Regret!!! That is the feeling I had shortly after signing my contract with Freedom Roofing and…read moreExteriors. I wanted to go with a local, small business and I thought I was making a good decision. However that decision came crashing down. After signing the contract, you need to put down a deposit so they can order the materials. I was waiting for the initial check from my insurance company. The Project Manager, literally would call me every day asking whether I had received the check. I told him I would let him know when I received it. On a Monday or Tuesday (exact day slips my mind). I told him I would have the check on Friday. The Project Manager STILL called me everyday checking on the status, even though I had told him when I would have it. When I gave the initial deposit, radio silence. While in this waiting time, I discovered a leak coming through my sons ceiling. Pretty much every roof around our house, the contractor had tarped the roof. Freedom had not, they said the insurance said it didn't need to be tarped. I believe that some of the other contractors took the initiative to tarp the roof prior to the insurance company coming out to protect the roof. I wrote a scathing e-mail to Freedom and they took pictures of the damage and submitted the claim to my insurance. (They said if insurance didn't cover the claim they would do it for free. A decent gesture, but since insurance covered it, more $$$ in their pocket. More on this later) I was told materials would be delivered between X time and Y time, and please have your vehicles out of the driveway. Materials came before X time and my wife had to move the cars, while dealing with 2 small children. I received a call from Freedom telling me they were going to be getting to my roof soon, and would let me know when the roofers would come. Imagine my surprise when I go down stairs on a Saturday morning at 7 am and there are roofers prepping to start my roof. No call, no nothing. My roof, took about a day and a half for the roofers to complete. My neighbor, with a much larger, more complex roof. Less than a day. Back to the ceiling leak. Freedom came and took pictures and sent them to my insurance. After not hearing from my insurance company for a while they asked me to follow up. I called and they didn't have a record of the submittal (this was my insurances fault as the insurance person handling my claim had left the company). A few days later my Project Manager from Freedom called as said the claim had been rejected and they were submitting final payment information to the insurance. A few days after that, my insurance called to say they had approved to claim. The Project Manager straight up lied to me!!! The insurance company would have called me if they had rejected the claim. Ceiling in my sons room gets painted. The painter they used was awesome! Best part of the whole experience. A sub-contractor. Then the calls/text begin again wanting money again, Project Manager screwed up invoicing, so he had to fix that. Pretty much the whole 6 month process has been a horrific nightmare. My neighbor asked who I used for the roof and I told him not in a million years would I use them or recommend them to anyone.

Freedom Roofing was very easy to work with. Cam came out and did an initial inspection. He helped…read moreme call in a claim to my insurance company. He was mild mannered and not pushy. He was knowledgeable and flexible about meeting times. It was easy to communicate with him thru emails and texts. The crew that replaced our roof worked as a team starting and finishing the job in 5hrs. Clean up afterwards was perfect. I definately recommend Freedom Roofing.

I have a home warranty. The man who came out to my house did absolutely nothing but walk in and out…read moreof the home. Told me there was nothing wrong with my unit it was more or less my imagination and now the AC unit doesn't work at all. Quality is terrible and I only had to pay the service fee and the value needless to say is terrible also!

I highly recommend EDGE HVAC based on their outstanding performance. From start to finish, they…read moredemonstrated a high level of expertise, knowledge, and professionalism. The owner, Jeremy responded quickly, diagnosed the issue accurately and paid attention to the details. Finding a company that combines all these ingredients is rare. EDGE not only replaced our a/c unit but we called them back to replace our heating system. It is without hesitation that I recommend this company. Truly a top-notch organization. The Wingblade Family

Paul Davis Restoration was easy to work with. I used them in some ceiling damage in my condo, from…read morethe upstairs neighbor. As a referral from my insurance company, they did the original estimate, inspection for mold, sprayed as a precaution, and completed the work with the repairs/reconstruction. Because I was waiting for all the insurance pieces to line up, the holes were in my ceiling much longer than I expected. But PDR was patient and Amber Yost checked on me every once in a while. Once everything was in place, the work was completed in one day - yay! The crew was efficient and quick, and there was no signs they had been there (i.e. paint splatter, etc.) They covered my home in plastic, made the repairs, and painted my entire ceiling to match. You couldn't even tell that I had previous damage. Looked brand new. I am very thankful for the repairs crew that came in - Gilbert, two workers and Keith. Thank you for the good work.

