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    Trini Garza, MD

    3.0 (3 reviews)

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    Kellum Family Medicine

    Kellum Family Medicine

    2.1(126 reviews)
    1.4 mi

    Great customer service! They were all very kind and they offer a lot of different tests and scans…read moreat this location.

    I called and left a voicemail for the office manager same day and didn't get a call back. I got an…read moreemail asking about my visit and responded but it's been over a week and I haven't gotten a response. I followed up on the email as well. This is what my email said: Yesterday I had my follow up appointment for my annual visit with Brandi Breuer. My appointment was at 10am. I didn't see the physician until 11am. When she walked in she asked how I was doing. I took a moment to answer because I wanted to be calm. When she turned to look at me she already had an attitude, I guess because I didn't immediately answer her. I said, "well, my appointment was at 10am." I was just making a comment I wasn't trying to be combative but she got defensive and seemed upset that I had mentioned anything. Which, I get it, if it's busy it can be frustrating but what she did next wasn't called for. She then started reading through my results at the pace of a cattle auctioneer. It was so fast I could barely keep up. It was intentional and condescending. I had to say, "I'm sorry, can you repeat that again?" She said I have a cyst in my thyroid and somewhere else, I didn't know what that meant for me. Obviously it's something if it's being mentioned. So I asked what would happen if that ruptured and she said "this isn't like the movies" and I asked what was in it and she said "liquids", like I should already know that and was stupid for asking. She continued on reading everything off really quickly and closed the folder. Asked if I had any other questions and then said sorry for being behind but it was genuine. I didn't want to ask anymore questions or follow up. I get being busy and running behind, I normally expect to wait 20-30 minutes when I get to your office. An hour is a bit extensive so I made a comment just to get it off my chest and move on. I didn't expect to be reprimanded for it. I already don't like coming to the doctor. It's an anxiety inducing experience for me. 2 years ago, on my annual the doctor at your office (I forget her name) prescribed me anxiety medication. I didn't ask for this, she asked me if I had anxiety about 5 minutes after she started talking to me. She put me on something that made me have a manic episode for the first time and caused me to find out I am bipolar. She kept giving me different things that made it worse, I gained like 30 pounds, it affected my mental health so bad I had to be out of work for a few months. I finally found a psychiatrist and have gotten that figured out but I don't feel like she should have so quickly put me on medication for something that isn't her specialty as a general practitioner. So I am very wary of your services since then. I asked if I could see a different doctor this time, my mistake. All together, I left yesterday feeling defeated. I cried about it on the way home, and I don't cry. This wasn't a great experience. I don't want to have to look for another doctor's office because yours is so close to my home but I might have to after this. It really wasn't okay."

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    Kellum Family Medicine - Lovin Los Angeles

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    Kellum Family Medicine - Kellum Family Medicine

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    Kellum Family Medicine - Without Kellum Family Medicine I might have missed the best part.

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    Without Kellum Family Medicine I might have missed the best part.

    MedFirst Primary Care at Schertz

    MedFirst Primary Care at Schertz

    2.3(16 reviews)
    0.1 mi

    I truly like my doctor but emergency referral goes uncompleted after 3 days. The means I have to go…read moreto an Emergency Clinic, this is unacceptable!

    I've been with MedFirst Schertz for my entire adult life, from the time I turned 20 till now, 23…read moreyears later ( I'm 43). I've been through 6 or 7 switches of doctors and PAs or NPs, (starting with Ms. Fikes, and including Blaine Carmichael who I don't care for because he cuts you off and belittles you and makes you feel stupid but he's retired now), their clinic move from a tiny little office space near 3009 to where they are now off Schertz Pkwy, and finally joining up with the best PA ever, James Bell, being devastated by his retirement, the clinic dropping my insurance, having to find another clinic, MedFirst taking my insurance again after a few years (it's ACA) and finally, the golden ticket: Mr. Bell coming out of retirement because he hated it. During the dark ages that I had to see another provider, I went to Kellum, and they are an absolute nightmare all around to deal with. I went through almost all the same issues as above, but I've always been treated as a pill junkie, my pain has never been taken seriously even though it's debilitating, they miss very obvious causes of issues that took me about 5 minutes to find, they misdiagnose and mistreat, and I seriously consider filing a lawsuit every time I have to go in for anything. The only good thing is that their front office staff is really friendly during check in. And their bathrooms are mostly pretty clean. You don't want to be assigned to Dr. Kellum, who didn't diagnose my dad's very obvious ALS, and he suffered tremendously for it and died early needlessly. A serious and egregious mishandling of his health, because he allowed my dad to keep talking him out of that diagnosis, but he had all the symptoms. Kellum is a man tired of his job and doesn't care at all anymore. I went through 3 or 4, maybe 5, PAs and NPs because the turnover there is so high. I have been with this last NP, Brandi Breur for about 3 years and the only reason I'm still seeing her is because she is able to prescribe a medication I need that Mr. Bell cannot, and I am working hard to find another doctor that will prescribe it instead. Now for the good stuff. When you see Mr. Bell and his MA, you don't get any of that. He doesn't dismiss you, he listens, he asks question, he reviews your chart and reason for your appointment and any labs right before coming in, and will go over anything important with you. You'll get a quick mini physical every time and not be charged extra for it. Pretty much every visit I have with him is productive and I love his MAs as well. He only has one MA under him, who is dedicated solely to him and his patients and it makes the care you receive much more efficient and reliable. If you send a message on the portal, you'll usually get a fairly rapid response. Typically same-day if you send it early enough. Now there was one time I was deep into my depression and created a problem that wasn't really there with his MA, who was new to me. We went back and forth and I finally told her I didn't want her to respond to anymore of my messages, that I wanted someone else to handle my situation, essentially firing her from my care, which I have never done. Like I said, I was pretty deep into my depression and feeling some things. That same day I got a call from the clinic from the clinic manager who helped me work things out with her. The next time I saw her in person for an appointment she was so sweet, and held none of it against me. I apologized and we all moved on, and she still handles my care for Mr. Bell and does an excellent job. Refills and referrals are submitted very fast, but sometimes you won't get notified and you have to go view the portal for the information. They have an onsite lab so anything they need done there is done right away after your appointment. They have a radiology clinic across the hall that does X-rays and mris and other imaging and I believe they get you in same day too. They have an extensive network of specialists that they can draw from, and you can specify if you have any preferences.

