I have been a client of Novel for several years now. As someone with multiple chronic conditions, having a top notch and focused medical team is critical. Novel provides fast turnaround with free shipping (at certain price points and within a 25 mile radius) so I never have to worry about having critical meds. They check in to ask when I might be needing their services in a timely way. The medications are always right. They answer their phones and are courteous and kind. They reach out to doctors' offices to make my life easier. Honestly, I kinda hate to say all the great things about Novel, for fear they will get too popular! But I trust that if they did they would hire more staffers and traint hem to be as fabulous as the current team. read more

Novel Pharmacy has been great to work with. I take a compounded medication and Novel is terrific at answering questions, preparing prescriptions properly and in a timely manner, and everyone who works there is so kind and helpful. Special shout out to Julietta! I wish I could use them for all of my prescriptions. read more

Novel Compounding Pharmacy has been a lifesaver for our family. My infant daughter requires a specialized medication that's hard to find and very expensive, and the staff here has been incredibly helpful in making sure we can get what she needs. Their compassion and dedication to helping families like ours truly sets them apart - we're so grateful to have found them! read more

I had to pick up a special prescription for my pet. It was at this place. I called and Juliette helped me. She was very kind and answered my questions. I paid over the phone, which was convenient. The next day, I came to pick up the prescription. It's in an industrial location and was a little hard to locate, but I did. I called to let them know I was at the door and they let me in and explained how to administer the medication. I would highly recommend this place for special medications. read more

I can't say enough good things about Novel and their pharmacist German. After the compounding pharmacy I used to go to went out of business, I was struggling to find a specific flavor of medicine to help my picky cat take her medicine. German went above and beyond to make it for us. All of my interactions with Novel have been helpful, knowledgeable, and timely. Great people. Great care. read more

This is definitely one of the best experiences I've ever had with a Pharmacy Novel compounding Pharmacy is hands-down the best. They are extremely courteous, very punctual and they actually care about the patients that they are having to fill Medication's for. Whenever I call them to refill my prescription, they already know who I am and they know my prescription and they know when I need it and I always get it exactly when I do need it!!!!! not only that, but they always text me to make sure that I've received my medication and that it came to me in a timely fashion, and it wasn't damaged or lost. I really truly honestly wish all pharmacies would take some notes from them because if I could get all of my prescriptions through this pharmacy, I would in a heartbeat. They do an amazing job and I am so very lucky that I found them!!! read more

Julietta & German go above and beyond!! Their customer care is polite, professional, persistent, and personable... as is their communication. Thank you, German & Juletta and the entire Novel staff!! read more

I cannot say enough good things about this place. The clinic I use sent my prescription to them and they called me to go over everything. First off, the clinic got my address wrong, which Exigency corrected for me. Then, the clinic messed up the prescription which could have caused a delay but they were all over it and got it corrected almost immediately so it didn't delay my order. I contacted them several times today to make sure it was still in transit and they responded promptly and sent me the tracking number and I am happy to report, the prescription was just delivered. They are totally a five star company! read more

Nothing and no one has better customer service than this pharmacy. When you need a specialty drug, you've likely been through the wringer with a broken healthcare system. Dealing with this group is a breath of fresh air. So customer centric, they go above and beyond to make everything easy and pleasant for people so we can get our medications to get better! So grateful read more

Customer Service is Amazing!! Every step of the way they have been in touch & kind & timely. Trifecta - a rare thing. I'm so happy to have them in my healthcare circle. No stress is what I need & received. read more

The pharmacy staff at Novel are EXCEPTIONAL!!! Courteous, Competent, & Professional all the way. A pleasure to work with when it comes to my compound pharmacy needs. read more

If you're looking for a Pharmacy, NOVEL COMPOUNDING is your place!!! Not only were the people there amazing to work with but they made sure to get my new prescription to me overnight!!! I needed it quickly and they sure came through for me. Call NOVEL COMPOUNDING first and you'll never need to call anyone else. read more

the most professional, helpful and sweet workers I have came across. such a grate service and somewhat joyful experience! (they ship the product In a shockproof protective case with with a few novel mints and other knickknacks) . read more

Stumbled across this hidden gem in the south bay I recommend anybody to Not only pick up your prescription, but also get a vibe honest energy honest staff Low key if ur not coming here for your refills!??!? ya moms a garden tool read more

This pharmacy is run by people who actually care. I had to get medication for my daughter. Levon was on top of it, contacting the dr ( which he didn't have to) to see if the prescription had been called in. I was contacted as soon as the prescription was ready. I was contacted by Levon next day to see how the medication was working. Like I said Levon and his dad went above and beyond. I would recommend this pharmacy to any one. read more

Outstanding service. The pharmacist on the phone was very detailed with how to administer the prescription and was thorough with asking if I had any questions and genuinely cared about customer service. Thank you. read more

Efficient, friendly, courteous and professional service with great communication. Highly recommended!

