They do a good job and the salon has a great ambiance…read more Services are over-priced and they take the reservation policy way too seriously.

I have to say Abby, who does my nails, is absolutely wonderful--but unfortunately, I will not be…read morereturning. For my last appointment, the salon called and asked me to come in early to accommodate them. I explained I was coming from work but would try. While I was on my way, they called again to say I was late and even told me if I was "late" one more time, I'd have to prepay for future appointments. I wasn't late--I was actually trying to get there early for them! Then today, I wasn't feeling well and had to leave work. I called at 2:20 to cancel my 4:00 appointment, but because it wasn't a full two hours' notice, they told me this would also count as a "late" on my record. This is not how customers should be treated. The location on Celanese doesn't operate this way, and honestly, with so many nail salons to choose from, there's no reason to put up with such poor customer service.

A great experience and the best mani/pedi I have had in a long time at a very reasonable price…read more Massage chairs were great, vibe was chill. Very convenient location. If I lived near by this would be my go-to location! Thank you for a great jo

A bit pricey, mani-pedi gel was 99 without tip. Other than that, I'm definitely coming back. I…read moreenjoyed the atmosphere, it was nice and clean. Cute kids running around, not screaming or anything like that. Obviously a very family run business, the staff were easy to talk to and very kind. Definitely my favorite place in the area.

Really good experience here. Beautiful gel manicure...perfect going on two weeks now. Fabulous…read morepedicure as well. All the little touches. Friendly staff, first class pedicure chairs, lavendar relaxation aromatherapy wraps, free bottomless girlie drinks, and a beautiful space location. We went to get our pedicures done for my sisters wedding. There were 4 of us so we made reservations. We just waited a couple of minutes and then were ushered to our chairs. Everything was comfortable and super clean. Even the bathrooms were nice. They use the all in one foldable pedicure flip flop which was cute. We had a great time, had good service and all of my nails are wearing beautifully two weeks later. I will definitely go back if I am in the area and in need of nail work.

I went online and made an appt for 2:30. I was there a few minutes early, chose my polish and…read morewaited. At 3:00 I asked the receptionist what was going on. She said they didn't have anyone available. I said but I had an appt... she said yeah well we kinda just go off who comes in first. Someone please explain why they take appts if they aren't going to pay attention to them and honor them. I walked out and went somewhere else after wasting the time there. I do not recommend at all.

A wonderful spa. Hair to massage to nails First quality…read moreeveryone friendly. Love love love

Tracy did my set today, she was super sweet and friendly, asked lots of questions to make sure i…read moreliked the shape of my nails, was amenable to my requests and did an absolutely flawless job. i would highly recommend booking with her, you won't regret it

I have been going to this Salon since 2022…read more Last Saturday, I made an appointment. Had my acrylics done (fill in), pedicure (heel treatment) and waxing. Less than 5 days, 4 to be exact my 1 nail chipped (the nail & gel polish) & then my thumb nail broke off!!! (Acrylic & gel polish). I texted them...no acknowledgment whatsoever. I showed up Saturday evening to get my nails fixed. The woman ONLY fixed the 1 nail...thumb nail after hurting me. The salon closes at 7. The place only had 1 client there. I arrived at 6. It doesn't take an hour to get the situation right. So why the rush? She got a tip to PRY off the acrylic on an obvious damaged & thin nail. My nail was sensitive at that point. I told her it hurts. She continued...then said to me "I'm not doing aanything". Well lady I do not exaggerate Pain. I had to ask her, "Can't you soak it off"? Before she actually did. SMH I then asked her to change 2 nails (sweater weather nails) to black glitter. I feel I shouldn't have been charged for anything, but I was charged another $10. For $10 they lost a great tipping customer who was a regular. I won't be going back, there are many other salons in the area.

i always leave satisfied but Mark does a phenomenal job every time!!! he takes his time and makes…read moresure i love everything! he's the best! the staff is all super nice too!!

Update: 1/23 I called the salon today after being told to…read morereach out based on the response to the review I previously left. I spoke with who I'm assuming was the manager (a woman), but she stated she didn't know what I was referring to. I then explained that it hasn't even been a week and the acrylic has already chipped & my gel polish on the index finger. This was my FIRST fill-in after receiving a new full set earlier this month at another nail establishment. Instead of listening to my concerns, the conversation became argumentative. She repeatedly went back and forth with me about what services I had done there, which I am fully aware of. I only came here for the fill-in because my usual nail tech was booked. She then told me it would be a $5 repair charge. I continued to explain my concern, but it was clear the conversation wasn't going anywhere. At that point, I let her know I would just return to my usual nail salon. Overall, the customer service and handling of the situation were disappointing.

I love this nail salon. Everyone knows what they're doing and you get well beyond your money's…read moreworth. It is very relaxing and is the perfect treat after a long week of work. I always walk out feeling phenomenal. To respond to the comment below about the employees speaking in their native language, how dare you. If I had the capability to talk to my coworkers in a language other than English I would take full advantage. It is not distracting from the experience whatsoever. If anything it makes it more relaxing so there's not forced conversation or silence. Everybody's happy. Come get your nails done here and you will not regret it.