    Hillside Primary Care

    Hillside Primary Care

    3.9(71 reviews)
    0.2 mi
    Certified professionals
    Locally owned & operated

    From the moment I walk in. I'm greeted with friendly faces from the front desk staff…read more When I'm taken back to the room. The Tech that does my vitals. Is always nice and professional. Ms. Priyanka Mooney.... Is excellent! She always goes over my lab work and explains things to me if I don't understand. She ask lots of questions pertaining to my health and shows that she cares. And as a finish up to my visit. She always ask if I have any questions or concerns. And she is good to answer anything I might have I'm thankful to have her caring for me.

    I absolutely love my doctor, Samantha Logue but with all the hiccups and constant miscommunication,…read moreI have to part ways. Within the last 5 months, I've had to reschedule 3 times. Two of which I showed up, checked in, paid my copay then informed that she wasn't available...after the fact. To which I'm somewhat forced to see another doctor. However, both of those times it seemed like no one talked to one another. Dr A said she can't prescribe my regular meds as she doesn't see the last bloodwork results. Was told I could reschedule and they'd apply my copay to the next appt, which then the manager Evelyn argued I couldn't...A different appointment, I had to see Dr B who states I have to take a month break before she can write another script & I have to come back in another month. Yet this was never mentioned during my previous visits with Dr Logue. Additionally they have a third party who calls regarding confirmations. I spoke to someone on the phone to reschedule which they confirmed, then was hit with a $50 no show fee. If Dr Logue goes anywhere else I'm happy to follow but I'm tired of the right hand not talking to the left. And update as of 3/26 - had an appt on 3/24, checked in and paid my copay. I was then informed by a nurse that I would see Dr. Karen...again after the fact. Instead of taking another morning off from work to reschedule, I saw Karen Johnson. She was very kind but immediately said I would have to give updated labs and reschedule...again. Charged my copay THEN I was hit with a No show $50 cancellation fee on 3/25.... PLEASE SEE ANOTHER OFFICE!!! THIS IS RIDICULOUS!!!

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    Hillside Primary Care
    Hillside Primary Care
    Hillside Primary Care

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    Mark A Rodriguez, MD - Lobby

    Mark A Rodriguez, MD

    3.3(19 reviews)
    4.4 mi

    *They have a new location.*…read more Dr. Rodriguez and his team have been my husband's provider for the last 13 years and mine for 3 years. I ended up switching to his office, because my previous primary care provider refused to even consider giving me a prescription to address anxiety issues, even though I had a recommendation from another healthcare provider. Dr. Rodriguez listened attentively and addressed all of my concerns. He really takes his time with each patient. Dr. Rodriguez is now part of the MdVIP program, so we switched to PA Heather and PA Jerry. Heather has been great. She is really good at presenting all of the options available for treatments and even puts stickers on my lab results. Overall, I recommend this office to my friends all the time.

    Apparently medical is not their first priority, money is. They are closed from December 24th -2nd…read more.... That's 6 days with out being able to contact a Dr. I am out of one of my prescribed medications because they love to not put refills on things so you have to come in and spend your copay. So now I am with out medication for 4+ days. This is one of my daily meds that I have to take every day or I am in serious pain and discomfort. There is no reason they should be closed if it is not a holiday. They will be getting anf earful come the 2nd

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    Mark A Rodriguez, MD - I called to make an appointment & someone clicked over said please hold really quick. Still on hold

    I called to make an appointment & someone clicked over said please hold really quick. Still on hold

    Mark A Rodriguez, MD - Waiting Room

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    Mark A Rodriguez, MD - Office

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    Trini Garza, MD - familydr - Updated May 2026

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