Avi and her exceptional team have been such a blessing to us. In situations when cost is an issue, Avi's quotes are reasonable and her attention to clients is personal. We've always been made to feel like her only client. Also, turn around time to receive meds is quick and professional. I highly recommend Exigency for anyone needing compounding. You'll be in good hands. read more

Honestly, the customer service is top-notch! LEVON specifically is always so kind, so sweet, so accommodating & eager to help that it deserves a shout out! He really takes it above and beyond to help find solutions and has wonderful people skills! ...... phone calls often make me anxious but his warm demeanor always puts me at ease. read more

Azi and her staff at Exigency are excellent and a pleasure to work with for all my families compounding needs. I have had medications that I needed last minute and I can always rely on Azi and her team to deliver. They are punctual and listen to your specific needs. I need my compounds made as pure as possible with little to no fillers due to my high heavy metals. I have confidence that I'm getting what I ask for at Exigency! Awesome, kind people at this pharmacy which is a rarity in today's world. Highly recommend to anyone looking for a quality compound pharmacy. read more

As a patient who suffers from severe allergies and chemical sensitivities, I am incredibly grateful that Dr. Jace referred me to Exigency Compounding Pharmacy for my medications. After attempting several traditional prescription Thyroid medications and having shortness of breath and breaking out in hives, Exigency compounded the perfect pure NP Thyroid solution for me. This is a miracle! Mehrnoosh and the team have now become my trusted Pharmacy advisors. Mehrnoosh is always available to answer my questions or put my concerns to rest. And, their prices are absolutely reasonable too! I feel confident that I have found my pharmacy for life! I give my huge endorsement!!! Share review Write an update Edit review Remove review read more

Exigency Compounding Pharmacy went out of their way in helping us with medication for our cat. Diagnosed with congestive heart failure, our boy now requires multiple medications 2x/day. The liquid versions of the medications which we were originally prescribed, had to be given by syringe. Other pharmacies kept trying different flavors but nothing worked. This became a traumatic experience for kitty and for us. Luckily, we went to Exigency, and they suggested we get all meds in pill form, so we could crush them and put them in his favorite foods. This did the trick, and has been literally a lifesaver in getting all these meds into kitty. I can't thank Exigency enough, especially Azi, for coming up with a solution that's made a difference for all of us! read more

This is such a rare find! I pharmacy where the pharmacist answers the phone, communicates openly, is extremely kind and respectful, and provides wonderful customer service and products. Azi was wonderful to work with and I will be using this place for all of my rX needs from now on. read more

I rarely rate anything with 5 Stars, but in 2021, with most businesses just trying to stay afloat, this is truly a rare find! They are the finest quality in service, detail oriented, excellent communication and follow up. The superb knowledge and quality of excellence exceeds any competitor in it's field. In fact, if all businesses, especially in the medical field, would realize that the difference between average and great is the SERVICE and Dependability, plus the highly responsive and well educated owner and staff are beyond words! They will help you understand thoroughly what you are being prescribed and go above and beyond what your MD will deliver. These days, medical professionals are so pressed for time, and if you need to gain more knowledge, you can be sure that everyone at this establishment is highly trained and helpful. The medical professionals need to partner with Exigency to fill in the gaps with patient communication! They are always available for any questions and each patient is treated with the utmost respect and care. Even your pets will get 5 STAR Service! You can't find a better compounding pharmacy in the state of California! Simply the best! With gratitude! read more

Azi at Exigency Compounding Pharmacy has been a real lifesaver! My mom has some specialty medication she needs. Because its a custom formulation, it was always a little difficult to arrange but not impossible. Well, for some reason the big box pharmacies stopped wanting to deal with someone like her who needs medication compounded specifically for their unique needs. After spending a few hours calling every pharmacy in a 10-mile radius (with no luck) I searched for custom medicine compounding and found Exigency. Azi was so nice and easy to deal with. She understood our situation right away and with our prescription, was easily able to make exactly what my mother needed. I wasn't thrilled about having to drive to the valley to pick it up. That's when she let me know they have free delivery! How amazing is that? Knowing we can get the custom medicine we need from Exigency Pharmacy has really removed a ton of stress from my mom and myself. I can't thank Azi and the team at Exigency enough and I am proud to recommend their service. read more

