We had a family vacation this year, and this was the second time we have used the services offered…read morethrough Frederick Travel. There was a reason we did the repeat with them. Fabulous service from start to finish, and all the questions in between. Our rep was amazing, and we felt safe in her care. Thank you so much, we will be using you for all our travel needs.

From the owner: Frederick Travel Waterloo is in the business of providing exceptional corporate travel experiences,…read morewith representation on both a local and global level. We are an owner-operated boutique style agency with a strong focus on customer service. Our unparalleled commitment to excellence, mastery of cutting-edge technology and staff of passionate travelers, has secured our presence as one of the premier independent agencies in Canada specializing in corporate travel solutions.

Nathan was incredibly helpful! He asked the perfect questions and ensured we picked a location we…read morewere sure to love! He was very knowledgeable. If we had booked online by ourselves, we would have made a big mistake in picking our all-inclusive.

Went in to check out some cruises and the agent Louise was so helpful and nice to us it was a no…read morebrainer we had to book here. Took us through all aspects of what we could expect ,what we wanted and not wanting.The whole process took just a few days and it looks like we are off next year to Rome. It really does help when the person assisting knows we they are talking about and she did us proud. We are so looking forward to the adventure and can't wait to get going. Thanks Louise

My hubby and I live in Port Hope Ontario and for the past 4 years we have been working with Lynda…read moreat the Vision Travel office here in our community. Lynda along with her co workers have been absolutely wonderful to help us with all our travel needs. Lynda continues to strive for excellence for getting us amazing deals on flights, cruising and just general advice on all our requests. Thanks to all for a job well done!!!! Jim and Nancy Levac

We are planning a large destination wedding of 50+ people and have organized it through this Travel…read moreagency. We have bumped into many mix-ups in invoicing and discrepancies in costs along the way. I have reached out to the branch manager and will await their response on how they handle the issue and see how much they value their customers. Mistakes happen, if they resolve the issue properly I will update this review with a more positive one. In the meantime I would not recommend them to friends for future business. Ken

Avoid using travel agent Dawn Fairbanks. Regrettably, she's incompetent and unprofessional. Despite…read moreconstant correction, she still ruined the reservations of more than 50% of the people in our large group. And if you need need her for any urgent confirmation, forget about it, very unresponsive after she's gotten her money from you.

From the owner: River cruising has quickly become one of the most popular ways of traveling. From the waterways of…read moreEurope to sailing down the Mekong River, pack and unpack once and watch the beautiful scenery pass by. Find exciting itineraries for all tastes and budgets. Sail some of the most enchanting rivers like the Douro, the Danube, Rhine, and many others. Hop on and off the ship for included excursions as you dock right in the heart of many of the world's most fascinating cities.

VIP travel was able to get me a much cheaper airfare for a 3-leg trip to Beijing and Tokyo than…read morethose available on Expedia and on several other online websites. (In the past I've found that travel agents can be very useful for 3-way flights.)