First person to come, Scott Sabo, was very helpful and considerate. He informed me that he would…read morebe on military duty and would not be available for a few weeks. In the meantime, calls showed up on my caller ID from a Joshua Curtis. I called him back thinking I was returning a call from an acquaintance. He said he was from Paul Davis. He called a number of times thereafter, but left no messages, ever. Then I got an email, to quote: "Hello Allen, Thomas We value our relationship and service to our customers and we want to improve every day. We ask that you take just a few minutes to give us your sincere opinion about your experience with us. Sorry to hear that you didn't choose to proceed with us to perform your project! Based on your initial experience with us, how likely are you to recommend Paul Davis Restoration to a friend or colleague?" I then called Paul Davis and said I wasn't aware that I had not chosen to proceed with them. Ultimately, we set up an appointment for Friday August 8 at 9:00 AM. They showed up at 8:00 AM. I am still asleep as I have medical problems. They left phone messages saying they were there. When I returned the call shortly before 9:00 AM, I reached a voice mail. Left a message call was returned. They denied appointment was set for 9:00, saying they said between 8:00 and 9:00. I voiced my displeasure with the entire process of dealing with Paul Davis, whereupon I was told they would NOT work with me, as we were not a "good fit". The fault is entirely theirs and I told them I would give them a lousy review, Here it is. I would not recommend them and in fact would discourage anyone from using them for restoration services.

I neglected having my home power washed for a few years and it showed. The pair of techs were on…read moretime and friendly. They got to work right away and after about 30 minutes (give or take a few), they rang the doorbell to say they were done. I initially thought that there was no way they cleaned the vinyl siding, exterior of gutters and the walkway from my driveway to front door in that amount of time. I was pleasantly surprised. All the aforementioned surfaces looked great. As a bonus, the cost for the job they did was fair and reasonable.

Dealt with owner, Soloman & his wife, Jazz. Responsive, on-time, and an excellent job. Power…read morewashed my house, deck and paver patio. Took great care and thoroughly discussed approach to cleaning patio which has permeable sand with underground french drains. So pleased with my new shiny exterior clean-up. Now ready to entertain outside this spring and summer!

I had them refinish an entire bathroom while I was out of town and they absolutely nailed it! Colby…read moreRobinson is an amazing builder and had a suggestion and answer for everything !! Amazing work and moderately priced what more can i ask for !

BEWARE Beware of working with Siege Construction. They did…read morea major repair to my deck 2 years ago, informing me that I did not need a permit as it was not a teardown. The work was completed in a timely fashion, however a bit of damage was done. After a bit of back and forth they paid for the stones they damaged, but not the concrete they poured onto another, nor the dirt that they sneakily moved into my garden beds where I could not tell until back there (no where near the work). One year later, there were problems with the wrapping on the posts failing. Their repair seemed inadequate, but I assumed Colby knew what he was doing. THAT was a HUGE mistake. Now, two years later I receive a violation notice from the City of Manassas that my deck work is in violation due to no permit. It turns out that ANY work beyond replacing deck boards requires a permit. Now, Siege refuses to take responsibility, first suggesting that I told him I wanted to the work without a permit. That makes no sense, there is a trail of evidence of other work done at my house to dispute this. Both the original deck and an addition to it ten years later were both permitted and inspected. I have never knowingly allowed any work at my residence without a permit. I have also only accepted contracts where the contractor is responsible for that permit. The Siege contract is silent on the need for permits. Now, they are suggesting that I need to hire a drafting company to generate drawings and obtain a permit. I refuse as I feel it is Siege Construction's responsibility to address. I checked reviews with none disfavorable. I checked their license, which is in order. As a licensed General Contractor, it is their responsibility to know what is required to do work and assure that all requirements are met, regardless of who obtains the permits. However, I have never and would never take that responsibility. The real insult for injury is the lack of knowledge that Colby has. He seemed blissfully unaware of handrail requirements, which I called him on (he acknowledged after he apparently reviewed code. There are no guarantees even we as clients we due our due diligence. Worse, I have a policy of not ever writing negative reviews, favoring working it out with the business. That has failed horribly. I have since filed a formal complaint with DPOR and BBB.