Had a great experience with this compounding pharmacy. I had an issue with an overcharge on a anti fungal med. The owner Manoosh personally called me to resolve the issue and come to find out her husband repaired my car windshield a few months prior! Small world and thank you! read more

I am in love with Exigency Compounding Pharmacy! Their customer service goes above and beyond, with timely, refrigerated deliveries and personal communication by text and calls. The quality of their compounded prescriptions is excellent and when I could not find a local compounding pharmacy to create the special blend my doctor ordered, Exigency was able to do it and have it delivered that same evening! Wow! Noosh and Azi were especially helpful. Stellar experience! read more

I have used Exigency Compounding Pharmacy for years. They were Parkview before and that is when I started with them. Azi is great; kind, courteous and very helpful. Service is fast and the staff is customer service oriented. Don't hesitate to use them! Lisa McDermith read more

We love Exigency Compound Pharmacy. I was having trouble getting my dogs seizure medication and they where able to compound it for us quickly and easily. They are very kind and very helpful! My furry friend and I appreciate their fast and easy service. read more

The best service, the fastest and the nicest people to work with.

Exigency pharmacy has been an absolute pleasure to deal with. The pharmacist (Menoosh)has answered my multiple questions every time I have called. They promptly reach out to the veterinarian when I have needed refills. They send the medicines for no extra charge. When I first called them my cat was taking a drug that cost $90 for 30 ml. Exigency pharmacy charged $75 for 90 ml. That's triple the amount for less money. I have found that all of the medicines have been cheaper. I highly recommended Exigency compounding pharmacy to my new vet. I tell people all the time about the great service I have recieved. read more

Novel Compounding Pharmacy - Oliver - Pharmacy Near Me - Sylmar, California

Wonderful people working at exigency. Have used them Twice for compounding medications for my Cat. They were helpful & expediente in getting the medications I needed in a timely manner. Thanks! Exigency! read more

My Mom & I have been long time customers. We have always had exceptional service every time!  Their staff is helpful and friendly. Azi is extremely thorough, knowledgeable, and down to earth. We enjoy speaking to her every time! All of her guidance has helped our health immensely. So thankful that we found Azi and Exigency Compounding Pharmacy. read more

Exigency Pharmacy is hands down the best pharmacy I have worked with. The ladies that run Exegency, Manoush and Ozzy set a new standard for customer care. I have worked with Manoush for a couple years now and she always explains every option available for my compounding needs. I have a very reactive body and always have very high maintenance requests when it comes to preparing my meds. And she has never once sounded annoyed or put off, but is always very patient and detail oriented. The prices they offer are also very competitive and are extremely reasonable for the care and customer service you receive. I can promise you that there is a huge difference in the pharmacy you choose to use and I would recommend Exigency Pharmacy above all others. Also very quick with their preparations and they even deliver. read more

Mehrnoosh was incredible. Thanks so much for making the medicine that I needed and couldn't get elsewhere. Quick. Helpful. A great overall experience. read more

Like everyone else who has reviewed Exigency - I LOVE IT!!! The service is absolutely the best ever. I've been late refills...messed up names, etc., and every time, Azi and her extraordinary team have figured it all out, worked it all out, and delivered my new medication before I ran out of the old batch. HOW they did it, I don't actually know, but God love them, they did. If you or your doctor are looking for a compounding pharmacy, look no further. I'm not exaggerating. Just reporting. 5 stars? I given them 10. read more

One of the best pharmacies I've had the pleasure of dealing with. I love the recommendations that have, and the knowledge and care that they have for what they do. I feel safe getting anything from them, knowing it's the highest standard in quality. read more

I have been receiving prescriptions from Exigency for several years. They contract my doctors office in a timely manner and I receive my prescription within a day or two. I couldn't be happier with their customer service and quick service. They are the best! read more

I order my BHRT from Exigency and their pricing and service are excellent. The medications are delivered directly to my door, often the very next day! My questions are answered in detail by the pharmacists themselves. They are more than happy to work with you regarding the base cream/oil in which the BHRT is placed. When discussing my options I never felt as if they were annoyed or inconvenienced by my need for a different base oil (I have a few allergies). Both Azi and Mehrnoosh are lovely people to work with. Highly recommend this pharmacy. read more

I took my prescription there and they compounded my medication. The price was excellent and so was the staff. I would recommend 10/10.