I went in for a basic pedicure. It was $35 and $45 with gel. After 50 minutes of her struggling to…read morepolish my toe nails and looking over at her husband and informing him something was wrong with the polish and she should've used OPI . She started taking the polish off once she was done (understandably because it looked a mess) and I told her I would just pay half and she didn't have to worry about it. Her husband asked me to pay full and come back in 2 days, which would have been Saturday. I said no if that's the case I'll pay on Saturday. I offered to pay $25. He told me to do $30 which still didn't seem fair. He eventually told me to just pay $25, but I still paid $30 because it should've never been a debate when they clearly just don't know what they're doing and she stated multiple times it was an issue with the polish . I haven't been here in years because they aren't really good with nails/toes but it was my last resort. Next time I'll just go without. Go at your own risk, but I won't be back. In the photo I'll insert You can see where she started taking polish off 2 nails but even from the other 3 you can see how messy it looked

Everyone is so friendly here. It feels like Cheers where everyone knows your name when you walk in…read more The staff is amazing, they suggest but never push! Also does well for men!

I went here for what I thought would be a relaxing treat, but it was anything but. I got the $48…read morepedicure with a gel French tip, and I regret every dollar I spent. First, there was no wait, which should have been my first red flag, now I know why. The water they used for my pedicure was ice cold and premade. It was as if the water was made for someone else and left there from before. The pedicure itself was rushed and sloppy. It felt like they didn't care at all, they barely scrubbed, the massage was nonexistent, and my feet honestly looked the same when I left as when I walked in. On top of that, the gel French tip looks uneven and already has tiny bubbles in it. I could have done a better job myself at home for free. Save your time and money, I won't be back and I wouldn't recommend this place to anyone.

Nice ladies but they are extremely nonchalant if you aren't pleased with your service. They are…read moreunderstaffed. There are only 2 nail techs and one on standby. I'm writing this review so you'll know what to expect because I don't think they intend to change. They don't take appointments. I've gone several times thinking something would change. On at least 3 different occasions, in the middle of my service, someone came in for a pedicure. They called in an older gentleman to come in and finish my nails so the lady working on my set could go do the pedicure. This happened once again yesterday. There was no explanation and he came straight from outside. He started working on my nails without even washing his hands. He was also very nice but the quality of work did not meet my expectations...for example, I had to show him how some nails were longer than others, the first lady cut one nail too short that I bled, even then she showed no remorse. I asked for coffin shape but they look square. After the pedicure the first lady came back to polish and design my nail. At this point I was so disappointed because the foundation wasn't laid properly...uneven nails, wrong shape, etc. When I addressed my concerns there was no apology. I stopped going for a year or two and yesterday I decided to give them another shot because they're so close to my house. It's a clean salon but I won't be back for nail services due to not knowing who will complete my service and lack of accountability when in error. 3 stars for cleanliness of salon and nail design.

We were in town for a basketball tourney and my 2 daughters and I popped in to get our nails done…read more All 3 of us needed a fill. My nails look nice, but both of my daughter's nails look awful. I had paid $205, plus $30 for tip. We walked out and my older daughter was in tears. I went back in and asked the lady who did mine to fix hers. I wanted them re-shaped and re-drilled, which would have entailed her to repaint as well. They were bumpy. The acrylic was on her skin. Looks like a 12 year old did them. None of the nails were the same length. (My other daughters looked just as bad, but she wasn't as picky). When I went back in, all she did was take a file to the corners and didn't fix any of the bumps or acrylic on the skin. There seems to be a lot of options in the area, so please try another place.

Your schedule changes, you have to cancel and rebook and so many times that get's frustrating…read more Not here, they answer the phone. They are able to communicate clearly about their availability. They are accommodating of your last minute scheduled changes. To begin with, it's SO EASY to use their on-line booking feature. Plus you don't get a half dozen email/text reminders about your up-coming appointment. Request Anne, she is the owner and operator who takes pride in her ownership and management of this shop. It's very clean and well organized and lots of chairs to accommodate the large weekend bookings. Tucked away in a shopping plaza right off Fort Mill Parkway in the Arden neighborhood. Next door you'll find Emilios Pizza & Pub, The UPS store, the Zoom Room and Sweet Frogs. If you pay cash, you can get a basic Pedi for just $35 bucks. I especially like that you don't get the overwhelming smell of the acrylic nail polish. You won't see their techs with masks covering their faces because this place is large, open and well ventilated. You can sit, relax and just breathe.

Got there and was asked for my name and what I wanted by Ken. I booked appt ahead with all the…read moreservices I wanted so I thought he just wanted to make sure it was me, or want busy and how many Raquel's do you have appointments for this morning? I said regular polish mani and gel pedi (didn't mention additional 10 minutes massage or brows bc, again, I had an appt and thought he was just confirming me) I was rushed through half the mani then sat down to do pedi. I asked the guy for water but I saw other people were offered a drink when they sat down. He put it down and turned off the massager because he was painting my nails. Ok, cool. It wasn't turned back on at any point. He started the pedi without turning the water on and I was confused. He said he thought I wanted gel polish change on my toes and I sad no, I want a full pedi with gel. I figured he was giving me blah service bc he thought I wanted a plain mani and pedi polish change so I asked for 2nd most expensive pedi because l thought, let me spend some more money so they could treat me nicer AND end up with the pedi I want. Nope. Pedi was rushed. He BARELY scrubbed my feet, I'm not exaggerating when I say he used the pumice for maybe 20 seconds on each foot. I didn't say anything bc I thought he may come back and do it better after he took the gel off. This guy pulled my feet out the jelly stuff (slime with jelly balls in them, I asked for it but regret) and did my whole pedi with jelly all over my toes, feet, and legs. Didn't wipe off until after he put the towels on. At this point I even asked another employee her name because she was doing a better job and I want to know who to ask for next time (her name is Lee) After all that I asked about the brow tint I booked and he said the the lady wouldn't be back until maybe Thursday this week. I left with no additional massage, no brows, dry hands and feet. But the place is cute.