reviews for these guys, I figured they were fake...they're not! I called…read morewith a leaking roof and Aaron came out to our house the following morning (on time) to take a look at our situation. Once he was up on our roof, he found the source of our leak and was able to fix it on the spot! TRUST is hard to come by these days, especially when it comes to having strangers working in your house. I don't write many reviews, but the service, professionalism, & on time manner in which Aaron performed his work today needs to be recognized. I feel like I have a friend in the roofing business!!

Is this considered safe? I saw this on my way to work and I wasn't sure what was happening.read more

True West Builders was the first to respond to my Yelp request for deck stairs replacement due to…read moredry rot, the first to quote, and their price was the lowest by far. They were super responsive, showed up on time, did excellent work, cleaned up thoroughly, and kept great communication throughout. The quality is top-notch--no shortcuts. I'll definitely use them again for any future projects. Great team! Thanks!

I received bids for 3 exterior home improvement projects and TrueWest Builders LLC was selected to…read morecomplete each project.  Each project was completed with excellent results.  One project was to remove dry rot from garage wall with a flat deck above. This repair turned out to be more complex which required more work and time.  The team worked with efficiently and expertise.    Clean up was  better than they found it!  Andre and Sergie were very likable and easy with.  Overall cost was more than fair.  I've worked with many contractors and I put TrueWest (one word) at the top of my list.

All Pro Exteriors did an absolutely immaculate job cleaning our metal roof. It hadn't been cleaned…read morein a couple of years and had moss buildup, and they removed every bit of it. The roof literally looks brand new again and the price was very reasonable. They also went above and beyond by cleaning our LeafGuard gutters, and they were pristine white when they were finished. The attention to detail and overall quality of work was outstanding. Highly recommend All Pro Exteriors if you want your home to look refreshed and professionally cared for!

What great service. They called promptly when I requested an estimate, came in reasonably priced…read moreand having never have had my roof cleaned by anyone other than my husband, talked me through the process including what they recommended and offering me a bare bones option as well. The representative arrived on time, had everything set up to go and then just got to work. Cleaning up afterwards, my walkway looked better after he got through cleaning the roof than it did before. I would definitely recommend working with this company. Great customer service, value and quality.

We had a challenging flat roof repair (TPO) and chimney flashing situation to figure out. They gave…read moreus the best price and were willing to do the repairs vs others that only want to replace the whole roof. It took a few visits to figure out the multiple issues where water was getting in. They honored their comment and went the extra mile to help us pin point the problem. Great customer service. Very good people.

We had a great experience working with United Roofing & More to replace the old shingle roof on our…read morehouse! We highly recommend them. Harry and Jaime came over the same day we reached out to them. Harry talked us through all the details of the materials and workmanship that goes into a great long-lasting roof and gave us a primer on how to compare roofing bids. Jaime inspected our old roof and explained his observations on the current condition, no major leaks but slow seeping typical of a roof at the very end of its useful life. They turned around a detailed quote very quickly and encouraged us to take our time to shop around and get in touch when we were ready. We got bids from about 6 different companies and these guys had the best value. We appreciated that they didn't require any down payment in advance, they warranty their work for 10+ years, and they had the best price for the quality of materials we were looking for. They completed our roof in 1 day! It was fun to watch their perfectly coordinated teamwork and attention to detail. Everywhere around the house was amazingly clean and tidy by the time they packed up and headed home. We paid by check about a week later and Harry dropped off our warranty paperwork. The roof has been great and we're looking forward to many decades with it. Thanks for the great communication and great craftsmanship!!

Flood water filled our crawl space and damaged our drainage. As result the water had to be pumped…read moreout, main source identified, drainage system fixed, pump installed. Heath and Cody at All seasons earth works were very professional. They conducted very thorough analysis and seemed right on. Due to our situation and timing, we didn't get to use their service but hope to work with them next time. Recommend!

What a great company! I had to replace the sewer line at my house. They came prepared with as-built…read moreconstruction plans just to give me an estimate. They scheduled us right away, explained my options, did high quality work efficiently and quickly, and at a very good price. I will happily hire them again for all my outdoor projects.