We had a family vacation this year, and this was the second time we have used the services offered…read morethrough Frederick Travel. There was a reason we did the repeat with them. Fabulous service from start to finish, and all the questions in between. Our rep was amazing, and we felt safe in her care. Thank you so much, we will be using you for all our travel needs.

From the owner: Frederick Travel Waterloo is in the business of providing exceptional corporate travel experiences,…read morewith representation on both a local and global level. We are an owner-operated boutique style agency with a strong focus on customer service. Our unparalleled commitment to excellence, mastery of cutting-edge technology and staff of passionate travelers, has secured our presence as one of the premier independent agencies in Canada specializing in corporate travel solutions.

Nathan was incredibly helpful! He asked the perfect questions and ensured we picked a location we…read morewere sure to love! He was very knowledgeable. If we had booked online by ourselves, we would have made a big mistake in picking our all-inclusive.

Krista was fabulous in planning my fiancees and my trip to Disney World. She thought of everything…read moreso I did not have to stress about anything. All of the staff at Travel Cuts shared in our excitement and were quick to share tips and tricks for the Disney Parks. Krista is also planning our honeymoon to Greece and Las Vegas. If there is anything that you want they will make sure that you get it. I have and will continue to recommend our family and friends to Travel Cuts for all of their travel needs not matter how big or small. Thanks a Million and cannot wait until the next trip!

From the owner: We specialize in youth and student travel, but that just means we're experts in getting the best…read moreprices. We are proud of our unique youth orientated programs like the Student Work Abroad Programme (SWAP) and the International Student Identity Card (ISIC), to name just a few. But for people who aren't students and who are young at heart, we can provide great travel experiences. Anyone can travel with us.

VIP travel was able to get me a much cheaper airfare for a 3-leg trip to Beijing and Tokyo than…read morethose available on Expedia and on several other online websites. (In the past I've found that travel agents can be very useful for 3-way flights.)

Avoid using travel agent Dawn Fairbanks. Regrettably, she's incompetent and unprofessional. Despite…read moreconstant correction, she still ruined the reservations of more than 50% of the people in our large group. And if you need need her for any urgent confirmation, forget about it, very unresponsive after she's gotten her money from you.

From the owner: River cruising has quickly become one of the most popular ways of traveling. From the waterways of…read moreEurope to sailing down the Mekong River, pack and unpack once and watch the beautiful scenery pass by. Find exciting itineraries for all tastes and budgets. Sail some of the most enchanting rivers like the Douro, the Danube, Rhine, and many others. Hop on and off the ship for included excursions as you dock right in the heart of many of the world's most fascinating cities.

The Kitchener Passport Office sets a remarkable standard for customer service. Every staff member I…read moreencountered was professional, courteous, genuinely considerate, and attentive. Despite the fact that I had no appointment and my travel arose unexpectedly, they navigated the process with exceptional efficiency and speed, and made sure I received my renewed passport promptly. Their care, patience, and dedication made what could have been a stressful experience completely seamless! 5/5!

You know there is a stereotype of the government office experience. You know, long lines, long…read morewaits, unhelpful staff, etc. Well get ready to have a whole new level of service from your civil service! The Service Canada office (run of course by the Federal Government) is as far as I can tell the model of efficiency and friendliness. I was helping a senior who needed to get a replacement social insurance number card, and from the moment we got in at 8:30 a.m. on a Tuesday, we were greeted by a gentleman who was able to answer the questions and register his place in line, waited a minute or two for his number to be called to the service counter, we were on our way in less than fifteen minutes from the time we arrived. It totally blew away my preconceptions. While I was waiting for my friend to finish, I saw people coming in and going out just as quickly as we had (and sometimes even faster, I think sometimes all they have to do just just let you drop your paperwork off to this office). I like the changes they have made!