this CVS is big and well stocked with friendly staff. i stopped by for some snacks and a drink…read more I recommend this store.

Went into store for some otc. medicine locked up. Tina was the person helping me. she was very…read morerude. nasty. and rushed me so much i complained to MGR was didn't care.

I stopped by Saugus Drugs & Hallmark today to mail a letter since they have a small post office…read moreinside. As I was leaving, a young man walked into the same aisle while talking on the phone and shopping. I stepped aside to head out, and next thing I know, he's right behind me saying, "Have a great day." I wasn't sure if he was talking to me, so I just kept walking. This isn't the first time I've had an uncomfortable experience here. The last time I came with my family, we all felt like we were being watched the entire time. It's unfortunate because the store really does have some great and unique items, but it's hard to enjoy browsing when you feel uneasy. The girl at the front desk is always kind and helpful, but if the store is dealing with theft issues, I think there are better ways to handle it without making customers feel uncomfortable.

Best pharmacy in Saugus! Always fast and efficient! The staff is always kind! Love that usps is…read morealso inside for those quick package drop offs! Really a one-stop shop!

Great people and and a great pharmacy, there local and very dependable …read more They can go from simple scripts to very detailed ones and handle them great

Ordering my aunt's monthly OTC & RX eyedrops from Abbie and Eric. Both are very helpful and…read moreefficient in assisting me. They respond immediately whenever I have questions or issues. Very good customer service I should say. Keep up the good work guys. It makes life easier for people that are sick and needing empathy/compassion from people like you.

I cannot recommend this pharmacy enough! After calling around to several other places and getting…read morefrustrating, one-word "yes" or "no" answers, finding this pharmacy was a breath of fresh air. What truly sets them apart is Dr. Sam. I have never been to this pharmacy, and instead of brushing off my questions, he actually took the time to go out of his way to thoroughly research my medication, double-check everything, and explain my options clearly. You can tell he genuinely cares about his patients' health and peace of mind rather than just rushing people through the line. Thank you for going above and beyond!

I started coming to Miracle Care Pharmacy a few years ago when my medication was not available at…read moreCVS or Walgreens. It was the best decision that I've ever made. That shortage was a BLESSING. There is a HUGE difference when you get to see your pharmacist! The service and care is EXCEPTIONAL! There is just no comparison.

We have been using CVS for years, but recently my wife and I needed to get a 90 day supply of…read moremaintenance medication and my insurance wouldn't cover that amount. I decided to use an app called Good Rx which if you don't have you should download. We saw that both of our meds were around 80% cheaper with a 90 day supply than CVS was with a 30 day. We called the pharmacy and set up our profile and switched the prescription then a few days later came in. It is not difficult to find on the left side of the store as you enter. We waited for our turn, with one person in front. I told them who we were and picked up the meds showing the code on the app. Now I don't have to hassle with that for 3 more months and when I come back I will just do the same. The staff was pretty friendly and informative.

This is the best pharmacy I have ever been to. I came here yesterday to pick-up medication for my…read moremom. It's right in the middle of the store, so you don't have to go all the way to the back like some other pharmacies are. Customer service was awesome. The prices of the medication was good. One of the medications wasn't covered in my mom's insurance, but the price was still affordable. I would definitely use this pharmacy again when needed. :)

This pharmacy no longer exists at the aforementioned location. I wish there was an indication of…read morethis since I sent my medication to be filled here because it was close to my home only to find no sign of it when I went to pick it up after my appointment.

I tried to have a prescription filled, for my 14 year old dog, dying of heart disease. The…read morepharmacist refused- she doesn't fill prescriptions for dogs I was told. To add to the insult- she made a the pharmacy tech tell me. Unkind and cowardly, what a shame.

This pharmacy has helped me a lot! I didn't even know that they were there! I transferred a lot of…read moremy prescriptions to you this Pharmacy. And they offer free delivery! Way better deal than Cvs with the delivery. They don't treat you like a number they treat you like a true patient and don't judge you when you're on multiple medication's. I highly recommend them. Super friendly stuff And the pharmacy manager is very understanding.

Great pharmacy. Came to pick up a prescription and it was filled by the gentleman at the front desk…read morevery quickly. He only had two months of the prescription although I ordered 3 months and he said he would ship the third month to me to my home address which I thought was extremely kind of him! I'm still waiting for the third month to come in the mail as it's only been a couple days since I came by. Overall incredible service and I would get my prescriptions from here again. The price was just right.

I was just there in August 2, 2025 and was in a complete rush and absolutely stressed because I…read moreneeded passport photos printed ASAP my appointment was in just 15 minutes! Linda came over right away and assisted me from start to finish. She was friendly, helpful, thoughtful, and proactive every step of the way, helping to calm my nerves while making sure everything was done quickly and correctly. Her level of customer service was a solid 10/10. Linda truly went above and beyond. I honestly think she deserves a promotion or a raise! CVS is incredibly lucky to have her. She turned what could have been a stressful disaster into the BEST experience, and thanks to her, I walked out with my passport photos in time for my appointment. Thank you, Linda!

The CVS app for prescriptions should be reworked or trashed altogether. I have learned that if you…read morespeak to a pharmacist or a pharmacist assistant on the phone, there is no record of that conversation. There's only a record if you don't pick up the telephone when they return your call. That is ridiculous. I was promised a prescription last Saturday, even though it was a few days early. When I arrived in fact that was not available, nor was the record of the conversation that I had with what I thought was a pharmacist. The app today told me my prescription could not be filled until the 14th. So I had to go in and I was basically told that I have so many prescriptions that the app isn't reliable in so many words. I can't wait to change my drug plan beginning January one and I will never deal with CVS again. The pharmacist today was very helpful. The above is accurate of my experience until today. I still give them a one star.