I can't say enough with how amazing our experience with Elevated was! I have had installations by…read morebig box stores; they have been full of delays, hidden costs, errors & frustrations. Elevated replaced 21 windows in our home. 1 of which started as 2 double hung windows, replaced by a very large picture window (so there was some construction involved). It was done seemlessly. From planning, designing, and scheduling to installation, I cannot say one negative thing. They delivered early & within budget. I've never had such an easy and satisfying home improvement project. I highly recommend Elevated Contracting, and will definitely be using them again!!

I contacted Elevated Contracting to replace my worn out gutters. Their Project Manager was great…read moreand the crew was awesome. Highly Recommend!

We had hail damage to our house and received a bid from Mid Atlantic that was approved by our…read moreinsurance company - they even got our shed included in the re-roof. There were some hiccups with scheduling and confusion over our gutter guards but in the end, they completed the job in one day and the roof looks terrific! They even came back a second time because of a leak in a skylight - ended up having nothing to do with the roofing job but they fixed it anyway. Just needed some new caulking. Overall we're very pleased and have provided their info to a neighbor who may need a new roof.

I can't recommend Mid Atlantic of Virginia enough. I had…read moreroof damage from previous windstorms, and they came highly recommended. I met with David, who was a pleasure to work with. He clearly and honestly explained the roof replacement process. He contacted the insurance company and handled everything, making the process easy and saving me the time and hassle of dealing with the claim myself. They even repaired and painted the damage caused by the water leak. I'm incredibly grateful for their help.

I called approximately two weeks in advance to set up my annual appointment. I've been a customer…read morefor several years and by the way have recommended Bryants to family and friends. The appointment was set up for Monday July 13th and I was told someone would call the day before to advise of the time window that would be set up. No one called the day before and after waiting till mid-morning I called. I was then told that my appointment was not set up and that I would be called back after checking the schedule if someone could still come. After several hours no one called so I called again and was told the scheduling manger hadn't been contacted yet. After already been inconvenienced, I said I would be available either Wednesday, Thursday or Friday so please determine when someone could come and get back to me asap or leave a message on my phone as I needed to go out. No one called until 2:14PM the next day on Tuesday and left a message advising the service would be scheduled for Wednesday and also what means of payment would be accepted. There was no apology for the inconvenience and no time window. When the crew showed up on Wednesday, around 10:30AM although they were obviously not responsible for the poor customer service I received, I felt obligated to express my dissatisfaction at that point. They understood and the gentleman who said he was Steve Bryants brother-in-law said that he would relay my situation and that Steve would probably call me. I've waited a week to post this review in an effort to see if in fact Steve or anyone else would contact me with at least an apology for my inconvenience. Needless to say, this is not the customer service I expected and will be looking for an alternate company for my annual service.

Our townhome in Fairfax was serviced yesterday. The crew did not 'powerwash' the house as…read morerequested. They lightly sprayed a cleaning solution standing from the ground over the siding in a haphazard manner and never pressure washed it off, leaving dirt and debris behind. And the main reason for requesting the service was to address a discolored rake board at the apex of the roof, that remains discolored, as they never got anywhere close to it standing from afar. I asked them to get on the roof to get adequate pressure and they reluctantly climbed a ladder to get closer, but got no where close enough to have any impact. They would not get on the roof, which was needed. They also carelessly opened their van doors into the side of my vehicle parked next to them and chipped the paint. There is certainly a lack of quality control at Bryants, which is disappointing as we have always had good service until now.